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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Storm Damage Restoration Requires Experienced Professionals

6/13/2019 (Permalink)

When natural storms or man-made disasters occur and cause flood damage in a Harrison home, the flooding itself is only the beginning of the catastrophe. Subsequent damages to flooring, walls, and furniture will escalate for weeks or months if left unattended. Wood will swell and crack; carpets will rot; walls will weaken. Within hours, mold and mildew take hold and the very air becomes dangerous to breathe. 

Seek Professional Restoration

The time to act is immediately. The homeowner needs to contact a professional cleaning and restoration company such as SERVPRO of Chattanooga to attack the situation and bring the risk of further damage to a halt. However, it's important to understand that not all cleaning and restoration companies are equal. Only the best are qualified and certified by the IICRC, the Institute of Inspection Cleaning and Restoration Certification. The IICRC is an agency dedicated to ensuring that companies offering disaster cleaning and restoration, like SERVPRO, for example, are professional, qualified, and reputed to deliver what they promise.

Stop Contamination and Deterioration

While one might think that flood damage restoration is a simple, straightforward process, but that is hardly the case. Certainly, throwing away damaged furniture, carpeting, and décor is often a necessary first step, but with the proper professional restoration tools many household furnishings and items can be recovered. The presence of hidden moisture and the potential for mildew must be detected and remediated. Special drying and dehumidifying equipment is utilized to stem mold and mildew proliferation. Dangerous microbial agents in walls, flooring, and clothing must be rooted out and removed. If caught quickly, the contamination and deterioration may be limited- saving the homeowner a lot of money.

SERVPRO is an Excellent Option

The process of restoration includes the inspection of literally everything in the house, whether it was directly in contact with the water or not. Mattresses, drywall, and anything exposed to the same air where flood-water damage occurred should be inspected. Even the sewage system needs to be inspected for possible contamination into the living area or water supply and neutralized if necessary. To perform those necessary tasks safely, professionals utilize hand and eye protection as well as respirator equipment. It is only with trained, qualified professionals like SERVPRO that proper containment and restoration can be achieved safely and effectively.

Only after the entire process has been completed is it safe for the homeowner and family members to rebuild and move back in. Flood damage is a serious, complex catastrophe to be inspected, evaluated, and handled only by experienced professionals.

Locally Owned Company with National Storm Resources

We live and work in this community- we might even be neighbors. As a locally owned and operated business, SERVPRO of Chattanooga is close by and ready to respond to your storm or flood damage emergency. We are proud to be an active member of the Chattanooga community and want to do our part to make our community the best it can be.

SERVPRO of Chattanooga has the specialized training and expertise to restore your home back to its pre-storm condition. Call us at (423) 326-1406.

How to Get the Smell of Cigarette Smoke Out of Your House

5/30/2019 (Permalink)

Have you just moved into a home or apartment with a strong nicotine smell? There are some home remedies to try, but these will only work under certain circumstances. There are many questions to consider, like how long the cigarette smoke has been impacting the area, how strong the smell is, and where the smell is concentrated.

If the home remedies are unsuccessful, it is best to send a professional out to inspect it. Once we can establish the extent of the damage, we begin to plan action steps for ridding the home of the stench. Often nicotine residue can cling to the HVAC system, so a full duct cleaning could be the answer to residual odor that seems to outlast other odor removal methods. If the ducts have been cleaned, then we will ozone the affected areas. We will bring it air scrubbers to remove the airborne contaminants and control the air quality during the restoration and cleanup process.

After the ozone process is complete, we will use a thermal fogger, which uses a special solvent-based deodorizer that is heated and applied as a dry fog/smoke. Thermal foggers rely on a deodorizing solution that is vaporized in the fogger then blown into the room permeating all of the contents and structural elements. This process will ensure that the nicotine odor is gone for good.

If you have more questions or would like to schedule an odor assessment, give us a call at (423) 326-1406.

The Dangers of Water: Three Main Classifications

5/29/2019 (Permalink)

Flood Water Classification Overview

There are three main classifications of floodwaters: clear water, gray water, and black water. Although their names imply it, these aren't wholly determined by the color of the water, but instead by a few factors related to how many contaminants are in the water. Clear water is somewhat rare, as most of the time it picks up enough contaminants to become at least gray, but black water is by far the most hazardous and damaging of the three. Never try to deal with black water yourself, as its interaction necessitates the kind of heavy gear and training that SERVPRO equips its technicians with. Here are a few key facts about each type of water. 
 
Clean Water 
 
Clean water originates from water mains, pipes, and other sources of relatively untampered water in your home. Flood damage with clear water is lighter and easier to restore than other types of damage, due to both reduced volumes of water and lighter safety procedures during the task. This water is usually identifiable as being clear and unclouded. However, time is important, as without quick removal clean waters can progress and become gray. 
 
Gray Water 
 
The awkward middle child of flood damage, gray water concerns water that may or may not have significant contaminants in it, and thus pose a potential health risk. More care is required in these waters, and they can be deceiving, as they too may sometimes be clear in appearance. 
 
Black Water 
 
The most dangerous and damaging type of water is black water, which can originate from a storm flood, a major health hazard such as a septic tank overflow, or when gray water is left untreated. This water contains dangerous contaminants, including fungi and microbes that may cause health effects. Black waters stain surfaces easily and are often more violent in their damage, so in addition to having the most restrictive safety precautions, this type of water also often causes the most damage. 

If you have experienced water damage in your home or business, call the water damage restoration experts at (423) 326-1406.

SERVPRO of Chattanooga- Document Restoration

5/28/2019 (Permalink)

We have the ability to transport your documents to be restored in a state-of-the-art drying chamber at our corporate office.

Along with our water, fire, mold, and biohazard cleanup services, did you know that we offer document restoration services? Our document restoration is: 

  • Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
  • Secure: managed by HIPAA Master-certified technicians, under 24/7 surveillance
  • Digital: we use a computerized inventory system for digitizing your documents
  • Flexible capacity: we can accommodate large commercial losses or small residential jobs
  • Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization 
  1. Drying- the process in which an item containing moisture is frozen and dried using vacuums and pressures to achieve sublimation.
  2. Cleaning- we offer onsite cleaning. This is cleaning each document front and back to remove debris and any surface particulate. 
  3. Sterilization- Gamma Irridation is a process that is used for disinfecting and decontaminating documents or other consumer goods. 
  4. Deodorization- once paper has been wet, an odor can begin to form. Letting us deodorize your documents will reduce the odor and sometimes almost completely eliminate it. 
  5. Destruction- we offer destruction onsite.
  6. Digitization- digitizing documents makes them easier to access as well as easier to store. We use state-of-the-art equipment to turn your paper copy into a digital file. 

The types of documents that can be restored are: 

  • paper documents
  • books and magazines
  • manuscripts and files
  • photographs, films, negatives, and microfiche
  • x-rays
  • blueprints and maps
  • parchment

As a leader in the restoration industry, SERVPRO knows that timely mitigation is the key to recovering damaged possessions. With years of experience and state-of-the-art technology, SERVPRO’s restoration professionals will help you recover your paper goods before it is too late.

Contact us should the unexpected happen to your business.

Water Damage Tips: 8 Things to Do Before Help Arrives

5/28/2019 (Permalink)

Imagine waking up in the middle of the night, getting out of bed to get a glass of water from the kitchen, and immediately stepping in a puddle of water when you enter the hallway. You can imagine the gasp I let out when that happened to me last year. It was 2 am and I had no idea what to do after a water pipe had burst. Luckily, I knew who to call. The severity of damage escalates the longer the water sits and the contents stay wet, so time is of the essence in the aftermath of water damage. Here are 8 actions you can take before a mitigation company arrives:

  1. Remove excess water by mopping and blotting.
  2. Wipe excess water from wood furniture after removal of lamps and tabletop items.
  3. Remove and prop wet upholstery and cushions.
  4. Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  5. Turn air conditioning on for maximum drying in summer.
  6. Remove colored rugs from wet carpeting.
  7. Remove art objects to a safe, dry place.
  8. Gather loose items from floors.

If you find yourself in a puddle of water at 2 am, we are always Here to Help. Call us at (423) 326-1406. 

What To Do If Your Apartment Floods

5/24/2019 (Permalink)

If you rent an apartment or house, the first thing you should do if you experience water damage is contact the owner or property manager to make them aware of the damage. Water damages are not unlikely to happen, so they should have a plan in place when this occurs. It is best to alert them immediately, as the extent of the damage will continue to increase as time goes on. In order for us to come in and mitigate the water damage, the owner of the property must authorize the restoration company to begin services as tenants are unable to make decisions on a property that does not belong to them.

After notifying the property owner or manager, you must then determine if you will file a claim with your renter’s insurance for your contents if they were damaged in the loss. Typically, contents are not covered by homeowners insurance, but it is possible under certain circumstances. If you are able to get your contents cleaned, we have a state-of-the-art contents warehouse at our facility where we clean, organize, and store your contents until you are ready for them to be returned. Ultimately, it depends on the specific situation and the parties involved. Whatever the case may be, our team is trained to clean and properly document the entire process ensuring that all parties involved are kept informed.

Stove Top Fire Clean Up in Chattanooga, TN

5/17/2019 (Permalink)

The fire in this Chattanooga home happened on the stovetop, burning the cabinets above and damaging the back wall behind the stove. It was a small fire, but smoke and soot affected the kitchen, dining room, entry, and hallway. Just as there are different methods of extinguishing a fire based on the type of fire, there are also different methods to cleaning up fire damage. Knowing the source of the fire is beneficial in determining what kind of fire clean up we will be remediating. Below is a list of different types of fire damage:

  • Dry Smoke – Paper and Wood; Fast burning, high temperatures, dry, powdery, non-smeary residues.
  • Wet Smoke – Plastics and Synthetics; Low heat, smoldering, pungent odor, sticky, smeary.
  • Fuel Oil Soot – Furnace Puff Backs.
  • Protein – Virtually invisible, discolors paints and varnishes, extreme pungent odor.
  • Other Types – Tear gas, fingerprint powder, and fire extinguisher residue.

In this case, we were cleaning up wet smoke damage. Interior walls, ceilings, furniture, and flooring that is salvageable will be cleaned using IICRC approved techniques. Non-salvageable items will be wrapped and safely discarded to limit contamination. Complex cleaning can be done at our facility by packing and shipping out documented and inventoried items. Smoke, soot, and ash removal is a two-step process. Soot, an oily based residue, requires special sponges, detergents, and techniques for cleaning without staining walls, ceilings, and wood furniture. HVAC system, especially the ductwork, may require special vacuuming and fogging to remove smoke particles and odors. Special foggers are used for final odor removal before an additional application for deodorizing. A fire in your home is a devastating loss, but we are here to make sure the restoration process is as easy as possible.

Esporta Machine- Cleaning and Restoring Soft Goods

4/24/2019 (Permalink)

Meet Tammy! Tammy is our Textiles Manager. She collects soft goods from water or fire damaged homes and brings them back to our warehouse to clean. Our textiles room houses our Esporta machine that helps clean and restore textiles and other soft goods that have been affected by soot, sewage, mold, water damage, and bio-contaminants. Soft contents include items such as footwear, linens, outerwear, leathers, bedding, outdoor items, athletic equipment, survival gear, sleeping bags, life jackets, stuffed toys, and almost all of your personal clothing. Additionally, we have 4 sets of washers and dryers for less damaged goods, as well as a commercial-grade dryer. According to the Esporta website, "the latest ultrasonic cleaning systems use high frequency sound to vibrate water molecules. In short, they ‘clean by bubbles’ through a process called cavitation, or gas bubble implosions in liquid. An example being the moving blades of a boat propeller. Essentially, the sound waves create cavitation bubbles that multiply quickly and eventually implode due to the return of high pressure, producing a cleaning effect." Learn more about the Esporta machine here.

The patented system breaks down unwanted organic materials and kills bacteria, viruses, and mold spores on contact. Additionally, the system is five times more effective than traditional front-loading washing machines. 

If you have experienced damaged soft goods, we have the personnel and equipment to get your contents back to their original state, "Like it never even happened." 

Storm Damage for Beginners: What You Need to Know

4/23/2019 (Permalink)

Storm Damage in a Home

Storm Damage for Beginners: What You Need to Know

Facing storm damage can be an overwhelming experience. No one wants to consider the possibility that their home might experience ice damage, water damage, or even hail damage. Unfortunately, many homeowners will experience hurricane damage, water damage, or hail damage that will require storm damage remediation. A home restoration or water restoration company can perform storm remediation. 

When you notice that your home has experienced some sort of storm damage, make sure you contact a storm damage restoration expert as quickly as possible. Regardless of how much flood damage, wind damage, or roof damage your home has, the right storm restoration expert will be able to help you with your home restoration.

Flood water can also happen due to pipes bursting in your home. Busted pipes may be something you don't even notice until they burst and you find ground water in your home. If you suspect that a water pipe has busted, make sure you get a water damage restoration company out as quickly as possible to use a flood pump and repair your frozen pipes.

Unfortunately, flooding is one of the most challenging problems since it requires a flood pump. A flood pump is something your professional remediation expert can help you with. Whether you experience river flooding or ordinary flooding, ground water should be avoided and a flood pump can help. A flood pump will remove standing ground water in your home as a result of river flooding or flooding caused by other factors.

Remember that flooding can occur for a variety of reasons and can even be caused by hurricane damage. Hurricane damage can lead to broken windows that enable flood water to get in your home. Flood water can be treated by a professional who will help you to restore your house. Click here for more information on storm damage. 

How Do I Prepare My Chattanooga Home For a Storm?

4/1/2019 (Permalink)

How do you protect your home for a storm?

It is always nerve-wracking when the weather channel warns about a large storm coming towards your city. Of course, your main concern should be the personal safety of yourself and your family. You shouldn't need to worry about your home or belongings- that can all be replaced. If a storm does occur in your hometown, SERVPRO of Chattanooga focuses on ways to help you learn about and prepare your home for the worst. 

Secure Outdoor Items

The first thing that you can do in preparation for a storm is secure all of your outdoor items. This includes outdoor furniture like chairs, tables, and umbrellas, and other items like lawn mowers and grills. These items can cause damage if they are picked up by winds or swept away in a flood. Move these items indoors or in a garage or take measures to secure them in place.

Clear Out Gutters

Additionally, keep you gutters and downspouts clear. If heavy rains hit your city, it's important to create paths for water to flow away from your house. As long as the water has somewhere to go, it won’t stream into your home. Occasionally check your drainpipes for debris and clutter.

Sealing Your Home

Let's discuss sealing your home to prevent water leaks. Even if the rain water has a path away from your home, you should still take precautions. First, check the seal on your windows. The waterproof sealing around the outside of a window may need to be replaced over time. Also, check for holes in your siding. When electric or cable companies attach wires to the side of your house, they often drill small holes that can allow water to sneak through in the event of a flood or heavy rain water. Fortunately, these holes can be easily repaired using an affordable waterproof caulk. Small cracks that don’t cause problems during a normal rainfall can easily become a leak during flood conditions. Every year or so, take a walk around the outside of your home and check the foundation for any cracks or weakness that may allow water into your home.

If you’ve sustained storm damage recently, give us a call 24/7 at (423) 326-1406. Our team of professionals can help make it “Like it never even happened.”

3 Fire Hazards to Look Out for This Spring- Chattanooga, TN

3/29/2019 (Permalink)

Spring time is such a fun, beautiful time of year. Stay safe out there!

The weather is warmer, the trees are blooming, and my allergies are killing me. Spring has officially sprung! That being said, there are still a wide variety of fire hazards that you should watch out for, even during the warm months.

1. Grills: Whether you’re cooking burgers for the family event or grilling up kabobs for dinner, you will inherently deal with fire. Most are gas grills, which presents an even greater risk. In fact, the NFPA (https://www.nfpa.org/News-and-Research/Data-research-and-tools/US-Fire-Problem/Home-Grill-Fires) reports that an average of 9,600 home fires are caused by grilling each year. Here are some fire safety tips for the grill:

  • Always check for any potential fire hazards before firing up the grill.
  • If the grill does not light the first time, let the gas dissipate for at least 5 minutes before attempting to light the grill again.
  • Be sure the grill is clean before using to get rid of oil and gas residue.
  • Make sure the grill is set up in an open, outdoor area and keep it a good distance from the house and railings.

2. Dryers: This is a fire hazard year round. In fact, the leading cause of clothes-dryer related fires is a failure to keep the lint baskets clean. Lint is combustible. Lint causes fires. It takes seconds to clean out the lint basket, so just make a habit of it when you get your clothes out of the dryer. If you have space for a clothesline in the spring and summer months- use it! There’s nothing better than fresh, air dried clothes. The NFPA also recommends cleaning out the vent pipe at least once a year so lint or other flammable particles do not get stuck in the vent pipe. 

3. Outdoor Fire Pits and Bonfires

The necessary safety precautions for an outdoor fire pit are pretty obvious, but keep these in mind when you’re having a party on a cool spring night.

  • Always have an adult present around a fire- never leave children unattended! 
  • Always have a bucket of water or a water hose available nearby if things get out of hand. 
  • Build the fire away from homes, porches, low-hanging trees, or any other fire hazards. 
  • Monitor how much leaves, pine needles, pine needs, paper, and other contents into the fire since these itms catch fire quickly and result in high flames and floating embers. 
  • Always put the fire out completely before leaving the fire unattended. Don't expect it to die down on its own!

We are always Here to Help when you need us. Call us any time at 423-326-1406! Happy Spring!

Why Did I Get Mold Damage in My Home?

3/8/2019 (Permalink)

In Your Property, SERVPRO Remediates Mold Damage

Homes of all shapes, sizes, and locations share some common enemies, one of the chief ones being mold infestation. Mold spores are naturally occurring almost everywhere on Earth, but given the right conditions for growth, can multiply exponentially and cause major problems for your home. Some types of mold may even cause health effects. Here are some of the conditions and causes for a mold infestation in your home.
 
Damp or Wet Fabric and Wood
Mold damage in Harrison typically needs two things to get pressing: wet conditions and an organic food source. Both of these are often found in homes, where outside water can seep in, or a leak can cause wooden floors, walls, and structural elements to soak up water. Additionally, fabrics such as carpets, drapes, and shower curtains are also commonly affected. An important step we take in halting any mold colony's growth and preventing future ones from forming is dehumidification, whereby we take almost all the moisture out of a room and its air. We reduce the RH, relative humidity.
 
Dark, Warm Areas
Some types of mold can only grow in dark areas, and preferably in warm places. Unfortunately, residences also commonly provide this environment, and many mold colonies end up growing behind walls or in attics and basements. These are some of the first places we check for moisture and mold when responding to any call to a home, via moisture sensors, hygrometers, and infrared devices.
 
Spoiled and Forgotten Food
Spoiled food almost always grows mold at some point; most people know that. However, if not disposed of, this food can be a catalyst for future growth elsewhere in the home. Once matured, mold colonies release large amounts of spores which travel across a home through the air, and these may take up residence in another room or the ducts. This is one reason why we offer mold remediation rather than removal: it is impossible to rid a home of mold spores entirely, due to there being so many and their tiny size. Once again, they are naturally occurring, and so will be found in your home regardless.
 
Expert in mold remediation and cleanup, SERVPRO of Chattanooga is a tried and true solution to any mold problem, large or small. With proper accreditation, certification, and training for all of our crew members, we feel confident we can tackle your residential mold problem. Call us today at (423) 326-1406 for 24/7 emergency service.

SERVPRO of Chattanooga Helps a Local Chattanooga School After Water Damage Strikes

3/7/2019 (Permalink)

Air pushers and dehumidifiers on site of the flooded school.

In 2018, we received a call from a local roofing company who was in the middle of re-roofing a school. They had tarped the roof after a days work and planned to come back to finish the job two days later. That night, we had a storm come in with heavy rains and strong wind. The wind had pulled the tarp up and water leaked through the holes in the roof, ultimately flooding the top floor of the school. The roofing company immediately called SERVPRO of Chattanooga when they were aware of the situation. We were able to get to the school that day and begin restoration services. We had all hands on deck to ensure that this school would be able to stay open for their students and we were able to clean up/dry out all the water damage within a week.

The roofing company commented on our response time and efficiency, saying “They were very good at sorting everything- drying what they could dry. It helped save costs as well. The maps that you provide are very well written to where anyone that doesn’t understand what’s going on can see where the problem areas are. You always have someone on site to answer questions.” He goes on to say, “After seeing the response time with you all, we know that when we run into an issue, we will call you. We looked really good because of the response time that you guys had.” We’re thankful for our loyal customers and the opportunity to help those who need us everyday!

If you run into water, fire, mold, biohazard, or any other issues at your commercial property, give SERVPRO of Chattanooga a call at (423) 326-1406. We are Here to Help 24/7!

5 Ways to Prevent Pipes From Bursting in the Winter

1/31/2019 (Permalink)

Be aware of frozen pipes during freezing weather.

When water freezes, it expands, and weak metal or plastic pipes that aren't insulated are more susceptible to bursting or leaking. As the weather gets into freezing temperatures, follow these tips to keep your pipes running.

1. Allow the faucet to drip: When pipes freeze, the pressure created by the blockage and faucet causes the pipe to burst. Allowing the faucet to be open and drip will relieve pressure in the system. If the faucet has both hot and cold water pipes, turn both handles slightly so that each pipe is open. If it is a single-handle faucet, turn it to warm.

2. Keep the Heat On: Always keep the heat on in your home to keep your pipes warm and prevent the water from freezing. If you leave for a long period of time, keep your home between 50-55 degrees. 

3. Apply Heating Tape: There are two types of heating tape for water pipes. One turns on and off by itself when it senses that heat is needed. The other type requires a plug when heat is needed. Heating tape acts as an electrical blanket for pipes during cold spells. These can be very useful when you do not want to think about keeping your faucets dripping. However, much like space heaters, these products can be dangerous so you must use safety precautions.

4. Seal Up Cracks and Holes: Seal the gaps and holes that are letting cold air where pipes run through walls or floors. You can use spray foam insulation or caulk to fill the gaps. If possible, it is best to seal the holes on both the interior and exterior side of wall or floor.

5. Add Extra Insulation: Pipes that are located in attics or basements that may not be insulated will likely require extra insulation to keep them warm. Pipes can be fitted with foam rubber or fiberglass sleeves to help decrease the chances of freezing. 

If you are in need of water damage mitigation services, call SERVPRO of Chattanooga at (423) 326-1604. 

3 Reasons Your Basement is Leaking- Hixson, TN 37343

1/22/2019 (Permalink)

Understand where the water in your basement is coming from to avoid future issues.

Every time we have a significant amount of rain, I find a puddle of water in the same space in my garage. You might have the same issue in your garage, basement, or crawlspace (that you may not be aware of). Understanding where this water comes from and knowing how to monitor it is vital in ensuring that you will not have unexpected issues.

Reason #1: Ground Water – Ground water is one of the main causes of water in your basement. The water either accumulates from excessive rainwater, or through horizontal strata in the ground. If the water in your basement get worse when it rains often, this can likely be the a cause. If the water accumulates in puddles, the best solution is to squeegee out the sitting water and find the source of entry to seal up.

Reason #2: Backed-Up Sewer Pipes – This is a bit more serious than rain water. This will likely take a professional to diagnose exactly where the sewer line is backed up, but it can have numerous causes such as clogged toilet, clogged bath tub drain, washing machine back up, or even a floor drain back up. If you have discovered sewer water drainage in your basement, you will need to call a professional to thoroughly and accurately clean the biohazard. Our SERVPRO of Chattanooga professionals are equipped with the knowledge and tools to clean the sewage water in your basement.

Reason #3: Leaking Pipes – Because many of the pipes in your home are concealed inside the walls, you may be unaware when they begin to leak or even burst. If you notice dampness in your walls and floors, it is best to call a professional to inspect the moisture within the walls. SERVPRO of Chattanooga has specialty equipment to assess the unseen damage.

While these are only a few reasons why you may find water in your basement, always feel free to call a SERVPRO of Chattanooga professional with your questions and concerns. We are available to serve you 24/7, 365 days a year. Give us a call at (423) 326-1406.

Fire Strikes a Commercial Building in Hixson, TN

1/7/2019 (Permalink)

Earlier this week, a commercial building in Hixson, TN experienced a fire that left their building full of smoke and soot damage. SERVPRO of Chattanooga was called out immediately to assess the damage. When you experience a fire in your home or business, the smoke and water damage from the firefighters' extinguishing efforts will likely cause additional damage. If you experience a fire loss in your home or business, here are some tips to better understand the fire restoration process. 

  1. Emergency Contact 

    When you call us, you will be asked questions regarding the fire damage event that will help us respond immediately with the appropriate team, equipment, and resources.

  2. Inspection and Fire Damage Assessment 

    SERVPRO of Chattanooga carefully inspects the entire home or business- not just the immediate area. Sometimes, soot and water affect areas that are not always seen. This step is crucial to developing a plan of action. 

  3. Immediate Board-up and Roof Tarp Service 

    Fire damage can often compromise windows, walls, and roofs, as seen in the photo of the commercial property. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.

  4. Water Removal and Drying (if water is present) 

    The water removal process begins almost immediately and removes the majority of the water. Most of the water occurs if pipes melt and leak, or from the firefighters' efforts to extinguish the fire. We use dehumidifiers and air movers to remove the water complete the drying process. 

  5. Removal of Smoke and Soot from All Surfaces 

    We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

  6. Cleaning and Sanitizing 

    We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire.  We’re also trained to remove several types of odors using industrial air scrubbers and fogging equipment.

  7. Restoration

    Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. SERVPRO of Chattanooga has a reconstruction division that focuses solely on getting your home or business back to normal, "Like it never even happened."

Understanding How SERVPRO of Chattanooga Cleans Up Water Damage Cleanup

12/17/2018 (Permalink)

The first thing that the water restoration company will do is start the mitigation process. This is to mitigate any future damage. For example, if there is a pipe break or a supply line break, it will need to be fixed and the flow of water will need to be stopped. It is crucial to prevent further damage by doing the mitigation process if you want to salvage as much as you can.

The next step is the water cleanup process. This involves removing the water that is already in your flooded home. The restoration company will use special tools to remove the water from your flooded home. Special pumps can be used to take out the water in your home or the water in your business. This is the first step towards the restoration of your flooded home.

The next step is the drying process. This is slightly different than the water cleanup process, because it is more thorough. The water cleanup process will have removed all the flood water in your home or the water in your business. However, there will still be plenty of moisture and wetness left. Water will have seeped into your furniture, into your couches, into your walls, and into your ceiling. In addition, there will be pockets of moisture hidden in between the walls, under the tiles, and above your ceiling. The drying process will remove all this water. Special equipment will be used, both to detect the levels of moisture and to do the drying process so that your flooded home becomes truly dry and cleaned.

The next step is the restoration process. Remember that even if your home is dry, there may be structural damage. It is imperative that you repair whatever needs to be repaired, or your home will not be safe to live in. The restoration process may involve replacing parts of your walls, floor, and ceiling. It may also involve replacing pipes if the cause of the flood was a pipe break or a supply line break. A professional restoration company has the experience to spot what needs replacement and the experience and resources to replace them.

Finally, the company will let you know when your home is safe to live in again. They will do a final inspection of your home to see if it lives up to the standards that all safe homes need to live up to. For example, they need to make sure that your appliances are safe to use and that there is no risk of being electrocuted. They also need to make sure that the ceiling is stable and will not cave in.

Visit https://www.SERVPROeastchattanooga.com/water-damage-restoration for more information on water damage. 

Greeted with Kindness at SERVPRO of Chattanooga

12/14/2018 (Permalink)

The SERVPRO of Chattanooga team takes pride in our ability to assist you when you are faced with a water or fire disaster. When you call SERVPRO of Chattanooga at 423-326-1406, you will be greeted with kindness and compassion by our receptionist and dispatcher, Tammy. She will guide you in the necessary steps you must take to get your home or business to preloss condition. Our office team, Rachelle, Whitney, Casey, Colton, and Taylor are tasked with making sure you, our customer, understand our services and schedule with you accordingly. They will make sure the entire job runs smoothly and documented correctly until it is completely finished. Whether you are calling about an initial loss, an ongoing loss, or an emergency call, our team will walk you through each step, gather important insurance information, and answer any questions you may have.

When they receive a call from you, rest assured that our team will take care of you from start to finish and communicate updates and scheduling.

How SERVPRO of Chattanooga Gets the Smoke Odor out of Your Clothes and Belongings

12/14/2018 (Permalink)

Ozone Molecule

At our new facility in Ooltewah, TN, we have something called an “Ozone Room”. Sounds cool, right? It is! When you have a fire in your home or business, some of your contents may not have been directly affected by the fire. However, they still may have soot and smoke odor. Similarly, your clothes will smell heavily of smoke after sitting by a campfire for a few hours.

After you have experienced fire damage in your home, SERVPRO of Chattanooga professional technicians will bring your belongings to our ozone room at our facility and store them in vaults until they are ready to be cleaned. In the ozone room, the items are confined in a small space where they are exposed to high levels of ozone. The ozone molecules attach themselves to the smoke and soot molecules, essentially destroying the molecule.

Ozone is very effective in elimination odors, especially odors of an organic nature. When your contents leave the ozone room after 24 hours, the ozone gas dissipates in 10 to 15 minutes- leaving your clothes, furniture, and other personal items smelling fresh, “Like it never even happened.” If you are in need of fire damage restoration, call SERVPRO of Chattanooga at 423-326-1406. Our team will make sure that your belongings will be thoroughly cleaned and restored to you.

How To Clean A Crawlspace- Chattanooga, TN 37314

12/14/2018 (Permalink)

In order to keep your crawlspace dry, you must dry it under negative pressure, meaning to dry it through suction, rather than blowing air in it. The suction drying technique is based on a dehumidifier drying the air in the room at the same time as a turbine creates a high negative pressure in the structure. In other words, in order for negative pressure to be present, more air must be removed from the crawlspace than is added to the space. If positive pressure is used to dry a crawlspace, exfiltration will occur, pushing particulate and odors into the living space of the structure.

Even the cleanest crawlspace is filled with dust, mold spores, dead insects, or worse. Our SERVPRO of Chattanooga professionals use a manometer to verify the negative pressure.

Why should you call a professional to clean out your crawlspace? For one, crawlspaces are dangerous places that must be entered with the right safety gear. If there is mold or other contaminants present, you must use the correct equipment and chemicals to clean and dry the area. If you need to inspect and clean your crawlspace, SERVPRO of Chattanooga is available 24/7.

Fire Safety During the Christmas Season in Chattanooga, TN

12/4/2018 (Permalink)

Between the feasts at Thanksgiving to the celebration of the new year, the holiday months are a time to enjoy holiday traditions with friends and family. However, most household fire damage happens during these months. Why is this the case? People are doing more cooking, using the fireplace, burning more candles, using decorative lights, and buying real Christmas trees. Follow these simple fire safety tips this holiday season:

When cooking, always keep your eye on the stove. Most kitchen fires happen when food is left unattended. It’s easy to get distracted and walk away for a few minutes. Always set a timer on your phone to remind yourself of the food on the stove or bring a potholder with you as a reminder. It sounds silly, but it works! Remember to keep a fire extinguisher in the kitchen at all times. When using a fireplace, always put out the fire when leaving the home or going to sleep. Also, use a fire screen to keep embers and logs from escaping. 

According to the National Fire Protection Association, the incidence of candle fires is four times higher during December. In fact, four of the five most dangerous days of the year for residential candle fires are Christmas Eve, Christmas Day, New Year’s Eve, and New Year’s Day. To avoid any fire damage, keep about a foot of space between the candle and anything that can burn. This goes for real Christmas trees- the needles tend to dry out which is the perfect storm when mixed with fire. It takes 30 seconds for a dry tree to engulf in flames. Set the candles on sturdy bases and always blow them out when leaving or going to sleep. To minimize the risk of your tree drying out, buy a fresh tree with intact needles, get a fresh cut on the trunk, and water it every day.

Finally, don’t plug more than 3 strings into each other on your Christmas tree. Extension cords should be in good condition and UL-rated for indoor or outdoor use. Rather, opt for a power strip instead and be sure to unplug the lights before leaving the house or going to sleep. When hanging lights outside, avoid using nails or staples, which can damage the wiring. Rather, use UL-rated clips or hangers. 

As always, SERVPRO of Chattanooga is Here to Help when you are dealing with fire damage restoration and fire damage repair. Happy Holidays!

How SERVPRO of Chattanooga Drains a Flooded Basement

11/21/2018 (Permalink)

If your basement has flooded in Soddy Daisy, TN, you may be at a loss regarding what you should do. No one wants to deal with a basement flood, but facing reality and following these four steps will help you to recover your property with as little residual damage as possible.

1. Call Your Insurance Agent

You may have insurance coverage for floods in your home. Because of this, you should always check over your homeowners policy and call the agent who handles your account to ask questions and make a claim if you can do so.

2. Wait for Conditions to Settle

Before you decide how to handle water removal, you will need to make sure that the water is under control. If it seems to be limited to the basement, and any outdoor water has receded, you can safely move on to draining your basement flood.

3. Choose Your Removal Method

All water removal methods are typically handled best by water damage technicians. Two typical solutions are pumping for large floods and vacuuming with a wet/dry machine for smaller ones. It is a good idea to research all of your options so that you make the best decision possible.

4. Decide on a Drying Method

Most homeowners will find that the majority of their damaged property and valuables will need to be dried, dehumidified or otherwise salvaged, as old flood water can cause irreversible damage to your investments if left to sit. The service that you hired for water removal can likely help you with drying and restoration, as well.

A basement flood is a big deal to any concerned homeowner, but being prepared can help you be less overwhelmed if this unfortunate situation is occurring or should occur in the future. Use your newfound knowledge to help protect your [City, State], house from as much lasting damage as possible.

Does Storm-Related Damage Have a Place on Your Business Tax Return?

11/21/2018 (Permalink)

Business owners must think of innovative ways to meet customer demands. There is, however, one variable that can throw a monkey wrench into the workings of any company: severe weather. As you probably know, storms and other natural disasters can bring your company to a standstill. If your business has sustained storm damage, you may be able to deduct some of it on your annual tax return.


Determine the Source of Your Business Damage


To know whether damage to your Hixson, TN business is tax deductible, you must first determine the source of the damage. Damage from the following types of natural disasters are often deductible:
• Thunderstorms
• Hurricanes
• Tornadoes
• Floods
• Earthquakes
• Blizzards


When determining whether damage is caused by a storm, you must look for sources of other possible damage. For example, failure to properly maintain your business before the storm hit may render your organization ineligible to list it as a deductible expense.


Consider Whether Your Insurance Policy Covered the Damage


The next part of the analysis involves your insurance. If your commercial policy covered storm damage, you likely cannot deduct it on your tax filing. If, on the other hand, your insurer did not pay for the damage, you may be able to list it as a deduction. You can also usually list the difference between actual damage and the amount your insurer paid as a deduction. If you failed to file an insurance claim that would have otherwise been covered, you are probably ineligible to claim the damage as a deduction, though.


Virtually all business eventually sustain some type of storm damage. While relying on insurance to help control costs is a good idea, you must have a full-throttled strategy to ensure business continuity. A restoration service can likely help to return your company to its pre-storm condition. Then, you may be able to deduct some storm-related expenditures on your business tax return. Call (423) 326-1406. 

Basics of the Flood Cleanup Process

9/11/2018 (Permalink)

Water damage on a basement in Ooltewah, TN

When your home is flooded, you may not know where to start the flood clean process. The EPA has several cleaning requirements for ensuring that your home in Ooltewah, TN, returns to a habitable state after a flood. When flood mitigation experts have removed excess water, they start the sanitation process. Your home is not clean until all the parts of this process are complete.

Item Assessment

Technicians may need to remove items from your home that have been damaged or destroyed by the flood. Anything in your house is subject to removal:

  • Furniture
  • Clothing
  • Draperies
  • Electronics
  • Documents
  • Books

The professionals will assess the items and decide if they can be set aside for cleaning or if they just need to be thrown away. All items that can be salvaged must be clean before they are placed back in your home.

Material Removal

If the flooding was extensive, cleaning requirements may dictate that part of the structure of your home be removed. Ceilings that have flood damage may be taken out, especially if they cover damp insulation. Even part of your walls or floors may have to be replaced. Those doing the repairs are likely to remove these materials before they attempt to disinfect anything.

Home Sanitation

To combat the germs that are undoubtedly present in flood water, everything that remains has to be sanitized. Every surface that is damaged by the flood must be cleaned with flood disinfectant. The appropriate protective equipment, such as goggles, face masks, respirators and gloves, should be worn. Try to avoid mixing different cleaners, as they may contain chemicals that release toxic fumes when combined. Sanitation is not complete until every surface has been cleaned and dried.

Cleanup is not always a quick process, but you want to make sure it is a thorough one. Following these cleaning requirements ensures that your home is safe once restoration is complete.

Recover From HVAC Water Damage

9/11/2018 (Permalink)

Air movers on a water damage in Collegedale, TN

Regardless of the type of business you operate in Collegedale, TN, the heating, ventilation and air conditioning system helps your commercial property stay comfortable all year long. What happens if a pipe bursts unexpectedly and causes a furnace flood? How does water impact the HVAC system? What actions do you take to recover

Consequences of Water Damage

Water damage creates problems for furnaces and air ducts beyond what is visible to the untrained eye. Both immediate and long-term complications can occur, including the following:

  • Ductwork exposed to flooding may deteriorate or harbor mold. Using the heating or air conditioning does not dry the ventilation system.
  • A flooded furnace can result in a host of problems. Submersion or exposure to water may cause the furnace to stop functioning. Worse yet, a malfunctioning furnace could possibly cause an electrical fire or leak carbon monoxide.

Steps for Recovery

Problems due to ductwork water damage or a furnace flood can be prevented by taking immediate, appropriate action after a pipe bursts on your property:

  • Contact your commercial insurance agent. Oftentimes insurance policies cover water damage from a broken pipe, which likely includes the HVAC system.
  • As soon as possible, call an emergency water restoration specialist. Do not attempt to inspect or repair HVAC equipment yourself. This may pose a safety risk, cause further damage to the system or impact insurance coverage.
  • For the ventilation system, air duct cleaning or duct replacement may be recommended depending on the extent of the water damage.
  • The furnace requires a full inspection. Parts of the furnace may need to be repaired or replaced, such as ignition systems, motors or valves. In some instances the entire furnace may need replaced.

Water damage to the HVAC system at your commercial property in Collegedale, TN, can cause long-term problems if not addressed. Whether waterlogged ductwork or a furnace flood is the culprit, take immediate action to clean, repair or replace the necessary components.

How To Remove Mold Odor From Your Home

9/4/2018 (Permalink)

Mold behind baseboards in a Chattanooga, TN home

Mold can be a serious problem for any Chattanooga, TN, homeowner, especially when it comes to getting rid of the odor once the mold has been removed – a side effect of the mycotoxin it contains. If you are experiencing this issue in the aftermath of a flood or other moisture damage, then you know moldy smells can be quite unpleasant. However, there are a few ways you can handle the odor until a mold cleanup and remediation company can be called in to help with the problem.

Learn About Mold

Learning about your enemy can help you destroy it. One fact that may help you is to understand that the musty smell that mold emits is due to the mycotoxin it releases as it eats and grows. The more mold that is present, the stronger the odor is likely to be. Black mold can smell particularly strong, and you may even catch the smell before you see any visual signs.

Reduce Indoor Moisture

Moisture can be a major contributor to mold growth and high humidity can cause it to grow on a variety of surfaces, such as:

  • Paper
  • Wood
  • Drywall

Reducing indoor moisture with fans and by opening windows may help stunt mold growth and reduce the odor. It is important to remember, however, that this is probably a temporary fix and that the air might still need to be cleaned commercially.

Have an Expert Come In

Professional mold removal technicians have machines available that clean the air instead of simply masking it with air fresheners. Air filtration devices and ozone machines can destroy molecules in the air that cause the musty odor and leave any room smelling fresh. This type of mold remediation can ensure that the smell will not return once the process is complete.

Mold mycotoxin can cause strong, unpleasant odors to linger in your Chattanooga, TN, home after a flood or other problem that caused fungus growth. Knowing how to handle these smells can help expedite the cleanup process and leave your home smelling pleasant once more.

Chattanooga Mold Damage - Everything You Need to Know about Mold: 17 Tips and Facts

8/31/2018 (Permalink)

17 Facts About Mold - Mold in a Dish
  1. Mold is alive. It's a microorganism in the fungus family.
  2. Most information available about so-called "Black Mold" isn't accurate.
  3. Mold has over 100,000 different species, and you can find it in just about any size and color imaginable. Without a microscope, the naked human eye can't tell whether a mold is toxic or safe.
  4. Even though there are so many different types of mold in existence, you don't need to know what kind of mold is in your home in order for you to kill or eliminate it. All molds respond to the same methods of treatment to prevent mold damage in Chattanooga. As an organism that's alive, it needs a source of food and a source of moisture in order to live. You can eradicate mold by taking away its water or food source. For most people, taking away the food source is difficult because mold uses wood and other materials commonly found in buildings as a food source. Eliminating the water source is much easier.
  5. According to the E.P.A., we spend about 10 percent of our time outdoors breathing fresh air and the other 90 percent indoors. Eliminating indoor mold can improve overall health as well as prevent mold damage.
  6. The term "Black Mold" commonly means any type of mold that produces toxins. Certain molds, like Stachbotrys, are black and produce mycotoxins. Still, mold removal should be a priority for most individuals, especially if you spend a lot of time indoors.
  7. Although mold isn't something humans want to grow in their homes, it is natural and has other purposes that can be useful. It helps any organic matter that has died to decompose, and it is also helpful to humans in cheese-making and in the creation of antibiotics.
  8. Molds create and release microscopic spores through the air that will grow on another surface in order for the mold to reproduce.
  9. Molds have the ability to grow on just about any surface, which includes drywall, metal, plastic, wood and glass. It can grow on nonporous surfaces as long as it has something to feed on, such as water and dust.
  10. Humans can breathe in mold spores, and they can also ingest or touch foods and other items that may have mold on them. Colonies of mold have the ability to form and grow in under 48 hours.
  11. The U.S. government has no guidelines on what does or doesn't constitute excessive or unsafe mold levels. However, if you can see or smell mold in your environment, chances are it's removal is needed.
  12. Mold in your home can scare off potential buyers if you're trying to sell your home in addition to causing mold damage that can be expensive to repair.
  13. According to studies, somewhere between 50 to 65% of households have a problem with mold.
  14. With every breath, you breathe in small amounts of mold. Only sterilized rooms like those in hospitals have no mold whatsoever. Even after mold removal services, a home may still have small percentages of mold.
  15. Although some individuals may not feel affected by mold, others may have allergies.
  16. A number of insurance policies for homeowners won't cover mold damage or claims related to mold in the home.
  17. In addition to mold, other factors that can impact the quality of your air at home include asbestos, chimney and fireplace debris, radon, carbon monoxide, tobacco smoke and lead.

SERVPRO of Chattanooga is locally owned and operated and serves Chattanooga and surrounding locations.

If you need a mold removal company IICRC Certified Firm give us a call at (423) 326-1406 Or visit our website at: http://www.SERVPROeastchattanooga.com/

A Quick Response to Smoke Damage Saves Money

8/24/2018 (Permalink)

Kitchen fire damage in a Jasper, TN home

Responding immediately is the best way to save your Jasper, TN, building, assets, and budget when dealing with fire and smoke damage. It's important to keep in mind that there are actions you should take and actions that are better left to the professionals. After leaving the building, contacting emergency personnel, and making sure your staff are okay, it's time to make a couple of phone calls. The first should be to your insurance company and the second to professional fire and smoke cleaning and restoration professionals.

A Focus on Safety

If it is safe to enter the building after smoke damage, make sure you prepare to do so safely.

  • Obtain permission from emergency responders, such as the firefighters.
  • Wear protective clothing, including a face mask and gloves.
  • Ventilate the area by opening windows and doors. Position fans to provide airflow.

Cleaning You Can Do

Although most of the work should be carried out by restoration professionals, there is some cleanup you can tackle while waiting for the restoration company to arrive. Make sure you have permission from your insurance company before you begin cleaning. Your cleaning efforts should start at the ceiling and always move from the top down. If you are using a vacuum, be sure it has a high efficiency filter. The risk of polluted air is a real hazard after soot damage occurs.

Professional Services.

Even if you plan to do a lot of the cleanup on your own, you'll need professionals to assess and complete the task. Did you know that acid soot can lead to discoloration in wood, marble, and plastics within a few short minutes? If left for days, soot residue can lead to permanent discoloration on floors and furnishings. A quick professional response will minimize the extent of damage and could keep your recovery costs down. Fortunately, the cost of restoration following smoke damage may be covered even if the fire occurred at a Jasper, TN, building or office next to yours.

Are Storm Damage and Flooding the Same?

8/15/2018 (Permalink)

Storm damage in Collegedale, TN in building

Torrential rain, golf ball sized hail and high winds invade your business in Collegedale, TN. These events cause water damage inside your property. There is flooding on the ground floor, so is this considered flood damage? Or is it storm damage because the storm caused the flooding? You are not alone if you find this confusing. Read below to understand the difference between the two.

Flood Damage

To an insurance company, there is a clear cut difference between water damage caused by a flood, and water damage caused by a storm. If you have flood insurance for your property, the following indicate that it will likely cover the damage:

  • Your business and at least one other property (or two or more acres) are normally dry, but are suddenly and temporarily flooded.
  • A natural source causes the flood waters, such as a hurricane storm surge or mudflow. Any other sudden accumulation of water rising up into your commercial property is considered a flood, including heavy rainfall that saturates and seeps up from the ground into homes or businesses.

Storm Damage

Storms cause a myriad of problems, not limited to water and wind damage. The following are common types of commercial problems caused by a storm:

  • Heavy winds, rain or hail may crack or stress the windows, foundation or roofing material, leading to water getting in. When the water damage is caused by falling rain that does not rise up from the ground into your property, it is considered caused by the storm even if the result is flood water inside your business.
  • The damage from winds, rain or other event only impact your business, not necessarily the surrounding areas.

Whether storm damage or flood damage ravages your commercial property in Collegedale, TN, storm and water restoration specialists are your first line of defense. Depending on the cause of damage and your specific policy, your commercial insurance may or may not provide coverage.

Can Water Damage Be Prevented?

8/10/2018 (Permalink)

Water damaged carpet in Chattanooga, TN home

If you take pride in your Chattanooga, TN  home, you want to do what you can to keep your property looking its best. Maintaining your house can go a long way toward helping you avoid major catastrophes, including the following:

• Water in home
• Roof in disrepair
• Electrical fire in kitchen
• Mold in home

Of course, you can't always foresee into the future. This means there may be times when you have to turn to a professional remediation team to help you clean up water damages. You may be able to prevent some water dilemmas by keeping the following tips in mind.

Be Vigilant

An excess amount of moisture from a broken pipe can leave you with a lot of damage if you don't catch it early. If you're vigilant around your house, you'll notice signs of leaks before the water introduces mold into your space. Watch for water stains on your walls and ceiling. Look for other signs of moisture, such as peeling paint and bubbling flooring.

Have Inspections

Your plumbing, HVAC unit and appliances could malfunction and lead to water in home. If you have these parts of your house inspected annually, you can reduce the chances of a flood happening. A plumber can look at your pipes to ensure there are no clogs or breaks you need to know about. An HVAC repairman can assess your heating and cooling units to check for signs of wear and tear. You should make sure your dishwasher, washing machine and refrigerator are inspected too because these appliances can have faulty hoses or broken water supply lines that lead to flooding.

Make a Plan

Sometimes knowing who you would call for a pipe cleanup can help you prevent major damage to your home. Figure out which water cleanup crew you want to turn to before flooding starts, so you can react as quickly as possible.

You may find water in home at any time. Doing what you can to prevent this problem can save you hassle in the future.

Get Those Nasty Smells out of Your Home After a Flood

7/23/2018 (Permalink)

As if a flood’s potentially devastating effects of structural damage and loss of valuables aren’t enough to cause grief, you also have to deal with the awful smells the water leaves behind. If even you’re able to salvage your home and belongings, it’s not easy getting rid of the stench of sewage, mold growth or flood water. If you’re contending with these issues, you need the best solutions possible to ensure your home is back to normal.

What Leaves the Odors?

The musty, dingy, unbearable smells floods leave behind can come from various sources. Often, flooding occurs because of backed-up sewers or broken plumbing lines. When there is sewage loss, there will be the terrible odor of feces and other hazardous materials. Not only can this be difficult for your nose to bear, but it can also make you and family members in your Chattanooga, TN home very sick.

Prevent Backups

One of the best ways to get rid of awful sewage smells is to ensure your system doesn’t back up. There are a few measures you can take to prevent these issues:

• Install a backwater prevention valve
• Install plastic pipe in your sewer line
• Cut tree roots
• Don’t pour grease down your sinks or other drains

How to Clean Up

If flooding still brings foul smells into your home, you can take quick action or call on a professional cleanup company to assist you. A technician will use various methods to help eliminate bad odors as well as mold growth. This will include a thorough steam-cleaning of your floors, washing walls with soap, cleaning ducts, disinfecting plumbing fixtures and more.

If you want to avoid mold growth and say goodbye to the smell of sewage after a flood, use these steps. You don’t have to live with these horrible stenches or live under these conditions after you’ve suffered through flood damage. Visit http://www.SERVPROeastchattanooga.com/ for more information on storm damage. 

Five Cooking Safety Tips to Prevent Kitchen Fires

7/19/2018 (Permalink)

Cooking is a part of daily life, but it is also the number one cause of house fires. Thankfully, there are many things you can do to prevent a kitchen fire in your Chattanooga, TN home. Read on for a handful of tips to keep you safe.

1. Stay Present

Unattended cooking is the leading cause of all house fires. If you need to leave the room while cooking, turn off the burners or broiler and remove food from heat.

2. Keep a Fire Extinguisher

If a fire starts, a fire extinguisher is your best bet for quickly getting rid of the flames. It’s not enough to just own an extinguisher, however. Make sure you know how to use it.

3. Watch What You Wear

Flowy sleeves and loose-fitting clothing are at a higher risk of catching fire near an open flame. It’s better to wear form-fitting clothing with short sleeves or to make sure loose clothes are tied back with the help of an apron.

4. Never Pour Hot Grease in a Garbage Can

This is one of the most important safety tips as grease is one of the leading residential fire causes. Grease burns hot, so even if the grease is not on fire when you pour it into the can, it can quickly cause the garbage contained inside to light up. Always let grease cool completely and then pour it into an old jar or can for safe disposal.

5. Clear the Area

Before you even get started cooking, take a look around the area. Do you see any cleaning cloths, curtains, cords or oven mitts laying near the oven burners? Be sure to move them out of the way before turning on the stovetop.

Cooking-related fires might be the leading cause of home fires, but with these helpful tips, you can help avoid one in your Chattanooga, TN home. Visit http://www.SERVPROeastchattanooga.com/ for more information on fire damage. 

Understanding Mold Remediation

7/14/2018 (Permalink)

Mold cleanup is referred to as remediation rather than removal for a scientific reason: you can’t get rid of mold spores. The naturally occurring, microscopic entities are present everywhere indoors and outdoors. Once black mold or any other colony has grown in your establishment, mold remediation must immediately begin in order to limit the spread of the mold. While each situation is unique, here are six general steps a professional cleanup and restoration company will take to rid your Chattanooga, TN business of its fungal presence:

1. Inspection

Mold remediation experts will assess the property for noticeable signs of mold. A variety of technology can be utilized to detect the subliminal signs of mold, often found behind interior walls or under carpeted floors.

2. Containment

The HVAC system and fans will be turned off to prevent the spread of mold spores through airways. The contaminated area will be closed with technology tactics and physical barriers to contain the mold within a restricted area.

3. Filtration

Possible irritants contained in black mold can spread to the surrounding air. Using advanced filtration technology, workers will capture the microscopic spores to filter air during the cleanup process.

4. Removal

Dependent on the amount of mold growth some building materials may have to be removed and disposed of. Porous materials such as carpet, drywall or wood can retain the moisture and spores that led to the original mold growth. For safety and prevention of returning mold, materials damaged by black mold must be removed.

5. Cleaning
In-depth cleaning of restorable items includes specialized cleaning methods, disinfection and sanitizing and thorough drying. Any lingering odors can be removed with fogging equipment.

6. Restoration

Full restoration minimizes the threat of mold returning through thoroughly cleaning and drying effected materials. However, significant mold damage could require replacement of drywall, subflooring or other porous building materials that could retain mold spores.

Visit http://www.SERVPROeastchattanooga.com/ for more information on mold. 

Avoiding Secondary Damage With Initial Prevention

6/25/2018 (Permalink)

The threat of floods in Chattanooga, TN leaves many homeowners with the fear of property destruction and water damage to personal belongings. But after the water recedes, can risk remain? Unfortunately, if the home is not thoroughly treated soon after the initial flooding, high humidity may leave breeding grounds for toxic black mold.

Understanding Secondary Damage

Anything damaged by initial contact with the floodwater is considered primary damage, including wet carpet and drywall. If this is not dried thoroughly and surrounding areas dehumidified properly, the primary damage can be a platform for secondary damage to move in. Defined as the effects from remaining dampness, this can lead to multiple issues:

• Warped flooring or staircases
• Cracked plaster
• Black mold

The structural damage could lead to safety hazards within the home, and the growth of toxic mold is a serious risk that should be immediately confronted by trained professionals. Typically the best way to avert this threatening second round of damage is to prevent it with initial cleanup.

Utilizing Preventative Measures

Thriving in dark places with high humidity, floods are a great way for mold to make a place for itself in your home. Once the waters have receded, wood flooring, carpet and drywall absorb the remaining moisture, allowing the toxic spores to thrive. Often the best defense against black mold is prevention. Know the number for a professional water damage repair and restoration company in Chattanooga, TN. With the appropriate training and supplies, a professional crew may ensure your home is dry and free of threatening fungus:

• Quick service minimizes the opportunity for mold to grow.
• Powerful machinery allows for complete water extraction and removal.
• Industrial strength dehumidifiers and fans ensure moisture is removed from the air.
• Cleaning and sanitizing services allow restoration to begin quickly.

Water damage is a hassle with immediate effects that can turn long-term if left untreated. When water infiltrates your home, call a professional cleanup team to ensure no damage is left to grow.

Visit http://www.SERVPROeastchattanooga.com/ for more information on water damage. 

How SERVPRO of Chattanooga Can Restore Your Harrison Home After Fire Damage

6/25/2018 (Permalink)

Call SERVPRO for Fire Damage Restoration of the Hot Seat

Fire Damage in Harrison? SERVPRO Can Restore Your Home

Once a fire has affected your property in Harrison, it's very important that you obtain assistance with the water removal, cleanup, repair, and restoration processes. A fire damage restoration company like SERVPRO of Chattanooga can help you with each of these processes, and their assistance can limit your stress and expedite the restoration procedures. Learn more about how this fire damage company can assist you with the restoration of your home by reviewing this quick reference guide:

Before You Hire A Fire Damage Company

Prior to hiring a team of fire damage specialists, you need to contact your insurance company. If the fire damage necessitates that you and your family must vacate the premises then also call and the local disaster relief service. Your insurance agent must grant you permission to begin the cleanup process, and the disaster relief service can provide you with assistance for immediate needs like temporary housing, clothing, and food.

Removing Water and Smoke Odors

Following the above contacts, it's time to call a team of fire damage specialists. These technicians from SERVPRO of Chattanooga will begin to extract standing water, as a result of the firefighting efforts, from your home in Harrison. This is always the first step to limiting the fire damage to the structure and personal belongings. Upon completing the clean up process, the second step in the restoration process, these technicians will remove smoke odors from your property. They will use several tools to accomplish this objective, including ozone machines. Smoke and soot also require highly skilled personnel and equipment for successful removal.

Mold And Mildew Prevention

In addition to removing smoke odors from your property, fire damage experts from SERVPRO assist with mold and mildew prevention. Mold and mildew are problematic for many reasons, one of which is that they can damage the structural integrity of your property. Additionally, mold and mildew pose many health risks to you and your family such as respiratory issues, and potential future lung problems. For addressing and stifling these risks, fire damage technicians will use moisture meters and hygrometers to seek out hidden pockets of moisture. Powerful air-movers and dehumidifiers will then be activated to dry out your home thoroughly.

Because of their extensive experience and education, fire damage specialists from SERVPRO are effective in expediting and optimizing the cleanup and restoration processes for your property in Harrison.
Consider this local franchise from a strong national brand for personalizing its commitment to getting you back into your home as quickly as possible.

Locally Owned, with National Resources

SERVPRO of Chattanooga is locally owned and operated. When you have a fire or water emergency, we’re already nearby and ready to help. We’re also part of a network of over 1,650 Franchises, including special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.

We know that fire damage can happen any time, so we’re ready to respond 24 hours, 7 days a week—including holidays. Call us. (423) 326-1406

Mold Remediation for a Home in Chattanooga

6/25/2018 (Permalink)

Call SERVPRO for Fire Damage Restoration of the Hot Seat

For a Home in Chattanooga, Mold Remediation by SERVPRO

While residential property owners in Chattanooga should be aware of conditions that could impact their home, learning about a mold infestation is particularly important. By getting a clear understanding of what mold is and how to prevent it, you can preclude your property from being subjected to structural damage and health hazards with mold remediation from SERVPRO. Learn more about mold and how to keep  your property safe by reviewing this short outline:

Mold: A Brief Overview

Mold is a fungus. Positive factors for mold growth are moist, wet environments, a food source of cellulose or other organics, and poor ventilation. Homeowners who suffer water damage often find that mold starts to proliferate in their residential property. If mold growth is not identified and treated, it can cause a wide range of health problems. Some of these health problems include memory loss, respiratory distress, pulmonary hemorrhage, and asthma exasperation. Additionally, mold can adversely impact your indoor air quality giving off a musty odor and cause discoloration of walls, ceilings, and furniture.

Why You Should Hire A Professional Mold Remediation Specialist

Often, homeowners are interested in completing the mold removal process on their own. However, completing a do-it-yourself project in this instance is not very advisable.  A small patch or a bit of mold on tile grout can be cleaned and controlled by a homeowner. Most homeowners do not possess the specialized equipment and safety gear and clothing required to execute the mold remediation process. Additionally, hiring a team of professional remediation specialists from SERVPRO can shorten significantly the unhealthy home air quality. Finally, most homeowners do not possess the knowledge and experience necessary to complete the mold removal process safely. When done incorrectly, DIY projects can cause you to spread the mold infestation in previously uncontaminated living areas thereby increasing susceptibility to health risks, structural damage, and costs.

Benefits Of Securing a Professional Mold Remediation Service

• Assessing the dangers of the existing mold
• Locating the source of the problem
•Containing affected regions of the home to prevent mold spore proliferation, including HVAC ductwork
• Eliminating the mold colonies, reducing mold spores to normal levels
•Cleaning, drying and disinfecting all surfaces affected by mold
.Deodorizing the musty odor with ULV foggers

Call SERVPRO Now

As an IICRC-certified company, the SERVPRO professionals are experts in Applied Microbial Remediation. Additionally, we are highly skilled in working directly with industrial hygienists, insurance adjusters, and residential property owners in Chattanooga to offer full-service mold remediation assistance.

Locally Owned Company with National Resources

SERVPRO of East Chattanooga is locally owned and operated. When you have a mold or water damage issue, we’re already nearby and ready to help. Call us. (423) 326-1406

Why You Need Flood Insurance for Your Business

6/16/2018 (Permalink)

You may think your commercial property insurance covers everything you need to take care of flood, fire, storm, and any other damage. In truth, unless your business is insured by flood protection, you may find yourself high and dry the next time rough waters come to Chattanooga, TN.

Why Flood Insurance Is Necessary

Damage from flooding related to natural disasters actually isn’t covered in your standard commercial insurance package. It may seem strange, but if a storm strikes your area and causes flooding, your commercial insurance should cover everything under storm damage except the effects of the flood. This includes damage due to any of these causes:

• Wind
• Hail
• Impact from flying debris

Basically any issues caused by the storm except for a flood are generally covered by most aspects of your commercial property insurance. Flood damage, however, requires a wholly separate policy.

What Flood Insurance Covers

Flood insurance covers the damage done to your building by rising floodwaters from natural disasters. For example, if a tsunami swamps your coastal city and your building ends up in six feet of water, the damage caused by seawater permeating your building would be covered by flood insurance. However, if an earthquake strikes and your building floods because the seismic shocks broke your pipes, this would actually not be covered, because the flooding itself is a side effect of a natural disaster rather than the natural disaster in and of itself.

What Other Things Aren't Covered

Even if your insurance plan may pay for things such as flood remediation, secondary damage is often not covered, especially if it’s considered preventable. Secondary damage includes things such as mold and mildew caused by standing water left behind after flooding or infestations of insects that might be attracted to that standing water. Flood insurance only covers immediate and direct damage caused by the flood, and subsequent remediation and cleanup.
Visit http://www.SERVPROeastchattanooga.com/ for more information on flooding

How To Discourage Birds From Nesting on Your Building

6/16/2018 (Permalink)

Birds commonly migrate as seasons change, and when they do, they need a place to rest. Many birds look for welcoming surfaces on which to build nests, but the drawback is that these nests are not always wanted by the building’s human inhabitants. A mud nest is not only an eyesore; it can actually degrade the structure of the building, initiating the need for restoration services. Bird removal is not always easy, and many methods are illegal. The best bird cleaning strategies, therefore, are preventative.

1. Mock Predators

While it may be illegal to physically remove the birds from your building in Chattanooga, TN as you can with other methods of pest control, it is perfectly okay to scare them off. Visual deterrents that resemble natural predators can be an effective way to discourage birds from taking up residence on your commercial property. The migratory birds spot the deterrent and tend to flee. For an even more effective strategy, try moving the deterrent to different locations so the birds don’t get used to it.

2. Physical Barriers

A net that covers the awnings where birds like to nest can prove to be a lot of trouble for them. If birds have to work too hard to get to their preferred spot, they are likely to give up and go find a place that’s easier to reach. Nets are typically inexpensive, easy to install and discreet. They are a useful bird cleaning tool.

3. Covered Landing Zone

If the net is not enough, you may have to make the area where the birds land and begin to assemble their homes inhospitable. A sloping apparatus can make it impossible for the birds to get sure footing. They simply slide off the landing, and your building remains nest-free.

You cannot control the migratory patterns of birds, and once they have nested on your building, you may not have a lot of choice as to whether they can stay. You can defend your property with preventative measures, though.

Visit http://www.SERVPROeastchattanooga.com/ for more information on commercial damage

When Is Water Damage Restoration Needed in Spring City?

5/31/2018 (Permalink)

Flood water on a smart phone.

For Spring City Water Damage Restoration, SERVPRO Is Reliable

What is to be done with Spring City water damage? You should ask this fundamental question: when is a water damage restoration company needed for remediation? Following is some information that could help you determine when enough is enough, call in the cavalry. The focus is on helping you to understand when it is necessary to call a water damage restoration company to address the water damage issues. This will alleviate your stress as this large task is executed by SERVPRO's skilled IICRC trained technicians.

A water damage restoration company is required when the water damage repairs seem too large to handle, or when you have suffered from significant sewer damage that needs to be addressed with health and sanitation in mind. Whether a major blockage from the sewer line or rising groundwater, sewage issues must be tackled,  cleaned and sanitized by professionals wearing PPE--personal protection equipment. Expert water extractors are required when there is a need for full structural drying, usually after a tropical storm or groundwater disruption.

When you have a major flooding or a disastrous event caused by water, SERVPRO tailors options that will offer you the most efficient means of protecting your belongings while keeping expenses to the minimum. We can transport your soiled and wet items in a pack-out to our facilities for cleaning and storing until the restoration process is completed. We will "Block" furniture legs and other objects to isolate them from the effects of standing water as we dry out and clean up your living space. Our goal is to prevent secondary water damage as we preserve the undamaged condition of your other belongs.

Do I Make the Call?
If your basement has flooded, if there is water wicking into your walls and ceilings, if a wooden floor has been inundated with water, or when other types of water damage are present, then it is time to call in a company like SERVPRO to restore order to your chaos.

We work with your insurance adjuster by documenting all the Spring City water damaged belongings and building materials. We precisely photograph and generate a report called the CCIS which is the culmination of a proprietary, corporate software program to help ensure that you obtain an equitable claims resolution. From pumping out water to the final walk through with you, SERVPRO guarantees that whenever possible, we restore your home to pre-water damage condition "Like it never even happened."

Locally Owned Company with National Resources

We live and work in Spring City too. As a locally owned and operated business, SERVPRO of East Chattanooga is close by and ready to respond 24/7 to your flood or water damage emergency in East Ridge, Decatur, and Spring City. Call us for help. (423) 326-1406

Fire Damage Comes in Many Forms and From Many Causes

5/31/2018 (Permalink)

Windows with fire damage in a Chattanooga home.

The Many Forms and Types of Fire Damage

If your property in Ooltewah suffers from fire damage, you should talk to someone on our team. We are experts at minimizing current damage and keeping damage from increasing in severity. Even after a fire has been extinguished, its effects can continue to grow. We can stop that with state-of-the-art equipment.


Damage can be found even after small fires. These can happen anywhere in the home. They remain small when someone is present and can extinguish the fire before it can spread. The kitchen and bathroom are the most common, with the laundry room and garage coming in second. Bedrooms, living and dining rooms, and hallways can also have fires take place, but these areas are the least common. Patios are also prone to having fires, especially if outdoors cooking is done, or children experiment with a range of items, from fireworks to magnifying lenses


Fire damage can range from discolored concrete and natural rock outside to charred walls and scorched carpets inside. Drywall can suffer additional damage if water is heavily applied when there is a fire, although drywall should resist small, low-temperature fires. Paneling and wallpaper will burn, however, no matter what it is applied to as a covering. Our team members are creative in matching or updating, your pre-fire décor.


Kitchens can experience scorched countertops and cabinets, which need either repairing or replacing. If the cabinet doors are warped from the heat and then the cold from putting the fireout with either water or a fire extinguisher, they are typically replaced as needed. Then the remaining ones are cleaned and re-stained if needed. If floors have been soaked with water in the effort to extinguish the fire, we at SERVPRO are equipped, and experienced, in getting it dry quickly so that underlay and any support beams are not damaged


For fires in the garage and patio areas, we can quickly clean-up scorched concrete so that residues are not tracked into your home, as these can contain harmful substances that were once inert. Vinyl siding that has been damaged can also be repaired. Scorched and burned areas of grass can also be reseeded and started back on track. We can also create and provide an inventory list of damaged items, particularly, but not exclusively, for the garage area. We can list which items are damaged beyond repair, salvageable, or undetermined for insurance purposes.


If you've had a fire in your Ooltewah home cause damage, don't try repairing the area yourself. You need to call us at SERVPRO of East Chattanooga at (423) 326-1406. We'll help you get your home's beauty back on center stage and put the fire behind you.

Top Tips for Implementing an Evacuation Plan

5/29/2018 (Permalink)

Give SERVPRO a call if you experience fire damage in your business.

Thinking about a fire tearing through your Chattanooga, TN office building can leave you anxious. After all, fires can cause a lot of harm, including:

• Destroying buildings
• Damaging equipment
• Injuring people

As the building owner, you need to prepare the workers inside for evacuating in an emergency. Creating a fire escape plan can help ensure everyone knows how to get out during a fiery blaze.

Create Maps

Mapping out the layout of your building can help panicked employees remember which way to go in an emergency. You may want to include an emergency escape plan map in every room of the building. This allows visitors to know where to go in the case of a fire too. Your maps should highlight different ways people can leave the building. Fires may block off hallways or break downs stairs, so having more than one way out is essential.

Train Employees

After you have created a map, you need to make sure your employees are aware of the evacuation routes you have laid out. You also need to make sure everyone can recognize the fire alarm. You may want to have regular fire safety trainings to remind employees what they should do if a fire breaks out. Make the best routes out of the building clear. Don't forget to tell everyone where they should meet once outside. A fire restoration professional may be able to help you assign the best evacuation spot on or near your property.

Practice the Escape

Part of your regular trainings may be practicing the fire escape plan. You can encourage employees to think on their feet by setting up obstacles across the easiest path out, so they have to take an unexpected route out of the building. Even during a practice, you should make sure everyone meets at the designated spot.

Creating a fire escape plan for your commercial building can help keep you and your employees safe. While you never want a disaster to strike, it is best to be prepared. Visit http://www.SERVPROeastchattanooga.com/ for more information on commercial fire damage

Water Damage Chattanooga - Precautions When Returning to Your Home

5/29/2018 (Permalink)

Water flooding in a Chattanooga home.

Returning home after a disaster in Chattanooga can be mentally, emotionally and physically challenging. It's important to exercise caution at all times and never return to your residence before local officials declare it safe to do so.

On Arrival

Avoid attempting to move injured individuals unless the situation is life-threatening or they are in immediate danger of further injury. It's critical to stabilize the neck and back of an unconscious individual if it’s absolutely urgent to have them moved. Call for help immediately. Other important procedures to keep in mind:

  • Keep an eye out for both domestic and wild animals, insects and bugs, especially poisonous ones. Watch your step and if you must poke through any debris, use a stick or other object.
  • Since phone lines may be exceptionally busy, only use the telephone for extreme emergencies.
  • Have a battery-powered radio with extra fresh batteries with you at all times.
  • Use a flashlight to inspect damaged residences. Turn it on outside before entering the residence to avoid sparks in case of gas leaks.
  • Avoid the streets as much as possible. If the streets are unavoidable, watch for downed power lines, fallen objects, unstable structures, walls, sidewalks, roads and bridges.

Before Entering Your Residence

Carefully inspect the exterior of the structure. Check for structural damage, gas leaks and downed electrical lines. Do no enter your residence if:

  • There are any odd odors, especially gas leaks.
  • You are uncertain about structural integrity.
  • Flood waters have accumulated around the structure.
  • Authorities have declared it unsafe.

Interior Safety Procedures

When entering your residence, there are precautions you should take, in addition to things you should do and things you shouldn't do. The following is a checklist of safety procedures to follow:

Gas leak:

Do not smoke, use candles, torches, gas or oil lanterns inside until you're certain there is no gas leakage. If you hear a blowing or hissing sound or smell gas, it's critical you leave the residence immediately. If possible, shut off the main gas line outside or call the gas company from a different location.

Electrical system:

Be cautious of loose, frayed or broken wires. Do not approach any electrical system or appliance if you’re wet, the interior is flooded or you're just unsure if it's safe. Turn off power at the main circuit breaker or fuse box if possible. Otherwise, leave the residence if the situation is not safe and consult a professional electrician about your wiring.

Interior foundation:

Check for foundation, roof and chimney cracks or other damage. Leave immediately if the structure looks like it will collapse.

Food storage:

Avoid eating food and using supplies that are not sealed properly, have come in direct contact with flood water or that you suspect have become contaminated.

Cleaning up Homes after Flooding

5/29/2018 (Permalink)

What Needs to Be Cleaned After a Flood

Sewage and water systems:

Shut off the main water valve if you notice damaged pipes. Avoid drinking from the tap if there are any uncertainties about contaminated water, even if local authorities state the water is safe to drink. Wells should be pumped and tested by professionals. Avoid flushing toilets until you can confirm sewage lines are working properly.

Chemical spills:

Disinfect salvageable items with soap, water and bleach that may have come into contact with flood water, sewage or other toxic chemicals.

Discard damaged or contaminated items that cannot be disinfected, such as:

  • Furniture
  • Carpets
  • Rugs
  • Bed coverings
  • Curtains and drapes
  • Clothing
  • Drywall

Open cabinets:

Be cautious of loose and falling objects.

Basement flooding:

Pump water out of the basement gradually (just about a quarter of water per day). If water is pumped out too quickly while the ground is still excessively waterlogged, the floor may buckle and the walls collapse.

SERVPRO of East Chattanooga is locally owned and operated and serves Chattanooga, Harrison, Collegedale, East Brainerd, East Ridge, and the surrounding communities.

SERVPRO of East Chattanooga’s fully certified water removal staff can perform a complete damage assessment to your home of office, and then recommend and follow the industries standards to get your water removal restoration repaired properly available 24 hours a day

SERVPRO of East Chattanooga is a 24/7 emergency water removal & flood clean up repair service company, Our technicians are highly trained and experienced with every water damage situation.

Great Ideas for Getting Rid of Mold Odor

5/16/2018 (Permalink)

Give SERVPRO a call if you notice mold in your home.

Mold odor is one of the worst smells imaginable. It’s at once musty and wet, sour and dry, and it can prompt the urge to sneeze or be ill. The dank, terrible smell is clinging and pervasive, and once it’s soaked into something it seems impossible to get rid of. It’s even worse when that odor gets into your hair, skin, and clothing, following you everywhere. This musty odor is caused by mycotoxin, but no matter the cause it’s important to evict mold from your Chattanooga, TN home.

Just Covering the Smell Isn’t Enough

It can be tempting to try to cover the smell with air fresheners, candles, and scented cleansers. All this does is mask the smell; it doesn’t get rid of the source. As long as you still have mold, you’re just creating a worse odor when the mycotoxin stench mixes cloyingly with the scented candles and air fresheners.

Instead, to eliminate the smell, you can use these solutions:

• Baking soda, one of the best household remedies for stenches
• Vinegar, another natural home remedy that kills mold and gets rid of smells
• Borax, a chemical cleanser and antifungal that destroys mold spores
• HEPA air filters, which not only eliminate the odors but help to remove some of the mold spores from the air

Mold Elimination Is Your Best Option

Believe it or not, there are likely millions of mold spores floating around you right now. If any one of them takes root, you could have a spreading mold problem. Your best bet to get rid of the mycotoxin stench is to get rid of the source. Professional mold remediation can kill mold odors at the source and remove much of the mold saturating your home in both spore and fungal form. Otherwise, while you may eliminate the odors, you haven’t gotten rid of the source — and as soon as the mold comes back, so will the smell. Visit http://www.SERVPROeastchattanooga.com/ for more information on mold. 

What Type of Smoke Alarm Is Best for My Home?

5/11/2018 (Permalink)

There are few more frightening experiences than a house fire. While this is the last event Chattanooga, TN residents likely want to think about, it is nevertheless a vital consideration. Protecting your home and the lives of everyone in the household is top priority, so look to the following different types of equipment to choose the best smoke alarm for your home.

While some fire alarms pick up heat, the effectiveness of these models can pale in comparison to a smoke detector. There are three basic types of such detectors to choose between:

1. Ionization Alarms

An ionized detector is generally cheaper than other types of alarms. These alarms use miniscule amounts of radioactive material to ionize the air in a small chamber in the device, allowing the air to carry an electric charge. When smoke passes through this chamber, it causes a disruption in this electrical current, which then sets off the alarm.

2. Photoelectric Alarms

According to most smoke alarm experts, photoelectric alarms have a smaller chance of making false alarms than their ionization counterparts. This type of fire safety device uses a light beam and a photoelectric sensor to detect smoke. While ionized alarms are usually better for spotting fast fires, photoelectric alarms typically best detect smoldering fires.

3. Smart Alarms

Most smart alarms use photoelectric sensors, and some even have a split-spectrum sensor for greater accuracy. Although identical to non-smart detectors in terms of basic function, a smart detector has more customized options and can send alerts directly to phones and tablets.

If you're like most homeowners in Chattanooga, TN you've probably wondered which device is best for your space. Whether you're well-versed in the world of smoke detectors or are just getting started, expanding your knowledge on product options is never a bad idea. Once you've chosen the proper spots in your home for a smoke alarm, you can install the right ones to protect your living space.
Visit http://www.SERVPROeastchattanooga.com/ for more information on fire damage. 

4 Ways To Prevent Mold in Your Vacant Rental Property

4/30/2018 (Permalink)

During summer months, mold prevention becomes more difficult because hot, humid weather creates the perfect conditions for mold.

In an ideal world, your rental property always has tenants. In the real world, however, this isn’t always the case. Sometimes a property will remain vacant for weeks or even months, and an empty property is at risk for developing mold growth. In general, this fungus is relatively harmless unless it grows indoors, where it creates an unpleasant environment. Follow these mold prevention tips now so that you don’t end up paying more for a mitigation specialist in Chattanooga, TN, to perform a cleanup later.

1. Turn off the water and drain the lines.

If you expect a property to be vacant for any length of time, turn off your water using the main shut-off valve and open all the taps to allow water to drain out of the plumbing lines. Especially in the winter months when pipes can freeze and burst, turning off the water eliminates the possibility of plumbing leaks that can cause water damage. Preventing moisture from collecting anywhere is the number one key to mold prevention.

2. Do repairs first.

Before you close the property, have your contractor check for roof and outer wall leaks, clean the gutters and make sure your sump pump is in good condition. Minor repairs can turn into expensive problems later if rainwater is leaking into your building, creating the moist conditions that mold loves.

3. Leave the heat on low...

You may want to save money by shutting off utilities while the building is vacant. However, the money you may save pales in comparison to the cost of paying a mold mitigation specialist in Chattanooga, TN, to restore your property. During cool weather, keeping the heat on low keeps the house from becoming too damp and encouraging mold spores to settle and grow.

4. ... or leave the A/C running.

During summer months, mold prevention becomes more difficult because hot, humid weather creates the perfect conditions for mold. However, keeping the air conditioner running pulls moisture from the air, keeping your property’s environment cool and dry. When new tenants arrive, there won’t be any musty odors or mold problems to contend with. For more information, visit http://www.SERVPROeastchattanooga.com/

How To Care for Your Building’s Contents After a Flood

4/29/2018 (Permalink)

If you’re dealing with a flooded company, the best thing you can do for you and your employees’ safety is hire a Chattanooga, TN, remediation team.

If your building was recently flooded, it is understandable that you may want to act fast to start cleaning your contents. After all, the longer you wait to clean your items, the more money you lose. However, content cleaning a flooded company should not be taken lightly. Whether you’re dealing with a flood caused by a broken pipe or one caused by sewage backup, there are certain precautions you need to take:

• Review basic hygiene procedures.
• Invest in personal protective gear.
• Train your employees on disease prevention.
• Know when to call in the professionals.

Basic Hygiene Procedures

If you and your employees attempt to clean up the mess on your own, it’s crucial that you take precautions to protect your health. Some things you can do to clean up your flooded company include the following:

• Wash your hands thoroughly with soap and warm water immediately after coming into contact with human waste or sewage.
• Do not touch your face, eyes, mouth or open sores while handling contaminated water.
• Remove soiled work clothes as soon as you’re done cleaning and before you do anything else or go anywhere else.
• Do not chew gum or smoke tobacco while handling sewage or human waste.
• Invest in dry cleaning to thoroughly clean contaminated clothes.

Protective Personal Gear You Need

Knowing how and when to clean your hands and clothing is not enough. You also need to know how to handle contaminated water or, more importantly, what gear you need to safely do so. Equipment you will need includes these items:

• Rubber boots and gloves
• Liquid repellent coveralls
• Goggles
• Protective face mask

Conduct the Proper Training

Though you should always rely on a professional Chattanooga, TN, water remediation team for content cleanup, it doesn’t hurt to train your workers in safe techniques and basic hygiene practices. A portion of training should focus heavily on when to seek medical attention and recognizing signs of waste-borne illnesses.

If you’re dealing with a flooded company, the best thing you can do for you and your employees’ safety is hire a Chattanooga, TN, remediation team. The professionals are properly trained and have adequate protection. For more information, visit http://www.SERVPROeastchattanooga.com/

What Kind of Content Can Be Saved After a Flood?

4/24/2018 (Permalink)

Despite what may initially seem like a lost cause, there’s always a possibility of saving your home’s belongings in Chattanooga, TN.

There are many questions that go through your mind after a destructive flood takes hold of your Chattanooga, TN, home. However, one of the most consistent inquiries often relates to the state of your personal belongings and whether or not content cleaning can effectively save them from being removed for good. Here’s a common list of household items that often need to be removed from the home immediately, as well as others that can potentially be saved if black water hasn’t completely consumed the home.

Porous Materials

More often than not, porous materials and furnishings in your home are going to be the most affected by excess water in your living space, simply due to their absorbent nature. Belongings that are most difficult to save include the following:

? Upholstered furniture
? Carpets
? Drapes or curtains
? Saturated woodwork
? Artwork or paperwork

While there’s no definitive answer that applies to every situation, the majority of these materials can become the most densely saturated and therefore the hardest to clean and restore. However, the result depends on the extent of the water damage overall and how long it takes for you to contact professional restoration services after an event.

Nonporous Materials

Nonporous belongings, such as anything made of plastic, metal, etc., are often the best for content cleaning purposes. Such materials don’t absorb water, making them easy to simply clean off and restore in no time. Electronics or appliances can become unusable if they’re submerged for a significant amount of time, but the result depends on the severity of the water damage.

The biggest factor in determining the survival of any home furnishings is whether or not dangerous black water has come into play. This mixing of sewage and flood water can be far more difficult to clean and can lead to fewer items being salvageable, regardless of their material.

Despite what may initially seem like a lost cause, there’s always a possibility of saving your home’s belongings in Chattanooga, TN. Therefore, content cleaning should always be handled by professional restoration specialists who can do their best to save as much as possible. For more information, visit http://www.SERVPROeastchattanooga.com

Why Professionals Should Clean Smoke Damage From A Fire

3/30/2018 (Permalink)

Find a contractor local to you who has licenses and trained in restoring fire damage. Don't hire someone who just claims that they know fire cleanup

Fires are a lot more common than you might think. Something as simple as a candle that was left burning unattended could spark a fire. Because of this, fire damage can be a daunting task to have to deal with and clean on your own. In general, trying to clean fire damage on your own without proper knowledge or experience could be quite dangerous. There are many reasons why professionals should be the ones who clean the smoke and fire damage that has been caused by the flames. 

One of the most obvious reasons for having experts clean the problem for you is because they are trained and often certified to do this. Not all fire restoration companies have certifications to do the job, so you need to diligently find a contractor local to you who has licenses and training when it comes to restoring fire damage. Hiring someone who just claims that they clean up after home disasters might not yield the results that you so desperately need to keep your home healthy, clean and safe for the rest of your loved ones. 

Another reason you're going to want to hire the experts to clean up the problem for you is because trying to do it on your own can be downright dangerous. During a fire, a lot of wood is destroyed because of the heat of the flames. This could mean that once-stable floors are now soft, and you could easily fall through a floor that has experienced fire damage. If you have a large home, trying to clean it on your own can also be downright exhausting and a task that is just too much for you to accomplish without the expertise of a professional company that has done this work before dozens of times. 

You also don't want to be working in a home and cleaning it because of the strong and pungent odors that are present. When a fire happens, soot, ash and a lot of tar is released into the air. This is what often causes walls and furniture to become almost black in color. The levels of carbon monoxide in the air might also be incredibly high, making it dangerous or even fatal to be working and cleaning in the home without the right protective equipment. While hiring a company is not something that can be done for free, the amount you spend to hire them for the project is well worth it when it comes to the problems you can avoid. 

In terms of hiring a professional damage remediation company, you need to make sure that you contact them quickly and almost as soon as the fire has been put out. The sooner that the issue can be dealt with and cleaned, the sooner you can stop further fire damage from happening inside of the house. The experts will evaluate the damage and give you a quote on how much the cleanup is going to cost if you make the decision to hire them for their services.      Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO Chattanooga Professionals have specialized Chattanooga fire damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet.   SERVPRO of Chattanooga Professionals provide fire and water damage restoration services. SERVPRO of Chattanooga proudly serves Chattanooga, Harrison, Collegedale, East Brainerd, East Ridge, and surrounding areas. We are the Fire, Water, Mold, and Cleaning Experts - available 24 hours a day 7 days a week for your emergency. 

Preparing For Severe Weather in East Chattanooga

3/30/2018 (Permalink)

A fast response is crucial to flooding and storm damage, because it reduces secondary damage and restoration costs.

Preparing For Severe Weather

Are you ready if East Chattanooga severe weather strikes your area tomorrow? Where you live will determine the type of storms you’re most likely to face. Follow these safety measures and general tips to help you prepare.

Preparing for a Tornado

While tornadoes can occur in any of the states, there's a reason the region from Texas to South Dakota is called Tornado Alley. East Chattanooga tornado season occurs during spring and summer.

Do the Following:

  • Follow the NOAA Weather Radio, commercial radio or TV newscasts. Obey the instructions given by local emergency officials.
  • Keep watch outside for signs of a tornado, like a dark sky, large hail, low-lying or fast-moving clouds, or roaring sounds.
  • Learn to recognize emergency alerts. The phrase "tornado watch" means a tornado is possible, while "tornado warning" means a funnel cloud has been spotted.
  • If a tornado warning is issued, immediately take shelter in the basement or storm cellar. If your home doesn’t have an underground room, hunker in an interior bathroom.

Preparing for a Thunderstorm

East Chattanooga thunderstorms are dangerous because they always produce lightning and can produce hail, strong winds, flash floods, tornadoes and wildfires. Thunderstorms can occur anywhere in the US and are most common during the summer.

Do the Following:

  • Prepare your home by shuttering windows and doors, and unplugging sensitive electronics.
  • Prepare your property by removing damaged tree branches that could fall during a storm, and bringing outdoor objects inside.
  • Watch the sky and tune in to your NOAA Weather Radio for information.
  • Learn to recognize emergency alerts. A "severe thunderstorm watch" means stormy conditions are likely to occur. A "severe thunderstorm warning" means they exist somewhere in the area.
  • If a severe thunderstorm warning is issued, danger is imminent. Seek shelter immediately. Stay in a hard-topped vehicle if there are no buildings.

Chattanooga Storm Damage Tips

3/30/2018 (Permalink)

General Tips To Prepare for Storm Damage

  • Assemble an emergency kit that consists of food, water and basic disaster supplies designed to last at least 72 hours. Put the kit together well before severe weather strikes. Keep it in an easily accessible place, so you can grab it and go if you have to evacuate.
  • Develop a family communication plan, since your family members will probably be at different places like work or school when a storm strikes. Therefore, you need to establish a way of getting in touch with each other before the storm strikes. Decide ahead of time how and where you will meet each other. Make sure everybody in the family knows everybody else's cell phone number.
  • If you live in a storm-prone area, your community may have already established evacuation routes to leave the area safely and quickly. Learn about your community's evacuation plans and routes and make sure everybody in your family knows.

Why Choose SERVPRO of East Chattanooga?

We're Faster to Any Size Disaster

A fast response is crucial to flooding and storm damage, because it reduces secondary damage and restoration costs. Storms don’t wait for regular business hours and neither do we. Our technicians will respond immediately, day or night, to help Chattanooga business owners and residents.

Learn More

 We're Highly Trained Storm Damage Specialists

As a leader in storm and water damage restoration, SERVPRO of East Chattanooga has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

•Water Damage Restoration Technician

•Applied Structural Drying Technicians

Learn More

We Have the Resources to Handle Storms and Disasters

We can access the resources and personnel of 1,650 Franchises to handle major storms and disasters. We also have access to special Disaster Recovery Teams strategically located throughout the country to respond to catastrophic storms and events.

The Importance of Mitigation After a Water Heater Flood

3/24/2018 (Permalink)

Floods can happen in your Chattanooga, TN home for a variety of reasons, but one you might not expect is a leaking water heater. Whether this appliance develops a steady leak or bursts all at once, it can cause considerable flooding. Taking quick action afterward by calling in a professional flood cleanup service may prevent further damage to your home and the costly repair bills that can come with it.

Immediate Safety Measures Implemented

Flood techs can inspect a failed water heater safely and prevent dangers that might cause serious harm to you and your family. The hazards may include the following:

" Scalding from hot water
" Electrocution
" Fire from shorted electrical circuits

Reducing the risk of these immediate dangers can protect everyone working to stop the flooding and give you peace of mind that your family is safe, despite the mishap.

Containment of Water

If a broken water heater bursts and causes a sudden flood, containing the water can be an important step in protecting the rest of your home. Quick mitigation may prevent water from entering rooms with carpeting or reaching electrical outlets in other rooms. This action may also provide additional protection to curious young children and pets. Flood techs may work to turn off the water first before they attempt to stop the water from spreading.

Removal of Standing Water

Even a few inches of water from a leaking water heater can cause damage to a room's walls and floor. If you store your water heater in your basement, shallow water can spread and ruin nearby stored items, such as precious handmade Christmas ornaments or boxed photos. Removing standing water quickly can prevent leaking water from causing long-term damage to your home and treasured items.

A leaking water heater in your Chattanooga, TN home can happen without warning. Acting right away by calling in flood mitigation professionals might help you prevent severe water damage and reduce the risk of danger to your family. Visit http://www.SERVPROeastchattanooga.com for more information on water damage. 

3 Actions You Can Take To Control Mold in Your Home

3/24/2018 (Permalink)

This Chattanooga home had mold behind their baseboards thinking that their home was dry.

Flooding, leaking pipes and other water damage in your Chattanooga, TN home can cause mold to grow where you may not notice. When mold is allowed to spread, it can cause significant damage to your home's wood, insulation and other building materials as well as cause a damp, unpleasant smell that may eventually permeate every room. However, there are several actions you can take to control this unwelcome intruder.

1. Have Your Plumbing Inspected

One common thing that causes mold to grow is leaky plumbing. When pipes leak in crawl spaces, under kitchen cabinets or in your basement, this can create prime conditions for mold growth. Having your pipes inspected, repaired or replaced can prevent moisture issues that invite mold to develop. Consider replacing old toilets with failing wax seals, as those failing seals can cause constant moisture at the base of the unit and encourage mold to grow.

2. Control Drainage Around Your Home

If your home suffers from poor drainage, it may be creating ideal conditions for mold to spread. Clogged gutters, leaky downspouts and rapid soil erosion may all cause water damage, especially if your basement is prone to flooding. Upgrading your drainage system and creating an erosion barrier around the perimeter of your home can prevent water from entering and contributing to the spread of mold.

3. Call for Mold Remediation

Contacting a water cleanup and mold remediation company can help you with mold prevention by having mold experts check your home for its presence. Mold often grows where you might not see it right away, so calling in professional mold technicians can ensure that it is eradicated no matter where it hides. Mold remediation can be especially important if your home recently suffered water damage, as mold can grow in affected areas as soon as 24 hours after the incident took place.

Mold can spread quickly inside your Chattanooga, TN home, especially after flooding that causes water damage. Knowing how to keep it under control and preventing the damage it causes can help you protect your home and avoid costly repairs. Visit http://www.SERVPROeastchattanooga.com for more information on mold. 

Building a Defense Against Wind Damage

3/19/2018 (Permalink)

Here is a basement area where the flood water can be clearly seen.

You already know to protect your place of business against lightning and rain during thunderstorms in Chattanooga, TN but like many business owners, you’ve likely overlooked the threat that wind poses during severe weather conditions. The truth is, wind can do as much damage to your commercial building as other thunderstorm threats in a shorter amount of time. It can:

• Strip away shingles to cause a substantial roof leak
• Damage your roof with branches or downed trees
• Shatter windows

Fortunately, protecting yourself from this invisible threat is simple when you know the right steps to take.

Outdoor Cleanup

Your first step toward protecting your establishment from wind damage is to clean up the outside. That means replacing gravel and rock landscaping with something softer (like mulch or straw) or unmovable (like asphalt or concrete). Keep branches on trees around your building trimmed, and consider taking down any trees that are too close to the building or which already show signs of damage. Your local utility company may help out by pruning trees near power lines if you place a few calls. Furthermore, consider removing any loose outdoor furniture from courtyards, lounge areas and patios indoors when you hear a thunderstorm being forecast for your area to prevent the creation of flying debris.

Proper Inspections

Removing trees and branches sometimes isn’t enough to completely protect a roof, especially if it’s old or already has damage like missing shingles. Ensure your business is up to the next storm by investing in annual inspections by professional roofers who can identify and properly fix damaged roofs before they become a real issue, leading to a roof leak or much worse. Perform the same courtesy for your building’s windows and doors as well to prevent shattering and blow-ins during high-wind storms.

Taking these steps may not eliminate wind damage altogether; you might encounter a roof leak here and there or a crack in your window. But the right precautions help to make your business a safer place for you and your employees when strong winds blow in. Visit http://www.SERVPROeastchattanooga.com for more information on commercial storm damage. 

What All Business Owners Should Know About Mold

2/21/2018 (Permalink)

If you have recently had flooding in your business, you may worry about the mold growth that follows. Even after the water damage has subsided, the worry continues. With a basic understanding of mold and how it spreads through high humidity, you can feel confident in choosing a mold remediation specialist in Chattanooga, TN.

There are a few frequently asked questions about mold:

• What causes it?
• How dangerous is it?
• Can I handle it myself?
• How can I stop it?

If you, like other business owners, have these questions, you can find answers here.

What Causes Mold?

It’s a misconception to think that mold just shows up right after a flood. The truth is that mold is around us almost everywhere we go. However, these spores are usually too small to see and don’t cause trouble.

However, when the humidity level rises above 45 percent in an area, mold can grow and spread. That’s when you get the mold growth with which you may be more familiar. High humidity and water damage are two of the primary ways mold infiltrates a business.

How Dangerous Is It?

There is plenty of debate about the health effects of mold. In addition to any of those, mold can create a foul smell that drives customers away. If left alone long enough, it can even cause structural damage. That’s why it’s better to take care of the problem as soon as you detect mold.

Can You Handle It Yourself?

This problem is better left to the professionals. Much like you would not trust someone less experienced in running your business, you should trust a professional restoration crew in Chattanooga, TN to get rid of your mold problem.

How Can You Stop It?

The moment water builds up in your business, it’s time to spring into action. First, call a professional mold growth remediation specialist. Then, make sure to follow any instructions the professional gives while you wait. If the water is safe, you may start cleaning it up. However, you may need to leave black water alone.
Visit http://www.SERVPROeastchattanooga.com for more information on mold.

How to Use a Fire Extinguisher in a Commercial Setting

2/14/2018 (Permalink)

It is important that all members of your staff know how to properly use a fire extinguisher. A fire is the most common emergency a business must plan for according to OSHA. A small kitchen fire may be able to be contained with an extinguisher. They can also be used to help protect evacuation routes.

OSHA requires that employees be trained how to use these tools and how to determine when evacuation is the best choice by assessing the situation.

Use

PASS is a simple training method that can help you and your employees remember the correct way to operate a fire extinguisher.

• Pull
• Aim
• Squeeze
• Sweep

You start by removing the pin. You next want to aim the spray nozzle at the base of the fire and squeeze the trigger on the handle. Use a sweeping motion while aiming the end of the nozzle at the base of the fire.

Considerations

A small extinguisher is a great tool to reduce fire damage and potentially save lives by preventing fires from getting out of control, but their use is limited. Fire extinguishers are only effective on small fires. It is important for employees to know when to evacuate.

If a fire is too large, it is time to evacuate. If flammable solvents are involved, the fire can’t be reached from a standing position or is partially hidden by the ceiling or a wall, everyone should leave the building immediately, and leave the firefighting to the professionals in Chattanooga, TN.

If the room or office fills with smoke, don’t risk it. You may need some form of respiratory protection. Get out of the building. You need to be able to get within ten to fifteen feet of a fire for a fire extinguisher to be effective. If the radiated heat prevents you from getting close enough, the safest thing for you to do is follow the office evacuation plan.

Office fires may be more common than you think. It is important that you and your employees know how to safely act in various situations that involve fires.
Visit http://www.SERVPROeastchattanooga.com for more information on commercial fire damage.

Responsibly Using a Fire Extinguisher

2/7/2018 (Permalink)

By now, fire extinguishers have become staples in most disaster-ready homes and provide billions worldwide with a quick, straightforward way to respond to sudden blazes. Generally, if you’ve used one fire extinguisher, you’ll use them all, as they typically follow the same usage procedure known as PASS:


* Pull the pin to break the tamper seal
* Aim the nozzle at the bottom of the fire
* Squeeze the handle and release extinguisher chemicals
* Sweep the nozzle back and forth at the base of the fire until it’s extinguished


Knowing these steps can save you a ton of hassle with instances like the average kitchen fire in Chattanooga, TN but to really mitigate as much fire damage as possible, there are a few other things you need to take into account.


Choosing Your Extinguisher


The first thing you should always be aware of is that not every fire extinguisher is good for every job. For example, when dealing with a grease fire, you’ll need a class B extinguisher to really get the job done safely. It’s a good idea to research different extinguisher uses before deciding where to allocate these appliances around your home.


Emergency Services


Just because you have an extinguisher on your side doesn’t mean you won’t need emergency services. Ideally, you should have someone calling 911 as you attempt to extinguish the flames. This ensures you’re able to get the assistance you need in the event that your attempts are unsuccessful.


Furthermore, know when to leave the house. If the blaze becomes too large or your extinguisher runs out of juice, it’s time to get outdoors. You can pass over the firefighting responsibilities to emergency responders and work with a fire cleanup crew afterward to get your home back to normal again.


Keeping proper fire extinguisher handling tips in mind may be able to save your home and your family in the coming years. Be sure to discuss the above tips with every member of your family. Visit http://www.SERVPROeastchattanooga.com for more information on fire damage.

What To Do If Your Commercial Water Supply Line Bursts

1/19/2018 (Permalink)

The water supply line to your commercial property is vital for ensuring you have a clean business that your customers will want to visit. Unfortunately, sometimes accidents happen. If your water supply line bursts, you could find yourself with a large mess to take care of. Use these tips to help you get through the pipe burst cleanup process.

Shut Off the Water Supply

The first thing you need to do when you notice a burst pipe is to shut off the water supply. This may be found in several areas:

• Near the sink

• Behind the toilet

• In a basement or utility space

• At the main valve near your water meter

Clamp the Pipe Shut

Next, you’ll need to close off the burst in the pipe. Do this by applying a repair clamp to the area. While each package will have its own instructions, the process typically includes adding a rubber sleeve to the leak and then bolting a clamp over the sleeve. If you do not have a repair kit, you can use rubber from an inner tube or similar item with an adjustable hose clamp. This is only a temporary fix, so be sure to call a professional plumber as soon as you clamp the pipe to stop supply line leaking.

Visit SERVPRO of East Chattanooga for more information on commercial water cleanup.

Cleanup Process for Commercial Pipe Break

1/19/2018 (Permalink)

Beginning the Cleanup Process after a Pipe Break

Begin the pipe burst cleanup. If any electrical outlets or equipment were disturbed, shut off electricity to the area. Use a wet vacuum or sump pump to remove any standing water and then clean, sanitize and dry any affected areas and items.

Keep in mind that an area that doesn’t dry quickly enough can develop black mold and lead to further damages to your property. To ensure the area is properly cleaned, sanitized and dried, you should work with a water cleanup company in Chattanooga, TN, that is experienced with commercial pipe burst cleanup.

Our Technicians are certified in commercial and residential water damage cleanup. Visit SERVPRO of East Chattanooga for more information on commercial water cleanup.

Water Damage Stinks! Here’s What To Do About the Smell

1/19/2018 (Permalink)

Get Rid of Mildew Smells in the Carpet

One of the biggest culprits for lingering odors post-flood is carpets. If you decided not to replace your carpets after sewage loss, it may be the cause of that bad smell and quite possibly for any adverse health symptoms you or your loved ones have experienced. Some things you can do to get rid of any residual debris and flood water include:

• Completely dry the affected areas and then leave your windows open to allow the room to air out.

• Place dehumidifiers throughout the affected area. 

• Treat your carpet with a cleaning solution designed to kill mold growth and bacteria. 

• Pour baking soda over the areas your sprayed and leave it on the treated areas for some time, preferably overnight. Vacuum it up in the morning. 

If after thoroughly cleaning your carpets your home still smells like black water, clean the air.

Cleaning the Air after a Flood

1/19/2018 (Permalink)

The aftermath of a flood is no picnic, and even after all damaged materials have been removed and the ground floor has been thoroughly dried and cleaned, the smell of mold and sewage can linger for weeks or even months. If your home was recently in a flood, and you’re tired of your home reeking like mold growth and black water, your local City, State, flood restoration team has a few odor removal tips that may be of use to you. 

Steps for Cleaning the Air 

Cleaning the air is fairly simple and involves a few common household items.

• Cat Litter: Cat litter is designed to soak up odors, so place a little bit in each room. Change it out periodically to make sure that it absorbs as much of the residual odor as possible. 

• Vinegar: Place bowls of vinegar throughout your home, and in just a few days, your home will be smelling as fresh as it was pre-flood. 

• Baking Soda: In addition to using baking soda on your carpets, you can also use it to zap odors from the air. 

Mold growth can really stink up your home. To get rid of that bad smell, try utilizing the tips above from your Chattanooga, TN, water damage team.

Visit our site for more storm damage tips and information.

How To Clean Up a Broken Water Heater

1/19/2018 (Permalink)

Having a broken water heater in Chattanooga, TN can be dangerous on many levels. While the most obvious threat from a leaking water heater is water damage, the liquid could come into contact with power outlets if not detected quickly, adding fire and electrical hazards to the list of possible dangers. Because they are typically hidden in low-traffic areas of the home, a failed water heater may not be detected for several days, which causes problems to multiply. When dealing with water heater overflow, follow these clean-up procedures to make the process go smoothly.

1. Shut off the water source. If you do not turn off your water while you clean up, not only will it be useless trying to mop up the liquid, it also increases the risk that the water comes in contact with an electrical source. For safety reasons, this should always be the first step.

2. Clean up the water. For small areas, you can probably mop up water with old towels. If your leaking water heater went undetected for a while, you may have a more substantial mess that may require a sump pump or a trash pump.

3. Assess secondary damage. Because mold and bacteria grow best in warm, damp places, a broken water heater can lead to more secondary damage than many other reasons for flooding. The warm water creates an environment that favors mold growth, so it is important to carefully expect any flooring or sheetrock the water came in contact with.

4. Treat mold and disinfect the area. Use an antifungal treatment to remove any existing mold, and then use a disinfectant to thoroughly cleanse the area. Scrubbing the affected spot with bleach and clean water may discourage mold to grow.

Cleaning up from a leaking water heater in your Chattanooga, TN home goes beyond simply mopping up the water. Remember to thoroughly clean and disinfect any area affected by your broken water heater.

Three Ways to Prepare for a Storm

12/1/2017 (Permalink)

Roof damaged when tree fell during a storm.

General Tips To Prepare for and Emergency

  1. Assemble an emergency kit that consists of food, water and basic disaster supplies designed to last at least 72 hours. Put the kit together well before severe weather strikes. Keep it in an easily accessible place, so you can grab it and go if you have to evacuate.
  2. Develop a family communication plan, since your family members will probably be at different places like work or school when a storm strikes. Therefore, you need to establish a way of getting in touch with each other before the storm strikes. Decide ahead of time how and where you will meet each other. Make sure everybody in the family knows everybody else's cell phone number.
  3. If you live in a storm-prone area, your community may have already established evacuation routes to leave the area safely and quickly. Learn about your community's evacuation plans and routes and make sure everybody in your family knows.

Creating and Maintaining a Safe Environment During a Fire

9/16/2017 (Permalink)

Creating and Maintaining a Safe Environment During a Fire

Reducing the risk of commercial fire damage can often make more of a difference than even the most prompt and thorough fire restoration efforts. Devices that ensure faster detection of a potential fire as well as the fire suppression and fire sprinkler systems which may help to ensure that a kitchen or electrical fire is less likely to spread or grow are critical resources. Preventing fire damage from occurring can spare commercial property and business owners from having to deal with the extensive cleanup and fire restoration costs that may be needed in order to recover from an on-site blaze.

Ensuring Effective Response and Fire Suppression

While on-site extinguishers or an automated fire sprinkler system can help to minimize the risk and potential damages associated with a small kitchen, break room or utility room fire, there are times where the services of professional firefighters and first responders may be required. Ensuring that a fire truck is able to access all areas of a commercial property without issue is not a matter that should be left to chance. Obstacles which may impede the placement of a fire hose and issues which could keep firefighters from evacuating an area or reaching the site of a fire. Minimizing the extend of smoke damage, soot damage or the water damages caused by a fire hose or a fire sprinkler system may be all but impossible in situations where firefighters are unable to respond effectively.

Beginning the Cleanup Process

Business and property owners would be wise to ensure they how to go about responding to commercial fire damage. Larger fires and issues that may require an on-site fire truck in order to address may result in numerous safety issues and waiting for firefighters or a fire inspector to issue the all clear prior to beginning any fire restoration or cleanup efforts is critical. Fire damage can easily compromise load-bearing structures and entering an area that has suffered extensive soot damage or smoke damage may entail considerable risk.

Finding the Best Fire Restoration Services and Solutions

Cleaning up after an electrical fire or a utility room fire can be a far easier undertaking for those who seek help from the right professionals. Any blaze that requires a fire truck to extinguish may result in extensive commercial fire damage. While ensuring that those on-site have access to extinguishers, a fire hose and other fire suppression equipment can help minimize the risk of fire spreading to additional areas, cleanup and restoration of any affected areas may still require a wide range of resources and service options. Commercial business and property owners would do well to seek out the best selection of fire restoration and cleanup services available.

Visit http://www.SERVPROeastchattanooga.com for more information on fire damage. 

Levels of Water Damage

8/31/2017 (Permalink)


Levels of Water Damage

Oh no! You had a pipe break or a supply line break or you have flood damage in your home from something else. It's easy to look around at everything that needs mitigation and restoration and panic. However, a better idea is to contact a water damage restoration company. The first thing they will do is determine just how much damage the water in your home or business has done, so they can get you fixed and back to normal life as soon as possible.

Water Damage Classes

Most water damage restoration companies classify your flood damage according to four categories. These help them determine the kind of mitigation you will need, and how much restoration will be necessary.

Class 1 water damage in your flooded home or business means that only part of one room was affected and that relatively little water has been absorbed. This is the easiest to fix when it comes to water cleanup and drying.

Class 2 damage means that the water in your home or business affected an entire room, and has probably gotten into the walls and carpet. The restoration company will have to use more drastic methods when it comes to drying and mitigation.

Class 3 water damage means that the water in your business or home has absorbed up the walls, and even potentially into the ceiling. It can also mean that the pipe break or water supply line break that caused the flooding may have gotten water inside the walls, where water cleanup is more difficult.

Class 4 damage refers to anything that requires a unique or different kind of drying. This usually pertains to materials that may have gotten wet, like concrete or hardwood.

What Kind of Water is in Your Flooded Home or Business?

After your restoration company assesses the amount of damage, they will also assess the type and cleanliness of the water in your business or your home. This tells them how concerned they need to be about bacteria and other microbes growing in the water.

Category 1 water in your home means that your flood damage was caused mostly by clean water. Water from a pipe break or supply line break is generally of this sort. There is little danger of microbes in your flooded home or business, as long as it gets cleaned up quickly.

Category 2 water requires more mitigation. This is water that may be slightly dirty, like a toilet that overflows with urine in it. The water also may contain chemicals, like laundry detergent after your washer leaks. This category can require a different kind of water cleanup or drying procedure.

Category 3 water is dirty. If your sewage pipe breaks or the water in your home or business came from a river overflow, this is the category it will fall into. This can be dangerous and requires immediate water cleanup for your flooded home or business.

After the Assessment

Once your restoration company knows how much damage the water in your business or home has done, and the type of water that did it, they can begin the restoration process. This involves removing as much of the water as possible, drying your home, cleaning up after the flood damage, and restoring everything to the way it was before.

While no one wants to deal with water in a business or home, hiring a professional water damage company will ensure that the damage is assessed and classified properly, and then that the right drying, cleaning, and restoration techniques are applied. If you need to recover from a flood, a pipe break, or a supply line break with the least amount of hassle, these are the people who can help.
Visit http://www.SERVPROeastchattanooga.com for more information on water damage.

Why Professionals Should Take Care of Smoke Damage after a Fire

8/31/2017 (Permalink)


Why Professionals Should Take Care of Smoke Damage after a Fire

Fire in home and fire in business or workplaces are equally devastating. They cause financial losses and emotional wreck. When there is a fire, the firefighters come to the rescue to try to minimize fire damage as much as they can. After they leave, it should not be assumed that danger has passed. The house or the structure is not safe yet from further destruction. This is why professionals should be contacted to help with the fire cleanup and other needs, including dealing with soot damage and smoke damage.

Without professionals who can address the aftermath of the fire damage after fire in home or fire in business, the property will not return to its normal state. These professionals are from fire damage restoration companies and they will provide services, such as board up, fire cleanup, smoke smell deodorization, and other home and commercial fire damage necessities.

Why Homeowners Should NOT Attempt Fire Damage Restoration

A restoration company exists to help homeowners and business owners get things back to normal as quickly as possible. It may be true that the principles behind residential and commercial fire damage repair are quite simple, but restoration does require some things.

These things include having the experience and the know-how in restoration after fire damage, soot damage, smoke damage, and smoke smell. Manpower is also required in order to perform properly and adequately. This is why homeowners should not try to restore their property on their own.

After Fire, There is Still Danger

Fire is undeniably the immediate danger in fire in home and fire in business. However, even when it is gone, it still leaves threats behind and these threats will continue to affect the property, belongings, and the people in the house or building. Ash and smoke are left behind in home and commercial fire damage. If left untreated, they can cause widespread etching, discoloration, and corrosion. Additionally, the smoke smell can be overpowering.

With the help of professionals, fire cleanup after fire in home or fire in business becomes easy. Soot damage as well as smoke damage can easily be dealt with. They can address these common fire damage problems before they turn to something major.

Working with a Restoration Company

The most important thing when working with a team of professionals from a restoration company is that they are contacted as immediately as possible. The good news is that there are a number of companies out there that promote their fire damage restoration abilities, but it is crucial to look for the following qualities in a restoration business:

The people from the restoration company should have proper training and certification.

They have the necessary tools and equipment for a fire cleanup and other services like home board up.

They are available and can be contacted 24 hours a day, seven days a week.

They are trustworthy with adequate experience in restoration, emergency board up, and other services.

They can provide a detailed plan as to how the fire cleanup will take place and they are not afraid to answer questions raised by the home- or business owners.

These professionals can help eliminate dangers of smoke smell and soot damage, while restoring items that have been affected by fire. However, they must be brought to the scene of the residential or commercial fire damage as soon as possible to stop ongoing problems that ash and smoke residues may cause. This is of paramount importance since there are several things ash can do to a property:

It can discolor almost all surfaces.

Anything that was close to the fire or those made of plastic can start their discoloration process within minutes.

Continuous exposure of finishes on appliances and fiberglass to ash and smoke can lead to them turning yellow.

Walls, upholstery, and clothing may discolor permanently.

Metals may tarnish and start corroding.

Additionally, vinyl and wood may need replacement and immediate board up may be necessary. This may seem costly, but the truth is if a professional is not hired to clean fire and smoke damage right away, fire damage restoration costs will definitely skyrocket within a few weeks. Therefore, it is wise to contact them straight away, if possible before the firefighters leave.
Visit http://www.SERVPROeastchattanooga.com for more information on fire damage.

Mold Damage Shouldn't Be Long Term Problem

8/31/2017 (Permalink)


Mold Damage Shouldn't Be Long Term Problem

Battling mold could take forever if the correct steps aren't utilized. Anyone who has dealt with mold removal might remember it can and will return if not addressed correctly the first time. Remediation of the mildew, fungus and black mold the first time around can save a home or business owner tons of time and money. It's nothing that should drag on forever. The solution is as simple as allowing a highly trained expert to diagnose the issue and remove the threat at the source.

Mold growth shouldn't have to be anything longer than a short term problem. In fact, mold removal in the right hands isn't a long term issue. Experts who know the gravity of the situation can carefully secure any mold damage and provide remediation for mold in home or commercial mold damage victims.

What happens when a mold damage professional looks at a dwelling? A restoration company can assess the situation. They can properly diagnose the type of mold that has surfaced.

Is it black mold? Could it possibly lead to dry rot? Does the smelly odor need deodorization or will it go away alone? These are questions the general public doesn't typically have answers to. These are questions a professional restoration company can usually answer within their first assessment of seeing the mold growth.

Sometimes mold growth isn't even visible. Mold growth behind wall is a completely different beast to tackle. It might just leave an obnoxious smelly odor for residents to deal with. A true professional needs to be consulted to find the mold growth behind wall.

Mold damage in home or commercial mold damage can be tricky if left alone and untreated. It can also be tricky if it's treated without care or knowledge. Mold growth can spread. The spores can move from one piece of wood to another. This condition could lead to dry rot. Dry rot occurs when the wood that supports the home or business starts to decay because of the extensive mold damage. This dry rot damage could lead to a potential rebuild of the dwelling in question.

A restoration company can dig to find the root of the issue. Unlike general consumers, a professional can figure out what started the problem. They can identify the type of mold so the source is contained. Was it a leaky pipe within the interior of the home? Is the air condition leaking? Is excessive humidity and moisture leading to black mold? Does the shower need to be revamped? Is there enough proper ventilation in certain areas of the home? These could all be present whether it's mold growth behind wall, visible fungus or mildew.

Mold in home or commercial mold damage may seem like a quick fix at the first sight. The fungus and mildew though should provide valuable hints to an expert on how to contain the spread of the spores and how to keep it from occurring over and over again.

The remediation provided for a specialist could be the difference between mold continuing to spread deeper into the wood structures. It could also also be the difference between eradicating the fungus, mildew and smelly odor once and for all.

Mitigation is the lessening of the damage seen with mold. That involves things like deodorization to remove the funky aroma. The smelly odor isn't something customers want to endure during a commercial mold damage scenario. It's also nothing a mold in home customer wants to take to bed with them, either. Deodorization is the icing on the cake to returning things back to normalcy. That's why mitigation by a professional is crucial in the early stages. It's not just the appearance of mold that can wreak havoc.

Why doesn't everyone utilize a restoration company for mitigation and remediation? Mold in home and commercial mold damage victims often wait or don't believe the mold damage is that bad. Mold removal might seem like an easy task or something consumers can look up with "how to" videos. Maybe mold growth behind wall isn't visible and they don't realize the mold growth even exists or is even spreading. The mitigation, when handled by a professional, can bring a building completely back to where it was before the mold occurred.

Black mold and many other types of mold can be removed at the source of the problem instead of just where it has populated. Deodorization can also help with the mold removal to alleviate the awful smell associated with the spores. A professional can at least assess the mold. This way the damage can be located and controlled. The source of the problem can be fixed. The long term spread of mold can be corralled. Ultimately, that's what most home and business owners hope to achieve.
Visit http://www.SERVPROeastchattanooga.com for more information on mold.

How to Address Residential and Commercial Flood Damage Effectively

7/27/2017 (Permalink)

How to Address Residential and Commercial Flood Damage Effectively

Water damage is one of the most potentially serious problems that a property owner can face. Even small amounts of water damage can lead to serious repercussions, such as out-of-control mold growth or structural compromise. When dealing with a potential flood damage situation, it is absolutely crucial that a professional restoration company be called in to begin the restoration of the flooded home and make sure that appropriate steps are taken in the mitigation of any water damage.

The flood damage restoration and mitigation process


Over the years, a well-established protocol for the restoration and mitigation of water damage has taken hold. This is a proven and effective means of mitigation of flood damage, such as that resulting from a pipe break, supply line break or other cause of a flooded home.

Generally speaking, the restoration process follows five steps, each of crucial importance. In the rest of this article, we'll take a look at the water cleanup process and what steps are involved in dealing with potential flood damage.

Any time a property owner notices water in home or water in a business, they should immediately call their local professional restoration company. Time is of the essence. If the restoration company can begin the water cleanup process within the first five hours of the appearance of water in the home or water in the business, the chances of a total restoral of the property to its prior condition are nearly 100 percent. On the other hand, waiting more than 24 hours will cause the chances of permanent damage to rise, with every passing hour.

The water cleanup team will arrive, probably within less than an hour. They will begin assessing the extent of water in the home or water in the business. Through the use of advanced detection devices, they will be able to see if there is water in the home or water in the business that has seeped into spots not visible to the naked eye. If there is an active pipe break or supply line break, the flow of water will be stanched, and the pipe break or supply line break will be closed, with a welder, if necessary.

The next step is the wholesale removal of water. Using high-powered pumps and specialized vacuum equipment, all standing water will be removed from the property. By the time the cleanup team is done, there will be no visible water left.

Next, the flooded home will begin undergoing the drying process. This involves the use of industrial-strength drying equipment, similar to that used in large car washes. The team will also deploy powerful dehumidifiers, which are capable of removing thousands of pounds of moisture from the atmosphere, each hour.

At this point, with the drying process complete, there will be no further risk to the property, assuming the root causes of the supply line break, pipe break or other source of flooding have been properly addressed.

After the property has been dried, any items that were removed from the premises will be thoroughly cleaned. Using a process similar to dry cleaning, special chemicals will be deployed that are capable of cleaning and restoring such items as photos, books and furniture. The cleanup team will also use special sanitization products, which are capable of eliminating any nascent mildew or mold growths as well as eliminating unpleasant smells that often result from the water logging of materials, even after they have been completely dried out.

Now the cleanup process will be complete. The property will be completely restored to its prior condition, and the entire process will usually have taken no more than 24 hours, from phone call to the team leaving for the last time.
Visit http://www.SERVPROeastchattanooga.com for more information on water damage.

Entrust Fire Damage Restoration Professionals

7/27/2017 (Permalink)


Entrust Fire Damage Restoration Professionals

A fire in home or fire in business leaves devastation and despair amidst the soot damage, smoke smell, board up doors and windows, and half-charred leftovers of the belongings you cherished most. After the firefighters have extinguished the flames and the whirlwind is over, it seems you're finally ready to assess the fire damage and begin fire cleanup. But, it isn't that easy. The smoke smell and smoke damage are dangerous. Smoke damage may also linger, resulting in a fire re-igniting at any time. Never return to property that has board up or until you've been given the green light to re-enter by fire personnel.

Once you've been given the okay to return to the property to assess the fire damage, do not panic. Fire damage leaves constant reminders of the devastation and loss you've incurred, but a restoration company minimizes the damage and brings a bit of hope into the situation Whether it is a fire in business or a fire in home, a professional restoration company makes the facility complete once again, removing any traces of a fire. They'll alleviate the smoke smell, soot damage, smoke damage, and water damage, too.

Although it is tempting to begin a fire cleanup on your own, avoiding such a decision is beneficial for many reasons. A fire is dangerous, and oftentimes deadly. The fire can re-ignite at any time with something as simple as strong gust of wind causing the trouble. The smoke smell can leave you in the back of an ambulance, and the psychological turmoil may simply be too much to handle during an already difficult time in your life. The quicker you call a restoration company; the sooner fire damage restoration can begin.

A fire damage restoration company works quickly to get your unit back in working condition after a fire in business or a fire in home. The restoration company offers a plethora of services that remove all traces of a fire so you can move on the best that you can. A commercial fire damage company is available for cleanup of a business. You choose the services you want and need for commercial fire damage or residential cleanup.

Leaving the fire cleanup process to the pros offers benefits including:

- Peace of mind and confidence that all dangers of fire damage are removed

- Safety and security -Professionals are equipped with the tools and equipment needed to complete fire damage restoration safely and easily

- Save time and get your place back quicker after a fire in home or fire in business

- Prevent further damage from occurring

- Remove soot damage and smoke damage, as well as the smoke smell

- Commercial fire damage experts provide cleanup for businesses of all sizes, including warehouses and offices

- Trained and certified fire damage restoration experts

When you hire a commercial fire damage or residential fire damage company for cleanup of our property, trained professionals come to the area to evaluate the damage. Fire cleanup technicians then begin removing board up, ash residue, and soot damage. They'll also look for any items that are salvageable and toss anything that is not. The professionals will remove the smoke smell from the property and deodorize areas that need it the most. A board up may occur again after this treatment to prevent any additional contamination.

When you've experienced the devastation of a fire, do not try to handle the cleanup process alone. Trained professionals are at your service with the tools and equipment necessary to thoroughly clean your facility so you can get back to the life that you love. Do not go it alone when the pros are only one call away.
Visit http://www.SERVPROeastchattanooga.com for more information on more information on fire damage.

Engage the Experts for a Professional Mold Removal Process

7/27/2017 (Permalink)


Engage the Experts for a Professional Mold Removal Process

Mold is part of the natural co-existence in the environment and can thrive indoors and outdoors. In fact, it's not a problem until it starts growing indoors as that results in mold damage. Mold growth can take place on any organic substance as long as it has moisture and oxygen. As such, homeowners are likely to find mold on wood, carpets, and food. Big mold infestations occur where the sources of moisture remain undiscovered. Additionally, the mildew is evident in darkened grout lines in the shower, decks, and drywall. Dry rot and smelly odor also indicate mold growth behind wall. With the increasing awareness about the health and other effects of indoor exposure to mildew, homeowners seek various mold remediation and mitigation techniques. The next discussion highlights steps a restoration and a commercial mold damage removal company follows:

Assess the Extent of Mold Growth and its Cause

Mildew is the most visible mold species that starts off as tiny dark spots that sprout to large colonies. It is the result of mold growth behind wall or the dry rot on moist deck boards and painted siding. Most people mistake it for a dirty surface. During mold inspection, the commercial mold damage professional identifies the source of dampness that is causing mold in home. He also assesses the extent of growth, damage, manifestations of invisible mold, unusual smelly odor, and mitigation procedures to prevent reoccurrence. This way, he develops a work plan for the mold removal process.

Determine the Type of Mold Infestation

The restoration company professional then collects samples of the fungus and performs air quality tests, which he sends to an accredited laboratory to determine its species. There are different types of mold; Cladosporium, Aspergillus, and the Stachybotrysatra that is also known as the black mold (the most dangerous kind). The Aspergillus fungus is the most common mold in home as it is found in air conditioning systems and foods. Cladosporium is the mold growth behind wall, toilets and fiberglass air ducts, and the dry rot on wooden surfaces. The Stachybotrys chart arum occurs as a black slimy substance and is the most toxic kind. A report provided by the laboratory identifies the type of mold and helps the professional determine a cost-effective technique to resolve the mildew problem.


Scope of Mold Damage

The expert determines the extent of mold growth, mold damage, the sources, the appropriate remediation process, and safety protocols required for a successful mold removal.

Decontamination and Containment of Mold Damage

The restoration company professional closes off the area and monitors it regularly to avoid cross contamination of the fungus to other rooms of the home. Experts estimate a replication of the spores from 10-100 times during the remediation process.

The Mold Removal Process

Once the containment area is set up and the necessary negative pressure level achieved, the removal process begins. All damaged surfaces like the drywall, carpet, or other porous materials are removed and disposed of. Semi-porous and non-porous materials can be cleaned up and disinfected. Mold growth behind wall and surfaces that have dry rot or black mold are sealed with plastic sheathing before removal to avoid cross contamination.

Deodorization

Black mold contamination creates a smelly odor. Commercial mold damage removal professionals use carbon filters to assist in deodorization during the remediation process. They may also use specialized cleaning solutions and air cleaners in the deodorization procedure to ensure there is no reoccurrence of smelly odor in the future.

Cleaning and Vacuuming

Unlike DIY removal and mitigation projects that advocate for the use of bleach for black mold removal, commercial mold damage techniques involve the use of anti-microbial treatments on hard areas and HEPA vacuuming on porous materials. The restoration company experts then perform deodorization and air purification to rid of mold spores and mycotoxins, using accredited DOP tested HEPA air cleaning equipment. No traces of black mold can be found after such procedures.

Post Mold Remediation Process

A mold restoration company conducts a post remediation check to ensure there is no mold in home and recommend appropriate mold mitigation procedures. The environment has natural fungus that may invade a residential property and cause mold growth. A clearance investigation involves a visual inspection using specialized equipment, full range surface sampling, and air quality checks.
Visit http://www.SERVPROeastchattanooga.com for more information on mold.

How Does SERVPRO Handle Infectious Waste In Water After Flood Damage In Chattanooga?

6/20/2017 (Permalink)

SERVPRO Saves Your Flood Damaged Chattanooga Property

Groundwater Flooding from Storms Require Safety Protocols for Safe Removal

There are many things to consider following a flood, and in situations where the flood in question has affected your home, it is only natural to feel stressed out and maybe even a little scared. Water damages all kinds of materials, and you may be facing everything from waterlogged furniture to structural damage to drywall, floors or ceilings. SERVPRO understands that a flood is very stressful and you want to get it dealt with as quickly as possible. That is why We’re Faster To Any Size Disaster.
 
There are some situations where flood damage to your Chattanooga home carries with it a risk of infectious waste being present. Flooding that comes from outside of the home or from a sewer are examples of situations where infectious waste is a potential problem. Rising streams and chemicals from fields often contain debris and chemically hazardous elements. Flood water brings with it the risk of contamination with such diseases as cholera, typhus, tetanus, and polio. Sewage and some other water might contain waste or body fluids.
 
It is quite a frightening thought to realize that such water could contaminate your home. That is why SERVPRO teams work quickly and efficiently to deal with the situation as soon as possible. Our teams are fully trained to deal with potentially dangerous water. Every technician is IICRC-certified, and we always adhere to OSHA and EPA guidelines for handling any flood situation. We handle waste water per local state guidelines. 
Every member of our team who might come into contact with contaminated water is vaccinated, and we never let workers into an area if they have cuts or skin abrasions. Also, we provide each person with full personal protective equipment PPE, including a full body suit and a respirator.
 
We train our people to prioritize containment and sanitation. We set up containment to prevent the spread of infectious material, and we also set up clean areas that are free of contamination for the storage of uncontaminated clothes and equipment. We treat all waste material and exposed surfaces with an EPA-registered disinfectant. We also thoroughly sanitize all equipment after each use.
 
Rely on SERVPRO of East Chattanooga to handle even dangerous waste professionally and with the utmost concern for your safety. Call us at (423) 326-1406 for assistance.

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Fire Damage Restoration Services That Help Make Your Ooltewah House A Home

6/19/2017 (Permalink)

Ooltewah Furnishings and SERVPRO's Fire Damage Restoration Are a "Match"

SERVPRO Restores Furnishings and Structural Elements After a Fire

Did you know that smoke and soot causes far more damage than the actual fire? By penetrating additional rooms smoke and soot residues cause significant damage to paint, carpeting, upholstery, fabrics, clothing, and many other contents found in your home.
 
It takes a professional touch to get fire damage under control in your Ooltewah home. Putting out the flames is only the beginning, a thorough cleaning, deodorization, and redecoration can turn your house back into a home. However, there are more than a few simple steps before this goal becomes attainable.
 
A team of qualified fire damage restoration technicians from SERVPRO can help protect you and your family from general hazards that exist after a blaze occurs on your property. Using different types of advanced cleaning techniques, our technicians provide solutions to a variety of problems that happen during a fire.  
 
It is important to keep in mind that not all furniture restorations are possible, the extent of damage may be permanent. Furniture directly affected by flames or heat can melt and turn items into a hot mess on your floor. However, often enough, the burns are not that severe, which gives technicians a chance to sand and refinish your furniture, allowing you to keep many items you may have otherwise discarded as trash.
 
We start with properly ventilating the area, or moving items to a clean, safe area beyond the range of exposure. We use multiple cleaning, and deodorization techniques to stop damage causing residues in their tracks. Everything from chemical treatments, solvents, wet, and dry procedures help produce different results on a variety of items. SERVPRO technicians treat each item individually, in an attempt to produce the best results possible.  
 
SERVPRO uses vaporizers, foggers, humidifiers, and air moving equipment, reassessing an items condition after each phase of treatment. We slowly but surely produce quality results that often exceed any expectations you might have had.
 
Contact SERVPRO of East Chattanooga for access to expertly trained IICRC certified fire damage restoration technicians, today. Give us the opportunity to answer your call. (423) 326-1406

Data about Ooltewah, TN

Chattanooga Blood Cleanup Done Right

6/7/2017 (Permalink)

Cleanup of Blood Stains in Chattanooga Done with Empathy and Care

SERVPRO Understands Cleaning Up Blood Carries Certain Procedures

A blood spill of any type is considered a biohazard. The personal nature of such a spill makes it more difficult for the homeowner or renter as well as the restoration company called in to remediate it. It is not enough to just spray down the contaminated area and then wipe it up.

Blood cleanup in Chattanooga needs a full-service agency. The company you choose must be trained in not just EPA and state cleaning procedures but recognizes the personal component as well. SERVPRO technicians understand that there was a situation which led to this and they must respect not only the residents but the person or persons who are no longer present.

Removing blood stains and congealed, pooled blood requires special cleaning agents designed to neutralize pathogens. Examples include HIV, Hepatitis A, B, and C along with other infectious diseases not found in other biohazards. To accomplish this, we use one or more of the anti-bacterial agents in our chemical inventory.

In addition to the pathogen threat, conventional cleaning agents do not always react well with blood or other bodily fluids. Even if they do successfully clean the surface of floors or walls, there is usually a stain or ring left to indicate where the spill occurred. A remainder like these does not meet our standard of cleaning, and if there is a stain after we finish cleaning, we often recommend repainting if possible or removing and replacing the affected section of drywall, floor or ceiling.

No matter the cause of the spill, we understand that it is a personal matter. None of our technicians ask for details past what we need to clean and restore your home to its original state. We want to make certain that no one on our team accidentally says something to the press or your neighbors.

Clean up after any biohazard is hard. When it involves a personal issue, the requirement for discretion is almost as important as cleaning up the affected area itself. SERVPRO of East Chattanooga wants to help in any way we can as we return your home to its normal condition. If you need us, call today at (423) 326-1406.

Click here for for information on this city.

Water Removal in Chattanooga

5/22/2017 (Permalink)

Our SERVPRO techs also keep an eye on the drying process each day, moving drying equipment around if we need to do so for optimal drying.

Chattanooga Water Removal Services 

Water damage can be sudden and devastating, whether it is a burst pipe or a storm. When it does happen, you need the water removed from your home as fast as possible before mold can begin to grow, leading to more problems for you. Water damage restoration and cleaning is not something you want to try doing yourself. A wet vacuum does not get the job done right.

Water removal from your Chattanooga home involves getting rid of most of the water. When you hire our professionals at SERVPRO, we perform a thorough water extraction, reducing the drying time to prevent secondary water damage and mold. We use powerful truck-mounted vacuums and pumps to take out thousands of gallons of water quickly.

If it is needed, carpeting and padding can be removed from your home so it can be properly dried. Drying and dehumidifying equipment are used to dry the areas affected and get the humidity levels in your home back to normal. Special instruments are used to find any hidden pockets of water as well.

Our SERVPRO techs also keep an eye on the drying process each day, moving drying equipment around if we need to do so for optimal drying. Once everything is dry again, we place everything back where it belongs. We also work directly with your insurance company to help process the insurance claim, so you have less to worry about.

Before we get to your home, you can do some things to help stop further damage. If possible, you should first stop the water at its source. Turn off the electricity to the area if you can safely do so and remove small electrical appliances where there is excess water. Try not to walk on any wet carpeting, and take out small furnishings or put aluminum foil under the legs to prevent permanent stains such as rust.

Hanging curtains and draperies is also a good idea to avoid them touching wet flooring. Also, remove any breakables and moisture-sensitive items if possible. Avoid turning on any heating, air conditioning, or fans since they can spread contaminants around if they are present.

Locally Owned Company with National Resources


SERVPRO of East Chattanooga works fast to restore your home back to normal. They are only a phone call away at (423) 326-1406, so act quickly after any water damage loss.

For more information regarding the city of Chattanooga, click here: http://www.chattanooga.gov

Cleaning And Sanitizing Furniture After Fire Damage In Your Chattanooga Home

5/18/2017 (Permalink)

No matter the size or severity of a fire, it is important to get repairs started quickly.

Cleaning And Sanitizing Furniture After Fire Damage

No matter the size or severity of a fire, it is important to get repairs started quickly. Soot is very acidic and, if left long enough, it starts to eat away at different materials in the home. Fabrics are particularly vulnerable, and furniture requires cleaning as soon as possible.

At SERVPRO, we use the finest tools and techniques to repair fire damage inside Chattanooga properties. We are very cautious when handling furniture because movement can cause soot residues to penetrate deeper into porous fabrics.

Why Is Smoke A Big Problem?
Smoke poses a challenge for fire damage restorers because it is a very resilient substance. It is made up of tiny particles of less than ten microns in diameter. It means that the only way to completely remove it from fabrics is to formulate smoke neutralizing chemicals with these same dimensions and consistency. Contact with human skin intensifies the acidic film it deposits on surfaces. For this reason, the SERVPRO technicians use nitrile gloves to prevent further damage.

Is It Possible To Clean Furniture?
The primary challenge, when it comes to cleaning smoke damaged furniture, is the presence of soot. This substance can be extremely stubborn and causes stains if the right cleaning chemicals do not get applied. Dry cleaning sponges are suitable for clearing loose residues and any powdery films on surfaces.

Once the dry soot is gone, the furniture gets sanitized with powerful cleaning agents. They help to prevent further discoloration and deterioration. The final stage is to apply a HEPA vacuum for collecting leftover soft particles. It is likely that the chair pads and any removable pieces of fabric require separate cleaning.

Does This Fix The Smoky Odors Too?
SERVPRO uses a potent oxidizing chemical (like ozone) to get rid of the smoky odors which develop after a fire. If we do not perform a deodorization procedure, the smells can become permanently trapped in the fabric. Ozone is a gas which hooks itself to the odor emitting particles and actively transforms them into particles which are incapable of producing odor.

If you work with SERVPRO of East Chattanooga, you get to benefit from our links to a wide variety of furniture restorers and upholsterers. Together, we can make sure that your home bounces back from fire damage. Call us 24/7 at (423) 326-1406.

For more information regarding Chattanooga, visit: http://www.chattanooga.gov/

Water Damage Restoration and Tips for Collegedale Properties

5/17/2017 (Permalink)

Collegedale Water Damage to Homes and Businesses Get Help from SERVPRO

SERVPRO Is the Answer for Water Damaging Cleanup and Restoration

Water in a business or in a home can cause serious damage to property. This situation becomes far worse considering that the moisture creates a perfect breeding ground for bacteria and mold. This circumstance exposes the individuals to possible environmental issues.

The restoration or water cleanup process in Collegedale borders around drying the housing unit, decontamination, and repairing of damaged elements. A quick response when there is a case of water or flood damage is crucial for the mitigation of losses that would otherwise follow. Here are a few steps to that take place during the restoration procedure.

1) Contact the Emergency Line
Making a call to the emergency operators is recommended as the first and crucial step to ensure that lives are saved, and there is a mitigation measure against further loss of property. Details of the location and the status of the scene are crucial in ensuring an efficient restoration process.

2) Inspection and the Analysis of the Water in a Home or a Business
A professional assessment of the magnitude of the water damage in your business or home is crucial in determining the class as well as the category of destruction. Classes of water damage refer to the gravity of the water absorbed in the various parts of the structure including the extent of the damage to the exterior. The categories define the after effects on the clean water systems and the sewer systems. This information is vital in establishing the best solution to restore the property back to its original state.

3) Water Removal for a Residential or Commercial Building
The professionals then extract the water to ensure there is mitigation of secondary water damage. The removal process involves the use of high-powered suction pumps and vacuums. The possibilities of bacterial and fungal growth are reduced thanks to the rapid water cleanup, and this helps in preventing an outbreak of diseases.

4) Drying
In light of the main aim of restoration, the drying process is meant to reduce all moisture levels in the house to preloss conditions. Drying can take several weeks to be completed and once done, the dehumidification process begins. Scientific methods have been recognized to the less invasive methods adopted in today’s drying measures.

5) Cleaning
The water cleanup service involves washing the clothes, furniture, and other personal belongings. For the business situation, the cleaning would be more demanding because most of the items in the office are electronic equipment and files. Once completed, the SERVPRO professionals begin sanitizing the home or business items.

6) Restoration
The final step deals with rebuilding the home or the business back to its original condition before the flood damage. Here the walls are replaced along with new insulation. The amount of repair and replacement is contingent upon the severity of the flood damage.

Common Water Damage Causes
When water damage is mentioned, the first idea that pops up is flooding or any destruction caused by a hurricane or storm. There is no dispute that these are considered as the main reasons. However, there could be damage that results from a leaky roof from melted snow, a damaged garbage disposal pipe or condensation from an air conditioner.

Addressing the Water in Home or Water in Business Damage
Ignoring a leak no matter how small it is, could cost you a larger amount of money to fix down the line. It is advisable to seek professional assistance as soon as possible to avoid the losses experienced as a result of the catastrophe. SERVPRO offers qualified ASD, applied drying technicians, to accomplish these undertakings.

Safety Tips
Whenever there is a water hazard, the primary concern of all concerned ought to be safety and mitigation. The risks posed include a slip and fall situation, or electrocution and as such, fatal incidences may occur. All affected parties should evacuate the premises and leave all items on the premises. Use of any electrical appliances is not a good move, and any missions to fix wet or sagging ceilings should be aborted.

When your residence or place of business is in need of water damage restoration, rely on the services of SERVPRO of East Chattanooga. (423) 326-1406

Home And Commercial Fire Damage Restoration in Chattanooga Should Be Left To Professionals

5/17/2017 (Permalink)

Chattanooga Commercial Fire Damage Relies on SERVPRO for Restoration and Cleanup

SERVPRO Provides Remediation and Repair for Damaging Fire Events

Dealing with fire damage can be stressful. What can be even more distasteful is when the fire damage was caused by someone who lives next door.

Duplex, Townhouses, Villas and Fire Damage in Chattanooga
Taking all the precautionary steps possible to protect a home from catching fire displays extreme care on the part of the owner. Unfortunately, the homeowner cannot be responsible for how his or her neighbor behaves. Common walled structures can lead to a migration of the inferno from one home to the other.

If the next door home's fire is extinguished in time, then the fire and smoke damage to the adjoining house may be minimal. Fast results do not mean fire damage restoration work is not required. Even a mild amount of fire, smoke, and soot damage must be addressed through immediate fire cleanup work.

The Unsafe Situation
Upon waking up in the middle of the night to a smell of smoke, panic sinks in. When a resident discovers the odor is emanating from the adjoining home, he may experience a brief moment of relief. The trouble is that the smoke odor is going to remain in the home until smoke removal is done by a professional team like that from SERVPRO.

Smoke damage not only affects furniture and walls creating aesthetic issues, but health hazard can result from the circulating particulates.

Moreover, there may be concerns related to the roof of the property. Even though the fire department may have cut through the neighbor's roof to flood water into the inflamed interior, the water may have impacted the adjoining wood between the two homes. Water damage in the walls is possible as well.

The Business Connection
Fire in home properties is not exclusive to this type of damage. Fire in business locations could occur as well. Businesses may be next door to one another in a series of adjoining properties on a block or a shopping strip center. Fire in business scenarios might be more likely than what would be the case in a home. An old building with faulty wiring or one that works with hazardous materials could create commercial fire damage. Fire damage could disrupt business activity, ruining the proprietor's ability to generate a cash flow. If the commercial fire damage is not too severe, fire cleanup by SERVPRO Fire & Smoke Restoration Technicians can be done to reduce downtime for the enterprise. Similarly, fire in home problems should be fixed quickly to make a property livable.

No Time for Amateurs
Those who think they can perform fire cleanup work on their own are typically mistaken. Fire damaged homes, and business structures require a thorough inspection by a professional who can assess the damage and then perform an appropriate fix. Fire damage could be more extensive than realized. The fire cleanup work may be far more involved than thought. It generally is.

Smoke damage and soot damage are not exactly easy to address without the right equipment. With an action plan in place, IICRC certified SERVPRO technicians can discard non-salvageable burnt elements, set up ozone machines and hydroxyl generators to help purify the noxious air thereby restoring a semblance of acceptable indoor air quality. This is needed for the safety of the workers, and the residents if they remain in the fire-damaged structure.

Insurance and Fire Damage Restoration Work
A homeowner's insurance policy could cover losses related to fire damage restoration. A business general insurance policy may have provisions to cover commercial fire damage. When an insurance company is covering the costs, there is no reason not to bring in a professional crew to handle the vital task of restoring a property back to its original and safe condition.

SERVPRO of East Chattanooga can deal directly with your insurance carrier to lessen your burden even as we restore your fire damaged property. Pick up the phone and call (423) 326-1406.

Mold Remediation for Your Ooltewah Property

5/17/2017 (Permalink)

Mold Remediation and Cleanup in Ooltewah Gets Done by SERVPRO

Rely on SERVPRO to Secure Mold Infested Homes and Businesses


Many American citizens encounter mold on a daily basis. Have you ever noticed several black spots on a window sill? What about green spots on a piece of bread? You probably have, but these are only innocuous instances of the growth of mold. However, what happens when the growth of mold invades your house and the resulting mold damage threatens the safety of the structure? A house infested by mold growth may become uninhabitable.


Mold damage in Ooltewah, even when it does not lead to health effects, can bring heavy losses in property damage. The proliferation of mold in a structure should be remediated at all costs. This mold process starts with the physical removal of visible patches.

Removing Mold in Your House
Mold and mildew are forms of fungi that occur naturally in the environment growing from tiny particles called spores. These spores can get into our houses in the air, and once inside, all that is needed is a little moisture to trigger growth. Mold removal and remediation can be an intricate process, depending on where on your house the fungus has grown. From identifying the mold growth to deodorization to remove the musty odor, the entire process can be complicated. The general mold removal process involves the following:

Locating the mold/mildew. Before you start the mold removal process — commercial or residential — the first step is to locate other growth of fungi to make sure that the remediation is done once and MOST of the molds are vanquished. Total elimination of mold and spores from a structure is not possible. Mold can grow on various surfaces including carpet, drywall backing, insulation, cellulose building elements like studs and rafters.

Assemble necessary supplies for mitigation and prepare the work area. Some people use bleach for mold remediation but typically fail since this is not a wise application of this disinfectant. Hire a professionally competent company like SERVPRO that has specially trained applied microbial remediation technicians.
Commercial mold damage in some porous material is impossible to remove; the option to non-salvageable building elements is to discard them. Protocols using plastic garbage bags to prevent the spreading of fungi particles and spores is the preferred method of disposal.

Mold remediation is not a task to be undertaken by the non-professional as suggested by the EPA for affected areas approaching ten square feet. That is a three by three-foot area, pretty small.

Mold growth in residential and commercial settings is very common. For application of antimicrobial and antifungal agents, call in the experts, SERVPRO of East Chattanooga at (423) 326-1406.

The Effects Of Biohazards On Your Chattanooga Area Home

5/1/2017 (Permalink)

Biohazard Cleanup in Chattanooga Relies on SERVPRO

Chattanooga Area Properties Receive Empathetic Clean Up from SERVPRO After Biohazardous Incidents

Untreated biohazards and residues found on your property put your family in danger, while also posing serious threats to the structure of your home. Human waste, bodily fluids, animals, insects, and hoarding can all result in costly repairs.

The results of biohazards on your Chattanooga property make biohazard cleanup services vital to your homes recovery. It may be hard to imagine, or something you want to avoid altogether. However, when decomposition begins, whether it is from an accidental refrigerator mishap, or a case involving unattended death, nature takes over.
 
Corrosion leads to damages; damages lead to rot; rot leads to corrosion, and the circle continues. Animal droppings often contain various types of acid, including human feces, while animal and human urine contain varying amounts of ammonia. These chemicals often lead to additional damages, especially when left unattended for too long.
 
Simply having a pet or accidental deposits on your property does not pose much of a problem, they are something you can clean up yourselves. However, when you consider situations concerning the unattended death of a pet hoarder, sewer backups, or instances of massive animal infestations, the effects become more of a concern.
 
Out of every incident, SERVPRO responds to; hoarding can be the most damaging to the structure of your home. Hoarding gives way to circumstances involving neglect and decay, exposing your home to rodent infestation, rotten food sources, sanitation issues, and critical fire hazards.  
 
Virtually everything handled by SERVPRO’s biohazard cleanup teams consists of odor or stain causing residues. Everything from a crime scene to sewage overflow, cause odors and stains to become a huge problem. Getting rid of these odors often involves removing the source, leading to reconstruction, cleaning, and deodorization services to get the job done right.  
 
Expertly trained technicians at SERVPRO deal with many cases involving biohazard cleanup. Our technicians train hard and receive quality IICRC and corporate certifications to ensure you get the help necessary to return your home to a quality pre-damage condition. As part of our community, we strive to relieve the trauma and emotional stress of our neighbors, as we restore the property.
 
Get the help you need today, call SERVPRO of East Chattanooga for assistance with biohazards on your property, we are here to help. (423) 326-1406

Get Mold Damage in Your Chattanooga Area Home Under Control Today

4/26/2017 (Permalink)

Our technicians use equipment that quickly gives them an accurate picture of the extent of the mold infestation so they can rapidly remediate.

SERVPRO's Quick Response can Immediately Contain a Mold Infestation


There is an extreme overabundance of information concerning mold available online these days. You may notice terms such as Mold Removal, Mold Testing or Analysis, while others attempt to scare you with terms like Black Mold. A lot of this information leads you in the wrong direction.
 
If you experience mold damage in your Chattanooga area home, you should seek professional assistance. A quality mold remediation company provides you with the services you need to help get things under control quickly and efficiently, without offering services you simply do not need.
 
Avoid getting caught up with a company that makes you wait for 24 to 72-hours for test results from a lab before proceeding with their services. Waiting gives mold a chance to spread even further, causing more damage, and leads to additional costs.
 
Purchasing a home test kit, waiting for results, or going with a company that tries to tell you that they can totally eliminate or remove the problem from your home can lead to even more problems than what you have now. Any company that claims their services can totally eliminate mold issues in your home is simply lying to you.
 
Mold is a natural part of our ecosystem, consisting of microbes that play a major role in recycling decaying organic materials within our environment. These fungi exist everywhere, within the air that we breathe, the food that we eat, the water that we drink.  
 
There is no way for us to eliminate them from our environment, although it is possible for us to control the amount of exposure we experience within our indoor living environments. SERVPRO’s mold remediation services help us accomplish this goal.
 
Regardless of how much mold or the type of mold present in your home, professional remediation services, like those offered by SERVPRO are your best bet for getting the help you need. We provide you with technicians that have several years experience and help get things under control fast, while also helping you prevent future contamination.  
 
SERVPRO technicians use physical removal methods to mitigate mold damage found on your property, locating the water source causing the issue and removing excessive moisture quickly. Our technicians are available 24-7 through our emergency response system, giving you the help you need immediately.
 
Call SERVPRO of East Chattanooga today to obtain the services you need to get mold damage in your home under control quickly and efficiently, with limited interruptions to your normal routine. (423) 326-1406

Water Removal From Your Den In Ooltewah

4/20/2017 (Permalink)

When water damages your carpet call SERVPRO

How to get water removed from your home

Many houses have a den. It is a cozy and relaxing space for many activities. Sometimes it is used as a home office or library, and other times it is a convenient place for the family to get together for TV or video games. Unfortunately, any room can suffer from water damage and the den is no exception. Some common causes of water entering the room include severe weather conditions such as heavy rain, local flooding, seepage from outside, or a household problem such as a burst pipe or a broken appliance.

When water removal from your Ooltewah home is necessary, it is time to put in a call to SERVPRO. Our teams come equipped to handle any water emergency quickly and restore your home - “Like it never even happened.”

The first step to remove water from your den is thorough extraction. Our technicians have access to both truck-mounted and free standing submersible pumps. The truck mounted pumps have storage tanks that can hold as much as 100 gallons or more, so no matter the amount of water that has infiltrated your den, we can handle it.

Our IICRC-certified experts understand the importance of protecting your carpet or rug during the extraction process. Did you know that carpet is 50% weaker when wet? That is why we choose our tools carefully and start each water removal project using an extraction wand. The wand allows us to remove water while minimizing further damage to carpets. This part of the process takes time to do properly, and our team makes as many passes as necessary to extract water from every corner of the room.

The den is often home to electronics such as the TV or games console or books and office supplies. Our technicians do all they can to preserve your belongings and minimize the amount you have to replace. As well as water extraction and careful wiping of excess water from your equipment, we do all we can to create optimum conditions for rescue and restoration of electronics and books.

SERVPRO uses dehumidifiers to bring the humidity down, and we monitor the temperature to ensure it stays above the dew point. Keeping the heat in the room at the right level helps prevent corrosion of electronic equipment.

If you need water extraction at your home, do not delay. Call SERVPRO of East Chattanooga at (423) 326-1406 today.

Using Odor Counteractants to Eliminate Smoke and Fire Damage in Collegedale Homes

4/18/2017 (Permalink)

When devastation strikes, our SERVPRO team will be there with a lending hand.

How SERVPRO Uses Products to Get Rid of Smoke and Fire Damage Odor in Homes


The smoke removal process is something which most people associate with the end of fire damage restoration. However, companies like SERVPRO implement odor control techniques throughout the entire clean up. The reason for this is that each deodorization method has a slightly different purpose and objective.


For instance, preliminary sprays are used to ensure the environment is safe for the team to start repairing fire damage in Collegedale homes. These deodorizing chemicals are not powerful enough on their own, however, so SERVPRO may also use granular counteractants. Where sprays only prevent more odors from developing, odor counteractants control those that are airborne.


How We Apply Odor Counteractants


Granular deodorants come in a solid form, rather than a spray. This medium means that they are perfect for prolonged use. They can be applied liberally to crawlspaces, attics, cupboards, alcoves, voids above suspended ceilings, and in the plenum of furnace heaters.


Like spray deodorizers, they do release a vapor, but it happens at a slower, more controlled rate. For this reason, they are particularly valuable for households which are vulnerable or sensitive to ‘can to air’ spray applications.


The granular counteractants in the formula are designed to eliminate any odor particles which entered the air before preliminary steps occurred or which the preliminary deodorizers did not manage to trap.


How to Use Granular Counteractants Safely


At SERVPRO, we try to avoid treating plastic, painted, and varnished materials with granular counteractants. In some cases, the chemical formulation causes thinning to surface finishes. If there is no suitable alternative, it may be possible to protect the material with a rudimentary buffer of sorts (aluminum foil or paper plates).


Normally, the application of granular counteractants has to be followed up by a period of thermal fogging. It is especially important for larger homes because the range of crystallized deodorizers is limited. Nevertheless, they are extremely handy when it comes to consistent, controlled odor removal, particularly in small areas (cupboards, behind walls, in attics, etc.)


Locally Owned Company with National Resources


SERVPRO of East Chattanooga provides local fire damage repairs and restoration. We are ideally placed to assist homeowners in the Collegedale area. Our state of the art deodorization equipment makes short work of lingering smoke odors. Call us 24/7 on (423) 326-1406.

Water Damage Services You Can Trust in Chattanooga

4/18/2017 (Permalink)

All of our SERVPRO technicians are fully insured and licensed, as we take pride in the work that we provide you, our customer.

SERVPRO is The Company You Know and Trust


Unless you are always able to avoid things such as malfunctioning appliances, pipes and faucets, flooding, and tornadoes, you will at some point in your life experience water damage, as horrible as it can be. Water damage restoration is the process of restoring your home in such an instance to its condition before the loss, and you want a professional company like SERVPRO to help you in your time of need.

Your Chattanooga home can experience water damage for a various number of reasons, including sewage backups, storms, malfunctioning appliances, broken pipes, and human error like overflowing toilets and sinks. No matter the reason or how large the project is, SERVPRO’s staff has you covered. We are a full-service restoration company with the experience and knowledge needed to perform a thorough restoration on your home.

We put our customers first at SERVPRO and begin by giving you a free estimate with no obligations. We come to your home and review the water damage to your property, then provide an estimate of what would take for your property to be restored to a like new condition. You have no obligation to act upon this estimate.

It is not common to see water damage happening on your timeline, else it would likely never occur, which is why we are available for support 24/7. Time is of the essence when you have water damage. Each minute that water sits in your home is time for more and more damage to harm your possessions, leaving more opportunity as well for mold and increasing the time and effort needed to fix the damage. Therefore, when the damage happens, call us as soon as possible.

All our technicians are fully insured and licensed, as we take pride in the work that we provide you, our customer. Regular training and upkeep are needed for licensing to make sure we use tools and methods which are the most up to date for drying out your water damaged home. As professionals, we put our customer’s needs above our own and treat them with respect.

We also work with your insurance company, so you don’t have to worry. With years of restoration experience, we have worked with many insurance companies out there, so rest assured we help you to get the coverage you need.


Locally Owned Company with National Resources


SERVPRO of East Chattanooga is here for you at your time of need, no matter when that is. Water damage should be handled by professionals so that it is properly cleaned up, so be sure to get in touch with us at (423) 326-1406.

Help! There's Mold in My Home

4/4/2017 (Permalink)

Help! There's Mold in My Home

Someone living in Bradley County, TN may find it quite difficult to avoid mold or mildew because the weather in the area is so unpredictable. There is no way for the family to anticipate when a fungus or other microbial growth will form in the home, and they need remediation services as soon as possible. This article explains how someone may have a mold cleanup crew come to their home at any time, and they may address problems in their Cleveland, Tennessee home.

#1: How Does It Grow?

Mildew, fungus and microbial growths will build in the home because of the weather and factors inside the house. Standing water is very good at creating a new growth, and the growth will continue to build until it has taken over the house. The water must be cleaned up, and the homeowner must ensure they have the environmental hygienist tell them what the status of their house is. An inspection will lead to a free estimate, and the estimate will help the homeowner understand what must be repaired.

#2: How Does Remediation Work?

The mold cleanup service moves quickly once the company starts, and they will work on multiple parts of the house until they believe it has been cleaned properly. The process will scrub every wall, check under every floorboard and ensure that every part of the house has been inspected. They will make note of all the problems they have found in the house, and they will show the results to their client before any work is approved.

#3: How Does The Environmental Hygienist Respond To Emergencies?

There are quite a few emergencies that may occur when a growth is found in the home that may seem menacing. The mold will grow until it has been remedied, and it may be toxic to the family. The hygienist will use specialty hazmat suits to check the house, and they will have an assessment of the situation completed for their client. The emergency care may be done right away, and the crew will move much faster than normal to ensure the client is given the best care possible.

#4: How Long Do Standard Services Last?

Standard services from the company in Bradley County TN or Cleveland, Tennessee will last for several hours while the work is completed and checked by a foreman. The person on the site who ensures all the work has been done properly. The work in the house has been checked numerous times before the company leaves, and they will offer certification the work has been completed.

#5: The Company Offers Fair Prices

Anyone who does work on the home must do so at a fair price, and they will find it quite simple to offer a free estimate that shows how much it will cost to do everything that must be done. The work that is done on the home must be managed in a way that is easy for the homeowner to understand, and they must feel as though they have been given a way to ensure their safety in the future.

#6: Tips For The Future

There are many small things the homeowner may do when they are trying to keep their home clean. The house will be much cleaner when the homeowners knows how to check for mold, and they may take steps to help the house stay dry. They wish to install a dehumidifier that will help suck moisture out of the house, and they will find it simple to close in the house to keep more moisture out. Moisture that sits in the house or seeps in will cause many problems for the family, and the family will find it difficult to clean the growths alone. Everyone who sees something untoward in their house must have it removed before it becomes a much larger problem.

The house is quite difficult to keep clean when it has not been visited by a professional who works in mitigation. They will bring all the equipment that is needed to clean everything, and they will show their customers a number of ways that they may care for their home. The house will remain clean and dry because of work that was done by the mitigation company, and they will come out to the house with a fair pricing plan for each customer. Everyone who has been hit by this problem will smell it in the air, and they need to know that they have chosen wisely once the crew arrives. Visit http://www.SERVPRObradleycounty.com/ for more information on mold removal and remediation.

A Company You Can Trust for Help with Fire Damage Restoration in Your Chattanooga Business

4/3/2017 (Permalink)

Our technicians have the experience and staffing to handle any scale disaster. Call our personnel to discuss how we can help.

Certified Commercial Restoration Technicians with Effective Tools Can Quickly Restore Your Damaged Property


When dealing with fire damage that affects your hotel, you want access to a restoration company that makes restoring your property a priority. Someone who can provide you with fast, efficient services and get your doors open again as soon as possible.
 
The company you hire needs to be someone you can trust, a company on your side that understands how important it is to deal with the aftermath of commercial fire damage on your Chattanooga property with a little finesse. While also giving you access to technicians who are not only IICRC certified, but also take great pride in using their experience to combat each situation that they face. We truly enjoy producing quality results for you, the customer.
 
SERVPRO has had the pleasure of helping many, property and business owners overcome adversity regarding restorations after disaster strikes. Our technicians put their skills to work saving time and reducing costs while limiting any disruptions to the services you provide. Often allowing us to help you keep your doors open, while repairs are underway. We work on a schedule that produces the best results for you, day or night; we are there for you.
 
SERVPRO technicians use their extensive training to take control of your complete restoration, making us a one-stop solution for all of your fire damage restoration needs. We respond quickly and use cutting-edge techniques, to deal with any fire, smoke, or water damage issues found during our initial inspection and even put cleaning and odor control methods into motion to ensure that we meet or often exceed any expectations you might have.
 
SERVPRO would like to be a partner that helps get you back on your feet. We can assist with restoring any service areas caught up in the fire including kitchens, bathrooms, guest rooms and staff areas. While using special cleaning methods on woodwork, walls, ceilings, carpeting, and furniture caught within the affected area to remove acidic smoke residues that develop during a fire. Paying particular attention to each surface material to produce the best results.
 
Utilizing the expertise and resources available today, SERVPRO of East Chattanooga specializes in responding to your calls for assistance. Contact a company that cares. (423) 326-1406

Bonuses that Can Come With a Water Restoration in Chattanooga

3/21/2017 (Permalink)

Water Removal Protects and Freshens Your Home in Chattanooga

SERVPRO's Full-Service Remedies Water Damage and Enhances Your Home

Although water damage restorations can be a hassle, there are also benefits that can come of it. When SERVPRO goes through and restores damage in a home, other gains invariably crop up as a result of our thorough treatments and services. If your home has taken water damage, especially in a pervasive incident such as a flood, you may find a silver lining in the form of these extra bonuses incurred from a restoration project.

Removal of Odors
Many homes are afflicted by foul odors, with many caused by factors entirely unrelated to any Chattanooga water damage they may have. Pet stains, mold growth, decaying plants, old building materials, and many more factors may cause strong foul odors. During our water restoration process, we implement a thorough and generalized set of deodorization measures designed to weed out even the heaviest and most unusual odors in a home. Consequently, any that may have been present before the disaster can also be cleaned up, leaving your home smelling fresher and cleaner than perhaps ever before.
 
General Repairs and Touch-Ups
Many homes, especially older buildings, are afflicted by small or irrelevant damages such as foundational cracks, built-up grime, failing supports, and other factors. These can be aggravated by water damage, forcing us to repair or replace many troublesome damage centers. As a result, your home ends up being safer and stronger once SERVPRO has had a chance to correct structural anomalies in it.
 
Detection of Long-Term Problems
It is not uncommon for us to find additional issues in a home while we are restoring recent damage done to it. We may find signs of moisture within walls or under floors, or perhaps a massive mold infestation in an out-of-sight area. During our thorough inspection, these problems can be picked up with our advanced detection equipment, potentially saving you another expensive restoration job down the road.
 
SERVPRO of East Chattanooga is a local resource for information and restoration services related to fire, water, and mold damage. If your home has been caught in a disaster, call us right away at (423) 326-1406.
 

Mold Damage can Affect Your Chattanooga Home in Hidden Areas

3/13/2017 (Permalink)

Remediation is an excellent way to protect your home from increased mold damage.

Mold May be Hiding in Your Chattanooga House 


There are several different areas in your home that are inaccessible to you and others without dismantling part of your home's structure. Being inaccessible to you, strong air currents, and sunlight work together to make these great places for mold to grow in. Incredibly tiny, mold spores can still enter these enclosed areas by being carried around on air currents in your home. These concealed places can become infested very quickly once mold has started to grow within them.


When your home in Chattanooga has mold damage in one of these hidden places, you might still get a whiff of mold's distinctive smell occasionally. Some molds never produce a scent at all, so a lack of one does not necessarily mean your home does not have a mold problem. As much as you search your home for signs of mold, if it has grown inside one of these areas, you may never find it.


SERVPRO technicians can help locate mold in hidden and inaccessible areas in your home. Trained according to IICRC standards, we are also experienced with the equipment needed to track down higher-than-normal levels of moisture in your home. Common areas where mold can hide are under vanities, toilets, tubs, and shower stalls, inside walls behind or below plumbing lines, and in the floor near exterior doors and windows.


Using hygrometers to detect increased levels of moisture and humidity in the air, we can locate areas that are more prone to allow mold to grow. Moisture meters can show us exactly which hard surfaces in those areas contain elevated amounts of moisture. Borescopes are used to view the interiors of spaces which could not be seen otherwise.


While mold in these hidden locations may seem out of the way and only a nuisance, mold can travel to other sites in your home on those same air currents when new mold spores are released into the air. Remediation is an excellent way to protect your home from increased mold damage. Having excess mold removed from hidden locations can also protect your family from the many possible health effects mold might cause.


 


Locally Owned Company with National Resources


To find hidden mold and protect your family and home, call us, SERVPRO of East Chattanooga. We are always ready to take your call at (423) 326-1406. 

Learn More About Cleaning Challenges Presented By Fire Damage Found In Collegedale Restaurants

2/27/2017 (Permalink)

The removal of smoke residues alone is often a difficult challenge.

Challenges That Come Up When Dealing with Collegedale Restaurant Fire Damage


You have worked for years building a successful local restaurant. The menu is finally perfect, and customers begin visiting regularly. Unfortunately, a fire breaks out in your kitchen, causing damages that are beyond your capabilities to restore.

Every building is susceptible to fire damage, even your restaurant in Collegedale. When this type of event happens to you, access to a professional restoration company becomes crucial. You want someone available that knows how to handle the kind of damage done by smoke and fire, or any other damage you may face getting your business back to normal quickly.

SERVPRO responds immediately to your request for help, providing you with the expertly trained technicians, equipment, and expertise necessary to perform your restoration utilizing specialized cleaning techniques to save as much of your property as possible. While each situation is different, we work diligently to restore your items rather than simply suggesting a replacement.

SERVPRO's full fire damage restoration process involves tackling many different kinds of damages including, fire, smoke, and water exposure from fire suppression systems or firefighting efforts. While we use specific water extraction equipment such as hand-held extractors with five to twelve-gallon solution and waste tanks for smaller jobs, truck mounted extractors with sixty to one hundred-gallon storage containers may be necessary for larger jobs.

SERVPRO technicians face many cleaning challenges and a variety of factors that affects the cleanability of different materials. The type of material burned, the amount of heat, oxygen, and moisture present, air flow patterns in your particular building, type of smoke residues produced by the fire, and the different kinds of surfaces impacted by smoke and heat all play a role.

The removal of smoke residues alone is often a difficult challenge. Porous surfaces allow smoke particles and odors to penetrate further into the material than nonporous surfaces. Wall coverings or glossy, enamel painted surfaces are easier to clean than flat latex paint or wallpaper coverings.

Challenges also include determining the amount of heat involved and the age of the surface that is exposed, while the amount of moisture that exists helps set residues and makes material stains more likely to occur, which is why a quick response to your situation becomes such a concern.


 


Locally Owned Company with National Resources


Contact SERVPRO of East Chattanooga to obtain the services you need to quickly and efficiently restore your business today. (423) 326-1406

Water Damage Dangers from a Leaky Roof in Chattanooga

2/10/2017 (Permalink)

SERVPRO Tip for Chattanooga Homes: Prevent Leaks, Repair Your Damaged Roof

Call SERVPRO When a Chattanooga Roof Leaks Water Causing Damage


Many household problems are put off; however, repairing a roof leak needs to be on highest priority of your honey do list. There are a variety of reasons why roof leaks develop including wind or storm damage, improper roof installation and lack of maintenance. Alternatively, you may simply need to replace your roof.


Whatever the cause, even a small roof leak can cause several problems throughout your Chattanooga home, causing you to need a water damage restoration company like SERVPRO. Constant water intrusion eventually comes down from the attic to the foundation, creating plenty of costly damage on its way. Below, find some ways a roof leak can damage your home.
 
Ceiling and Attic Damage
Initially, a roof leak can damage the attic area and items stored there. If your home has no attic or the seepage is large, the water can damage the ceiling inside your home. Ceiling paint which is affected acquires dark spots, and ceiling plaster can expand and bubble. The water leaking also damages plaster or drywall and paint on walls nearby. It also affects any ceiling-mounted fans and lights.
 
Issues with Interior Mildew and Mold
One of the most serious problems with a leaking roof is mildew and mold growth. Mold can spread within the structure of your home, to the HVAC system and then through the whole house in the vents, invading furniture, carpets, and clothing.
 
Black mold is a common mold species that forms from a constant water intrusion. It can attack ceiling tiles, wood framing, and floor and wall coverings. It can pose health effects for you and your family, so you need the technicians from SERVPRO to come in right away and clean it up.
 
Fire Hazard
If you have electrical wiring in a ceiling or attic, a leaky roof could post a fire risk from shorted wires. You should turn off your electricity to the area affected and have an electrician check it out.
 
Slip and Fall Hazard
A badly leaking roof can cause a puddle to form on the floor. Although not seemingly a big risk, but with an active family, especially one with children who like to run around, the water needs to be mopped up to prevent any accidents.
 
Wasted Energy and Higher Utility Bills
Another side effect of a faulty roof is higher utility bills. Water intrusion greatly affects the insulation in your attic. The fiberglass or cellulose insulation gets saturated and takes a long time to dry out. If a repair is delayed,  consistent water intrusion weakens the insulation fibers, and the matting can degrade the effectvess of air entrapment. This result illustrates how you can lose cool or hot air from your home, depending on the season, creating larger utility bills.
 
Compromised Structural Integrity
The most apparent danger of a leaking roof is the rafters, wall framing, ceiling joists, plus fascia boards and exterior trim being damaged. Wood deterioration and weakened, rotted framing creates serious problems that need the assistance of an experienced contractor.
 
As you can see, there are many challenges a roof leak can cause, including plenty of water damage throughout your home. If you have had a roof leak and subsequent damages, SERVPRO of East Chattanooga needs to be notified right away to help. It is easy to reach us at any time by dialing (423) 326-1406.

Water Removal When Your Chattanooga Self Service Storage Business Floods

2/7/2017 (Permalink)

Make sure that your customers' possessions are dry by calling SERVPRO immediately after water damage.

SERVPRO Technicians Generate an Effective Plan Quickly for Water Removal at Your Commercial Property


A self-service storage business struggles if customers’ units experience even occasional flooding. Heavy rains and runoff from surrounding parking can send water flowing through the units, damaging possessions and eroding trust. Call SERVPRO immediately to remove the standing water, and start the restoration process for your renters.
 
Commercial water removal must proceed quickly in your Chattanooga self-storage facility. The longer water stands, soaking the contents of your customers’ units, the more likely contamination becomes. We send crews of trained technicians with powerful water extractors after your call, removing the obvious moisture swiftly. If necessary we use submersible pumps, getting the water out without waiting for the level to recede. Water that pools or hides in corners of various areas is wet vacuumed up.
 
Once the pumps and extractors do their jobs, SERVPRO project managers implement phase two of the water removal plan. Air movers positioned at strategic angles accelerate the drying within the units. We measure ambient humidity to get an idea of how much more moisture should be removed from the structure. If areas of the storage facility are unaffected by the flood, we try to approximate their humidity levels.
 
If some of your renters gather as we continue to work on water removal, we may begin moving belongings out of some units, improving the odds of drying the contents of each. Depending upon the provisions of the contract your renters sign, all units may be emptied of their contents for better water removal results. The possessions stored dry out much more efficiently if air can move easily around them. Your renters may want to move the items stored to other safe areas to sort through their possessions. Informing the people who use your storage facility about the water damage is a wise move. Each renter has different priorities and expects to make his or her decisions about their wet items. We have the experience and skills to help dry out a variety of stored possessions, including documents and electronics. These skills may be a good fit for your customers.
 
SERVPRO of East Chattanooga has the expertise and equipment to remove water from your storage facility. As soon as you discover the flooding, call (423) 326-1406 to schedule an inspection of the areas.

When Storm Damage Destroys A Roof, Collegedale Residents Must Repair Quickly To Protect Their Home

2/1/2017 (Permalink)

The roof may have design elements that seem to be only for looks, but the majority of every roof is for protection from all types of weather.

Repairing A Roof After Storm Damage


Only a few aspects of a house are designed to be only decorative. The roof may have design elements that seem to be only for looks, but the majority of every roof is for protection from all types of weather. Heat from the sun, cold from winter weather, snow, rain, and even insects, birds, and wild animals are kept out by your roof. When the roof is damaged, anything can get into your attic, and this can affect the rest of your home.

Collegedale receives its fair share of all types of weather, including the occasional storm which can be powerful enough to damage even the best-constructed roof around. When the roof is damaged, it will not take long for things to become increasingly worse as time passes. SERVPRO knows that there is more than just the initial damage to the roof after a storm causes damage to it that matters. Water can enter the attic and end up as far down as the basement, damaging every area of your home in a very short period.

Rainwater and snow that soon melts, wetting down your stored belongings, isn't the only problem. That same water can render your attic's insulation worthless. Many times, insulation can be re-used when you have repair work done, but this is not true if the insulation has been compressed or otherwise damaged. When water infiltrates insulation, it weighs it down and compression results. Other problems include rust developing on metal ducts, warping of the floor boards in the attic, and peeling wallpaper and disintegrating plaster, especially on exterior walls.

SERVPRO professionals will make sure that all possible efforts are made to prevent additional damage like that from happening. After making an assessment of the damage, we will cover your roof with an adequately sized tarp. After roofing repairs are finished, we can begin working on restoring the damaged areas and restoring your home. There is a multitude of issues that can arise when you have a damaged roof. We use different types of equipment to not only dry and clean the interior of your home, but to also measure our progress as we work. When we finish, you will be surprised to find that it is “Like it never even happened.”

SERVPRO of East Chattanooga is dedicated to making your house into a home again after storm damage has made it unlivable. Call us at (423) 326-1406, 24 hours a day, any day of the year, and we will begin working within the hour.

Mold Damage in Ooltewah Develops from Three Factors

1/20/2017 (Permalink)

Mold in Ooltewah from Moisture Ruining Wallpaper

Understanding How Mold Grows Helps Grapple with these Fungi

Many homeowners and renters are embarrassed to ask for help when it comes to a mold problem. They mistakenly believe that mold happens because they have kept a dirty house. This is completely untrue. Mold is present in every structure, and most cases are inert and harmless.

SERVPRO knows that mold damage has nothing to do with ground-in-dirt or a sink full of dishes that sits for a day or two. It happens in an Ooltewah home (or anywhere else for that matter) when three factors match up: Moisture, temperature, and food source.
Excess moisture can be a leak from a kitchen sink that pools in the back of a cabinet or it can be high humidity after several days of rain in a room that was closed off from the rest of the house. In both cases, the additional moisture allows dormant mold spores to expand. These expansion structures, called hyphae, grow across surfaces and even grow into material that could serve as a food source. An example is the hyphae growing on the cardboard backing of a sheet of drywall. It can penetrate the gypsum center and continue to grow on the opposite surface.

The temperature range where most molds grow is between 68 to 86 degrees Fahrenheit. Although some species can grow at freezing point or as high as 122 degrees, they are not common in the United States.

Mold feeds on organic materials and homes are rich in them. The paper in drywall is exceptionally vulnerable to mold, but the wood in framing, walls, and floors is also at risk. The wool, cotton, and rayon in carpets, curtains, and drapes are also a buffet if wet spores settle on their surfaces. In some of the previous cases, the spores will feed up debris (yes, dirt) on a surface like rayon that is essentially non-organic.

The quickest way to break up mold growth is to reduce the moisture levels. If there are pools of water, our technicians remove them using a series of pumps and vacuums out of our equipment inventory. Water that is trapped in carpets and floors is removed using extraction tools that draw it out but do not damage the fibers and backing. In areas where the humidity level is too high (over 12 percent), technicians deploy dehumidifiers and exhaust fans to draw it back down to a normal level. Air scrubbers are set, and containment areas established, when the danger of mold spore circulation is a possibility.

SERVPRO of East Chattanooga is ready to use this equipment and more to stop mold growth and then remove it from your home. Since every franchise is locally owned, this is not just another task to accomplish; it is helping our neighbors return to a normal life "Like it never even happened."  Call us at (423) 326-1406 today if you need our assistance.

Chattanooga Residents Experience Flood Damage

1/16/2017 (Permalink)

Every home regardless of size or cost is susceptible to accidental flood damage.

Flood Damage

You just moved into your ideal home, years of long hours and saving has paid off. Admittedly splurging on a few items and outfitting your new home with all of the latest technology, luxury and convenience items you could find. You are looking forward to having the family over for a visit, to show off a bit. Unfortunately, sometimes life has a different plan; one of the new products you purchased didn't quite work as intended and without warning, you find yourself knee-deep in water in your new home. Whether your new, state of the art suppression system malfunctioned or the brand new spa sprang a leak, at this moment, it does not matter, you need help, who are you going to call?

Every home regardless of size or cost is susceptible to accidental flood damage in Chattanooga. Things like this happen quite often, and each time we address these issues our primary goal remains the same. We concentrate on mitigating as much damage to your home as possible while performing our services as quickly and efficiently as possible. We assist you with choosing the services necessary to address your current situation and even help with any paperwork required for your claim.

SERVPRO technicians are expertly trained to provide you with quality services that help with restoring custom flooring, imported tapestries, or other expensive additions to your home. With specific methods to save the wall to wall carpeting, you installed upstairs. We begin by thoroughly inspecting the affected area and answer any questions you may have about the services we would like to perform. After using high-end water extractors to remove any excess water that exists, we deploy air movers and dehumidifiers, to eliminate additional moisture in the air and surrounding structure.

SERVPRO technicians also use specific methods to recover your belongings, by reducing the moisture and humidity levels in affected materials. Our staff is trained and experienced in deploying methods used to save custom wall coverings, household fixtures, and personal items. We work hard to eliminate the possibility of the articles experiencing secondary damage due to exposure. We like to leave your home, “Like it never even happened."

It will not be necessary for you to contact anyone else; SERVPRO technicians perform all of the necessary services and repairs to your satisfaction before we consider a job complete. If a water damage situation occurs on your property, make the call to our offices to receive the services you need. Contact SERVPRO of East Chattanooga today (423) 326-1406.

An Overview on Flood Water Classifications

1/10/2017 (Permalink)

The most dangerous and damaging type of water that SERVPRO deals with is black water.

Flood Water Classification Overview

There are three main classifications of floodwaters: clear water, gray water, and black water. Although their names imply it, these aren't wholly determined by the color of the water, but instead by a few factors related to how many contaminants are in the water. Clear water is somewhat rare, as most of the time it picks up enough contaminants to become at least gray, but black water is by far the most hazardous and damaging of the three. Never try to deal with black water yourself, as its interaction necessitates the kind of heavy gear and training that SERVPRO equips its technicians with. Here are a few key facts about each type of water.
 
Clean Water
 
Clean water originates from water mains, pipes, and other sources of relatively untampered water in your home. Collegedale flood damage with clear water is lighter and easier to restore than other types of damage, due to both reduced volumes of water and lighter safety procedures during the task. This water is usually identifiable as being clear and unclouded. However, time is important, as without quick removal clean waters can progress and become gray.
 
Gray Water
 
The awkward middle child of flood damage, gray water concerns water that may or may not have significant contaminants in it, and thus pose a potential health risk. More care is required in these waters, and they can be deceiving, as they too may sometimes be clear in appearance.
 
Black Water
 
The most dangerous and damaging type of water that SERVPRO deals with is black water, which can originate from a storm flood, a major health hazard such as a septic tank overflow, or when gray water is left untreated. This water contains dangerous contaminants, including fungi and microbes that may cause health effects. Black waters stain surfaces easily and are often more violent in their damage, so in addition to having the most restrictive safety precautions, this type of water also often causes the most damage.
 

 

Locally Owned Company with National Resources

The technicians of SERVPRO of East Chattanooga are all licensed, trained, and certified to interact with all three types of floodwater so that you don't have to. Call us at the first sign of damage at (423) 326-1406.

Landlords' Water Damage Woes in Chattanooga

12/24/2016 (Permalink)

Toilets can quickly overflow causing flooding and subsquent water damage. Call SERVPRO to quickly assess and remediate the damage!

Count on SERVPRO's Certified Technicians to Expertly Deal With Your Water Damage Problems

If you count college students from the University of Tennessee at Chattanooga or Chattanooga State Community College as some of your tenants, their youth and inexperience with household maintenance can spell water damage disaster for you as a landlord. Even well-meaning student tenants are poor observers of potential water damage issues for their landlords. They ignore constantly running toilets, leave the freezer door ajar leading to melting frost, and fail to notice a leaky front loading washer door until some serious problems present. A landlord’s best friend when water damage in rental buildings comes calling is your local SERVPRO, able to find, repair, and restore any moisture issues your student tenants offer you.

Today’s student apartments often come with in-unit laundry facilities and full sized kitchen appliances. Because they are busy with studies, socializing, and internships, your student tenants frequently focus little attention on the commercial water damage that occurs when a Chattanooga undergrad adds too much detergent to a high-efficiency washer or a hard working ice maker bursts a water line under the kitchen cabinets between the fridge and the sink after a partying weekend. When the suds pour out the back of the washer or a steady drip, drip, drip causes ceiling damage under the bathroom; contaminated water has a chance to invade your rental unit. Bulging drywall, mold growth, and rotting floorboards under the laundry closet tiles are some of the challenges you might face when the students move out at the end of the term.

As groups of student, tenants come and go SERVPRO teams up with landlords to restore rental units back to their pre-water damage condition for the start of a new school year. Our technicians are great water detectives, able to follow the flow from a neglected washing machine or hushed-up shower curtain fail to make certain that all areas of water damage are remediated. Hidden moisture can seriously harm your investment in student rental apartment buildings or other rental units. Work with us to find the damage your tenants caused, documenting issues as the problems in the rental units are solved. Our records help you if you feel you must retain damage deposits and when the building inspector arrives to make sure all problems have been repaired among your rentals. Our experience and training ensure the water damage is fixed according to local codes.

When looking for a solid and steady partner in the student housing business SERVPRO of East Chattanooga comes to the rescue by restoring all manner of water damage. Call us anytime at (423) 326-1406 for fast, professional results.

Mold Damage Occurs in Collegedale

12/14/2016 (Permalink)

SERPRO Safely Remediates Mold Problems in Your Collegedale Home

Rely on SERVPRO for Mold Remediation for Your Home

One of the hidden results of flooding in a home is mold. Although the floors and carpets may be dry or even replaced, there is still the possibility that mold may have found an area where a few spores were able to expand and grow.

Your home here in Collegedale may have developed mold damage in these hidden or out of the way areas such as basements, laundry rooms and behind walls. These areas may not have been dried out properly after a flood, or the mold could have developed when a leak from the roof or is simply not caught due to it being in an attic or a leaky pipe has created the perfect environment behind a laundry room wall. SERVPRO has the experience, training, and equipment to handle all of these possibilities.

If you have no obvious problem now but are still worried about a previous incident (especially if you detect a musty odor), call us to perform an inspection. Our SERVPRO inspectors will use state of the industry testing equipment to determine if you have a growing mold colony or if there is an area that might just need to be properly dried.

When it is only drying that is required, our restoration team will place fans and dehumidifiers in the affected areas to return the moisture content of the surrounding air to standard. If needed, technicians will drill holes through trim or drywall to help air flow and speed up the process. Lowering the moisture content will prevent mold from growing and also stop mold growth that is already present.

If mold growth is discovered, technicians will determine how far it has developed and then isolate the affected area. They will then use the anti-fungal cleaners in our chemical inventory to destroy the spores. The next step they'll take is to use anti-microbial disinfectants to remove pathogens that may be present. If the mold is behind a wall, the restoration team will use the same techniques for drying to deploy anti-fungal foggers to destroy the spores.

In case the growth is discovered in your home's HVAC system, the team will seal it off and then scrub the ductwork using anti-fungal foggers to destroy every possible spore that we can. Specialized fans will be placed at the vents to remove all loose spores and dispose of it outside.  Air scrubbers and HEPA filtered vacuums are part of our arsenal to combat mold proliferation. The team will also replace all air filters and clean every vent cover thoroughly.

If you believe that you may have a mold problem, call us today at (423) 326-1406. SERVPRO of East Chattanooga is here to help get you back into your home.

Recover Fast From Flood Damage To Your Ooltewah Home

12/8/2016 (Permalink)

Should any flooding disaster occur in your home, SERVPRO will be there to help.

Recover Your Home in Ooltewah from Flood Damage

You have invested wisely in your dream home, outfitting every square foot to bring comfort and pleasure to your family and friends. Unfortunately, sometimes all that convenience and luxury comes with an unexpected price if an appliance or feature malfunctions. When your top rated sprinkler system does not live up to its reviews and showers your home without provocation or your sumptuous spa’s hot tub springs a leak your gorgeous home can be knee deep in water in a matter of minutes. Should any flooding disaster occur in your home, SERVPRO will be on site swiftly after your call to evaluate the damage and devise a plan to remove the water and restore all areas affected by the pre-flooding condition.

No homeowner expects floods to damage the interior of his or her dwelling yet our modern expectations as to comfort place every home in harms way from accidental water disasters in Ooltewah. It matters not at all where or how water enters into your dwelling, once it's there, it is critical that proper protocols be followed to make sure the initial crisis is mitigated and that collateral damage resulting from the flooding is limited or avoided altogether. The positive part of flooding from an overeager sprinkler configuration or an overflowing tub is that the water is clean as it saturates your flooring. It is important to understand that there is only a short window of opportunity to remove the clean water via pumping and extraction before microbial growth begins. Mold spores can begin to colonize within 48 hours, but if we respond within hours of your first call, we have the best chance of preventing that from happening.

Your precious hardwood flooring and imported rugs or wall to wall carpeting can be restored by our SERVPRO flooding and water remediation specialists. Once the water has been mostly removed, our technicians know what methods to use to dry even expensive exotic wood flooring with little if any warping or buckling. We pride ourselves on our ability to dry one of a kind floor covering and even premium grade padding in place, reducing the moisture levels in the materials and the ambient humidity to levels advised by national water damage restoration certification experts. Our staff is also trained and experienced in saving custom wall coverings and fixtures from the ravages of water damage, leaving your home just “Like it never even happened” after we put the last touches to our restoration plan.

 

Locally Owned Company with National Resources

If a water disaster mars your custom built home, your quickest and most effective solution is to contact the experts at SERVPRO of East Chattanooga. Ring us at (423) 326-1406 confident we will restore your high-end abode and its contents from accidental flood damage.

 

 

SERVPRO Commercial Water Removal Chattanooga

12/8/2016 (Permalink)

To ensure rapid action, SERVPRO maintains 24-hour response and restoration teams.

Chattanooga Commercial Water Removal - SERVPRO

Standing water can shut down a business in just a few hours. Regardless if it's the result of a storm or damaged plumbing, it has to be removed quickly in order to prevent damage, get the doors opened, and start serving customers again.

SERVPRO knows how important commercial water removal is for Chattanooga businesses. This can be a difficult process, but our people will explain every step and to work as rapidly as possible.

To ensure rapid action, SERVPRO maintains 24-hour response and restoration teams. Once a team arrives, the inspector will determine the extent of the flooding, its source and then put their equipment and personnel to work. We maintain an extensive inventory of commercial pumps to remove water. If the power is out or if the building's electrical system is compromised, we also maintain generators and generator trucks to ensure uninterrupted service.
Once we have the water pumped out, our technicians employ air movers and dehumidifiers to remove excess moisture.

While the paper is quickly damaged and cloth (furniture, curtains, etc.) can be compromised in a matter of hours, floors, and carpeting can still be recovered. Specially designed heaters and water extractors can prevent wooden floors from warping and concrete slabs from forming cracks.

If done quickly enough, they can also prevent water from leaching floor varnish and carpet color.
Moisture also has to be removed in order to prevent mold growth. Drywall is an exceptionally vulnerable building material; it disintegrates quickly and becomes a food source for a growing mold colony. When moisture is brought down to normal levels, growth quickly stops and affected panels can be safely removed.

 

 

Locally Owned Company with National Resources

If you have standing water, puddles on floors or soggy carpets, SERVPRO of East Chattanooga is here to help get you back in business. To schedule an inspection or have one of our restoration teams begin work, call us today at (423) 326-1406 to get started.

SERVPRO Fire Damage Crestview

11/20/2016 (Permalink)

Let the experts at SERVPRO help you get your house or business back to normal after fire damage.

When a fire happens, the first thing homeowners want to do is return their home to normal. The last thing they want to do is deal with the paperwork. That's understandable when one of the worst things that can happen to your home actually does, it's a nightmare came true.
As a Crestview homeowner, fire damage isn't just a job to you and we at SERVPRO feel the same way. This is perhaps the most stressful thing to happen to you as a homeowner and we will be with you from the first examination to when we put the keys back in your hand. We have six key steps to make sure it happens.
1) We make sure YOU are satisfied - Our inspectors and technicians will explain the restoration process to you and answer every question.
2) Minimize and further loss - Our teams are highly skilled and trained to prevent secondary property loss from smoke or soot damage and as we move your property out of the damaged areas and then back in once the work is completed.
3) Identify what can be restored - We will test every item that may have been exposed to determine if it can be cleaned, does not require cleaning or could be questionable and depends on your decision. We will also be honest with you about what is no longer useful and needs to be replaced.
4) Save you and your insurance adjuster time - We will help you work with your adjuster to process everything as quickly as possible. Our initial testing and inspections provide the adjuster with the information they need to get your fire insurance case started.
5) Report the scope of loss - Our work reports to the both of you keep the paperwork moving as we restore your home and property. They also help the adjuster review our services and prioritize the work schedule to reduce costs. Once we're done, we will provide a final report that will help the adjuster process all final paperwork.
6) Produce quality restoration - In the end, even if the insurance adjuster is happy with our work, we've failed if you aren't happy. This last step is what customer service is all about for us.
We don't just come in, drag out your possessions, throw on a coat of paint and then hand you a bill. As a locally owned franchise, SERVPRO of N. Okaloosa, Walton, Holmes & Washington is here to help our neighbors through every step of the fire restoration process. If you need us, call us today at (850) 267-0746 to get started.

Mold Damage Prevention In Ooltewah

11/16/2016 (Permalink)

Preventative Measures Mitigate Mold Growth in Ooltewah

SERVPRO Suggests Preventions Keep Mold Damage in Check

Mold exists naturally, in our air, the surrounding atmosphere and practically anywhere else that you can imagine. The problem isn't that mold spores exist; it's that if left unmitigated, allergenic molds develop that may cause health effects that strike our young and elderly family members the most.
 
There are professionals at your disposal in Ooltewah who specialize in mold damage remediation and restoration to your property. We want to assist you with the issues that are plaguing your home, call our professionally trained staff today.
 
SERVPRO staff can answer your questions regarding suspicious black spots, stains, rotted wood or drywall and even have the answers to assist with water leaks or subsequent damage caused by a flood. We want to educate you about the actual effects of the existence of mold in your home.
 
Technicians at SERVPRO highly recommend maintaining low humidity levels in every area of your home. Air conditioners and dehumidifiers offer assistance in achieving a consistent healthy 30% to 50% humidity. You would also benefit from improving the ventilation of your crawl spaces and storage areas. Reduce the risks of accumulating condensation on windows, pipes, and exterior walls by installing the proper insulation.
 
SERVPRO staff also suggest doing regular visual checks throughout your home where you may find leaky pipes and other areas that may be prone to moisture, such as bathrooms, kitchens, and even basements. You can prevent moisture and excess water from entering your basement and crawl spaces by performing low-cost maintenance tasks to repair holes and cracks in your walls or foundation while using exterior landscaping techniques to direct water away from your home.
 
Keep your gutters and drain pipes free of clutter so that they don't get clogged causing water to overflow into areas that are unprotected. You would also benefit from replacing old worn out plastic hoses with higher-quality steel hose options that will last longer and perform better.
 
When the first signs of mold issues present themselves, make a call to expertly trained professionals that can assist you. SERVPRO of East Chattanooga is ready to provide you with the assistance that you need, call now. (423) 326-1406

Understanding Water Nature and How it Relates to Damage on Your Property

10/27/2016 (Permalink)

Pipes can burst in the summer or winter. Call SERVPRO quickly to remediate and prevent further damage!

SERVPRO Technicians are Trained to Dry Out Your Chattanooga Home

The nature of water is such, that it moves in, against and through buildings along four pathways. One pathway method is through “bulk water” which is driven by gravity, wind, and pressure. Outdoor bulk water stems from fast-moving floodwaters. Indoor bulk water comes from a pipe burst or a washing machine spewing water. There is “capillary water” that moves under tension through porous building material like sheet metal.
 
When there is a deluge of water against a building, water removal in Chattanooga is an immediate process. Water is a constant; it can move against the force of gravity very easily. An additional conduit for water to come into and against a building is through “capillary” means. Capillary water can be siphoned upward into brick, stucco, wood, siding, and other types of composite materials. This action is defined as the movement of water within the spaces of porous material, as a result of adhesion, cohesion, and surface tension.
 
“Air-transported” moisture is the vapor molecules of air that has leaked out of or into a structure. This air leakage is driven through and into the building envelope via the wind, condensation, and humidity. The fourth pathway for moving water is through “vapor diffusion.” Water vapor diffusion is the movement of water vapor through vapor-permeable materials. Vapor diffusion happens through a solid material even when the material has no holes. Water vapor is driven inside a building through HVAC systems via humidity and temperature.
 
Our professional technicians at SERVPRO of East Chattanooga are trained in the use of advanced water removal and drying equipment. We use scientific drying principles to get your property dried quickly. When you need help in water damage events, contact us.
 
We are available 24 hours a day, 7 days a week. We are locally owned and operated, which means we are Faster to Any Size Disaster. Call us at (423) 326-1406 and let us restore you to a pre-water condition.

How Commercial Storm Damage in Collegedale Directly Costs Businesses Money

10/22/2016 (Permalink)

Collegedale Storm Damage Gets Help from SERVPRO

SERVPRO Helps Reopen Your Doors in Flood Damaged Collegedale

Storm damage can vary widely in its intensity and symptoms, but it's never going to be a good thing for business (at least until after restorations are complete). Some types of damage may destroy or render useless merchandise and equipment in your business, or others could drive away customers by making the place unsafe or unclean. We employ a thorough restoration process when dealing with any sizable storm damage, ensuring that your business saves not only its equipment but also its customers.

Messes that Can Drive Away Customers
Whether you're in the service industry, a corporate setting, an industrial district, or something else entirely, commercial storm damage in Collegedale is more likely than not to lose you, customers, if it is not properly cleaned up. Flooding can be the most thorough and expensive visual damage, staining floors, displays, walls, and anything in its path. However, many storms cause significant aesthetic damage aside from flooding as well, blowing in mud, dirt, debris, and rainwater and perhaps breaking windows or other fragile objects in the path.
 
Damages that Directly Cost You in Goods and Equipment
Some types of damage can also directly destroy or devalue merchandise or equipment, creating an immediate financial loss for your business. SERVPRO employs a strategy of mitigation and restoration over replacement, meaning that we attempt to save as many objects and fixtures as possible without having to buy new ones. The heaviest form of storm damage to equipment is again flooding, but other types and events can also lead to the destruction of your merchandise. Offices are often at the most risk after a flood, as they typically contain valuable electronics and data which can easily be lost as water hits and destroys fragile equipment.
 
SERVPRO of East Chattanooga has the equipment and experience to tackle commercial storm damage whenever and wherever it strikes in the local area. Call us at the first sign of trouble at (423) 326-1406 for our fast response times and mitigation services.

Securing Your Property After a Fire

10/13/2016 (Permalink)

Fire damage can be devastating. Call SERVPRO to remediate!

There are Many Reasons to Call a Professional Company After Suffering Fire Damage to your Home

When you experience a fire on your property, you may have to leave quickly, leaving your property open and vulnerable. It is important to make sure that your home or business is secured because it protects you, your neighbors and aids in your insurance claims. When you call SERVPRO, they inspect your property and when needed, make it secure.
 
There are several key areas that must be secured from a fire damage event in Chattanooga. These include the perimeter, doors, windows and other damaged areas, like the roof. Doors and windows should be boarded up; roofs may need to be covered with a tarp to keep out inclement weather, insects, and animals.
 
Walls and floors are inspected for their stability. They too may need to be covered with a temporary shoring. The perimeter requires temporary fencing around your property. There are a couple of reasons why securing your property after a fire is necessary. One reason is to keep others protected. Children and pets become curious and wander onto the unsecured property and become injured.
 
If your property is left unsecured and someone gets hurt, you are held financially liable. The second reason to protect your property after a disaster is to keep thieves from stealing what remaining valuables you have and possibly causing additional damage. Also, securing your property helps to prevent inclement weather from causing more damage and to keep animals or insects from chewing on electrical wires and other belongings.
 
SERVPRO uses a variety of materials and methods to prop up weakened walls and floors. This allows their professional technicians to work safely on damaged areas. In some cases, family members and employees can continue to live or work in the property during their restoration process. As a leader in the restoration industry, SERVPRO offers a broad range of services, including fire damage restoration, temporary fencing, board-up services, and more.
 
As experts in disaster remediation, SERVPRO of East Chattanooga is armed with the training and expertise to handle your restoration and cleaning needs. We are locally owned and operated, plus we are available 24 hours a day, 7 days a week. If you have any questions about a board-up and/or insurance claims, call us today at (423) 326-1406.

Contact A Professional Restoration Company About Mold Damage

10/13/2016 (Permalink)

Although steps can be taken to prevent mold in the first place, sometimes mold still grows.

Mold Damage And Remediation

Talk about mold has risen over the last few years, with many homeowners being fearful of this sometimes toxic problem. Although steps can be taken to prevent mold in the first place, sometimes mold still grows. Many times it is due to a catastrophic event like outside flooding coming into your home or an appliance malfunctioning.

Assessing mold damage in Ooltewah involves more work than just finding what is visibly growing on your walls or in a corner. Mold can be invisible as well, growing behind walls or around what you can’t see. That is why you need professionals such as SERVPRO who have the equipment and experience to find this hidden mold. You also need to realize first that mold is a moisture or water problem.

Before remediation begins, you should take pictures and document all of the damage for insurance purposes. If you call us at SERVPRO, we will come over to your home and assess the damage first and then go over a plan of remediation with you, and make sure that you understand everything before we begin any work. The amount of contamination will be calculated as well so that the approach to removal can be determined. There are guidelines for cleaning up mold contamination safety and thoroughly that our trained technicians will follow. Cleaning the contamination will always include cleaning up any existing mold while avoiding exposure to the homeowners and the professionals doing the job. It will also include preventing any new growth by addressing the original source of the moisture.

Once the mold has been removed, it will then be time to determine whether the cleanup efforts were successful. Some guidelines that can be followed will include making sure the moisture problem is fixed. This will include checking the home shortly after remediation to make sure there are no more signs of recurring water damage. Your home should also be checked for no signs of visible mold or mold damaged materials, or even moldy odors.

An immediate remediation plan is essential when you have mold, as it can spread and grow quickly, and could cause adverse health effects to you and your family. If you see any mold or suspect you have a mold problem in your home, contact us right away at SERVPRO of East Chattanooga. We will quickly work with you to come up with a plan of remediation when you contact us at (423) 326-1406.

Water Removal Experts Protect Homes and People's Health

9/6/2016 (Permalink)

Flooding Restoration Requires SERVPRO Help

SERVPRO Mitigates Water Damage with Fast Water Extraction

One of the worst natural disasters known to exist is the flood. Sometimes homes are flooded by a leak inside the home. Other times the water comes from external sources, making the damage to a home even worse than if it had been only clean water flooding a small area.

When it comes to water removal services in Chattanooga, homeowners should understand that getting the best results come from their quick reaction to the emergency. This fast initial move is vital because external water sources are typically highly contaminated with pollutants, such as sewage, chemicals from runoff, and other solids, and will often contain biohazards capable of causing illness or even death. These pollutants and contaminants must be removed completely before your belongings can be safely handled and used again.

We can handle all of the water in your home, starting with the removal of standing water with our pump trucks, and then followed by our specialized equipment. Some equipment is designed to raise the temperature of your home's structure, while at the same time creating a high air flow that will whisk the humidity created to the outside. With the water disposed of after removal by the pump truck, our team will begin restoring your home's interior.
 
In addition to drying and restoring your home, we will also clean and sanitize everything. Risks from floods are all too real, and can pose threats to safety for months after a flood has receded. Other equipment is used to extract water and moisture from upholstered furniture, wooden structures, and walls. We will use dehumidifiers to increase the speed of the drying process, and as we do this, we will monitor the moisture levels in various areas of your home. This monitoring can be used as documentation to show insurance companies the work done, and also to future prospective home buyers who are interested in purchasing your home.
 
These risks are not only from waste and sewage, but also solid and liquid contaminants that were brought in with the floodwaters. Silt from riverbeds is very fine and will remain suspended in flood water as long as there is turbulence, even from weak ebbs and flows. Silt may be very fine but can harbor pollutants and even carcinogens from local businesses. 'Water removal,' when done correctly, is much more than just removing the standing water. It's removing any risks present, and getting your home restored, so it's "Like it never even happened."

Whenever you're in need of water removal, large or small, call us! SERVPRO of East Chattanooga can be reached at (423) 326-1406, 24/7, and we will respond as soon as possible to begin working on getting your home returned to its intended state.

Comprehensive Commercial Water Damage Restoration, from Where?

8/27/2016 (Permalink)

SERVPRO Reopens Your Collegedale Water Damaged Business Fast

Rely on SERVPRO for Water Damage Restoration to Your Commercial Property

Commercial properties can be damaged by rain, floods, internal plumbing and appliance mishaps, or experience secondary water damage from firefighting efforts. SERVPRO offers property owners a speedy response when water damage compromises the use of business property, offering a full range of restoration services that mitigate even the worst damage water can do. Our technicians are highly trained to industry standards by the Institute of Inspection Cleaning and Restoration Certification (IICRC), ensuring your commercial property’s water damage repair is in the hands of experts in the field. No business property is too large or too small to benefit from the proven skills and experience of our trained water damage control and restoration professionals.

When Collegedale commercial water damage occurs because of severe weather, plumbing malfunctions, floods or other natural or man-made disasters the economic toll to the industries affected can be high. Whether it involves only your own business or also prevents any tenants or other business partners from the quiet enjoyment of their homes or robust commerce in the shop or storage area they rent from you commercial water damage must be restored quickly and thoroughly. Because we are a local company we can respond immediately to your commercial water damage needs with trained technicians and specialized equipment that can handle most commercial water disasters. We have experience with almost any type of water based damage and will have your business back on track fast no matter the cause.

If the extent of your commercial water damage is greater than one restoration company can efficiently manage alone, we can tap into a network of over 1700 franchises to increase the scope of our repair capabilities vastly. When you contract with our company to deal with water damage that is catastrophic and extensive, we will utilize our relationship with the SERVPRO Disaster Recovery Teams nationwide to respond on the scale your situation requires. The resources at our command will rise to the challenge, turning the tide on the most complex and momentous water damage scenarios.

If water damage of any nature threatens your business, rely on the professionals at SERVPRO of East Chattanooga to restore your properties to pre-disaster condition. Commercial water damage can be reversed and your money making assets placed back online quickly when you dial (423) 326-1496 any time of the day or night and engage our services. We are proudly ranked as of one of the leading commercial restoration companies in the nation.

How to Avoid Stove Top Fire Damage

8/21/2016 (Permalink)

Food on a stove top should always be attended. Prevention is key. But if you have fire damage, call SERVPRO to remediate!

Attended Cooking and Keeping Safety Materials Nearby Can Help Prevent Fires From Originating in a Kitchen

Cooking tops and stoves have been used by civilizations with advanced metal or stone work for thousands of years, as it is a simple enough concept: a plate or surface is heated by open flame sufficient to cook and burn any food placed upon it. However, these essential appliances also carry a fair bit of risk and are one of the most common causes of fire damage in homes worldwide. Smoke alarms in kitchens are regularly placed directly above the stove so as to react quickly to any fires that start on it. Stoves can cause fire damage large and small, sometimes leading to total loss of the home, so avoiding dangerous practices around them is essential for your home's safety.
 
Always Mind Food
 
A common source of fire damage in Chattanooga is food left cooking unattended on stoves. Even if you are minding time and have a timer set up for its cooking, being out of the room while something is cooking is never a good idea and can lead to fires. Especially with oily or dry foods, food items left on stovetops can burst into flame very quickly, spreading to nearby wooden cabinets and walls. Safe cooking involves regular monitoring of food on the stove, and this is essential in kitchen fire prevention.
 
Watch Where You Put Things
 
Another common cause of fires is when a resident leaves a fabric cooking item, such as a potholder, laying on a hot stove. Any object left on a stove has a risk of starting a fire, and a hot stove top should never be used as a resting place for anything. Simply use the counter that is likely only a few feet away.
 
Keep Safety Materials Nearby
 
If worst comes to worst and a fire starts on a stove, make sure you have a smoke detector nearby and a fire extinguisher in the room. Damaging the stove with extinguisher materials should be the least of your concerns, so don't hold back. Above all, mitigating further damage from the fire is essential, and crucial to this is stopping any small fires in their tracks.
 
SERVPRO of East Chattanooga is equipped to respond to and deal with any house fire quickly so as to mitigate restoration costs for you. The moment the fire has died and your home is secure, call us at (423) 326-1406 24/7 for emergency mitigation and restoration services.

How Storm Damage is Common Thanks to the Climate

8/21/2016 (Permalink)

Stay Safe During a Tornado and Call SERVPRO to Remediate the Damage

SERVPRO Technicians Are Ready to Remediate Your Property After Tornadoes, Hurricanes or Rain Storms

Across the United States, different SERVPRO franchises see very different patterns in calls and jobs that they receive. This is particularly true of storm damage, which largely depends on the geographic position and local climate factors. Some locations experience almost no storm damage, while others may have so much of it that it takes up the majority of calls. Our local region is one of the most commonly hit for storm damage across the country, for a number of reasons, and can experience a variety of dangerous storm types and weather damages.
 
Tornadoes
 
In close proximity to the Georgia border, Ooltewah storm damage commonly manifests in the form of tornadoes. Although the Midwest is often romanticized as the tornado capital of the world, Alabama, Georgia, and Tennessee also encounter very large and common tornadoes on a regular basis. Category F4 and even F5 tornadoes, the most dangerous types, can form here, a very rare site anywhere outside of the United States. We get many calls after tornadoes, and our technicians are very experienced in dealing with them.
 
Hurricanes
 
As with most of the Southeast, we commonly have to deal with the threat of hurricanes. Hurricanes happen multiple times annually in and around the United States, although one carrying significant damage and an intense wind is fairly uncommon. Common sources of damage during hurricanes include flooding, peeled-off roof tiles, fallen trees and telephone poles, and mold in the aftermath.
 
Common Rain Storms
 
With relatively high annual rainfall, the Southeast commonly has to deal with the damage from ordinary rain and thunderstorms. These can happen year-round, and commonly cause light water damage, fire damage from lightning strikes, and perhaps flooding in particularly heavy rains. If your home floods during any storm, exercise extreme caution around any waters, as flowing water may cause harm to you or your vehicle and still water may contain dangerous microbes and hazardous materials.
 
SERVPRO of East Chattanooga is trained and equipped to deal with the fallout of storms large and small. If a disaster has struck your home following a storm, call our local franchise at (423) 326-1406 for 24/7 help.

What Appliances in My Kitchen Can Cause Water Damage?

8/5/2016 (Permalink)

Appliance Water Damage in Chattanooga Gets Fixed by SERVPRO

SERVPRO Answers the Call For Water Damage from Appliances and Leaks

Kitchens are home to many of the most costly and damaging disasters in a home. Many kitchen appliances use more heat, water, coolant, and other elements than anywhere else in the home, and a malfunction in any of these could spell disaster. When we respond to water damage calls, a great many of them pertain to damages in kitchens. Here are some fairly common appliances found in many American homes that may be susceptible to causing or taking on water damage.
 
Dishwashers
Dishwashers, while used less often than some of the other listed appliances, nevertheless are not an uncommon source of water damage in Chattanooga homes. Dishwashers use hot, high-volume, and high-pressure water valves and pipes to clean dishes quickly, and a slight leak or malfunction in any of these may cause scalding water to blast across your kitchen. Dishwashers can even cause flooding if the leak is bad enough and the water is not stopped quickly.
 
Sinks and Pipes
Kitchen sinks and the pipes leading to them are a common cause for concern among homeowners. Although these are often easy enough to repair alone or don't cause too much damage even waiting for a plumber to arrive, these leaks occur often enough that we receive a decent number of calls resulting from their malfunction. Be sure to evaluate the water damage yourself, to see the extent and cost of damage. Remember the shut-off valve under the sink base cabinet.
 
Refrigerators
Refrigerators typically have a water line, for ice making and coolant purposes. These lines and systems can rupture, potentially ruining not only your food but also nearby surfaces. Coolant may also stain floors and walls, depending on its composition.
 
SERVPRO of East Chattanooga is well-prepared to handle any kitchen-based water damage. Our technicians are experienced with most every appliance water damaging event commonly found in homes, and you'll surely be satisfied with our restoration jobs. "Like it never even happened." Call us 24/7 at (423) 326-1406.

In Need of a Fire Damage Restoration Company?

8/1/2016 (Permalink)

SERVPRO Says: Smoke Detectors Save Lives and Mitigate Fire Damage in Collegedale.

SERVPRO Restores and Repairs Many Fire & Smoke Damaged Properties

The National Fire Protection Association reports that residential households can expect a fire every 15 years or five fires during a lifetime. Most will be small fires with little or no damage. During a lifetime, residential households have a one in four chance of having a fire that is large enough to call the local fire department. Tennessee has seen its fair share of fires. It was once reported that Tennessee had one of the highest fire mortality death rates in the United States. Local fire departments and various community agencies came together to put a program together to prevent fires. Free fire alarms were handed out, as well as free classes held on fire prevention tips for residential and commercial structures.
 
Knowledge is the key to prevention. When fire damage in Collegedale occurs, knowing that you can count on SERVPRO, will save you time, stress and money. We are a trusted leader in the industry of restoration and repairs. We are locally owned and operated. We are proud to be a helping member of the community. We are dedicated, and we are faster to any size disaster. As your one-stop contractor, no matter the extent of your fire damage, we will work with you to return your property to a pre-loss condition. We believe in giving back to the Hamilton County community. Therefore, when the fire alarm goes off, and the fire department responds, we would like to be there by your side as well. Remember, when the fire is out, and its damaging results of smoke, soot, water and mold are left behind, we stand ready to help with restoration and repair processes.
 
SERVPRO of East Chattanooga stands ready to help with all types of fire emergencies and other forms of disasters. Our motto is to “restore first.” This focus to get you back into your home or business quickly is based on our specialized training and advanced equipment to help restore your property. Call us today at (423) 326-1406 so that we can answer any questions you may have about our fire damage restoration services.

Why Did I Get Mold Damage In my Home?

7/26/2016 (Permalink)

Mold Remediation in Harrison Gets Professional Help from SERVPRO

In Your Property, SERVPRO Remediates Mold Damage

Homes of all shapes, sizes, and locations share some common enemies, one of the chief ones being mold infestation. Mold spores are naturally occurring almost everywhere on Earth, but given the right conditions for growth, can multiply exponentially and cause major problems for your home. Some types of mold may even cause health effects. Here are some of the conditions and causes for a mold infestation in your home.
 
Damp or Wet Fabric and Wood
Mold damage in Harrison typically needs two things to get pressing: wet conditions and an organic food source. Both of these are often found in homes, where outside water can seep in, or a leak can cause wooden floors, walls, and structural elements to soak up water. Additionally, fabrics such as carpets, drapes, and shower curtains are also commonly affected. An important step we take in halting any mold colony's growth and preventing future ones from forming is dehumidification, whereby we take almost all the moisture out of a room and its air. We reduce the RH, relative humidity.
 
Dark, Warm Areas
Some types of mold can only grow in dark areas, and preferably in warm places. Unfortunately, residences also commonly provide this environment, and many mold colonies end up growing behind walls or in attics and basements. These are some of the first places we check for moisture and mold when responding to any call to a home, via moisture sensors, hygrometers, and infrared devices.
 
Spoiled and Forgotten Food
Spoiled food almost always grows mold at some point; most people know that. However, if not disposed of, this food can be a catalyst for future growth elsewhere in the home. Once matured, mold colonies release large amounts of spores which travel across a home through the air, and these may take up residence in another room or the ducts. This is one reason why we offer mold remediation rather than removal: it is impossible to rid a home of mold spores entirely, due to there being so many and their tiny size. Once again, they are naturally occurring, and so will be found in your home regardless.
 
Expert in mold remediation and cleanup, SERVPRO of East Chattanooga is a tried and true solution to any mold problem, large or small. With proper accreditation, certification, and training for all of our crew members, we feel confident we can tackle your residential mold problem. Call us today at (423) 326-1406 for 24/7 emergency service.

Storm Damage Needs Water Removal and More

7/26/2016 (Permalink)

Storms and Floods in Chattanooga Get Help from SERVPRO

SERVPRO Restores a Property After Water and Storm Damage

Thunderstorms are frequent in July and August. There's almost one a week in the area through the end of summer. Damage from them is nearly as common as the storms themselves.

Despite everyone's best efforts, storm damage in Chattanooga can happen. Removing the flood water isn't the end; cleanup is just getting started. On top of the flooring and walls, every bit of furniture, clothing and other items exposed to the storm will have to dried, cleaned, deodorized and probably even sanitized.
SERVPRO utilizes a variety of cleaning equipment and chemicals to return your carpets and floors to a usable state. Depending on the size, material, and color-fastness, the options range from simple spray and wiping to immersion cleaning.

Storm damage can leave odors as well as a damp carpet. We use industrial grade air scrubbers and specialized fogging equipment to remove the musty smell and not just cover it up. While removing the odor is important, getting rid of the mold which causes it is even more so. The application of a variety of antibacterial and antimicrobial agents is necessary. Our personnel is trained to use the product that will not only restore your property but do so in a manner that is safe for your family and employees as well as the environment.

Once the mold has been remediated, each item should be either disinfected or sanitized depending on its function. Kitchen, breakroom, and bathroom equipment must be sanitized to ensure the health of anyone who may use them. Standard office spaces such as conference rooms would not need that level of cleaning unless the contaminated floodwaters wetted the flooring and walls. Our IICRC certified technicians can be relied upon to provided the highest level of professionalism and courtesy.

SERVPRO of East Chattanooga does its best to help you restore your home or business to its pre-storm damage condition as quickly as possible. As a locally owned franchise, we value our customers as neighbors and not just a job to be completed. If you want to schedule a free inspection or believe you may need our restoration services, please call us today at (423) 326-1406.

Mold Damage and Why

6/26/2016 (Permalink)

SERVPRO Says Excess Moisture Can Cause Mold Damage in Your Decatur Bathroom.

SERVPRO Can Remediate Your Mold Infestation

Mold damage is something that many business and homeowners fear, but don’t necessarily know a lot about. There are some things about mold that you should learn when you own property so that you can try and prevent it, or know how to deal with it if it does occur. 


Mold can cause adverse health effects.
The best way to control mold inside your Decatur structure is to control the moisture level, as there is no practical way to eliminate all mold totally.
If mold is a problem in your school or home, it needs to be cleaned up quickly, and the moisture source has to be eliminated.
If you have a leak or a water problem, this needs to be fixed to stop mold growth.
Lower the indoor humidity to around thirty to sixty percent to lessen the chance of mold growth by venting dryers, bathrooms and other sources that generate moisture to the outside; use dehumidifiers and air conditioners, increase ventilation and use exhaust fans whenever you cook, clean or wash dishes.
Add insulation to prevent condensation on cold surfaces such as piping, windows, the roof, exterior walls, and floors.
Wherever there is persistent moisture, do not install carpeting, such as by classroom sinks, drinking fountains or concrete floors with frequent condensation or leaks.
Allow professionals such as our team at SERVPRO to clean and remediate any mold when you do have a problem, as we will have the proper personal protection equipment (PPE), cleaners and machines to find the fungi and get rid of it for you.

How Does Mold Grow?
Mold needs specific elements to grow, develop and thrive like any other living organism. The components include of course moisture, mold spores and the right temperatures and carbon atoms (organic food supply) that are used by these fungi to feed on. When everything is plentiful in a certain location, it makes just the right environment for the growth of mold.

To further avoid the proliferation of mold in your structure, consider these elements:
Mold Spores
These are invisible to the naked eye. They have the ability to attach themselves to just about any solid object and are carried through the air. They especially thrive on damp surfaces or porous items.
Temperatures
Mold doesn’t like one particular climate. Instead, it prefers temperatures that are similar to the human body, and can grow in both cold and hot areas. Moist and humid areas, however, are the most prone to the growth of mold.
Moisture
Mold will seek moisture out of any kind whether it is from leaky pipes or climate conditions. Also, areas which trap condensation or water vapor are ideal for mold growth.
Feeding Agent
Most living things release carbon atoms. If the first three requirements are met, then mold will use just about any organism that contains carbon as a source of food.

If you suspect that you have mold growth, contact us right away at SERVPRO of East Chattanooga by calling (423) 326-1406 any time of day or night, any day of the year. We will come and inspect your property so that we can work out a plan of mold remediation for you.

What It Takes to Improve Your Home After Fire Damage

6/20/2016 (Permalink)

Don't let fire damage your Collegedale home! SERVPRO of East Chattanooga can restore it quickly and efficiently!

Improving Your Fire Damaged Home - What Does It Take?

Fire can be one of the most destructive forces that can impact a home, causing significant damage in a matter of minutes. Some fires will burn for much longer periods of time, resulting in catastrophic damage to the property. Regardless of how long your fire raged through the home, you need to overcome fire damage so that life can resume as soon as possible. While the damage to your home may have been significant, you may be able to improve the area easily and repair the damage if you follow a few steps. 

Determine the Scope of the Project

As a first step in the Collegedale fire damage repair process, you will need to determine how significant the damage is. Initially, you can review the area that was impacted by the fire directly but bears in mind that this is not the only area where damage has occurred. The area may also be damaged by smoke and water, which could be in the space because of the firefighters who put out the blaze. Remember that smoke can spread throughout the property even if the fire was localized to one or two rooms, and water may spread beyond the burned area as well. 

Begin the Remediation Process

There are different steps that you can take to repair fire damage on a property, and the first step is to remove the water that was left behind by the firefighters. The best way to accomplish this goal is through the use of professional extraction equipment utilized by expert repair technicians. This is the fastest and most efficient method available. Remember that water damage can lead to mold growth if the water remains in the building for a longer period, so time is of the essence. Smoke damage may also need to be addressed at this time. Surfaces such as tile and carpeting that were not impacted by the fire but were damaged by smoke can be professionally cleaned for the best results. 

Repair the Fire Damage

Next, you can begin the difficult process of repairing the fire damage. You may need to remove the materials that have been damaged by the fire, and this may include everything from drywall to support and structural beams. The fire damage may require construction efforts to be completed, but you can easily improve your property when you use the services of a professional fire damage repair team. 

Locally Owned Company with National Resources

When your property is impacted by fire damage, you may feel stressed and anxious about how you will repair it. However, you can move beyond the damage and restore your property with minimal time and effort required when you call SERVPRO of East Chattanooga. Reach our locally owned office for assistance by calling us at (423) 326-1406.

Restoration Company Helps Water Damaged Properties

6/14/2016 (Permalink)

Don't let flood damage your East Ridge home. SERVPRO of East Chattanooga will take care of the issue and make it "Like it never even happened."

Water Damaged Properties Get Help From Restoration Company 

East Ridge water damage problems are an ongoing issue. Located in Hamilton, County Tennessee, East Ridge is a link with downtown Chattanooga through the Bachman Tubes underneath the Missionary Ridge. East Ridge suffers from flooding due to its location, which is in a floodplain. The City manager states that not all of East Ridge experiences flooding. About 15% of the city's 8.8 square miles is prone to flooding.

Floods are prevalent in East Ridge and all over Tennessee and still cause lots of damage. Flash floods and storm-related flooding events have plagued Tennesseans for years before dams were constructed by the Tennessee Valley Authority. Floods remain the number one weather-related destructive force. 

Yes, East Ridge businesses and residential homeowners also have their share of other water damage issues, such as a sewer backup, roof leaks, burst pipes, and fires. However, whenever it rains consistently, this city's location makes it the perfect area for heavy flooding. Also, inland waters overflowing their banks contribute to excessive water damage. East Ridge city officials continue to evoke a Floodplain Ordinance. The city has recently revised its floodplain regulations. The annual regulations are designed to be in conjunction with FEMA's regulations for that area, to participate in the National Flood Insurance Program. 

Our SERVPRO certified technicians help Tennessee residential and business owners to restore their property from clean up to the rebuild. We are your neighborhood restoration experts with additional locations throughout the East Ridge area including Ooltewah, Altamont, and Harrison. There is no job that is too big or too small for us. When water or flood damage occurs in your home or commercial property, time is of the essence. 

Locally Owned Company with National Resources

If your property has been damaged by water caused by flooding or other events, we at SERVPRO of East Chattanooga have the experience, expertise, and tools to restore your property. Our water damage or flood damage steps involve a thorough assessment, water extraction, drying, dehumidification, cleaning, sanitizing, and restoration. As part of your removal water damage, we also provide validation and documentation for your claims. Call us today at (423) 326-1406 whenever you have flooding or other types of emergencies. 

Repair Your Business Property After Experiencing Commercial Fire Damage

6/8/2016 (Permalink)

Don't Let a Fire Damage Your Business in Chattanooga, Call SERVPRO

When a Commercial Fire Damages Your Business, Call SERVPRO

When a fire ravages your business property, you may wonder how you will be able to repair all of the fire damage. Some Chattanooga commercial fire damage will result in a full loss, but others may only impact a small area of the property and business. Regardless of how large or small the fire was, you may need the property repaired as soon as possible so that operations can resume. Until this happens, you and your clients may be inconvenienced, and the business profit will decrease. With a few important steps, you can rectify commercial fire damage in Chattanooga and get your operations back to normal as soon as possible.

Surveying the Damage
An important first step to take in the Chattanooga commercial fire damage restoration process is to survey the damage to your property. Through a quick overview of the damage, you will get a better idea of the scope of a repair project, and you can estimate how long it will take to get the damage repaired. Keep in mind that a fire often inflicts more damage than just the area affected by the flames. Smoke damage, for example, may spread throughout a property even when the fire was contained to a particular room of the building. Water damage incurred from the firefighters putting out the fire may also be present. Each of these types of damage will require a different overall repair process and may lengthen the overall restorative job.

Cleaning the Property
Clean the property and removing the ashes and soot are a high priority to limit damage and odors. In some cases, water extraction is necessary. Afterward, you will be able to determine other areas that may need to be cleaned. For example, carpeting or furnishings may require special professional cleaning techniques if they have been damaged by smoke or water.

Repairing the Area
While some areas impacted by the fire will need to be professionally cleaned, others will need to be repaired or replaced. For example, any charred areas that have been burned by the fire often will need to be entirely replaced and will not be salvageable. It can be difficult to determine which areas can be repaired or replaced and which can be cleaned, but a professional team of fire damage remediation professionals from SERVPRO can assist you in this area. We can inventory and document all salvageable and non-salvageable business items such as computers, copiers, furnishings, retail stock, and documents. Our team can also interact with your insurance provider to mitigate damages, costs, and your downtime.

If your business property has been affected by a fire, our team of fire damage specialists can help. As a locally owned company, we can respond quickly to your request for assistance with fire damage repair services. Contact SERVPRO of East Chattanooga today at (423) 326-1406 for assistance.

The Benefits of Chattanooga Water Damage Service

5/27/2016 (Permalink)

Chattanooga River Water Is Okay, But Not Flowing in Your Home

Call SERVPRO of East Chattanooga for Water Damage Repair in Chattanooga

The discovery of standing water in your home can strike you with dread, and you may wonder what it will take to get your home restored to normal condition. Chattanooga residential water damage can be seemingly minor or significant, but you should use professional water remediation services from SERVPRO to help you overcome the challenges you are facing rather than attempt to do the work on your own.

What Are Professional Remediation Services?
If you have Chattanooga water damage in your home, you may think that you can restore the damage just as well as us professional can. The reality, however, is that professional services are needed to remove the standing water as quickly as possible.  Our professionals will use powerful extraction machines that will suction the water out of the home in the fastest time possible. There is a possibility of mold growth in the home when the water remains for longer periods of time, so you need to find the fastest way to deal with the problem. Our technicians also take the additional step of drying out the air and features in the home by using large fans, air movers, to circulate the water-logged areas. We also make sure that the air and hard and soft surfaces are dry, by using dehumidifiers, before attempting to restore the property.

Why Are Professional Services Needed?
A great deal of emphasis is placed on drying out the home when you use professional residential water damage services, and this is because of the possibility for damaging mold growth. You could attempt to restore the condition of your home on your own, but you do not have the powerful equipment or the humidity testing equipment that is used by professionals. These machines and devices help you address the current damage and prevent future hazards.

When you are dealing with an unexpected disaster in your home, such as a flood, you may want to cut cut corners to save money as much as possible. However, you run the risk of developing mold growth or other problems. SERVPRO of East Chattanooga is ready to respond to requests for service today. Call us at (423) 326-1406 for assistance with your Chattanooga water damage issue.

Don’t Let Fire Damage in Altamont Be the End of Your Business

5/27/2016 (Permalink)

SERVPRO of East Chattanooga can restore your Altamont fire damaged property quickly and efficiently.

Don’t End Your Business Due to Altamont Fire Damage

It’s hard to stay positive after you’ve received word that your business has been damaged in any way at all; be it through flooding, burglary, or a fire. For companies in Altamont, fire damage, especially, sends owners into a panic. A calm and reasoned response are proven to be the best way of fixing problems quickly, even if they seem insurmountable at first. 

If your business has been damaged by fire in Altamont, it’s important to understand that this doesn’t mean game over. The only way that the building is out for the count so to speak is if you give up on it. It may take time, and it might test the limits of your insurance policy, but even extensive fire damage can be reversed with the right kind of help and support. 

Fire Damage Restoration Can Save Your Business 

While there are some types of fire damage in Altamont that can’t be repaired, if the blaze was spotted and extinguished quickly, this is unlikely to be the case for your business. However, the success of repair and restoration processes are time dependent, so don’t hang around when it comes to picking a fire damage team. 

Once you’ve arranged for a team of restoration techs to visit the site, the first thing that will happen is a full evaluation. This will let you know exactly how bad the damage is and what needs to be done to bring your business back to life. If you are finding it tough to stay positive, given the circumstances, asking questions and learning about this process can be helpful. It will keep your mind focused on practical, logical steps. 

It will also put an end to speculation. Once you have some answers, you can stop working with ‘ifs’ and start looking ahead to definite possibilities. Usually, it is up to you whether or not you want to be on site while the restorations are being carried out. You will not be allowed into the building, but you can stay close if you’d rather be on top of everything that is happening. For most people, however, staying on site is emotionally draining and they prefer to wait elsewhere while the repairs are ongoing. 

Choosing the Right Fire Damage Restoration Service 

If you are covered for fire damage, your provider will pay for all (or most) of the restoration costs. Nevertheless, this doesn’t mean that it isn’t worth comparing rates and reputations. Fire damage restoration, like most marketable services, can be very affordable, but the best companies aren’t always the cheapest either. 

This is why it’s important to research the various services and provisions on offer. If possible, find some information on the type of equipment that will be used and how many success stories a prospective company has to its name. The best fire damage teams are usually the ones that are highly regarded within the local area, so keep this in mind when searching for yours. 

Locally Owned Company with National Resources

SERVPRO of East Chattanooga can help you get your business back on track after an unexpected fire. We use state-of-the-art equipment and tools to carry out our repairs so that even extensive fire damage is quickly resolved and restored. Call us. (423) 326-1406. 

Water Damage Gruetli-Laager - Gruetli-Laager Water Damaged Experts

5/18/2016 (Permalink)

Don't let water damage your Gruetli-Laager home! Let the pros at SERVPRO of East Chattanooga take care of the problem!

Water Damage Specialists in Gruetli-Laager

Every water damage in Gruetli-Laager is going to be different, from the level of contamination it inflicts to the amount of water introduced into homes and businesses. Each scenario requires a different and unique solution, but the recovery process remains the same. Professional water damage repair and recovery experts understand that when it comes to standing water, the best response is a quick one. Whether from a flood, a storm, faulty household appliance, leaky pipes, and more, expert technicians in Tennessee have the experience, technology, tools, and equipment to help restore residential and commercial properties. 

When a Gruetli-Laager water damage expert appears at your office or home, they are well trained with the experience, expertise, and techniques to restore your property. Their water removal and cleanup process also provide validation and a cleaning process that goes into their full step system, which includes the following: 

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration 

When Gruetli-Laager water damage strikes, time is of the critical because the timeline between minutes to hours and 48 hours to a week is reflected in the damage water inflicts. For example, within minutes water begins to saturate everything, within hours water breaks down walls and all types of surfaces, including emitting a musty odor. Within 48 hours to a week, water creates the perfect environment for mold and mildew to grow and a harmful biohazard contamination to occur. 

Tennessee water damage technicians also specialize in restoring contents damaged by fire, water, or mold to save you money and to preserve those precious keepsakes that are irreplaceable. The cleaning methods utilized by water damage experts include the following: 

• Dry cleaning - cleans light residues or to pre-clean before wet cleaning. 

• Wet cleaning - removes various levels of residues. 

• Spray and Wipe - cleaning for items that can't be wet cleaned.

• Foam cleaning - upholstery fabrics that require specialized care. 

• Abrasive cleaning - involves agitation of different surfaces being cleaned. 

• Immersion cleaning - contents are dipped into a bath of a cleaning product.

• Move-Outs/Pack-Outs. 

Additional clean up techniques that involve an electronic method along with an inspection by a qualified electronics technician for TV sets, DVD players, computers and more. When valuable documents including photographs that are damaged by water, they may be restored depending upon the type of documents involved and the level of water damage. Document and photograph restoration process can involve air drying, dehumidification, freezer drying, vacuum freeze and thermal drying. 

Our expert's fire, water, and mold remediation can also help in easing home and commercial owner's worries and confusion with insurance inventory claims. Our knowledgeable staff begins by inspecting room-by-room inventory of all contents and to provide better information to settle claims quicker, thus giving our customer's peace of mind at a time when you need it the most. 

Locally Owned Company with National Resources

SERVPRO of East Chattanooga is locally owned and operated which makes us proud to be a part of the surrounding Tennessee communities of Collegedale, Altamont, and Spring City. We are available to help for any water damages with our services available seven days a week – including holidays and our 24/7 emergency services. Call us at (423) 326-1406. When there is a fire and water damage emergency, we are always nearby and ready to help. For additional information, visit our website at http://www.SERVPROeastchattanooga.com/blog.  

East Ridge Water Damage - Get Expert Advice and Help

5/13/2016 (Permalink)

East Ridge Water Damage Could Use the Help of SERVPRO

SERVPRO Offers Fast Water Damage Treatment in East Ridge

When you have any type of East Ridge water damage in your home or business, finding a company with the expertise to get the damage handled as quickly and professionally as possible is important. The longer the water damage is left unattended, the more severe and extensive the water damage restoration process is likely to be. Regardless of what type of water damage you've suffered, such as a weather event or burst pipe, it's important to bring in trained professionals who know how to get it handled safely and efficiently. Consider SERVPRO as an excellent choice.

It takes specialized equipment and fast action in order to find the cause of the problem and minimize further damage. For many homeowners, the result of water damage is clear; however, the source of leaking water can sometimes be hard to detect. Water could be seeping in from the foundation, or there could be a pipe hidden in a wall that has a pinhole leak. With time, water damage begins to spread. By the time a problem is detected, the leak may have been going on for a long time.

East Ridge water damage that is not managed quickly can lead to a number of serious problems. When walls or floors become saturated, they can swell and warp, leading to bigger repair issues. Additionally, the damp and humid indoor environment make the perfect breeding ground for mold and mildew. Clothing, carpet, furniture and personal possessions will be hard to restore if left untreated for too long.

One of the first things that need to be done to minimize East Ridge water damage is to make sure that standing water is removed as quickly as possible. Following the extraction of the standing water, experienced remediation technicians will begin the extraction process of removing dampness and moisture. Drawing water out of carpets, floors and furniture can help prevent further damage, but it is also an important step in lowering indoor humidity levels.

When water damage occurs, humidity in your home or business will be much higher than normal. If mold sets in, you'll have an even bigger problem, so carefully controlling indoor humidity during the drying process is something that remediation specialists take very seriously. They will not only remove water from your home but also use advanced dehumidification equipment to quickly bring humidity levels back down to normal levels while monitoring and tracking the entire dehumidification process. One such high-tech device for this is a hygrometer.

East Ridge water damage can affect everything from walls and floors to furniture and drapes. At SERVPRO of East Chattanooga, we always recommend that homeowners trust an experienced remediation specialist to handle any water damage. From complete water damage restoration to sanitizing personal items such as clothing, furnishings and other restorable items, it takes fast action for good results.

When flooding, a burst pipe or any other event has caused water damage in your home or business, it's time to get professional help as soon as possible. For assistance with water damage needs in East Ridge, give SERVPRO of East Chattanooga a call at (423) 326-1406. We have the expertise and equipment to get the cleanup and restoration done right.

Decatur Flood Damage - Dealing with the Outcome of a Flood in Decatur and Water Damage

4/30/2016 (Permalink)

Water damage in Decatur, or anywhere else for that matter, can be tough to clean up or repair.

Water Damage caused by flooding in Decatur

You may find that your home is suffering from water damage after a major storm has passed through your town. Water damage in Decatur, or anywhere else for that matter, can be tough to clean up or repair. There are steps you can take right away to start on the repairs, but you’ll also want to hire a certified professional to help you. For instance, floods or storm surges which are contaminated may contain pathogens, which become a breeding ground for mold. If they are left to fester, mold spores will spread throughout your home, becoming even harder to remove and very dangerous to the health of you and your family.


After a flood recedes, it is difficult to detect moisture, making your home very susceptible to water damage. Any standing liquids can encourage the growth of microbes, and within just twenty-four hours can saturate all types of textiles and go through drywall. Moisture can collect behind walls where it would be out of sight. However, if you react quickly, furniture and clothing can be saved. Remember to be cautious when entering a recently flooded building to avoid things such as contaminated liquids or even wildlife.


Turning off the electrical power before entering a home affected by water damage is essential to avoid dangerous situations. Plugged in devices or exposed wires can cause electrocution, causing severe injury or death. It is also best to slowly move through the building, since reptiles, snakes or rodents could be hidden under debris and suddenly bite. Wear protective clothing over your entire body to defend yourselves from such wildlife and any airborne contaminants. This will include rubber gloves, a vapor respirator, and protection for your eyes. Wear thick boots as well that can withstand animal bites and puncturing.


Decatur water damage can be devastating, but you can help prepare for the professionals by removing items which are very porous and will likely have to be discarded, especially if they’ve come into contact with fluids that are contaminated. These can include box springs, mattresses, particle board and pillows, all of which trap more moisture than any other items in your home and can foster microbes. Before you get rid of the items, be sure to properly itemize and record the items for insurance purposes.


After professionals arrive, they will look for any pockets of moisture with specialized equipment, such as behind tile or other materials which might not feel wet on the outside. The technicians will expose these moisture pockets to the air when found by taking off any drywall or other materials that are in the way. The cleanup process can begin once the source of moisture is found. This can include pressure washing the area with strong detergents, and the technicians can also speed up the drying process to stop any growth of molds and other harmful bacteria. If they do find any mold, they have the mechanical or chemical methods needed to remove the threat.


SERVPRO of East Chattanooga can come to your rescue at any time if you experience flooding and water damage. Just give them a call at (423) 326-1406 and they will come quickly to assess and repair the damage.

Chattanooga Fire Damage--Quick Repair to Getting Life Back to Normal

4/26/2016 (Permalink)

SERVPRO Says a Smoke Detector Can Prevent Loss of Life and Property

Call SERVPRO to Stop Chattanooga Fire Damage from Displacing You

 A house fire is a tremendously upsetting event, and the need to stay with friends or relatives while the property is in disrepair can extend the trauma. If you're dealing with fire damage in Chattanooga, TN, we are available to repair your home so that you can move back into it quickly and get your life back to normal. We specialize in reversing Chattanooga residential fire damage to help displaced families stop worrying and get back to living.

Our cleanup professionals undergo extensive fire restoration training that meets or exceeds industry standards for all aspects of fire restoration. We make sure that your repaired space looks not only as good as it did before the fire, but also smells smoke-free and is completely free of moisture or water damage. Whenever possible, our Chattanooga residential fire damage professionals will restore not only the structure of your home, but also any contents or family treasures that are salvageable. We understand that your cherished mementos are part of what made your house a home, and we'll save them whenever we can.

A fire can leave you feeling overwhelmed and displaced, but we're here to help 24 hours a day, seven days a week. You can contact us anytime you need us, day or night. Expect to hear from us within the hour and have a Chattanooga residential fire damage cleanup professional on site within four hours. We will immediately examine your space and begin testing restoration treatments to give you a complete assessment of the scope of the job and the expected restorability of specific items. We may even generate a proprietary software program called the CCIS, the Contents Claim Inventory Service. This will itemize damaged articles and materials thereby helping you with the claims process.

Don't let Chattanooga fire damage keep you out of your home any longer than absolutely necessary. Instead, let our cleaning and restoration service help you get life back to normal for you and your family as quickly as possible. If you've experienced a fire, call SERVPRO of East Chattanooga at (423) 326-1406 to get the help you need.

Collegedale Fire Damage - Fire Damage in Collegedale and Recommendations for Quick Recovery

4/8/2016 (Permalink)

SERVPRO doesn't mess around when it comes to fire damage in Collegedale. We will immediately respond to your fire damage emergency needs right away!

Recommendations for Quick Recovery After Fire Damage Strikes in Collegedale 

Collegedale fire damage can wreck a home and everything in it. In fact, if the fire spreads far enough, the structure of the home may come tumbling down. Being prepared for a fire is not always easy, but some things can be done. Moreover, it frequently involves making sure the home always has batteries in fire alarms that work and other things like fire extinguishers in the right places. So, for those of you who are interested in what needs to be done first to make sure your family and your home are protected, here are three invaluable Collegedale residential fire damage recommendations that the family members can use to make sure that they are not off guard. 

 Recommendation #1 -Invest in a Fire extinguisher 

Everyone in the home uses the kitchen from time to time. For some people, they may only use it to eat, while others enter the kitchen to make food preparations. Regardless of the situation or the circumstances, people should always keep a fire extinguisher in this area to put out of the fire if one does occur. Fortunately, the cost of a fire extinguisher can vary so people should make sure that they are shopping around for one that they can afford. 

Recommendation #2 – Keep Baking Soda Around Since it is Used for Grease Fires 

It is not unusual for Collegedale fires to occur in the kitchen area while cooking with grease. Since grease fires can spread quickly, people must know what they can use to recover quickly. One way that people can react quickly is to use baking soda to drown out a grease fire, precisely because it can put out the fire quickly without it spreading to other areas in the home. 

Recommendation #3 - Keep Emergency Number Close 

When a fire does occur, time is of the essence. People should have emergency numbers readily available so that they can minimize the time that it takes to get the help that is needed. 

Locally Owned Company with National Resources

So, for those of you who are interested in finding out more about fire damage prevention, you should contact SERVPRO of East Chattanooga at (423) 326-1406. 

Chattanooga Mold Remediation and Restoration Terms

3/12/2016 (Permalink)

Mold Remediation By SERVPRO Mitigates Damage and Boosts Safety

SERVPRO Explains Terms of Mold, Fire, and Water Damage to a Chattanooga Property

When it comes to Chattanooga mold remediation, you are likely to hear many terms that you find unfamiliar. To make a stressful experience much easier to handle here is a look at the most common restoration terms you need to know. Directly below, you’ll find terms related to the insurance process in general, and mold remediation provided by SERVPRO.

Air mover: Used to combat water damage, this is an industrial strength fan that dries out wet items that can be salvaged (saved).

Antimicrobial agents: Cleaning products that are applied to items to remove any microorganisms and keep them from coming back.

Containment area: A term used during mold removal projects to identify a spot that contains mold spores and mold colonies. It is often blocked off by a plastic, poly barrier.

Dehumidifier: A machine that pulls water vapor from the air to return moisture levels inside the home to acceptable conditions,

Demolition: Process that involves removing and safely discarding all wet carpet, drywall, building materials, and installations.

Drying: Refers to a period (usually 48-72 hours) during when air movers and humidifiers are placed within the structure to remove any moisture from structural materials and the air after actual water removal.

Extraction: Refers to the first step of water damage restoration during which excess water is removed using pumping equipment.

Hygroscopic: A material that can absorb and retain air vapor or moisture from the air.

Moisture Meter: A tool that detects moisture trapped in materials or walls and helps identify the water intrusion source.

Mold testing: A process that uses air and surface samples to determine the amount and species of mold found in structures. This is not necessary when an apparent mold damage site is visible.

Mycotoxin: Most often referred to as mold, this is a toxic secondary metabolite that is produced by organisms in the fungi kingdom.

Psychrometry: A term used to denote the measure of relative humidity (RH) content in the air; evaluated using a psychrometer.

Thermal imaging camera: A tool used to identify points of water by detecting changes in temperature.
 
Common Insurance Terms Used During the Restoration Process 
Agent: The insurance company representative who clarifies the policy and works with contractors throughout the restoration process.
Adjuster: The person who advocates for the policyholder (most likely, you) while appraising and negotiating an insurance claim.
Claim: What is filed when the policyholder is attempting to recoup money from the insurance company for damages and repairs.
Inspector: Individual responsible for determining how severe the situation is and offering suggestions regarding what should and should not be done; this person does not work for the individuals making the repairs.

SERVPRO can assist with the claim as we are ranked at the top of the water, fire, and mold remediation services by most insurance companies. If your Chattanooga property sustains mold damage, call us for quick remediation. Our IICRC trained technicians can restore your home to a safe environment for you and your family to enjoy. "Like it never even happened."

We’re Highly Trained Mold Remediation Specialists

SERVPRO of East Chattanooga has a team of trained mold damage specialists who get started quickly to get your home or business back to normal, with specific training and certifications to handle your restoration needs. Whether in Chattanooga, Ooltewah, or Collegedale, we respond 24/7 to your needs. (423) 326-1406

What You Need to Know About Services for Residential Fire Damage in Ten Mile

3/11/2016 (Permalink)

If your property is suffering from this sort of damage, you may need immediate help to salvage it.

Call SEVRPRO of East Chattanooga for Ten Mile Residential Fire Damage Services

When you need Ten Mile residential fire damage services, you should contact a locally owned and operated professional that can quickly diagnose the exact nature of your problem and then get right to work on solving it. Fire and smoke are particularly destructive forces that can gut a structure and cause it to be condemned. If your property is suffering from this sort of damage, you may need immediate help to salvage it.


You'll Need a Company That Specializes in Fire Damage Restoration
After any damage has occurred, you should contact a company immediately for an initial diagnosis. This will then be followed by a team getting directly to work on cleaning up and fully restoring the affected area. This way, cleanup, and removal of debris, neutralization of remaining odors, and purifying of the air can commence quickly to prevent any further health problems that often arise after fire damage.


Concentrate on Restoration Rather Than Replacement
The focus of good restoration service should always fixate on restoring your property rather than replacing it. When possible, it's better to isolate quickly and neutralize any issues rather than replacing your entire property. Restoration not only costs you less money in the long run, but it also allows you to quickly get back to living your life faster. If parts of the property do need to be completely rebuilt, talk to the company about timelines for the areas that are fixable first, and then concentrate on the areas that need to be entirely redone.


What to Expect From Any Service
A reputable restoration service will do an immediate assessment of the damage, followed by board up and tarp service if required. From there, they will remove all affected material and begin airing out and drying the general area. Once all of the debris, smoke, and soot has been eliminated from the area, they can begin restoring your property back to pristine condition.


What to Look For
It's best to hire a locally owned company that has a focus and connection to your community. You should also ensure that the service personnel you are dealing with are fully qualified, trained, and experienced at diagnosing and solving the problems that affect your property. When you are dealing with severe fire and smoke damage, you want to make sure the company you choose can handle the scope of the project and will help you handle any problems that come up.


SERVPRO of East Chattanooga is a locally owned and operated authority for Ten Mile residential fire damage cleanup and restoration. When fire damage threatens properties in the areas of East Chattanooga, East Ridge, Decatur, Altamont, and the surrounding region, we can help. Contact us now for a prompt response to your fire damage emergency at (423) 326 - 1406.

Preventing Water Damage Before Pipes Freeze in Altamont

2/24/2016 (Permalink)

Don't Allow This Burst Pipe to Flood Your Home with 250 Gallons of Water Per Day

SERVPRO Can Restore Altamont Water Damage If the Pipes Do Freeze

Water damage in Altamont can occur in many ways. A quarter of a million families have homes ruined from water damage due to frozen pipes. Recovering from this water disaster is not an easy fix. A 1/8 inch crack in a pipe can flood your home with up to 250 gallons of water per day. All pipes can freeze and burst under conducive conditions. Take a few simple measures, and save yourself lots of money and aggravation.

What to Do Before the Pipes Freeze
If you insulate the pipes in your home’s crawl space and attic, you are better protecting the plumbing system from freezing. Further, these pipes are the most susceptible to breaking. The more insulation that you use, the more protection you will have to prevent your pipes from freezing that will lead to water damage.

Use heat tape or thermo-controlled heat cables to wrap your pipes. Use only approved products. Follow all installation and operating instructions. Utilize these products where water lines are exposed to the elements or not within range of home heating.

Leaks that would allow cold air inside will need to be sealed. Look for leaks in pipe penetrations and vent openings. Simple caulk or insulation can be used to keep the cold out. When the temperature drops severely, a tiny air opening can freeze a pipe.

Always disconnect garden hoses and cover your outside faucets with foam covers. Covering these exterior faucets reduce the chances of pipes freezing in that span of pipe just inside the house.

Don’t forget to drip warm and cold water from your pipes during the night if the ambient room temperature is close to the freezing point. Dripping your faucets help keep water flowing through the pipes and prevent freezing. Additionally, open cabinet doors to allow heat to get to pipes under sinks and near outside walls. If you are going on vacation, have a friend or neighbor check on your house daily and be sure it’s warm enough to prevent freezing. Shut off your water system and drain it. Call SERVPRO to mitigate any water damage when spotted.

When the Pipes Freeze
Don’t risk it! If you turn on your faucets and no water comes out, leave the faucets turned on and call a plumber right away. If you discover that your water pipes are frozen, turn off the main water valve but leave the taps on. Try to thaw a frozen line with a hair dryer. Warm the pipe from the faucet downward toward the coldest section of pipe. Remember, do not use electrical appliances in water for your safety.

In the event, a pipe does burst, or ice damming has resulted in water intrusion, call SERVPRO to remedy your Altamont water damage. We will guarantee our work to your complete satisfaction and restore your property "Like it never even happened."

We’re Highly Trained Water Damage Specialists

SERVPRO of East Chattanooga specializes in water damage restoration, the cornerstone of our business. We have extensive fire and water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end. We cheerfully serve our local communities of Altamont, Chattanooga, and Ten Mile. Call us 24/7 for emergency assistance. (423) 326-1406

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Finding A Reputable Water Damage Restoration Company in Gruetli-Laager

2/23/2016 (Permalink)

When Your Tub Cannot Hold the Water, Call SERVPRO for Help

Gruetli-Laager Homeowners Can Rely on SERVPRO for Complete Water Damage Restoration

Gruetli-Laager water damage can strike at any time. From natural disasters to plumbing issues water damage can cost you lots of money. It can cost you even more without a reputable company that you can trust. When you need someone to repair your leaky roof, flooded workshop, or even remove mold, use these tips to find a company that will help you get back on track.

Where to Start
If you have water damage to your residence, you can do these simple things to ensure a positive result when dealing with water damage restoration professionals. Be sure to communicate with your insurance company immediately. Ask them about your policy coverage and requirements that they have on filing a claim. Ask your agent if they work with particular water damage restoration companies. SERVPRO is a preferred vendor for numerous insurance and property management companies. That tells you something. Help yourself by stopping ongoing water damage to your property. If your carpets are wet, use fans and dehumidifiers to start drying them out. if feasible. Take video or pictures to document the water damage to your property.

Find a Company You Trust
Before you select a water damage restoration professional or company, check on their work history and references. Remember your insurance agent or adjuster? References will help determine if the contractor is familiar with your particular water damage problem. A contractor can easily give you names and phone numbers of at least three clients with projects like yours. Talk with each customer about how the project was done and whether it was completed on time.

Check out Your Contractor
Determine if the contractor is insured. Don’t be afraid to ask for copies of current insurance certificates, so you don’t become liable for any injuries that transpire during the project. Reputable companies will carry personal liability, worker’s compensation, and property damage coverage. This is a sharp point to select SERVPRO--to rely on a Corporate Franchise, one of 1700, that are ranked by "Entrepreneur" Magazine as a top 10 for seven consecutive years. Why look any further?

Get It in Writing
Develop a written contract with anyone you hire. It will need to be explicit about the work to be performed, techniques to be used, and the price of labor and materials. Additionally, it is a good idea to have a timeline that is agreed on by both parties. Don’t pay in full for all repairs in advance and never pay with cash. SERVPRO of East Chattanooga will provide the following as needed:
--CCIS--Contents Claim Inventory Service to inventory all water damaged items
--Service Authorization Form to begin work immediately to mitigate water damage
--Ongoing paperwork detailing the water removal and restoration process
--Written documentation of thorough drying down to normal moisture levels
--Final Walk-Thru to ensure your complete satisfaction with our efforts to restore your home to pre-loss condition "Like it never even happened."

Remember, you don’t have to feel pressured into making a quick decision. Although you may feel nervous about getting the water damage repaired, don’t act with haste. You could make temporary repairs while you check out the contractor and develop a written contract. You can trust the SERVPRO technicians to follow IICRC guidelines and surpass industry standards to restore your water damaged Gruetli-Laager home.

We’re Highly Trained Water Damage Specialists

SERVPRO of East Chattanooga specializes in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end. We are proud to serve our local communities of Gruetli-Laager, East Ridge, and Chattanooga. Call us 24/7 for prompt help. (423) 326-1406

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Fire Damage Recovery Process in Decatur

2/19/2016 (Permalink)

Call SERVPRO If You Suffer Decatur Smoke and Fire Damage

Learn About the Decatur Fire Damage Remediation Process

When you experience Decatur fire damage, you may not know how to start the recovery process. Even if the superficial signs of fire damage are cleared away, lingering problems like smoke damage can continue to mar your home over the long term. All fire damage manifests itself differently, but skilled professionals can help homeowners get to the bottom of their issue through a standard fire damage searching procedure.

The cleaning begins after the worst of the fire damage has been taken care of by firefighters and other emergency personnel. Once the smoke clears,
the Decatur fire damage remediation specialists can begin cleaning up the
area. The procedure usually depends on the type of damage present in the
area, and every remediation process is different for every client.

When our specialists arrive at your door, they'll proceed carefully by inspecting the surrounding area and testing the damaged sections to determine the extent of the damage. The experts always make sure to avoid doing anything that might exacerbate the damage, and they'll run you through the inspection process to develop a plan of action.

If the fire damage was particularly extensive and did damage to your roof or windows, they'll make sure that the security of your home is not compromised by boarding up missing walls and windows and setting tarps around the damaged sections of the roof to maintain your privacy. In addition to making sure that the open areas are covered, experts usually begin the water removal process immediately after. What many
homeowners don't realize is that water damage appears almost at the same
time as smoke damage does. In order to combat such effects, the experts set up dehumidifiers to dry out the remaining water.

When the water has been cleared, the specialists move on to the brunt of the fire damage. They begin by looking into the smoke and soot damage around your home's surfaces, and they then remove it carefully to avoid agitating troublesome particles. Once the surface has been taken care of, the professionals proceed to clean all other areas that may have been
damaged by the fire. A standard Decatur fire damage cleaning also takes restorable items into account, and all noticeable odors are removed with fogging equipment and air scrubbers.

The final step in the restoration process involves handling all the remaining minor repairs around the property, such as replacing the drywall and painting over a freshly cleaned surface. This may also involve installing new carpeting and taking care of major repairs to your home.

SERVPRO is locally owned and operated, and all our employees are highly skilled and trained through IICRC guidelines to provide customers with the most thorough cleanup available. Whether you need smoke damage remediated or entire sections of the home repaired after extensive fire
damage, we're ready to help. "Like it never even happened." When you experience Decatur fire damage, call us as soon as possible at (423) 326-1406

Hamilton County Storm Damage Testimonial

12/28/2015 (Permalink)

SERVPRO to the Rescue When a Storm Strikes

SERVPRO Is Proud of Hamilton County Storm Damage Testimonial

Five stars to Craig and SERVPRO of East Chattanooga.

On Christmas Day 2015, severe storms rolled into the Hamilton County, TN area. Unfortunately, we were out of town at the time. Our home received storm damage that caused various interior leaks in two rooms. Craig and his team of SERVPRO experts are the best! Our emails, voice messages, texts, and phone calls on Christmas Day and the day after were all answered in a super timely manner. Many people in Hamilton County also had Christmas Day storm damages to their property, businesses and homes.

SERVPRO discovered the source of our leaks was the chimney damaged during the high winds. The only "damp" carpet after the water leaks, was a very small corner area in our home office. Yesterday a SERVPRO team pulled the office carpet and padding back then started fans to expedite carpet drying. This morning the same team came back to our home, completed all chimney repairs, and inspected our entire large roof area. Upon roof inspection, they found only one shingle that needed their attention. The same SERVPRO team checked the carpets and sheetrock in our home office. Those were noted to be completely dry. This morning, SERVPRO stretched carpets securely back in place. My husband and I could not be more pleased with their work.

Our thanks to SERVPRO for a job well done at our home and in our great time of need. We will never hesitate to recommend Craig and his fine group of responsible people whenever we get the opportunity to do so. Our storm damage was greatly minimized. Also, we learned that SERVPRO is on Allstate’s list of reputable companies to contact should homeowners or business owners need help. Hearing that from our local Allstate Agent just confirmed, even more, our decision to contact SERVPRO.

Thanks again Craig and your wonderful team of experts! Susan and Ken M.

We're Highly Trained Storm Damage Specialists

As water and storm damage specialists, SERVPRO of East Chattanooga has the experience and advanced training that enables us to restore your property quickly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. We are proud to serve Hamilton County. Call us 24/7 for emergency help. (423) 326-1406

Severe Fire Damage Restoration for Chattanooga

12/16/2015 (Permalink)

When the Flames Are Out, Call SERVPRO to Get You Back Home

In Chattanooga, SERVPRO's Fire Damage Restoration Service Excells

Fires are a dangerous and destructive force. Chattanooga fire damage can be very despairing to a homeowner if it reaches a large scale. If a large fire occurs on your residential property, you may feel inclined to panic. And even when the fire is put out, you are likely left with a variety of damages that leave you wondering how you will ever restore your property. While the reality of fire damage may seem overwhelming, recovering from the damages does not have to be so. SERVPRO suggests putting the burden of fire damage restoration upon the professionals.

What To Do Following The Fire. Once the fire has transpired, get in contact with the local disaster relief officials. These individuals will help you secure food, clothing, and temporary shelter if necessary. Also, be sure to call your insurance company. The company's insurance adjuster will survey the damage and monetize the repair costs. SERVPRO recommends getting additional support by calling us to come out and inspect the fire damage and offer a strategic action plan. We are preferred vendors, or work closely, with over 320 insurance and property management companies, government agencies, and state and local bodies. We will gladly coordinate, with you and your adjuster, a Chattanooga fire damage restoration plan, that can begin immediately upon approval. Water and debris removal will mitigate losses and lower your expenses.

Removal of water and charred debris are necessary first steps to lessen on-going degradation of personal and structural property. Boarding up open areas against the elements and vandalism may also be required after major fire damage.

Clean up and Smoke Removal. Interior walls, ceilings, furniture and flooring that is salvageable will be cleaned using IICRC approved techniques. Non-salvageable items will be wrapped and safely discarded to limit contamination. Complex cleaning can be done at our facility by packing and shipping out documented and inventoried items. Smoke, soot, and ash removal is a two-step process. Soot, an oily based residue, requires special sponges, detergents, and techniques for cleaning without staining walls, ceilings, and wood furniture. HVAC system, especially the ductwork, may require special vacuuming and fogging to remove smoke particles and odors. Special foggers are used for final odor removal before an additional application for deodorizing.

Mold Remediation. In addition to eliminating smoky odors and the damage it causes, fire damage restoration experts are skilled in mitigating mold growth. Typically, the extinguishing efforts of the fire department will leave excessive water on your residential property. The mixture of a cellulose food source and water and moisture encourage the expansion of fungi. Air scrubbers, and  foggers, containing disinfectants, antibacterial and antifungal products complete the clean up.

Call SERVPRO. With over 55 years of experience in the fire damage restoration industry, our IICRC-certified technicians work with skill and precision to restore your fire damaged Chattanooga property. We will work, always in your best interest, to get you back to a safe home--"Like it never even happened."

24-Hour Emergency Fire Restoration Service

SERVPRO of East Chattanooga is locally owned and operated so we are part of the Chattanooga community too. When you have a fire or water emergency, we’re already nearby in Chattanooga, Harrison, or Collegedale and ready to help. Call us. (423) 326-1406

Tips on Preventing Water Damage to Your Home in Collegedale

11/20/2015 (Permalink)

Don't Let Your House Get Iced

Prevent Water Damage in Collegedale by Following These Tips by SERVPRO

According to research studies, most homes will experience water damage once every eleven years. Since this is the case, homeowners need to know what strategies they can implement to prevent this water damage from occurring on their property. To get the information and advice you need regarding how to prevent and effectively handle water damage in Collegedale, SERVPRO presents the following advice.

Consider Your Plumbing System that can be a primary source of water damage potential. One aspect of the system that you should consider is the water supply line for the refrigerator's ice maker. This small feed line is a prime culprit for slow drips that can develop into water streams, usually when no one is home. When this supply line is installed incorrectly or becomes pinched, your home can be subjected to unwanted flooding. To prevent this from happening with a new appliance, have the delivery person install the water line. This line should be visually inspected for leaks at the wall and also at the source under the kitchen sink. The shut-off valve is conveniently located at this plumb point.

Take Care Of Your Gutters & Downspouts. In many cases, homeowners experience a flooded basement because their gutters aren't draining properly. To ensure that your gutters work efficiently, inspect them during a heavy rain. Make sure to remove debris of fallen leaves from your gutters, utilizing leaf blockers if necessary. Clearing the downspouts of blockage or obstructions ensures that water can drain the gutter system properly. Though not common, be aware of ice dams forming in the gutters. Upon initial thawing, water can accumulate and lead to water damaged roofs, soffits, and fascias.

Repair Your Roof. If your roof is old or has been possibly compromised by strong winds or hail storms, it may be time to have it inspected. Hire a professional roofer to complete this inspection and consider following his advice. Water intrusion by way of the roof usually results in expansive water damage as the water can travel vertically and wick horizontally. Structural drenching may need more than water removal and restoration services that SERVPRO can provide. Prevention saves time, stress, property, and money.

Don't Delay-Call SERVPRO Today! Although learning about a few tips to prevent water damage is important, you should know that excessive water can still surface on your residential property in Collegedale causing minimal or extensive water damage. Immediate removal of pooling or leaking water will mitigate water damage effects, thereby lessening repairs and costs. SERVPRO, with our crews of  IICRC-certified technicians, responds ASAP to your call.  We have extensive industry experience, equipment, and products plus over 1,650 franchises, several local. 

Highly-Trained Water Restoration Specialists

As water damage specialists, we have the expertise, experience and the advanced training that enables us to get your Collegedale home dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates. Call us for 24/7 assistance. (423) 326-1406

Health Hazards and Damage Caused by Water Affect Buildings in Chattanooga

8/22/2015 (Permalink)

Water Can Dampen Your Business Data

Storm Water Damage Results in Health Hazards in Chattanooga

Health hazards caused by water damage to buildings in Chattanooga can escalate quickly. Within just a few minutes, the water can seep into other areas increasing damages and costs for insurance claims. Items like drywall, wood, furnishings, carpet, and precious antiques will warp, swell and eventually split.

Quick Action is Essential

Hiring a water restoration company, such as SERVPRO, as soon possible is essential to saving as many items in the building as possible. Once furnishings begins to swell and warp, it will be more difficult to save the items. Carpets absorb water like a sponge and require immediate attention. As the drywall begins to soak up water, more walls will need to be replaced. Once the drywall is wet, the building structure could become affected by mold, and a musty smell will be noticable in the air. The longer the water sits, the more contaminants will be found in the water and the building.

Appearance of Mold and Fungi

If the water damaged building is not treated quickly, within days fungi could begin to appear, and also, an increase in the musty odor. When water is present, the relative humidity will also rise which creates additional moisture in the air. This excess moisture can damage desks, furniture, electronics, and even appliances. The conducive condition for mold proliferation increases as the moisture level rises. Also, people who have respiratory issues could become increasingly ill.

Black Water Contamination

Black water is raw sewage or converted gray water that has been standing within the building or pipes for days or up to a week.

Once water has been in an area for this length of time mold spores have developed into fungi and mold. This growth will affect paper coverings, dry wall, books, paper and building materials. Quick action is required to stem the water damage to business data. Discoloration can also occur when water affects the chemicals in furnishings and other materials. The longer the water remains in the building, the more items will need to be discarded and replaced.  Consider SERVPRO as the immediate response team to get your business back up and functioning. 

Commercial Building Restoration Services

We are available 24 hours a day to get your Chattanooga business back up and running. Our expertise includes restoration services for water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services:

We are available 24 hours a day to get your Chattanooga business back up and running.  Call  (423) 326-1406

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