Recent Posts

The Importance of Using a Water Damage Specialist

1/28/2021 (Permalink)

When you have any type of water damage in your home or business, finding a company with the expertise to get the damage handled as quickly and professionally as possible is important. The longer the water damage is left unattended, the more severe and extensive the water damage restoration process is likely to be. Regardless of what type of water damage you've suffered, such as a weather event or burst pipe, it's important to bring in trained professionals who know how to get it handled safely and efficiently. Consider SERVPRO of Chattanooga as an excellent choice.

It takes specialized equipment and fast action in order to find the cause of the problem and minimize further damage. For many homeowners, the result of water damage is clear; however, the source of leaking water can sometimes be hard to detect. Water could be seeping in from the foundation, or there could be a pipe hidden in a wall that has a pinhole leak. With time, water damage begins to spread. By the time a problem is detected, the leak may have been going on for a long time.

Water damage that is not managed quickly can lead to a number of serious problems. When walls or floors become saturated, they can swell and warp, leading to bigger repair issues. Additionally, the damp and humid indoor environment make the perfect breeding ground for mold and mildew. Clothing, carpet, furniture and personal possessions will be hard to restore if left untreated for too long.

One of the first things that need to be done to minimize water damage is to make sure that standing water is removed as quickly as possible. Following the extraction of the standing water, experienced remediation technicians will begin the extraction process of removing dampness and moisture. Drawing water out of carpets, floors and furniture can help prevent further damage, but it is also an important step in lowering indoor humidity levels.

When water damage occurs, humidity in your home or business will be much higher than normal. If mold sets in, you'll have an even bigger problem, so carefully controlling indoor humidity during the drying process is something that remediation specialists take very seriously. They will not only remove water from your home but also use advanced dehumidification equipment to quickly bring humidity levels back down to normal levels while monitoring and tracking the entire dehumidification process. One such high-tech device for this is a hygrometer.

Water damage can affect everything from walls and floors to furniture and drapes. At SERVPRO of Chattanooga, we always recommend that homeowners trust an experienced remediation specialist to handle any water damage. From complete water damage restoration to sanitizing personal items such as clothing, furnishings and other restorable items, it takes fast action for good results.

When flooding, a burst pipe or any other event has caused water damage in your home or business, it's time to get professional help as soon as possible. For assistance with water damage needs in East Ridge, give SERVPRO of Chattanooga a call at (423) 326-1406. We have the expertise and equipment to get the cleanup and restoration done right.

Changing the Game with Matterport Technology

1/7/2021 (Permalink)

Our team has recently been utilizing the Matterport camera to capture a 3D walk-through video of commercial losses. We use this technology for many reasons, including: 

1. Documentation before and after restoration

2. To get exact measurements and floor plans that we can use in Xactimate for pricing

3. A tool for business owners to use in the future

On any large commercial loss, we send our Emergency Readiness Coordinator to complete an ERP and Matterport scan before work is started. We are able to capture the damage before work is started for insurance purposes. For example, we completed several Matterport scans to send to insurance agents and adjusters when the tornado occurred because they were unable to travel due to COVID-19. We see many benefits with the Matterport camera and we're excited to see how we can further use it to benefit our customers. Check out the Matterport scan of our office here

SERVPRO of Chattanooga - IICRC Certification

12/30/2020 (Permalink)

There are many restoration companies to choose from when looking for someone to mitigate your home from damages. Unfortunately, not all of those restoration companies hold a certification with the IICRC. When making such a big decision regarding your restoration company you always want to ensure that they are certified with the IICRC and follow industry standards. The Institute of Inspection, Cleaning and Restoration Certification is a certification and standard-setting organization for the inspection, cleaning and restoration industries.

Ensuring that you have chosen a company that has these certifications ensures that you are being provided the highest quality concepts, terminology and procedures recognized in the restoration industry.

Luckily SERVPRO of Chattanooga is IICRC Certified and ready for whatever happens. If you are in need of restoration services call our office at 423-326-1406.

COVID-19 Deep Cleaning

12/29/2020 (Permalink)

This is what we do

We do cleaning and disinfecting services for COVID-19, and we have been since the beginning of the COVID-19 pandemic. We are ready, willing, and able to clean and disinfect your commercial property.

We are cleaning professionals

Here’s Why:

  • High Standards of SERVPRO’s trusted brand in cleaning and sanitation, and the standards set by the CDC guidelines
  • Experience- more than 50 years in dealing with biohazard decontamination
  • Training and expertise- IICRC standards and certifications
  • We use EPA-approved disinfectants, such as SERVPROXIDE, “which is a hospital-grade disinfectant that carries the Environmental Protection Agency’s lowest toxicity category and is National Sanitation Foundation certified for sanitizing surfaces in and around food processing surfaces”

Businesses that can benefit from our expertise:

  • Retirement Communities
  • Fitness Centers
  • Airport/ General Aviation/FBO
  • Hotels/Restaurants
  • Schools
  • Government Facilities
  • Libraries
  • Apartment complexes
  • Grocery stores
  • Brick and mortar stores
  • Hair salons/ Barber shops
  • Wineries/Breweries/Cideries
  • Fire Stations /Police station
  • City/County offices
  • UVA
  • PVCC
  • Post offices
  • Country Clubs/Resorts
  • Churches
  • Day care centers
  • Auto repair shops/Auto dealerships
  • Visitor’s Center
  • Monticello/Historic sites
  • Paramount/Jefferson Theaters/venues

If your business needs disinfecting, call the experts today –SERVPRO of Chattanooga at 423-326-1406.

No Fire Restoration Job is Too Large

12/21/2020 (Permalink)

Fire Damage Restoration

We recently completed a fire damage restoration job at a local Chattanooga restaurant. Our team responded early Saturday morning when the restaurant opener had an accident while warming up the ovens. The stove caught fire and spread smoke and soot throughout the restaurant. When we arrived on scene, local firefighter fighters had extinguished the fire and we began the water cleanup process. After the water damage was cleared, we began the fire restoration clean up. We removed everything from the walls and floors and began wiping down every inch of the damaged areas. We took many of the items back to our Chattanooga facility to be properly and professionally cleaned in our ozone room. When the Chattanooga restaurant was completely cleaned and rid of smoke and soot, we returned the items to their exact spots. The owners were so thrilled with our professionalism and quick response time that they offered our employees to sign the wall so that our team will always be memorialized in the restaurant. 

If you are in need of fire damage restoration, give SERVPRO of Chattanooga a call at (423) 326-1406. We have a fire team dedicated to fire cleanup and smoke and soot cleanup. Give us a call today!

Thankful For Our Wonderful Team

12/21/2020 (Permalink)

We're thankful for our team!

2020 has been quite an unprecedented year for all of us, and we're so thankful for a team that is always willing to go the extra mile for our customers. We held a company-wide (virtual and socially distant) meeting last to mark the countless achievements that our team has made over the last 12 months. Congratulations to all of those who were awarded with Employee of the Year awards, but we are truly grateful for every single person on our team. We wouldn't be where we're at without you.

Our team members never fail to go above and beyond for our customers and each other. We are looking forward to this next calendar year as we push forward together as #OneTeam

With Colder Weather Comes Greater Risk of Fire

11/30/2020 (Permalink)

Seasonal traditions like Thanksgiving and Christmas require adjustments to our daily routines as the thermometer drops in the region. With these changes come unwanted risks including fire hazards from additional holiday lights, candles and cooking.  Below, we list some preventative measures you can take now in order to prepare for the colder seasons.

  • Change the batteries in your smoke alarms and carbon monoxide detectors. This process should be completed on an annual basis, preferably at Daylight Savings Time or the beginning of a new season to ensure your home and business is safe and prepared for potential emergencies.
  • Check your heaters and HVAC systems for signs of failure and damage. Heating systems pose a significant threat of fire damage during the fall and winter months, so preparation and HVAC system inspections are critical in order to eliminate the risk of fire or lack of heat in your home. Any space heaters should be also be placed away from items that pose a risk such as clothing.
  • Fireplaces should be inspected annually to ensure they do not pose a risk, and combustible materials should be kept a safe distance away.
  • Clear your roof and gutters of debris that can collect and pose a risk if ignited.
  • Do not leave a fire of any kind unattended.

As colder weather ushers into the East Tennessee region, so does the risk of fires in your home or business. SERVPRO of Chattanooga wants to remind you about safe practices and safety precautions this fall and winter. Along with many other preventative measures you can take, these steps are critical in helping to keep you, your family  safe.

If your home or business does experience a fire damage event of any size, our team is here for immediate assistance. Our fire restoration professionals can handle the entire restoration and reconstruction process for you in order to help ease the stress that often comes with these types of disasters. For more information, give us a call at (423) 326-1406.

Who You Gonna Call? SERVPRO!

11/30/2020 (Permalink)

We are available 24 hours a day, 7 days a week to help during your time of need. When you call, we answer- even if it is 10 PM on a Friday. We understand that when you have water coming through light fixtures or sewage backing up into your shower and onto the bathroom floor that you cannot wait until business hours on Monday.

That is why when you call, we answer and we respond to the loss. We are able to speak with you, get details about what is going on and dispatch a crew as soon as possible.

SERVPRO of Chattanooga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster!

Call SERVPRO of Chattanooga at (423)-326-1406.

Flood Water Classification Overview

10/29/2020 (Permalink)

Flood Water Classification Overview

There are three main classifications of floodwaters: clear water, gray water, and black water. Although their names imply it, these aren't wholly determined by the color of the water, but instead by a few factors related to how many contaminants are in the water. Clear water is somewhat rare, as most of the time it picks up enough contaminants to become at least gray, but black water is by far the most hazardous and damaging of the three. Never try to deal with black water yourself, as its interaction necessitates the kind of heavy gear and training that SERVPRO equips its technicians with. Here are a few key facts about each type of water.
Clean Water
Clean water originates from water mains, pipes, and other sources of relatively untampered water in your home. Collegedale flood damage with clear water is lighter and easier to restore than other types of damage, due to both reduced volumes of water and lighter safety procedures during the task. This water is usually identifiable as being clear and unclouded. However, time is important, as without quick removal clean waters can progress and become gray.
Gray Water
The awkward middle child of flood damage, gray water concerns water that may or may not have significant contaminants in it, and thus pose a potential health risk. More care is required in these waters, and they can be deceiving, as they too may sometimes be clear in appearance.
Black Water
The most dangerous and damaging type of water that SERVPRO deals with is black water, which can originate from a storm flood, a major health hazard such as a septic tank overflow, or when gray water is left untreated. This water contains dangerous contaminants, including fungi and microbes that may cause health effects. Black waters stain surfaces easily and are often more violent in their damage, so in addition to having the most restrictive safety precautions, this type of water also often causes the most damage.

Tips to Prevent Water Damage in Your Collegedale Home

10/29/2020 (Permalink)

According to research studies, most homes will experience water damage once every eleven years. Since this is the case, homeowners need to know what strategies they can implement to prevent this water damage from occurring on their property. To get the information and advice you need regarding how to prevent and effectively handle water damage in Collegedale, SERVPRO presents the following advice.

Consider Your Plumbing System

Your plumbing system can be a primary source of water damage potential. One aspect of the system that you should consider is the water supply line for the refrigerator's ice maker. This small feed line is a prime culprit for slow drips that can develop into water streams, usually when no one is home. When this supply line is installed incorrectly or becomes pinched, your home can be subjected to unwanted flooding. To prevent this from happening with a new appliance, have the delivery person install the water line. This line should be visually inspected for leaks at the wall and also at the source under the kitchen sink. The shut-off valve is conveniently located at this plumb point.

Take Care Of Your Gutters & Downspouts

In many cases, homeowners experience a flooded basement because their gutters aren't draining properly. To ensure that your gutters work efficiently, inspect them during a heavy rain. Make sure to remove debris of fallen leaves from your gutters, utilizing leaf blockers if necessary. Clearing the downspouts of blockage or obstructions ensures that water can drain the gutter system properly. Though not common, be aware of ice dams forming in the gutters. Upon initial thawing, water can accumulate and lead to water damaged roofs, soffits, and fascias.

Repair Your Roof

If your roof is old or has been possibly compromised by strong winds or hail storms, it may be time to have it inspected. Hire a professional roofer to complete this inspection and consider following his advice. Water intrusion by way of the roof usually results in expansive water damage as the water can travel vertically and wick horizontally. Structural drenching may need more than water removal and restoration services that SERVPRO can provide. Prevention saves time, stress, property, and money.

Don't Delay- Call SERVPRO today! Although learning about a few tips to prevent water damage is important, you should know that excessive water can still surface on your residential property in Collegedale causing minimal or extensive water damage. Immediate removal of pooling or leaking water will mitigate water damage effects, thereby lessening repairs and costs. SERVPRO, with our crews of  IICRC-certified technicians, responds ASAP to your call.  We have extensive industry experience, equipment, and products plus over 1,650 franchises, several local. 

Highly-Trained Water Restoration Specialists

As water damage specialists, we have the expertise, experience and the advanced training that enables us to get your Collegedale home dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates. Call us for 24/7 assistance. (423) 326-1406