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Walking You Through The Fire Damage Remediation Process

9/23/2020 (Permalink)

Walking You Through The Fire Damage Remediation Process

When you experience fire damage, you may not know how to start the recovery process. Even if the superficial signs of fire damage are cleared away, lingering problems like smoke damage can continue to mar your home over the long term. All fire damage manifests itself differently, but skilled professionals can help homeowners get to the bottom of their issue through a standard fire damage searching procedure.

The cleaning begins after the worst of the fire damage has been taken care of by firefighters and other emergency personnel. Once the smoke clears, our fire damage remediation specialists can begin cleaning up the area. The procedure usually depends on the type of damage present in the 
area, and every remediation process is different for every client.

When our specialists arrive at your door, they'll proceed carefully by inspecting the surrounding area and testing the damaged sections to determine the extent of the damage. The experts always make sure to avoid doing anything that might exacerbate the damage, and they'll run you through the inspection process to develop a plan of action.

If the fire damage was particularly extensive and did damage to your roof or windows, they'll make sure that the security of your home is not compromised by boarding up missing walls and windows and setting tarps around the damaged sections of the roof to maintain your privacy. In addition to making sure that the open areas are covered, experts usually begin the water removal process immediately after. What many 
homeowners don't realize is that water damage appears almost at the same time as smoke damage does. In order to combat such effects, the experts set up dehumidifiers to dry out the remaining water.

When the water has been cleared, the specialists move on to the brunt of the fire damage. They begin by looking into the smoke and soot damage around your home's surfaces, and they then remove it carefully to avoid agitating troublesome particles. Once the surface has been taken care of, the professionals proceed to clean all other areas that may have been damaged by the fire. A standard Decatur fire damage cleaning also takes restorable items into account, and all noticeable odors are removed with fogging equipment and air scrubbers.

The final step in the restoration process involves handling all the remaining minor repairs around the property, such as replacing the drywall and painting over a freshly cleaned surface. This may also involve installing new carpeting and taking care of major repairs to your home.

SERVPRO is locally owned and operated, and all our employees are highly skilled and trained through IICRC guidelines to provide customers with the most thorough cleanup available. Whether you need smoke damage remediated or entire sections of the home repaired after extensive fire 
damage, we're ready to help. "Like it never even happened." When you experience a fire in your home, call us as soon as possible at (423) 326-1406.

Handling A Flood Damaged Home- Chattanooga, TN

8/21/2020 (Permalink)

You may find that your home is suffering from water damage after a major storm has passed through your town. Water damage in Chattanooga or anywhere else for that matter, can be tough to clean up or repair. There are steps you can take right away to start on the repairs, but you’ll also want to hire a certified professional to help you. For instance, floods or storm surges which are contaminated may contain pathogens, which become a breeding ground for mold. If they are left to fester, mold spores will spread throughout your home, becoming even harder to remove; they may cause health effects to you and your family.

After a flood recedes, it is difficult to detect moisture, making your home very susceptible to water damage. Any standing liquids can encourage the growth of microbes, and within just twenty-four hours can saturate all types of textiles and go through drywall. Moisture can collect behind walls where it would be out of sight. However, if you react quickly, furniture and clothing can be saved. Remember to be cautious when entering a recently flooded building to avoid things such as contaminated liquids or even wildlife.

Turning off the electrical power before entering a home affected by water damage is essential to avoid dangerous situations. Plugged in devices or exposed wires can cause electrocution, causing severe injury or death. It is also best to slowly move through the building, since reptiles, snakes or rodents could be hidden under debris and suddenly bite. Wear protective clothing over your entire body to defend yourselves from such wildlife and any airborne contaminants. This will include rubber gloves, a vapor respirator, and protection for your eyes. Wear thick boots as well that can withstand animal bites and puncturing.

Water damage can be devastating, but you can help prepare for the professionals by removing items which are very porous and will likely have to be discarded, especially if they’ve come into contact with fluids that are contaminated. These can include box springs, mattresses, particle board and pillows, all of which trap more moisture than any other items in your home and can foster microbes. Before you get rid of the items, be sure to properly itemize and record the items for insurance purposes.

After professionals arrive, they will look for any pockets of moisture with specialized equipment, such as behind tile or other materials which might not feel wet on the outside. The technicians will expose these moisture pockets to the air when found by taking off any drywall or other materials that are in the way. The cleanup process can begin once the source of moisture is found. This can include pressure washing the area with strong detergents, and the technicians can also speed up the drying process to stop any growth of molds and other harmful bacteria. If they do find any mold, they have the mechanical or chemical methods needed to remove the threat.

SERVPRO of Chattanooga can come to your rescue at any time if you experience flooding and water damage. Just give them a call at (423) 326-1406 and they will come quickly to assess and repair the damage.

Call Your Local Restoration Company to Assist With Storm Damage

8/21/2020 (Permalink)

Call Your Local Restoration Company to Assist With Storm Damage 

East Ridge water damage problems are an ongoing issue due to the flood zone. Located in Tennessee, East Ridge is a link with downtown Chattanooga through the Bachman Tubes underneath the Missionary Ridge. East Ridge suffers from flooding due to its location, which is in a floodplain. The City manager states that not all of East Ridge experiences flooding. About 15% of the city's 8.8 square miles is prone to flooding.

Flash floods and storm-related flooding events have plagued Tennesseans for years before dams were constructed by the Tennessee Valley Authority. Floods remain the number one weather-related destructive force. 

East Ridge businesses and residential homeowners also have their share of other water damage issues, such as a sewer backup, roof leaks, burst pipes, and fires. However, whenever it rains consistently, this city's location makes it the perfect area for heavy flooding. Also, inland waters overflowing their banks contribute to excessive water damage. East Ridge city officials continue to evoke a Floodplain Ordinance. The city has recently revised its floodplain regulations. The annual regulations are designed to be in conjunction with FEMA's regulations for that area, to participate in the National Flood Insurance Program. 

Our SERVPRO certified technicians help Tennessee residential and business owners to restore their property from clean up to the rebuild. We are your neighborhood restoration experts with additional locations throughout the East Ridge area including Ooltewah, Hixson, and Harrison. There is no job that is too big or too small for us. When water or flood damage occurs in your home or commercial property, time is of the essence. 

Locally Owned Company with National Resources

If your property has been damaged by water caused by flooding or other events, we at SERVPRO of Chattanooga have the experience, expertise, and tools to restore your property. Our water damage or flood damage steps involve a thorough assessment, water extraction, drying, dehumidification, cleaning, sanitizing, and restoration. As part of your removal water damage, we also provide validation and documentation for your claims. Call us today at (423) 326-1406 whenever you have flooding or other types of emergencies. 

Fire Preparation Essentials- Collegedale, TN

8/21/2020 (Permalink)

Recommendations for Quick Recovery After Fire Damage Strikes in Collegedale 

Collegedale fire damage can wreck a home and everything in it. In fact, if the fire spreads far enough, the structure of the home may come tumbling down. Being prepared for a fire is not always easy, but some things can be done. Moreover, it frequently involves making sure the home always has batteries in fire alarms that work and other things like fire extinguishers in the right places. So, for those of you who are interested in what needs to be done first to make sure your family and your home are protected, here are three invaluable Collegedale residential fire damage recommendations that the family members can use to make sure that they are not off guard. 

Recommendation #1 -Invest in a Fire Extinguisher 

Everyone in the home uses the kitchen from time to time. For some people, they may only use it to eat, while others enter the kitchen to make food preparations. Regardless of the situation or the circumstances, people should always keep a fire extinguisher in this area to put out of the fire if one does occur. Fortunately, the cost of a fire extinguisher can vary so people should make sure that they are shopping around for one that they can afford. 

Recommendation #2 – Keep Baking Soda Around Since it is Used for Grease Fires 

It is not unusual for fires to occur in the kitchen area while cooking with grease. Since grease fires can spread quickly, people must know what they can use to recover quickly. One way that people can react quickly is to use baking soda to drown out a grease fire, precisely because it can put out the fire quickly without it spreading to other areas in the home. 

Recommendation #3 - Keep Emergency Numbers Close 

When a fire does occur, time is of the essence. People should have emergency numbers readily available so that they can minimize the time that it takes to get the help that is needed. 

Locally Owned Company with National Resources

If you or someone you know experiences a fire in their home or business, you contact SERVPRO of Chattanooga at (423) 326-1406. 

The Soot Tag Phenomenon

8/21/2020 (Permalink)

How Do Soot Tags Form?

Being fire restoration specialists, we have seen a lot of fire damaged homes and businesses in Chattanooga, TN over the years. Sometimes, the extent of the damage is very evident- especially when the damage is on the walls and ceilings of homes. Other times, the most extensive part of the damage is in the attics or trapped between walls where it is unseen until we dig in with our inspection. 

One of the most common visible instances of fire damage are the black spider webs that seem to spring out of nowhere after a fire. These spider webs are actually called “soot tags” and are not actually related to spider webs at all. 

Soot tags form in areas of low circulation when petroleum/synthetic based sources burn. In a fire, the heat of the fire moves into colder areas since the air seeks to create equilibrium. The soot particles follow the heat into the colder areas with low circulation. Because soot is a product of combustion, the particles themselves are charged which makes it quite easy for them to create long chains of soot or soot tags. It may look like soot is stuck on existing cob webs, but it is actually an entirely new structure. Pretty creepy! 

If your home of business in Chattanooga is affected by smoke or fire damage, give us a call at (423) 326-1406. We are available 24/7 to help when needed. 

Why You Should Call SERVPRO of Chattanooga For Residential Fire Damage Services

7/28/2020 (Permalink)

Call SERVPRO of Chattanooga for Residential Fire Damage Services

When you need residential fire damage services, you should contact a locally owned and operated professional that can quickly diagnose the exact nature of your problem and then get right to work on solving it. Fire and smoke are particularly destructive forces that can gut a structure and cause it to be condemned. If your property is suffering from this sort of damage, you may need immediate help to salvage it.

You'll Need a Company That Specializes in Fire Damage Restoration:


After any damage has occurred, you should contact a company immediately for an initial diagnosis. This will then be followed by a team getting directly to work on cleaning up and fully restoring the affected area. Cleanup, removal of debris, neutralization of remaining odors, and purifying of the air can commence quickly to prevent any further health problems that often arise after fire damage.

Concentrate on Restoration Rather Than Replacement:


The focus of good restoration service should always fixate on restoring your property rather than replacing it. When possible, it's better to isolate quickly and neutralize any issues rather than replacing your entire property. Restoration not only costs you less money in the long run, but it also allows you to quickly get back to living your life faster. If parts of the property do need to be completely rebuilt, talk to the company about timelines for the areas that are fixable first, and then concentrate on the areas that need to be entirely redone.

What to Expect From Any Service:

A reputable restoration service will do an immediate assessment of the damage, followed by board up and tarp service if required. From there, they will remove all affected material and begin airing out and drying the general area. Once all of the debris, smoke, and soot has been eliminated from the area, they can begin restoring your property back to pristine condition.

What to Look For:


It's best to hire a locally owned company that has a focus and connection to your community. You should also ensure that the service personnel you are dealing with are fully qualified, trained, and experienced at diagnosing and solving the problems that affect your property. When you are dealing with severe fire and smoke damage, you want to make sure the company you choose can handle the scope of the project and will help you handle any problems that come up.


SERVPRO of Chattanooga is a locally owned and operated authority for residential fire damage cleanup and restoration. When fire damage threatens properties in the areas of Chattanooga and the surrounding region, we can help. Contact us now for a prompt response to your fire damage emergency at (423) 326-1406.

Store Your Contents With SERVPRO of Chattanooga

7/24/2020 (Permalink)

Store Your Contents With SERVPRO

One of the benefits that SERVPRO of Chattanooga is that we offer a pack-out service. When disaster strikes your business, more often than not, you need to have your belongings stored while remediation is performed. Your business may smell like smoke or have a musty odor. SERVPRO of Chattanooga wants to ensure that your business will resume preloss condition after we are finished, so items should be stored away so they do not take on any unwanted smells.  Items may also just need to be moved to make room for remediation efforts to continue. SERVPRO of Chattanooga will carefully wrap and store your items while we make your facility "Like it never even happened.” 

Our Chattanooga office has a storage warehouse that is approximately 13,000 square feet, and in the warehouse we have 10 by 10 wooden storage containers that we label and store until the customer is ready for their items to be returned to them. Also in our facility we have equipment that allows us to clean and restore soft fabric items.  To read more about this process click here! Another service that could be beneficial for your business during a loss is our document restoration service. Read more about how we can bring you paper items back to life. 

SERVPRO of Chattanooga provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Protect Your Home Against Flood Damage

7/24/2020 (Permalink)

Clean your downspouts and gutters

Make sure to clean out your gutters at least once every six months or more often if you have a lot of trees near your Bradley County home. When water collects in the gutters it can cause damage to your roof and the gutters themselves. Down-spouts that aren’t clean and checked to ensure the water is running off properly and is running away from your house can cause damage to walls and even your foundation. At SERVPRO of Chattanooga, we have seen this issue from many customers. Clean those gutters and spouts!

Switch off the mains

If you are going on vacation or you are going to be away for a length of time, switch the water off at the main. This will stop any dripping or other water issues while you are away. You wouldn’t want to come home to water rushing out your front door to greet you! If you have a drip system or sprinkler system, it may make sense to ask a neighbor, house sitter or your landscaper to turn these on and off manually. There are some systems you can control from your phone to water your landscaping too!

Keep your garden in check

While we’re on the topic of landscaping, trees and shrubs can cause damage to your pipes from the roots wrapping around the pipes. Keep your garden maintained and avoid planting large plants near piping if at all possible.

Take care of those small leaks immediately

Found a little leak? It may seem like a harmless drip, but a small leak can become a big water damage problem if not dealt with as soon as possible. Even tiny drips can cause mildew and mold in your home and even lead to structural damage and dry rot over an extended period of time. If you fix the leaks as they occur, you have less likelihood of the small issue becoming a huge problem later. If you have a sudden spike in your water bill, make sure you investigate for underground water leaks as well.

Check the appliances

Most people think toilets are the cause of most home floods but don’t forget about your appliances! Monitor appliances for leaks and replace any cracked and brittle piping. Things like a dishwasher or washing machine can flood your house out quickly if the appliance is not maintained adequately.

Flood damage in our homes is something most of us experience at some point in our lives. It could be caused by something as simple as an overflowing bathtub or something more serious such as a burst pipe or sewerage pipe rupture.

Flood damages to your home can range from minor to severe and dealing with the issue can be overwhelming. While some water issues cannot be foreseen, there are a few things you can do to prevent flood damages to your home from factors you have some control over. If you experience flooding in your home, call the water damage experts at SERVPRO of Chattanooga immediately at 423-326-1406 to get the help you need.

How is SERVPRO of Chattanooga assisting in the fight against COVID-19?

6/30/2020 (Permalink)

COVID-19. It is on everyone's mind daily and the height of most people's concerns. How is SERVPRO assisting in the fight against this virus? SERVPRO of Chattanooga is providing proactive cleaning services to customers that want to take measures to protect themselves, their families, and their employees in this fight against Coronavirus. This is not the first time that SERVPRO has taken to the front lines in a pandemic. We have encountered everything from the common cold to the swine flu, and now Coronavirus. Our highly trained professionals have been fighting pandemics for years and adhere to all CDC Guidelines when doing it. We are a firm believer in helping the members of our community stay healthy and ahead of the curve when it comes to health hazards. 

Proactive cleaning takes many forms, all of which should be performed by a trained professional. We have many cleaning products including sterilizing and disinfecting solutions that we use to combat airborne and direct contact diseases. Some are fogged into buildings and others are sprayed directing onto surfaces and wiped off. Dwell time is the duration a product is allowed to sit on a surface in order to perform its function. We always allow for proper dwell time and cleanup of all solutions in order to provide maximum effectiveness in sterilization and disinfecting of buildings.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. If you or anyone you know is interested in proactive cleaning for their home or business, please contact us and we will be happy to assess your needs and provide you with some peace of mind during these trying times. 

Stay Safe. Stay Healthy.

Be Safe This Fourth of July!

6/30/2020 (Permalink)

Fourth of July Firework Safety

Summertime is known for grilling out, soaking up the sunshine, and during the month of July -- fireworks. The beautiful flashing light show in the sky is amazing to watch but requires a lot of safety and precaution. The National Safety Council advises everyone to enjoy fireworks at public displays conducted by professionals, and not to use any fireworks at home. 

In 2017, eight people died and over 12,000 were injured badly enough to require medical treatment after fireworks-related incidents. Of these, 50% of the injuries were to children and young adults under age 20. Over two-thirds (67%) of injuries took place from June 16 to July 16. And while the majority of these incidents were due to amateurs attempting to use professional-grade, homemade or other illegal fireworks or explosives, an estimated 1,200 injuries were from less powerful devices like small firecrackers and sparklers.

SERVPRO of Chattanooga understands that in these current times many public displays of fireworks may be cancelled due to the global pandemic, and safety for the community comes first. Click here to see information about the status of local firework shows. If you choose to use legal fireworks at home, here are some tips and safety precautions for you, your kids, and pets!

For Lighting Fireworks

  1. Never use fireworks while impaired by drugs or alcohol
  2. Anyone using fireworks or standing nearby should wear protective eyewear
  3. Never hold lighted fireworks in your hands
  4. Never light them indoors
  5. Only use them away from people, houses and flammable material
  6. Never point or throw fireworks at another person
  7. Only light one device at a time and maintain a safe distance after lighting
  8. Never ignite devices in a container
  9. Do not try to re-light or handle malfunctioning fireworks
  10. Soak both spent and unused fireworks in water for a few hours before discarding
  11. Keep a bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire
  12. Never use illegal fireworks

For Kids

  1. Never allow young children to handle fireworks, glowsticks are a good alternative for them!
  2. Older children should use them only under close adult supervision
  3. If you give your kids sparklers, make sure they keep them outside and away from the face, clothing, and hair. Sparklers can reach 1,800°F (982°C) — hot enough to melt gold.
  4. Don't allow kids to pick up pieces of fireworks after an event. Some may still be ignited and can explode at any time.

For Pets

  1. Keep your pets inside if you or your neighbors are setting off fireworks.
  2. Keep sparklers, glow sticks, fireworks, charcoal and kabob skewers away from curious pets.
  3. Don’t let pets get near your barbecue grill while it is in use or still hot.
  4. Make sure your pets – cats and dogs alike – have identification tags with up-to-date information. If you have horses, you might consider marking a safety (breakaway) halter with your contact information and leaving it on your horse during this stressful time.
  5. After celebration, check your yard and/or pastures for firework debris

We hope you have a fun and safe holiday! We are here to help if you need us.