Recent Posts

How is SERVPRO of Chattanooga assisting in the fight against COVID-19?

6/30/2020 (Permalink)

COVID-19. It is on everyone's mind daily and the height of most people's concerns. How is SERVPRO assisting in the fight against this virus? SERVPRO of Chattanooga is providing proactive cleaning services to customers that want to take measures to protect themselves, their families, and their employees in this fight against Coronavirus. This is not the first time that SERVPRO has taken to the front lines in a pandemic. We have encountered everything from the common cold to the swine flu, and now Coronavirus. Our highly trained professionals have been fighting pandemics for years and adhere to all CDC Guidelines when doing it. We are a firm believer in helping the members of our community stay healthy and ahead of the curve when it comes to health hazards. 

Proactive cleaning takes many forms, all of which should be performed by a trained professional. We have many cleaning products including sterilizing and disinfecting solutions that we use to combat airborne and direct contact diseases. Some are fogged into buildings and others are sprayed directing onto surfaces and wiped off. Dwell time is the duration a product is allowed to sit on a surface in order to perform its function. We always allow for proper dwell time and cleanup of all solutions in order to provide maximum effectiveness in sterilization and disinfecting of buildings.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. If you or anyone you know is interested in proactive cleaning for their home or business, please contact us and we will be happy to assess your needs and provide you with some peace of mind during these trying times. 

Stay Safe. Stay Healthy.

Be Safe This Fourth of July!

6/30/2020 (Permalink)

Fourth of July Firework Safety

Summertime is known for grilling out, soaking up the sunshine, and during the month of July -- fireworks. The beautiful flashing light show in the sky is amazing to watch but requires a lot of safety and precaution. The National Safety Council advises everyone to enjoy fireworks at public displays conducted by professionals, and not to use any fireworks at home. 

In 2017, eight people died and over 12,000 were injured badly enough to require medical treatment after fireworks-related incidents. Of these, 50% of the injuries were to children and young adults under age 20. Over two-thirds (67%) of injuries took place from June 16 to July 16. And while the majority of these incidents were due to amateurs attempting to use professional-grade, homemade or other illegal fireworks or explosives, an estimated 1,200 injuries were from less powerful devices like small firecrackers and sparklers.

SERVPRO of Chattanooga understands that in these current times many public displays of fireworks may be cancelled due to the global pandemic, and safety for the community comes first. Click here to see information about the status of local firework shows. If you choose to use legal fireworks at home, here are some tips and safety precautions for you, your kids, and pets!

For Lighting Fireworks

  1. Never use fireworks while impaired by drugs or alcohol
  2. Anyone using fireworks or standing nearby should wear protective eyewear
  3. Never hold lighted fireworks in your hands
  4. Never light them indoors
  5. Only use them away from people, houses and flammable material
  6. Never point or throw fireworks at another person
  7. Only light one device at a time and maintain a safe distance after lighting
  8. Never ignite devices in a container
  9. Do not try to re-light or handle malfunctioning fireworks
  10. Soak both spent and unused fireworks in water for a few hours before discarding
  11. Keep a bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire
  12. Never use illegal fireworks

For Kids

  1. Never allow young children to handle fireworks, glowsticks are a good alternative for them!
  2. Older children should use them only under close adult supervision
  3. If you give your kids sparklers, make sure they keep them outside and away from the face, clothing, and hair. Sparklers can reach 1,800°F (982°C) — hot enough to melt gold.
  4. Don't allow kids to pick up pieces of fireworks after an event. Some may still be ignited and can explode at any time.

For Pets

  1. Keep your pets inside if you or your neighbors are setting off fireworks.
  2. Keep sparklers, glow sticks, fireworks, charcoal and kabob skewers away from curious pets.
  3. Don’t let pets get near your barbecue grill while it is in use or still hot.
  4. Make sure your pets – cats and dogs alike – have identification tags with up-to-date information. If you have horses, you might consider marking a safety (breakaway) halter with your contact information and leaving it on your horse during this stressful time.
  5. After celebration, check your yard and/or pastures for firework debris

We hope you have a fun and safe holiday! We are here to help if you need us. 

SERVPRO Is the Answer for Water Damage Cleanup and Restoration

6/30/2020 (Permalink)

SERVPRO Is the Answer for Water Damage Cleanup and Restoration

Water in a business or in a home can cause serious damage to your property. This situation becomes far worse considering that the moisture creates a perfect breeding ground for bacteria and mold. This circumstance exposes the individuals to possible environmental issues.

The restoration process involves drying the housing unit, decontamination, and repairing damaged elements. A quick response when there is a case of water or flood damage is crucial for to prevent secondary damages. Here are a few steps to take when dealing with water damage: 

1) Contact the Emergency Line
Making a call to the emergency operators is recommended as the first and crucial step to ensure that lives are saved, and there is a mitigation measure against further loss of property. Details of the location and the status of the scene are crucial in ensuring an efficient restoration process.

2) Inspection and the Analysis of the Water in a Home or a Business
A professional assessment of the magnitude of the water damage in your business or home is crucial in determining the class as well as the category of destruction. Classes of water damage refer to the gravity of the water absorbed in the various parts of the structure including the extent of the damage to the exterior. The categories define the after effects on the clean water systems and the sewer systems. This information is vital in establishing the best solution to restore the property back to its original state.

3) Water Removal for a Residential or Commercial Building
The professionals then extract the water to ensure there is mitigation of secondary water damage. The removal process involves the use of high-powered suction pumps and vacuums. The possibilities of bacterial and fungal growth are reduced thanks to the rapid water cleanup, and this helps in preventing an outbreak of diseases.

4) Drying
In light of the main aim of restoration, the drying process is meant to reduce all moisture levels in the house to preloss conditions. Drying can take several weeks to be completed and once done, the dehumidification process begins. Scientific methods have been recognized to the less invasive methods adopted in today’s drying measures.

5) Cleaning
The water cleanup service involves washing the clothes, furniture, and other personal belongings. For the business situation, the cleaning would be more demanding because most of the items in the office are electronic equipment and files. Once completed, the SERVPRO professionals begin sanitizing the home or business items.

6) Restoration
The final step deals with rebuilding the home or the business back to its original condition before the flood damage. The amount of repair and replacement is contingent upon the severity of the flood damage.

When your residence or place of business is in need of water damage restoration, rely on the services of SERVPRO of Chattanooga. (423) 326-1406

Preparing for Severe Weather in the Chattanooga Area

6/30/2020 (Permalink)

Preparing For Severe Weather

Are you ready if Chattanooga severe weather strikes your area tomorrow? Where you live will determine the type of storms you’re most likely to face. Follow these safety measures and general tips to help you prepare.

Preparing for a Tornado

While tornadoes can occur in any of the states, there's a reason the region from Texas to South Dakota is called Tornado Alley. Chattanooga tornado season occurs during spring and summer.

Do the Following:

  • Follow the NOAA Weather Radio, commercial radio or TV newscasts. Obey the instructions given by local emergency officials.
  • Keep watch outside for signs of a tornado, like a dark sky, large hail, low-lying or fast-moving clouds, or roaring sounds.
  • Learn to recognize emergency alerts. The phrase "tornado watch" means a tornado is possible, while "tornado warning" means a funnel cloud has been spotted.
  • If a tornado warning is issued, immediately take shelter in the basement or storm cellar. If your home doesn’t have an underground room, hunker in an interior bathroom.

Preparing for a Thunderstorm

Chattanooga thunderstorms are dangerous, as we saw in April, because they always produce lightning and can produce hail, strong winds, flash floods, tornadoes and wildfires. Thunderstorms can occur anywhere in the US and are most common during the summer.

Do the Following:

  • Prepare your home by shuttering windows and doors, and unplugging sensitive electronics.
  • Prepare your property by removing damaged tree branches that could fall during a storm, and bringing outdoor objects inside.
  • Watch the sky and tune in to your NOAA Weather Radio for information.
  • Learn to recognize emergency alerts. A "severe thunderstorm watch" means stormy conditions are likely to occur. A "severe thunderstorm warning" means they exist somewhere in the area.
  • If a severe thunderstorm warning is issued, danger is imminent. Seek shelter immediately. Stay in a hard-topped vehicle if there are no buildings.

Outlining The Water Damage Restoration Process - Chattanooga, TN

6/9/2020 (Permalink)

Outlining The Water Damage Restoration Process

Every water damage, whether it be in Harrison, downtown Chattanooga, or Hixson, is going to be different- from the level of contamination it inflicts to the amount of water introduced into homes and businesses. Each scenario requires a different and unique solution, but the recovery process remains the same. Professional water damage repair and recovery experts understand that when it comes to standing water, the best response is a quick one. Whether from a flood, a storm, faulty household appliance, leaky pipes, and more, expert technicians in Tennessee have the experience, technology, tools, and equipment to help restore residential and commercial properties. 

When a Chattanooga water damage expert appears at your office or home, they are well trained with the experience, expertise, and techniques to restore your property. Their water removal and cleanup process also provides validation and a cleaning process that goes into their full step system, which includes the following: 

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration 

When water damage strikes, time is of the critical because the timeline between minutes to hours and 48 hours to a week is reflected in the damage water inflicts. For example, within minutes water begins to saturate everything, within hours water breaks down walls and all types of surfaces, including emitting a musty odor. Within 48 hours to a week, water creates the perfect environment for mold and mildew to grow and a harmful biohazard contamination to occur. 

Our SERVPRO of Chattanooga water damage technicians also specialize in restoring contents damaged by fire, water, or mold to save you money and to preserve those precious keepsakes that are irreplaceable. The cleaning methods utilized by water damage experts include the following: 

• Dry cleaning - cleans light residues or to pre-clean before wet cleaning. 

• Wet cleaning - removes various levels of residues. 

• Spray and Wipe - cleaning for items that can't be wet cleaned.

• Foam cleaning - upholstery fabrics that require specialized care. 

• Abrasive cleaning - involves agitation of different surfaces being cleaned. 

• Immersion cleaning - contents are dipped into a bath of a cleaning product.

• Move-Outs/Pack-Outs - our technicians will carefully pack up your home to bring to our climate controlled storage facility until you are ready for your belongings to be moved back in.

When valuable documents including photographs that are damaged by water, they may be restored depending upon the type of documents involved and the level of water damage. Document and photograph restoration process can involve air drying, dehumidification, freezer drying, vacuum freeze and thermal drying. 

Our expert's fire, water, and mold remediation can also help in easing home and commercial owner's worries and confusion with insurance inventory claims. Our knowledgeable staff begins by inspecting room-by-room inventory of all contents and to provide better information to settle claims quicker, thus giving our customer's peace of mind at a time when you need it the most. 

Locally Owned Company with National Resources

SERVPRO of Chattanooga is locally owned and operated which makes us proud to be a part of the surrounding Tennessee communities of Collegedale, Altamont, and Spring City. We are available to help for any water damages with our services available seven days a week – including holidays and our 24/7 emergency services. Call us at (423) 326-1406. When there is a fire and water damage emergency, we are always nearby and ready to help. For additional information, visit our website at  

Finding A Reputable Water Damage Restoration Company in Chattanooga

6/5/2020 (Permalink)

Chattanooga Homeowners Can Rely on SERVPRO for Complete Water Damage Restoration

Water damage can strike at any time. From natural disasters to plumbing issues, water damage may cost you lots of money. It can cost you even more without a reputable company that you can trust. When you need someone to repair your leaky roof, flooded workshop, or even remove mold, use these tips to find a company that will help you get back on track.

Where to Start
If you have water damage at your residence, you can do these simple things to ensure a positive result when dealing with water damage restoration professionals. Be sure to communicate with your insurance company immediately. Ask them about your policy coverage and requirements that they have on filing a claim. Ask your agent if they work with particular water damage restoration companies. SERVPRO of Chattanooga is a preferred vendor for numerous insurance and property management companies. In the meantime, use fans and dehumidifiers to start drying them out. 

Find a Company You Trust
Before you select a water damage restoration professional or company, check on their work history and references. Remember your insurance agent or adjuster? References will help determine if the contractor is familiar with your particular water damage problem. A contractor can easily give you names and phone numbers of at least three clients with projects like yours. Talk with each customer about how the project was done and whether it was completed on time.

Check Out Your Contractor
Determine if the contractor is insured. Don’t be afraid to ask for copies of current insurance certificates, so you don’t become liable for any injuries that transpire during the project. Reputable companies will carry personal liability, worker’s compensation, and property damage coverage. This is a sharp point to select SERVPRO--to rely on a Corporate Franchise, one of 1,800, that are ranked by "Entrepreneur" Magazine as a top 10 for seven consecutive years. Why look any further?

Get It in Writing
Develop a written contract with anyone you hire. It will need to be explicit about the work to be performed, techniques to be used, and the price of labor and materials. Additionally, it is a good idea to have a timeline that is agreed on by both parties.

SERVPRO of Chattanooga will provide the following as needed:
--CCIS--Contents Claim Inventory Service to inventory all water damaged items
--Service Authorization Form to begin work immediately to mitigate water damage
--Ongoing paperwork detailing the water removal and restoration process
--Written documentation of thorough drying down to normal moisture levels
--Final Walk-Thru to ensure your complete satisfaction with our efforts to restore your home to preloss condition "Like it never even happened."

Remember, you don’t have to feel pressured into making a quick decision. Although you may feel nervous about getting the water damage repaired, don’t act with haste. You could make temporary repairs while you check out the contractor and develop a written contract. You can trust the SERVPRO technicians to follow IICRC guidelines and surpass industry standards to restore your water damaged Chattanooga home.

We’re Highly Trained Water Damage Specialists

SERVPRO of Chattanooga specializes in water damage restoration- the cornerstone of our business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end. We are proud to serve our local communities. Call us 24/7 for prompt response time at (423) 326-1406.

Health Hazards and Damage Caused by Water Affect Buildings in Chattanooga

6/4/2020 (Permalink)

Storm Water Damage Results in Health Hazards in Chattanooga

Health hazards caused by water damage to buildings in Chattanooga can escalate quickly. Within just a few minutes, the water can seep into other areas, increasing damages and costs for insurance claims. Items like drywall, wood, furnishings, carpet, and precious antiques will warp, swell, and eventually split.

Quick Action is Essential

Hiring a water restoration company like SERVPRO of Chattanooga as soon possible is essential to saving as many items in the building as possible. Once furnishings begin to swell and warp, it will be more difficult to save the items. Carpet absorbs water like a sponge and requires immediate attention. As the drywall begins to soak up water, more walls will need to be replaced. Once the drywall is wet, the building structure could become affected by mold, and a musty smell will be noticeable in the air. The longer the water sits, the more contaminants will be found in the water and the building.

Appearance of Mold and Fungi

If the water damaged building is not treated quickly, fungi could appear within days followed by an increase in the musty odor. When water is present, the relative humidity will also rise which creates additional moisture in the air. This excess moisture can damage desks, furniture, electronics, and even appliances. The conducive condition for mold proliferation increases as the moisture level rises. Also, people who have respiratory issues could become increasingly ill.

Black Water Contamination

Black water is raw sewage or converted gray water that has been standing within the building or pipes for days or up to a week.

Once water has been in an area for this length of time, mold spores have developed into fungi and mold. This growth will affect paper coverings, dry wall, books, paper, and building materials. Discoloration can also occur when water affects the chemicals in furnishings and other materials. The longer the water remains in the building, the more items will need to be discarded and replaced. Consider SERVPRO of Chattanooga as the immediate response team to get your business back up and functioning. 

Commercial Building Restoration Services

We are available 24 hours a day to get your Chattanooga business back up and running. Our expertise includes restoration services for water damage- including electronics restoration and document drying. We are also your businesses best resource for mold remediation. Learn more about our commercial restoration services:

Don’t End Your Business Due to Harrison Fire Damage

6/4/2020 (Permalink)

Don’t End Your Business Due to Harrison Fire Damage

It’s hard to stay positive after you’ve received word that your business has been damaged in any way at all; be it through flooding, burglary, or a fire. A calm and reasoned response are proven to be the best way of fixing problems quickly, even if they seem insurmountable at first. 

If your business has been damaged by a fire, it’s important to understand that this doesn’t mean game over. It may take time, and it might test the limits of your insurance policy, but even extensive fire damage can be reversed with the right kind of help and support. 

Fire Damage Restoration Can Save Your Business 

While there are some types of fire damage in Harrison that can’t be repaired, if the blaze was spotted and extinguished quickly, this is unlikely to be the case for your business. However, the success of repair and restoration processes are time dependent, so don’t hang around when it comes to picking a fire damage team. 

Once you’ve arranged for a team of restoration techs to visit the site, the first thing that will happen is a full evaluation. This will let you know exactly how bad the damage is and what needs to be done to bring your business back to life. If you are finding it tough to stay positive, given the circumstances, asking questions and learning about this process can be helpful. It will keep your mind focused on practical, logical steps. 

It will also put an end to speculation. Once you have some answers, you can stop working with ‘ifs’ and start looking ahead to definite possibilities. Usually, it is up to you whether or not you want to be on site while the restorations are being carried out. You will not be allowed into the building, but you can stay close if you’d rather be on top of everything that is happening. For most people, however, staying on site is emotionally draining and they prefer to wait elsewhere while the repairs are ongoing. 

Choosing the Right Fire Damage Restoration Service 

If you are covered for fire damage, your provider will pay for all (or most) of the restoration costs. Nevertheless, this doesn’t mean that it isn’t worth comparing rates and reputations. Fire damage restoration, like most marketable services, can be very affordable, but the best companies aren’t always the cheapest either. 

This is why it’s important to research the various services and provisions on offer. If possible, find some information on the type of equipment that will be used and how many success stories a prospective company has to its name. The best fire damage teams are usually the ones that are highly regarded within the local area, so keep this in mind when searching for yours. 

Locally Owned Company with National Resources

SERVPRO of Chattanooga can help you get your business back on track after an unexpected fire. We use state-of-the-art equipment and tools to carry out our repairs so that even extensive fire damage is quickly resolved and restored. Call us at (423) 326-1406. 

How To Choose A Fire Damage Restoration Company

5/21/2020 (Permalink)

The Importance of Hiring a Reputable Fire Damage Restoration Company

Fires are a dangerous and destructive force and can be very despairing to a homeowner if it reaches a large scale. If a large fire occurs on your residential property, you may feel inclined to panic. And even when the fire is put out, you are likely left with a variety of damages that leave you wondering how you will ever restore your property. While the reality of fire damage may seem overwhelming, recovering from the damages does not have to be so. SERVPRO suggests putting the burden of fire damage restoration upon the professionals.

What To Do Following The Fire

Once the fire has transpired, get in contact with the local disaster relief officials. These individuals will help you secure food, clothing, and temporary shelter if necessary. Also, be sure to call your insurance company. The company's insurance adjuster will survey the damage and monetize the repair costs. SERVPRO recommends getting additional support by calling us to come out and inspect the fire damage and offer a strategic action plan. We are preferred vendors, or work closely, with over 320 insurance and property management companies, government agencies, and state and local bodies. We will gladly coordinate, with you and your adjuster, a Chattanooga fire damage restoration plan, that can begin immediately upon approval. Water and debris removal will mitigate losses and lower your expenses.

Removal of water and charred debris are necessary first steps to lessen on-going degradation of personal and structural property. Boarding up open areas against the elements and vandalism may also be required after major fire damage.

Clean up and Smoke Removal. Interior walls, ceilings, furniture and flooring that is salvageable will be cleaned using IICRC approved techniques. Non-salvageable items will be wrapped and safely discarded to limit contamination. Complex cleaning can be done at our facility by packing and shipping out documented and inventoried items. Smoke, soot, and ash removal is a two-step process. Soot, an oily based residue, requires special sponges, detergents, and techniques for cleaning without staining walls, ceilings, and wood furniture. HVAC system, especially the ductwork, may require special vacuuming and fogging to remove smoke particles and odors. Special foggers are used for final odor removal before an additional application for deodorizing.

Mold Remediation

In addition to eliminating smoky odors and the damage it causes, fire damage restoration experts are skilled in mitigating mold growth. Typically, the extinguishing efforts of the fire department will leave excessive water on your residential property. The mixture of a cellulose food source and water and moisture encourage the expansion of fungi. Air scrubbers, and  foggers, containing disinfectants, antibacterial and antifungal products complete the clean up.

Call SERVPRO. With over 55 years of experience in the fire damage restoration industry, our IICRC-certified technicians work with skill and precision to restore your fire damaged Chattanooga property. We will work, always in your best interest, to get you back to a safe home--"Like it never even happened."

24-Hour Emergency Fire Restoration Service

SERVPRO of Chattanooga is locally owned and operated so we are part of the Chattanooga community too. When you have a fire or water emergency, we’re already nearby in Chattanooga, Harrison, or Collegedale and ready to help. Call us at (423) 326-1406 24/7, 365. 

We Are Here To Help Our Community During COVID-19

4/30/2020 (Permalink)

Here at SERVPRO of Chattanooga, we understand how COVID-19 has affected our community and we are working everyday to provide relief to our customers.

The pandemic has caused quite a bit of fear and worry among community members and you may be thinking to yourself “What can I do to keep my exposure minimal?” and “How can I be proactive in combating this virus?” You will be glad to know that SERVPRO can help you in being proactive! We have several levels of proactive cleaning services that we offer to our customers year round that can help minimize exposure by thoroughly disinfecting businesses and homes. We follow CDC guidelines when performing these services and our employees are all highly trained. 

Several businesses have already contacted us to perform proactive cleanings of their office spaces, restaurants, theaters, and much more. The best part is that you do not need to vacate your home or business for an extended period of time like you would if you were to have a bug fogging service performed. Our cleaning chemicals are not harmful to you, your pets, or your customers once the cleaning has been performed. This means that whether you are having a home cleaned or your restaurant, we can have you back in the structure and living your life the way you want without having to worry about hotel stays, business interruption, or harm to guests and pets. 

As an industry leader, SERVPRO of Chattanooga has been performing services like these for years to proactively clean against everything from SARS, Swine flu, to the common cold! If you or someone you know is interested in having these services performed or obtaining an estimate for these services, please don’t hesitate to give us a call today! 

Stay Safe. Stay Healthy.