Recent Posts

With Colder Weather Comes Greater Risk of Fire

11/30/2020 (Permalink)

Seasonal traditions like Thanksgiving and Christmas require adjustments to our daily routines as the thermometer drops in the region. With these changes come unwanted risks including fire hazards from additional holiday lights, candles and cooking.  Below, we list some preventative measures you can take now in order to prepare for the colder seasons.

  • Change the batteries in your smoke alarms and carbon monoxide detectors. This process should be completed on an annual basis, preferably at Daylight Savings Time or the beginning of a new season to ensure your home and business is safe and prepared for potential emergencies.
  • Check your heaters and HVAC systems for signs of failure and damage. Heating systems pose a significant threat of fire damage during the fall and winter months, so preparation and HVAC system inspections are critical in order to eliminate the risk of fire or lack of heat in your home. Any space heaters should be also be placed away from items that pose a risk such as clothing.
  • Fireplaces should be inspected annually to ensure they do not pose a risk, and combustible materials should be kept a safe distance away.
  • Clear your roof and gutters of debris that can collect and pose a risk if ignited.
  • Do not leave a fire of any kind unattended.

As colder weather ushers into the East Tennessee region, so does the risk of fires in your home or business. SERVPRO of Chattanooga wants to remind you about safe practices and safety precautions this fall and winter. Along with many other preventative measures you can take, these steps are critical in helping to keep you, your family  safe.

If your home or business does experience a fire damage event of any size, our team is here for immediate assistance. Our fire restoration professionals can handle the entire restoration and reconstruction process for you in order to help ease the stress that often comes with these types of disasters. For more information, give us a call at (423) 326-1406.

Who You Gonna Call? SERVPRO!

11/30/2020 (Permalink)

We are available 24 hours a day, 7 days a week to help during your time of need. When you call, we answer- even if it is 10 PM on a Friday. We understand that when you have water coming through light fixtures or sewage backing up into your shower and onto the bathroom floor that you cannot wait until business hours on Monday.

That is why when you call, we answer and we respond to the loss. We are able to speak with you, get details about what is going on and dispatch a crew as soon as possible.

SERVPRO of Chattanooga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster!

Call SERVPRO of Chattanooga at (423)-326-1406.

Flood Water Classification Overview

10/29/2020 (Permalink)

Flood Water Classification Overview

There are three main classifications of floodwaters: clear water, gray water, and black water. Although their names imply it, these aren't wholly determined by the color of the water, but instead by a few factors related to how many contaminants are in the water. Clear water is somewhat rare, as most of the time it picks up enough contaminants to become at least gray, but black water is by far the most hazardous and damaging of the three. Never try to deal with black water yourself, as its interaction necessitates the kind of heavy gear and training that SERVPRO equips its technicians with. Here are a few key facts about each type of water.
 
Clean Water
 
Clean water originates from water mains, pipes, and other sources of relatively untampered water in your home. Collegedale flood damage with clear water is lighter and easier to restore than other types of damage, due to both reduced volumes of water and lighter safety procedures during the task. This water is usually identifiable as being clear and unclouded. However, time is important, as without quick removal clean waters can progress and become gray.
 
Gray Water
 
The awkward middle child of flood damage, gray water concerns water that may or may not have significant contaminants in it, and thus pose a potential health risk. More care is required in these waters, and they can be deceiving, as they too may sometimes be clear in appearance.
 
Black Water
 
The most dangerous and damaging type of water that SERVPRO deals with is black water, which can originate from a storm flood, a major health hazard such as a septic tank overflow, or when gray water is left untreated. This water contains dangerous contaminants, including fungi and microbes that may cause health effects. Black waters stain surfaces easily and are often more violent in their damage, so in addition to having the most restrictive safety precautions, this type of water also often causes the most damage.
 

Tips to Prevent Water Damage in Your Collegedale Home

10/29/2020 (Permalink)

According to research studies, most homes will experience water damage once every eleven years. Since this is the case, homeowners need to know what strategies they can implement to prevent this water damage from occurring on their property. To get the information and advice you need regarding how to prevent and effectively handle water damage in Collegedale, SERVPRO presents the following advice.

Consider Your Plumbing System

Your plumbing system can be a primary source of water damage potential. One aspect of the system that you should consider is the water supply line for the refrigerator's ice maker. This small feed line is a prime culprit for slow drips that can develop into water streams, usually when no one is home. When this supply line is installed incorrectly or becomes pinched, your home can be subjected to unwanted flooding. To prevent this from happening with a new appliance, have the delivery person install the water line. This line should be visually inspected for leaks at the wall and also at the source under the kitchen sink. The shut-off valve is conveniently located at this plumb point.

Take Care Of Your Gutters & Downspouts

In many cases, homeowners experience a flooded basement because their gutters aren't draining properly. To ensure that your gutters work efficiently, inspect them during a heavy rain. Make sure to remove debris of fallen leaves from your gutters, utilizing leaf blockers if necessary. Clearing the downspouts of blockage or obstructions ensures that water can drain the gutter system properly. Though not common, be aware of ice dams forming in the gutters. Upon initial thawing, water can accumulate and lead to water damaged roofs, soffits, and fascias.

Repair Your Roof

If your roof is old or has been possibly compromised by strong winds or hail storms, it may be time to have it inspected. Hire a professional roofer to complete this inspection and consider following his advice. Water intrusion by way of the roof usually results in expansive water damage as the water can travel vertically and wick horizontally. Structural drenching may need more than water removal and restoration services that SERVPRO can provide. Prevention saves time, stress, property, and money.

Don't Delay- Call SERVPRO today! Although learning about a few tips to prevent water damage is important, you should know that excessive water can still surface on your residential property in Collegedale causing minimal or extensive water damage. Immediate removal of pooling or leaking water will mitigate water damage effects, thereby lessening repairs and costs. SERVPRO, with our crews of  IICRC-certified technicians, responds ASAP to your call.  We have extensive industry experience, equipment, and products plus over 1,650 franchises, several local. 

Highly-Trained Water Restoration Specialists

As water damage specialists, we have the expertise, experience and the advanced training that enables us to get your Collegedale home dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates. Call us for 24/7 assistance. (423) 326-1406

Walking You Through The Fire Damage Remediation Process

9/23/2020 (Permalink)

Walking You Through The Fire Damage Remediation Process

When you experience fire damage, you may not know how to start the recovery process. Even if the superficial signs of fire damage are cleared away, lingering problems like smoke damage can continue to mar your home over the long term. All fire damage manifests itself differently, but skilled professionals can help homeowners get to the bottom of their issue through a standard fire damage searching procedure.

The cleaning begins after the worst of the fire damage has been taken care of by firefighters and other emergency personnel. Once the smoke clears, our fire damage remediation specialists can begin cleaning up the area. The procedure usually depends on the type of damage present in the 
area, and every remediation process is different for every client.

When our specialists arrive at your door, they'll proceed carefully by inspecting the surrounding area and testing the damaged sections to determine the extent of the damage. The experts always make sure to avoid doing anything that might exacerbate the damage, and they'll run you through the inspection process to develop a plan of action.

If the fire damage was particularly extensive and did damage to your roof or windows, they'll make sure that the security of your home is not compromised by boarding up missing walls and windows and setting tarps around the damaged sections of the roof to maintain your privacy. In addition to making sure that the open areas are covered, experts usually begin the water removal process immediately after. What many 
homeowners don't realize is that water damage appears almost at the same time as smoke damage does. In order to combat such effects, the experts set up dehumidifiers to dry out the remaining water.

When the water has been cleared, the specialists move on to the brunt of the fire damage. They begin by looking into the smoke and soot damage around your home's surfaces, and they then remove it carefully to avoid agitating troublesome particles. Once the surface has been taken care of, the professionals proceed to clean all other areas that may have been damaged by the fire. A standard Decatur fire damage cleaning also takes restorable items into account, and all noticeable odors are removed with fogging equipment and air scrubbers.

The final step in the restoration process involves handling all the remaining minor repairs around the property, such as replacing the drywall and painting over a freshly cleaned surface. This may also involve installing new carpeting and taking care of major repairs to your home.

SERVPRO is locally owned and operated, and all our employees are highly skilled and trained through IICRC guidelines to provide customers with the most thorough cleanup available. Whether you need smoke damage remediated or entire sections of the home repaired after extensive fire 
damage, we're ready to help. "Like it never even happened." When you experience a fire in your home, call us as soon as possible at (423) 326-1406.

Handling A Flood Damaged Home- Chattanooga, TN

8/21/2020 (Permalink)

You may find that your home is suffering from water damage after a major storm has passed through your town. Water damage in Chattanooga or anywhere else for that matter, can be tough to clean up or repair. There are steps you can take right away to start on the repairs, but you’ll also want to hire a certified professional to help you. For instance, floods or storm surges which are contaminated may contain pathogens, which become a breeding ground for mold. If they are left to fester, mold spores will spread throughout your home, becoming even harder to remove; they may cause health effects to you and your family.

After a flood recedes, it is difficult to detect moisture, making your home very susceptible to water damage. Any standing liquids can encourage the growth of microbes, and within just twenty-four hours can saturate all types of textiles and go through drywall. Moisture can collect behind walls where it would be out of sight. However, if you react quickly, furniture and clothing can be saved. Remember to be cautious when entering a recently flooded building to avoid things such as contaminated liquids or even wildlife.

Turning off the electrical power before entering a home affected by water damage is essential to avoid dangerous situations. Plugged in devices or exposed wires can cause electrocution, causing severe injury or death. It is also best to slowly move through the building, since reptiles, snakes or rodents could be hidden under debris and suddenly bite. Wear protective clothing over your entire body to defend yourselves from such wildlife and any airborne contaminants. This will include rubber gloves, a vapor respirator, and protection for your eyes. Wear thick boots as well that can withstand animal bites and puncturing.

Water damage can be devastating, but you can help prepare for the professionals by removing items which are very porous and will likely have to be discarded, especially if they’ve come into contact with fluids that are contaminated. These can include box springs, mattresses, particle board and pillows, all of which trap more moisture than any other items in your home and can foster microbes. Before you get rid of the items, be sure to properly itemize and record the items for insurance purposes.

After professionals arrive, they will look for any pockets of moisture with specialized equipment, such as behind tile or other materials which might not feel wet on the outside. The technicians will expose these moisture pockets to the air when found by taking off any drywall or other materials that are in the way. The cleanup process can begin once the source of moisture is found. This can include pressure washing the area with strong detergents, and the technicians can also speed up the drying process to stop any growth of molds and other harmful bacteria. If they do find any mold, they have the mechanical or chemical methods needed to remove the threat.

SERVPRO of Chattanooga can come to your rescue at any time if you experience flooding and water damage. Just give them a call at (423) 326-1406 and they will come quickly to assess and repair the damage.

Call Your Local Restoration Company to Assist With Storm Damage

8/21/2020 (Permalink)

Call Your Local Restoration Company to Assist With Storm Damage 

East Ridge water damage problems are an ongoing issue due to the flood zone. Located in Tennessee, East Ridge is a link with downtown Chattanooga through the Bachman Tubes underneath the Missionary Ridge. East Ridge suffers from flooding due to its location, which is in a floodplain. The City manager states that not all of East Ridge experiences flooding. About 15% of the city's 8.8 square miles is prone to flooding.

Flash floods and storm-related flooding events have plagued Tennesseans for years before dams were constructed by the Tennessee Valley Authority. Floods remain the number one weather-related destructive force. 

East Ridge businesses and residential homeowners also have their share of other water damage issues, such as a sewer backup, roof leaks, burst pipes, and fires. However, whenever it rains consistently, this city's location makes it the perfect area for heavy flooding. Also, inland waters overflowing their banks contribute to excessive water damage. East Ridge city officials continue to evoke a Floodplain Ordinance. The city has recently revised its floodplain regulations. The annual regulations are designed to be in conjunction with FEMA's regulations for that area, to participate in the National Flood Insurance Program. 

Our SERVPRO certified technicians help Tennessee residential and business owners to restore their property from clean up to the rebuild. We are your neighborhood restoration experts with additional locations throughout the East Ridge area including Ooltewah, Hixson, and Harrison. There is no job that is too big or too small for us. When water or flood damage occurs in your home or commercial property, time is of the essence. 

Locally Owned Company with National Resources

If your property has been damaged by water caused by flooding or other events, we at SERVPRO of Chattanooga have the experience, expertise, and tools to restore your property. Our water damage or flood damage steps involve a thorough assessment, water extraction, drying, dehumidification, cleaning, sanitizing, and restoration. As part of your removal water damage, we also provide validation and documentation for your claims. Call us today at (423) 326-1406 whenever you have flooding or other types of emergencies. 

Fire Preparation Essentials- Collegedale, TN

8/21/2020 (Permalink)

Recommendations for Quick Recovery After Fire Damage Strikes in Collegedale 

Collegedale fire damage can wreck a home and everything in it. In fact, if the fire spreads far enough, the structure of the home may come tumbling down. Being prepared for a fire is not always easy, but some things can be done. Moreover, it frequently involves making sure the home always has batteries in fire alarms that work and other things like fire extinguishers in the right places. So, for those of you who are interested in what needs to be done first to make sure your family and your home are protected, here are three invaluable Collegedale residential fire damage recommendations that the family members can use to make sure that they are not off guard. 

Recommendation #1 -Invest in a Fire Extinguisher 

Everyone in the home uses the kitchen from time to time. For some people, they may only use it to eat, while others enter the kitchen to make food preparations. Regardless of the situation or the circumstances, people should always keep a fire extinguisher in this area to put out of the fire if one does occur. Fortunately, the cost of a fire extinguisher can vary so people should make sure that they are shopping around for one that they can afford. 

Recommendation #2 – Keep Baking Soda Around Since it is Used for Grease Fires 

It is not unusual for fires to occur in the kitchen area while cooking with grease. Since grease fires can spread quickly, people must know what they can use to recover quickly. One way that people can react quickly is to use baking soda to drown out a grease fire, precisely because it can put out the fire quickly without it spreading to other areas in the home. 

Recommendation #3 - Keep Emergency Numbers Close 

When a fire does occur, time is of the essence. People should have emergency numbers readily available so that they can minimize the time that it takes to get the help that is needed. 

Locally Owned Company with National Resources

If you or someone you know experiences a fire in their home or business, you contact SERVPRO of Chattanooga at (423) 326-1406. 

The Soot Tag Phenomenon

8/21/2020 (Permalink)

How Do Soot Tags Form?

Being fire restoration specialists, we have seen a lot of fire damaged homes and businesses in Chattanooga, TN over the years. Sometimes, the extent of the damage is very evident- especially when the damage is on the walls and ceilings of homes. Other times, the most extensive part of the damage is in the attics or trapped between walls where it is unseen until we dig in with our inspection. 

One of the most common visible instances of fire damage are the black spider webs that seem to spring out of nowhere after a fire. These spider webs are actually called “soot tags” and are not actually related to spider webs at all. 

Soot tags form in areas of low circulation when petroleum/synthetic based sources burn. In a fire, the heat of the fire moves into colder areas since the air seeks to create equilibrium. The soot particles follow the heat into the colder areas with low circulation. Because soot is a product of combustion, the particles themselves are charged which makes it quite easy for them to create long chains of soot or soot tags. It may look like soot is stuck on existing cob webs, but it is actually an entirely new structure. Pretty creepy! 

If your home of business in Chattanooga is affected by smoke or fire damage, give us a call at (423) 326-1406. We are available 24/7 to help when needed. 

Why You Should Call SERVPRO of Chattanooga For Residential Fire Damage Services

7/28/2020 (Permalink)

Call SERVPRO of Chattanooga for Residential Fire Damage Services

When you need residential fire damage services, you should contact a locally owned and operated professional that can quickly diagnose the exact nature of your problem and then get right to work on solving it. Fire and smoke are particularly destructive forces that can gut a structure and cause it to be condemned. If your property is suffering from this sort of damage, you may need immediate help to salvage it.

You'll Need a Company That Specializes in Fire Damage Restoration:


After any damage has occurred, you should contact a company immediately for an initial diagnosis. This will then be followed by a team getting directly to work on cleaning up and fully restoring the affected area. Cleanup, removal of debris, neutralization of remaining odors, and purifying of the air can commence quickly to prevent any further health problems that often arise after fire damage.

Concentrate on Restoration Rather Than Replacement:


The focus of good restoration service should always fixate on restoring your property rather than replacing it. When possible, it's better to isolate quickly and neutralize any issues rather than replacing your entire property. Restoration not only costs you less money in the long run, but it also allows you to quickly get back to living your life faster. If parts of the property do need to be completely rebuilt, talk to the company about timelines for the areas that are fixable first, and then concentrate on the areas that need to be entirely redone.

What to Expect From Any Service:

A reputable restoration service will do an immediate assessment of the damage, followed by board up and tarp service if required. From there, they will remove all affected material and begin airing out and drying the general area. Once all of the debris, smoke, and soot has been eliminated from the area, they can begin restoring your property back to pristine condition.

What to Look For:


It's best to hire a locally owned company that has a focus and connection to your community. You should also ensure that the service personnel you are dealing with are fully qualified, trained, and experienced at diagnosing and solving the problems that affect your property. When you are dealing with severe fire and smoke damage, you want to make sure the company you choose can handle the scope of the project and will help you handle any problems that come up.


SERVPRO of Chattanooga is a locally owned and operated authority for residential fire damage cleanup and restoration. When fire damage threatens properties in the areas of Chattanooga and the surrounding region, we can help. Contact us now for a prompt response to your fire damage emergency at (423) 326-1406.