Recent Storm Damage Posts

Basics of the Flood Cleanup Process

9/11/2018 (Permalink)

Storm Damage Basics of the Flood Cleanup Process Water damage on a basement in Ooltewah, TN

When your home is flooded, you may not know where to start the flood clean process. The EPA has several cleaning requirements for ensuring that your home in Ooltewah, TN, returns to a habitable state after a flood. When flood mitigation experts have removed excess water, they start the sanitation process. Your home is not clean until all the parts of this process are complete.

Item Assessment

Technicians may need to remove items from your home that have been damaged or destroyed by the flood. Anything in your house is subject to removal:

  • Furniture
  • Clothing
  • Draperies
  • Electronics
  • Documents
  • Books

The professionals will assess the items and decide if they can be set aside for cleaning or if they just need to be thrown away. All items that can be salvaged must be clean before they are placed back in your home.

Material Removal

If the flooding was extensive, cleaning requirements may dictate that part of the structure of your home be removed. Ceilings that have flood damage may be taken out, especially if they cover damp insulation. Even part of your walls or floors may have to be replaced. Those doing the repairs are likely to remove these materials before they attempt to disinfect anything.

Home Sanitation

To combat the germs that are undoubtedly present in flood water, everything that remains has to be sanitized. Every surface that is damaged by the flood must be cleaned with flood disinfectant. The appropriate protective equipment, such as goggles, face masks, respirators and gloves, should be worn. Try to avoid mixing different cleaners, as they may contain chemicals that release toxic fumes when combined. Sanitation is not complete until every surface has been cleaned and dried.

Cleanup is not always a quick process, but you want to make sure it is a thorough one. Following these cleaning requirements ensures that your home is safe once restoration is complete.

Are Storm Damage and Flooding the Same?

8/15/2018 (Permalink)

Storm Damage Are Storm Damage and Flooding the Same? Storm damage in Collegedale, TN in building

Torrential rain, golf ball sized hail and high winds invade your business in Collegedale, TN. These events cause water damage inside your property. There is flooding on the ground floor, so is this considered flood damage? Or is it storm damage because the storm caused the flooding? You are not alone if you find this confusing. Read below to understand the difference between the two.

Flood Damage

To an insurance company, there is a clear cut difference between water damage caused by a flood, and water damage caused by a storm. If you have flood insurance for your property, the following indicate that it will likely cover the damage:

  • Your business and at least one other property (or two or more acres) are normally dry, but are suddenly and temporarily flooded.
  • A natural source causes the flood waters, such as a hurricane storm surge or mudflow. Any other sudden accumulation of water rising up into your commercial property is considered a flood, including heavy rainfall that saturates and seeps up from the ground into homes or businesses.

Storm Damage

Storms cause a myriad of problems, not limited to water and wind damage. The following are common types of commercial problems caused by a storm:

  • Heavy winds, rain or hail may crack or stress the windows, foundation or roofing material, leading to water getting in. When the water damage is caused by falling rain that does not rise up from the ground into your property, it is considered caused by the storm even if the result is flood water inside your business.
  • The damage from winds, rain or other event only impact your business, not necessarily the surrounding areas.

Whether storm damage or flood damage ravages your commercial property in Collegedale, TN, storm and water restoration specialists are your first line of defense. Depending on the cause of damage and your specific policy, your commercial insurance may or may not provide coverage.

Get Those Nasty Smells out of Your Home After a Flood

7/23/2018 (Permalink)

As if a flood’s potentially devastating effects of structural damage and loss of valuables aren’t enough to cause grief, you also have to deal with the awful smells the water leaves behind. If even you’re able to salvage your home and belongings, it’s not easy getting rid of the stench of sewage, mold growth or flood water. If you’re contending with these issues, you need the best solutions possible to ensure your home is back to normal.

What Leaves the Odors?

The musty, dingy, unbearable smells floods leave behind can come from various sources. Often, flooding occurs because of backed-up sewers or broken plumbing lines. When there is sewage loss, there will be the terrible odor of feces and other hazardous materials. Not only can this be difficult for your nose to bear, but it can also make you and family members in your Chattanooga, TN home very sick.

Prevent Backups

One of the best ways to get rid of awful sewage smells is to ensure your system doesn’t back up. There are a few measures you can take to prevent these issues:

• Install a backwater prevention valve
• Install plastic pipe in your sewer line
• Cut tree roots
• Don’t pour grease down your sinks or other drains

How to Clean Up

If flooding still brings foul smells into your home, you can take quick action or call on a professional cleanup company to assist you. A technician will use various methods to help eliminate bad odors as well as mold growth. This will include a thorough steam-cleaning of your floors, washing walls with soap, cleaning ducts, disinfecting plumbing fixtures and more.

If you want to avoid mold growth and say goodbye to the smell of sewage after a flood, use these steps. You don’t have to live with these horrible stenches or live under these conditions after you’ve suffered through flood damage. Visit http://www.SERVPROeastchattanooga.com/ for more information on storm damage. 

Why You Need Flood Insurance for Your Business

6/16/2018 (Permalink)

You may think your commercial property insurance covers everything you need to take care of flood, fire, storm, and any other damage. In truth, unless your business is insured by flood protection, you may find yourself high and dry the next time rough waters come to Chattanooga, TN.

Why Flood Insurance Is Necessary

Damage from flooding related to natural disasters actually isn’t covered in your standard commercial insurance package. It may seem strange, but if a storm strikes your area and causes flooding, your commercial insurance should cover everything under storm damage except the effects of the flood. This includes damage due to any of these causes:

• Wind
• Hail
• Impact from flying debris

Basically any issues caused by the storm except for a flood are generally covered by most aspects of your commercial property insurance. Flood damage, however, requires a wholly separate policy.

What Flood Insurance Covers

Flood insurance covers the damage done to your building by rising floodwaters from natural disasters. For example, if a tsunami swamps your coastal city and your building ends up in six feet of water, the damage caused by seawater permeating your building would be covered by flood insurance. However, if an earthquake strikes and your building floods because the seismic shocks broke your pipes, this would actually not be covered, because the flooding itself is a side effect of a natural disaster rather than the natural disaster in and of itself.

What Other Things Aren't Covered

Even if your insurance plan may pay for things such as flood remediation, secondary damage is often not covered, especially if it’s considered preventable. Secondary damage includes things such as mold and mildew caused by standing water left behind after flooding or infestations of insects that might be attracted to that standing water. Flood insurance only covers immediate and direct damage caused by the flood, and subsequent remediation and cleanup.
Visit http://www.SERVPROeastchattanooga.com/ for more information on flooding

What Kind of Content Can Be Saved After a Flood?

4/24/2018 (Permalink)

Storm Damage What Kind of Content Can Be Saved After a Flood? Despite what may initially seem like a lost cause, there’s always a possibility of saving your home’s belongings in Chattanooga, TN.

There are many questions that go through your mind after a destructive flood takes hold of your Chattanooga, TN, home. However, one of the most consistent inquiries often relates to the state of your personal belongings and whether or not content cleaning can effectively save them from being removed for good. Here’s a common list of household items that often need to be removed from the home immediately, as well as others that can potentially be saved if black water hasn’t completely consumed the home.

Porous Materials

More often than not, porous materials and furnishings in your home are going to be the most affected by excess water in your living space, simply due to their absorbent nature. Belongings that are most difficult to save include the following:

? Upholstered furniture
? Carpets
? Drapes or curtains
? Saturated woodwork
? Artwork or paperwork

While there’s no definitive answer that applies to every situation, the majority of these materials can become the most densely saturated and therefore the hardest to clean and restore. However, the result depends on the extent of the water damage overall and how long it takes for you to contact professional restoration services after an event.

Nonporous Materials

Nonporous belongings, such as anything made of plastic, metal, etc., are often the best for content cleaning purposes. Such materials don’t absorb water, making them easy to simply clean off and restore in no time. Electronics or appliances can become unusable if they’re submerged for a significant amount of time, but the result depends on the severity of the water damage.

The biggest factor in determining the survival of any home furnishings is whether or not dangerous black water has come into play. This mixing of sewage and flood water can be far more difficult to clean and can lead to fewer items being salvageable, regardless of their material.

Despite what may initially seem like a lost cause, there’s always a possibility of saving your home’s belongings in Chattanooga, TN. Therefore, content cleaning should always be handled by professional restoration specialists who can do their best to save as much as possible. For more information, visit http://www.SERVPROeastchattanooga.com

Preparing For Severe Weather in East Chattanooga

3/30/2018 (Permalink)

Storm Damage Preparing For Severe Weather in East Chattanooga A fast response is crucial to flooding and storm damage, because it reduces secondary damage and restoration costs.

Preparing For Severe Weather

Are you ready if East Chattanooga severe weather strikes your area tomorrow? Where you live will determine the type of storms you’re most likely to face. Follow these safety measures and general tips to help you prepare.

Preparing for a Tornado

While tornadoes can occur in any of the states, there's a reason the region from Texas to South Dakota is called Tornado Alley. East Chattanooga tornado season occurs during spring and summer.

Do the Following:

  • Follow the NOAA Weather Radio, commercial radio or TV newscasts. Obey the instructions given by local emergency officials.
  • Keep watch outside for signs of a tornado, like a dark sky, large hail, low-lying or fast-moving clouds, or roaring sounds.
  • Learn to recognize emergency alerts. The phrase "tornado watch" means a tornado is possible, while "tornado warning" means a funnel cloud has been spotted.
  • If a tornado warning is issued, immediately take shelter in the basement or storm cellar. If your home doesn’t have an underground room, hunker in an interior bathroom.

Preparing for a Thunderstorm

East Chattanooga thunderstorms are dangerous because they always produce lightning and can produce hail, strong winds, flash floods, tornadoes and wildfires. Thunderstorms can occur anywhere in the US and are most common during the summer.

Do the Following:

  • Prepare your home by shuttering windows and doors, and unplugging sensitive electronics.
  • Prepare your property by removing damaged tree branches that could fall during a storm, and bringing outdoor objects inside.
  • Watch the sky and tune in to your NOAA Weather Radio for information.
  • Learn to recognize emergency alerts. A "severe thunderstorm watch" means stormy conditions are likely to occur. A "severe thunderstorm warning" means they exist somewhere in the area.
  • If a severe thunderstorm warning is issued, danger is imminent. Seek shelter immediately. Stay in a hard-topped vehicle if there are no buildings.

Chattanooga Storm Damage Tips

3/30/2018 (Permalink)

General Tips To Prepare for Storm Damage

  • Assemble an emergency kit that consists of food, water and basic disaster supplies designed to last at least 72 hours. Put the kit together well before severe weather strikes. Keep it in an easily accessible place, so you can grab it and go if you have to evacuate.
  • Develop a family communication plan, since your family members will probably be at different places like work or school when a storm strikes. Therefore, you need to establish a way of getting in touch with each other before the storm strikes. Decide ahead of time how and where you will meet each other. Make sure everybody in the family knows everybody else's cell phone number.
  • If you live in a storm-prone area, your community may have already established evacuation routes to leave the area safely and quickly. Learn about your community's evacuation plans and routes and make sure everybody in your family knows.

Why Choose SERVPRO of East Chattanooga?

We're Faster to Any Size Disaster

A fast response is crucial to flooding and storm damage, because it reduces secondary damage and restoration costs. Storms don’t wait for regular business hours and neither do we. Our technicians will respond immediately, day or night, to help Chattanooga business owners and residents.

Learn More

 We're Highly Trained Storm Damage Specialists

As a leader in storm and water damage restoration, SERVPRO of East Chattanooga has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

•Water Damage Restoration Technician

•Applied Structural Drying Technicians

Learn More

We Have the Resources to Handle Storms and Disasters

We can access the resources and personnel of 1,650 Franchises to handle major storms and disasters. We also have access to special Disaster Recovery Teams strategically located throughout the country to respond to catastrophic storms and events.

Water Damage Stinks! Here’s What To Do About the Smell

1/19/2018 (Permalink)

Get Rid of Mildew Smells in the Carpet

One of the biggest culprits for lingering odors post-flood is carpets. If you decided not to replace your carpets after sewage loss, it may be the cause of that bad smell and quite possibly for any adverse health symptoms you or your loved ones have experienced. Some things you can do to get rid of any residual debris and flood water include:

• Completely dry the affected areas and then leave your windows open to allow the room to air out.

• Place dehumidifiers throughout the affected area. 

• Treat your carpet with a cleaning solution designed to kill mold growth and bacteria. 

• Pour baking soda over the areas your sprayed and leave it on the treated areas for some time, preferably overnight. Vacuum it up in the morning. 

If after thoroughly cleaning your carpets your home still smells like black water, clean the air.

Cleaning the Air after a Flood

1/19/2018 (Permalink)

The aftermath of a flood is no picnic, and even after all damaged materials have been removed and the ground floor has been thoroughly dried and cleaned, the smell of mold and sewage can linger for weeks or even months. If your home was recently in a flood, and you’re tired of your home reeking like mold growth and black water, your local City, State, flood restoration team has a few odor removal tips that may be of use to you. 

Steps for Cleaning the Air 

Cleaning the air is fairly simple and involves a few common household items.

• Cat Litter: Cat litter is designed to soak up odors, so place a little bit in each room. Change it out periodically to make sure that it absorbs as much of the residual odor as possible. 

• Vinegar: Place bowls of vinegar throughout your home, and in just a few days, your home will be smelling as fresh as it was pre-flood. 

• Baking Soda: In addition to using baking soda on your carpets, you can also use it to zap odors from the air. 

Mold growth can really stink up your home. To get rid of that bad smell, try utilizing the tips above from your Chattanooga, TN, water damage team.

Visit our site for more storm damage tips and information.

Three Ways to Prepare for a Storm

12/1/2017 (Permalink)

Storm Damage Three Ways to Prepare for a Storm Roof damaged when tree fell during a storm.

General Tips To Prepare for and Emergency

  1. Assemble an emergency kit that consists of food, water and basic disaster supplies designed to last at least 72 hours. Put the kit together well before severe weather strikes. Keep it in an easily accessible place, so you can grab it and go if you have to evacuate.
  2. Develop a family communication plan, since your family members will probably be at different places like work or school when a storm strikes. Therefore, you need to establish a way of getting in touch with each other before the storm strikes. Decide ahead of time how and where you will meet each other. Make sure everybody in the family knows everybody else's cell phone number.
  3. If you live in a storm-prone area, your community may have already established evacuation routes to leave the area safely and quickly. Learn about your community's evacuation plans and routes and make sure everybody in your family knows.

How to Address Residential and Commercial Flood Damage Effectively

7/27/2017 (Permalink)

How to Address Residential and Commercial Flood Damage Effectively

Water damage is one of the most potentially serious problems that a property owner can face. Even small amounts of water damage can lead to serious repercussions, such as out-of-control mold growth or structural compromise. When dealing with a potential flood damage situation, it is absolutely crucial that a professional restoration company be called in to begin the restoration of the flooded home and make sure that appropriate steps are taken in the mitigation of any water damage.

The flood damage restoration and mitigation process


Over the years, a well-established protocol for the restoration and mitigation of water damage has taken hold. This is a proven and effective means of mitigation of flood damage, such as that resulting from a pipe break, supply line break or other cause of a flooded home.

Generally speaking, the restoration process follows five steps, each of crucial importance. In the rest of this article, we'll take a look at the water cleanup process and what steps are involved in dealing with potential flood damage.

Any time a property owner notices water in home or water in a business, they should immediately call their local professional restoration company. Time is of the essence. If the restoration company can begin the water cleanup process within the first five hours of the appearance of water in the home or water in the business, the chances of a total restoral of the property to its prior condition are nearly 100 percent. On the other hand, waiting more than 24 hours will cause the chances of permanent damage to rise, with every passing hour.

The water cleanup team will arrive, probably within less than an hour. They will begin assessing the extent of water in the home or water in the business. Through the use of advanced detection devices, they will be able to see if there is water in the home or water in the business that has seeped into spots not visible to the naked eye. If there is an active pipe break or supply line break, the flow of water will be stanched, and the pipe break or supply line break will be closed, with a welder, if necessary.

The next step is the wholesale removal of water. Using high-powered pumps and specialized vacuum equipment, all standing water will be removed from the property. By the time the cleanup team is done, there will be no visible water left.

Next, the flooded home will begin undergoing the drying process. This involves the use of industrial-strength drying equipment, similar to that used in large car washes. The team will also deploy powerful dehumidifiers, which are capable of removing thousands of pounds of moisture from the atmosphere, each hour.

At this point, with the drying process complete, there will be no further risk to the property, assuming the root causes of the supply line break, pipe break or other source of flooding have been properly addressed.

After the property has been dried, any items that were removed from the premises will be thoroughly cleaned. Using a process similar to dry cleaning, special chemicals will be deployed that are capable of cleaning and restoring such items as photos, books and furniture. The cleanup team will also use special sanitization products, which are capable of eliminating any nascent mildew or mold growths as well as eliminating unpleasant smells that often result from the water logging of materials, even after they have been completely dried out.

Now the cleanup process will be complete. The property will be completely restored to its prior condition, and the entire process will usually have taken no more than 24 hours, from phone call to the team leaving for the last time.
Visit http://www.SERVPROeastchattanooga.com for more information on water damage.

How Does SERVPRO Handle Infectious Waste In Water After Flood Damage In Chattanooga?

6/20/2017 (Permalink)

Storm Damage How Does SERVPRO Handle Infectious Waste In Water After Flood Damage In Chattanooga? SERVPRO Saves Your Flood Damaged Chattanooga Property

Groundwater Flooding from Storms Require Safety Protocols for Safe Removal

There are many things to consider following a flood, and in situations where the flood in question has affected your home, it is only natural to feel stressed out and maybe even a little scared. Water damages all kinds of materials, and you may be facing everything from waterlogged furniture to structural damage to drywall, floors or ceilings. SERVPRO understands that a flood is very stressful and you want to get it dealt with as quickly as possible. That is why We’re Faster To Any Size Disaster.
 
There are some situations where flood damage to your Chattanooga home carries with it a risk of infectious waste being present. Flooding that comes from outside of the home or from a sewer are examples of situations where infectious waste is a potential problem. Rising streams and chemicals from fields often contain debris and chemically hazardous elements. Flood water brings with it the risk of contamination with such diseases as cholera, typhus, tetanus, and polio. Sewage and some other water might contain waste or body fluids.
 
It is quite a frightening thought to realize that such water could contaminate your home. That is why SERVPRO teams work quickly and efficiently to deal with the situation as soon as possible. Our teams are fully trained to deal with potentially dangerous water. Every technician is IICRC-certified, and we always adhere to OSHA and EPA guidelines for handling any flood situation. We handle waste water per local state guidelines. 
Every member of our team who might come into contact with contaminated water is vaccinated, and we never let workers into an area if they have cuts or skin abrasions. Also, we provide each person with full personal protective equipment PPE, including a full body suit and a respirator.
 
We train our people to prioritize containment and sanitation. We set up containment to prevent the spread of infectious material, and we also set up clean areas that are free of contamination for the storage of uncontaminated clothes and equipment. We treat all waste material and exposed surfaces with an EPA-registered disinfectant. We also thoroughly sanitize all equipment after each use.
 
Rely on SERVPRO of East Chattanooga to handle even dangerous waste professionally and with the utmost concern for your safety. Call us at (423) 326-1406 for assistance.

Chattanooga offers lots of fun, click.

Water Damage Restoration and Tips for Collegedale Properties

5/17/2017 (Permalink)

Storm Damage Water Damage Restoration and Tips for Collegedale Properties Collegedale Water Damage to Homes and Businesses Get Help from SERVPRO

SERVPRO Is the Answer for Water Damaging Cleanup and Restoration

Water in a business or in a home can cause serious damage to property. This situation becomes far worse considering that the moisture creates a perfect breeding ground for bacteria and mold. This circumstance exposes the individuals to possible environmental issues.

The restoration or water cleanup process in Collegedale borders around drying the housing unit, decontamination, and repairing of damaged elements. A quick response when there is a case of water or flood damage is crucial for the mitigation of losses that would otherwise follow. Here are a few steps to that take place during the restoration procedure.

1) Contact the Emergency Line
Making a call to the emergency operators is recommended as the first and crucial step to ensure that lives are saved, and there is a mitigation measure against further loss of property. Details of the location and the status of the scene are crucial in ensuring an efficient restoration process.

2) Inspection and the Analysis of the Water in a Home or a Business
A professional assessment of the magnitude of the water damage in your business or home is crucial in determining the class as well as the category of destruction. Classes of water damage refer to the gravity of the water absorbed in the various parts of the structure including the extent of the damage to the exterior. The categories define the after effects on the clean water systems and the sewer systems. This information is vital in establishing the best solution to restore the property back to its original state.

3) Water Removal for a Residential or Commercial Building
The professionals then extract the water to ensure there is mitigation of secondary water damage. The removal process involves the use of high-powered suction pumps and vacuums. The possibilities of bacterial and fungal growth are reduced thanks to the rapid water cleanup, and this helps in preventing an outbreak of diseases.

4) Drying
In light of the main aim of restoration, the drying process is meant to reduce all moisture levels in the house to preloss conditions. Drying can take several weeks to be completed and once done, the dehumidification process begins. Scientific methods have been recognized to the less invasive methods adopted in today’s drying measures.

5) Cleaning
The water cleanup service involves washing the clothes, furniture, and other personal belongings. For the business situation, the cleaning would be more demanding because most of the items in the office are electronic equipment and files. Once completed, the SERVPRO professionals begin sanitizing the home or business items.

6) Restoration
The final step deals with rebuilding the home or the business back to its original condition before the flood damage. Here the walls are replaced along with new insulation. The amount of repair and replacement is contingent upon the severity of the flood damage.

Common Water Damage Causes
When water damage is mentioned, the first idea that pops up is flooding or any destruction caused by a hurricane or storm. There is no dispute that these are considered as the main reasons. However, there could be damage that results from a leaky roof from melted snow, a damaged garbage disposal pipe or condensation from an air conditioner.

Addressing the Water in Home or Water in Business Damage
Ignoring a leak no matter how small it is, could cost you a larger amount of money to fix down the line. It is advisable to seek professional assistance as soon as possible to avoid the losses experienced as a result of the catastrophe. SERVPRO offers qualified ASD, applied drying technicians, to accomplish these undertakings.

Safety Tips
Whenever there is a water hazard, the primary concern of all concerned ought to be safety and mitigation. The risks posed include a slip and fall situation, or electrocution and as such, fatal incidences may occur. All affected parties should evacuate the premises and leave all items on the premises. Use of any electrical appliances is not a good move, and any missions to fix wet or sagging ceilings should be aborted.

When your residence or place of business is in need of water damage restoration, rely on the services of SERVPRO of East Chattanooga. (423) 326-1406

When Storm Damage Destroys A Roof, Collegedale Residents Must Repair Quickly To Protect Their Home

2/1/2017 (Permalink)

Storm Damage When Storm Damage Destroys A Roof, Collegedale Residents Must Repair Quickly To Protect Their Home The roof may have design elements that seem to be only for looks, but the majority of every roof is for protection from all types of weather.

Repairing A Roof After Storm Damage


Only a few aspects of a house are designed to be only decorative. The roof may have design elements that seem to be only for looks, but the majority of every roof is for protection from all types of weather. Heat from the sun, cold from winter weather, snow, rain, and even insects, birds, and wild animals are kept out by your roof. When the roof is damaged, anything can get into your attic, and this can affect the rest of your home.

Collegedale receives its fair share of all types of weather, including the occasional storm which can be powerful enough to damage even the best-constructed roof around. When the roof is damaged, it will not take long for things to become increasingly worse as time passes. SERVPRO knows that there is more than just the initial damage to the roof after a storm causes damage to it that matters. Water can enter the attic and end up as far down as the basement, damaging every area of your home in a very short period.

Rainwater and snow that soon melts, wetting down your stored belongings, isn't the only problem. That same water can render your attic's insulation worthless. Many times, insulation can be re-used when you have repair work done, but this is not true if the insulation has been compressed or otherwise damaged. When water infiltrates insulation, it weighs it down and compression results. Other problems include rust developing on metal ducts, warping of the floor boards in the attic, and peeling wallpaper and disintegrating plaster, especially on exterior walls.

SERVPRO professionals will make sure that all possible efforts are made to prevent additional damage like that from happening. After making an assessment of the damage, we will cover your roof with an adequately sized tarp. After roofing repairs are finished, we can begin working on restoring the damaged areas and restoring your home. There is a multitude of issues that can arise when you have a damaged roof. We use different types of equipment to not only dry and clean the interior of your home, but to also measure our progress as we work. When we finish, you will be surprised to find that it is “Like it never even happened.”

SERVPRO of East Chattanooga is dedicated to making your house into a home again after storm damage has made it unlivable. Call us at (423) 326-1406, 24 hours a day, any day of the year, and we will begin working within the hour.

Chattanooga Residents Experience Flood Damage

1/16/2017 (Permalink)

Storm Damage Chattanooga Residents Experience Flood Damage Every home regardless of size or cost is susceptible to accidental flood damage.

Flood Damage

You just moved into your ideal home, years of long hours and saving has paid off. Admittedly splurging on a few items and outfitting your new home with all of the latest technology, luxury and convenience items you could find. You are looking forward to having the family over for a visit, to show off a bit. Unfortunately, sometimes life has a different plan; one of the new products you purchased didn't quite work as intended and without warning, you find yourself knee-deep in water in your new home. Whether your new, state of the art suppression system malfunctioned or the brand new spa sprang a leak, at this moment, it does not matter, you need help, who are you going to call?

Every home regardless of size or cost is susceptible to accidental flood damage in Chattanooga. Things like this happen quite often, and each time we address these issues our primary goal remains the same. We concentrate on mitigating as much damage to your home as possible while performing our services as quickly and efficiently as possible. We assist you with choosing the services necessary to address your current situation and even help with any paperwork required for your claim.

SERVPRO technicians are expertly trained to provide you with quality services that help with restoring custom flooring, imported tapestries, or other expensive additions to your home. With specific methods to save the wall to wall carpeting, you installed upstairs. We begin by thoroughly inspecting the affected area and answer any questions you may have about the services we would like to perform. After using high-end water extractors to remove any excess water that exists, we deploy air movers and dehumidifiers, to eliminate additional moisture in the air and surrounding structure.

SERVPRO technicians also use specific methods to recover your belongings, by reducing the moisture and humidity levels in affected materials. Our staff is trained and experienced in deploying methods used to save custom wall coverings, household fixtures, and personal items. We work hard to eliminate the possibility of the articles experiencing secondary damage due to exposure. We like to leave your home, “Like it never even happened."

It will not be necessary for you to contact anyone else; SERVPRO technicians perform all of the necessary services and repairs to your satisfaction before we consider a job complete. If a water damage situation occurs on your property, make the call to our offices to receive the services you need. Contact SERVPRO of East Chattanooga today (423) 326-1406.

An Overview on Flood Water Classifications

1/10/2017 (Permalink)

Storm Damage An Overview on Flood Water Classifications The most dangerous and damaging type of water that SERVPRO deals with is black water.

Flood Water Classification Overview

There are three main classifications of floodwaters: clear water, gray water, and black water. Although their names imply it, these aren't wholly determined by the color of the water, but instead by a few factors related to how many contaminants are in the water. Clear water is somewhat rare, as most of the time it picks up enough contaminants to become at least gray, but black water is by far the most hazardous and damaging of the three. Never try to deal with black water yourself, as its interaction necessitates the kind of heavy gear and training that SERVPRO equips its technicians with. Here are a few key facts about each type of water.
 
Clean Water
 
Clean water originates from water mains, pipes, and other sources of relatively untampered water in your home. Collegedale flood damage with clear water is lighter and easier to restore than other types of damage, due to both reduced volumes of water and lighter safety procedures during the task. This water is usually identifiable as being clear and unclouded. However, time is important, as without quick removal clean waters can progress and become gray.
 
Gray Water
 
The awkward middle child of flood damage, gray water concerns water that may or may not have significant contaminants in it, and thus pose a potential health risk. More care is required in these waters, and they can be deceiving, as they too may sometimes be clear in appearance.
 
Black Water
 
The most dangerous and damaging type of water that SERVPRO deals with is black water, which can originate from a storm flood, a major health hazard such as a septic tank overflow, or when gray water is left untreated. This water contains dangerous contaminants, including fungi and microbes that may cause health effects. Black waters stain surfaces easily and are often more violent in their damage, so in addition to having the most restrictive safety precautions, this type of water also often causes the most damage.
 

 

Locally Owned Company with National Resources

The technicians of SERVPRO of East Chattanooga are all licensed, trained, and certified to interact with all three types of floodwater so that you don't have to. Call us at the first sign of damage at (423) 326-1406.

Recover Fast From Flood Damage To Your Ooltewah Home

12/8/2016 (Permalink)

Storm Damage Recover Fast From Flood Damage To Your Ooltewah Home Should any flooding disaster occur in your home, SERVPRO will be there to help.

Recover Your Home in Ooltewah from Flood Damage

You have invested wisely in your dream home, outfitting every square foot to bring comfort and pleasure to your family and friends. Unfortunately, sometimes all that convenience and luxury comes with an unexpected price if an appliance or feature malfunctions. When your top rated sprinkler system does not live up to its reviews and showers your home without provocation or your sumptuous spa’s hot tub springs a leak your gorgeous home can be knee deep in water in a matter of minutes. Should any flooding disaster occur in your home, SERVPRO will be on site swiftly after your call to evaluate the damage and devise a plan to remove the water and restore all areas affected by the pre-flooding condition.

No homeowner expects floods to damage the interior of his or her dwelling yet our modern expectations as to comfort place every home in harms way from accidental water disasters in Ooltewah. It matters not at all where or how water enters into your dwelling, once it's there, it is critical that proper protocols be followed to make sure the initial crisis is mitigated and that collateral damage resulting from the flooding is limited or avoided altogether. The positive part of flooding from an overeager sprinkler configuration or an overflowing tub is that the water is clean as it saturates your flooring. It is important to understand that there is only a short window of opportunity to remove the clean water via pumping and extraction before microbial growth begins. Mold spores can begin to colonize within 48 hours, but if we respond within hours of your first call, we have the best chance of preventing that from happening.

Your precious hardwood flooring and imported rugs or wall to wall carpeting can be restored by our SERVPRO flooding and water remediation specialists. Once the water has been mostly removed, our technicians know what methods to use to dry even expensive exotic wood flooring with little if any warping or buckling. We pride ourselves on our ability to dry one of a kind floor covering and even premium grade padding in place, reducing the moisture levels in the materials and the ambient humidity to levels advised by national water damage restoration certification experts. Our staff is also trained and experienced in saving custom wall coverings and fixtures from the ravages of water damage, leaving your home just “Like it never even happened” after we put the last touches to our restoration plan.

 

Locally Owned Company with National Resources

If a water disaster mars your custom built home, your quickest and most effective solution is to contact the experts at SERVPRO of East Chattanooga. Ring us at (423) 326-1406 confident we will restore your high-end abode and its contents from accidental flood damage.

 

 

Recovering Your Books From Flood Damage In Collegedale

11/6/2016 (Permalink)

Storm Damage Recovering Your Books From Flood Damage In Collegedale Collegedale Storm Damaged Books May Be Saved by SERVPRO

SERVPRO Meets the Challenge of Water Damaged Books and Photos

Everyone is a bit different, which can spark interest in saving various items for vastly different reasons. As flood damage restoration experts, it is out job to determine which of your belongings are important to you and then for us to do everything we can to help restore those items for you.

Put our professionally trained staff to work for you; we'll go above and beyond to assist with recovering your precious items caught up in a flood damage event in Collegedale. Whether you have a library full of damaged books or documents that you'd like to save, or you have a highly advanced electronic household, we can help.
 
It is important that you communicate a desire to protect wet or damaged paper documents or books to our SERVPRO staff immediately. Although it is necessary to understand, that water-damaged books and documents are not fully recoverable; they cannot receive pre-damage condition restoration, some damage will exist. The faster we get started the more chances each book or paper item has to resist further harm.
 
SERVPRO technicians have access to use five different methods for drying your water damaged paper products. The method used to restore your items depends on the items value, type of exposure, the extent of harm, time of exposure, and how much money you are willing to pay. Each restoration process is at a cost and is time-consuming.
 
Drying your documents relies on a sublimation process, which consists of changing a solid into a vapor without taking on a liquid state first. Air-drying, Dehumidification, Freezer drying, Vacuum Freeze-drying, and Vacuum Thermal-drying are all methods that we can use to limit the damage to your paper products.
 
Freezer storage facilities give us the ability to store wet paper products, preventing damage to items from getting worse while allowing the time necessary to decide which procedure to use to limit the amount of damage to your belongings.
 
SERVPRO maintains a log of which items get moved into storage and where they are within the facility so that we can return to them after your immediate needs and restorations are complete. As with all of our services, our IICTC certified technicians thoroughly explain the situation and seek feedback from you on how, or if, you would like to move forward.
 
At SERVPRO of East Chattanooga, we have professionals dedicated to assisting you with restoring these types of items. Make the call and try our services anytime. 24/7 - (423) 326-1406

How Storm Damage is Common Thanks to the Climate

8/21/2016 (Permalink)

Storm Damage How Storm Damage is Common Thanks to the Climate Stay Safe During a Tornado and Call SERVPRO to Remediate the Damage

SERVPRO Technicians Are Ready to Remediate Your Property After Tornadoes, Hurricanes or Rain Storms

Across the United States, different SERVPRO franchises see very different patterns in calls and jobs that they receive. This is particularly true of storm damage, which largely depends on the geographic position and local climate factors. Some locations experience almost no storm damage, while others may have so much of it that it takes up the majority of calls. Our local region is one of the most commonly hit for storm damage across the country, for a number of reasons, and can experience a variety of dangerous storm types and weather damages.
 
Tornadoes
 
In close proximity to the Georgia border, Ooltewah storm damage commonly manifests in the form of tornadoes. Although the Midwest is often romanticized as the tornado capital of the world, Alabama, Georgia, and Tennessee also encounter very large and common tornadoes on a regular basis. Category F4 and even F5 tornadoes, the most dangerous types, can form here, a very rare site anywhere outside of the United States. We get many calls after tornadoes, and our technicians are very experienced in dealing with them.
 
Hurricanes
 
As with most of the Southeast, we commonly have to deal with the threat of hurricanes. Hurricanes happen multiple times annually in and around the United States, although one carrying significant damage and an intense wind is fairly uncommon. Common sources of damage during hurricanes include flooding, peeled-off roof tiles, fallen trees and telephone poles, and mold in the aftermath.
 
Common Rain Storms
 
With relatively high annual rainfall, the Southeast commonly has to deal with the damage from ordinary rain and thunderstorms. These can happen year-round, and commonly cause light water damage, fire damage from lightning strikes, and perhaps flooding in particularly heavy rains. If your home floods during any storm, exercise extreme caution around any waters, as flowing water may cause harm to you or your vehicle and still water may contain dangerous microbes and hazardous materials.
 
SERVPRO of East Chattanooga is trained and equipped to deal with the fallout of storms large and small. If a disaster has struck your home following a storm, call our local franchise at (423) 326-1406 for 24/7 help.

Storm Damage Needs Water Removal and More

7/26/2016 (Permalink)

Storm Damage Storm Damage Needs Water Removal and More Storms and Floods in Chattanooga Get Help from SERVPRO

SERVPRO Restores a Property After Water and Storm Damage

Thunderstorms are frequent in July and August. There's almost one a week in the area through the end of summer. Damage from them is nearly as common as the storms themselves.

Despite everyone's best efforts, storm damage in Chattanooga can happen. Removing the flood water isn't the end; cleanup is just getting started. On top of the flooring and walls, every bit of furniture, clothing and other items exposed to the storm will have to dried, cleaned, deodorized and probably even sanitized.
SERVPRO utilizes a variety of cleaning equipment and chemicals to return your carpets and floors to a usable state. Depending on the size, material, and color-fastness, the options range from simple spray and wiping to immersion cleaning.

Storm damage can leave odors as well as a damp carpet. We use industrial grade air scrubbers and specialized fogging equipment to remove the musty smell and not just cover it up. While removing the odor is important, getting rid of the mold which causes it is even more so. The application of a variety of antibacterial and antimicrobial agents is necessary. Our personnel is trained to use the product that will not only restore your property but do so in a manner that is safe for your family and employees as well as the environment.

Once the mold has been remediated, each item should be either disinfected or sanitized depending on its function. Kitchen, breakroom, and bathroom equipment must be sanitized to ensure the health of anyone who may use them. Standard office spaces such as conference rooms would not need that level of cleaning unless the contaminated floodwaters wetted the flooring and walls. Our IICRC certified technicians can be relied upon to provided the highest level of professionalism and courtesy.

SERVPRO of East Chattanooga does its best to help you restore your home or business to its pre-storm damage condition as quickly as possible. As a locally owned franchise, we value our customers as neighbors and not just a job to be completed. If you want to schedule a free inspection or believe you may need our restoration services, please call us today at (423) 326-1406.

Restoration Company Helps Water Damaged Properties

6/14/2016 (Permalink)

Storm Damage Restoration Company Helps Water Damaged Properties Don't let flood damage your East Ridge home. SERVPRO of East Chattanooga will take care of the issue and make it "Like it never even happened."

Water Damaged Properties Get Help From Restoration Company 

East Ridge water damage problems are an ongoing issue. Located in Hamilton, County Tennessee, East Ridge is a link with downtown Chattanooga through the Bachman Tubes underneath the Missionary Ridge. East Ridge suffers from flooding due to its location, which is in a floodplain. The City manager states that not all of East Ridge experiences flooding. About 15% of the city's 8.8 square miles is prone to flooding.

Floods are prevalent in East Ridge and all over Tennessee and still cause lots of damage. Flash floods and storm-related flooding events have plagued Tennesseans for years before dams were constructed by the Tennessee Valley Authority. Floods remain the number one weather-related destructive force. 

Yes, East Ridge businesses and residential homeowners also have their share of other water damage issues, such as a sewer backup, roof leaks, burst pipes, and fires. However, whenever it rains consistently, this city's location makes it the perfect area for heavy flooding. Also, inland waters overflowing their banks contribute to excessive water damage. East Ridge city officials continue to evoke a Floodplain Ordinance. The city has recently revised its floodplain regulations. The annual regulations are designed to be in conjunction with FEMA's regulations for that area, to participate in the National Flood Insurance Program. 

Our SERVPRO certified technicians help Tennessee residential and business owners to restore their property from clean up to the rebuild. We are your neighborhood restoration experts with additional locations throughout the East Ridge area including Ooltewah, Altamont, and Harrison. There is no job that is too big or too small for us. When water or flood damage occurs in your home or commercial property, time is of the essence. 

Locally Owned Company with National Resources

If your property has been damaged by water caused by flooding or other events, we at SERVPRO of East Chattanooga have the experience, expertise, and tools to restore your property. Our water damage or flood damage steps involve a thorough assessment, water extraction, drying, dehumidification, cleaning, sanitizing, and restoration. As part of your removal water damage, we also provide validation and documentation for your claims. Call us today at (423) 326-1406 whenever you have flooding or other types of emergencies. 

Hamilton County Storm Damage Testimonial

12/28/2015 (Permalink)

Storm Damage Hamilton County Storm Damage Testimonial SERVPRO to the Rescue When a Storm Strikes

SERVPRO Is Proud of Hamilton County Storm Damage Testimonial

Five stars to Craig and SERVPRO of East Chattanooga.

On Christmas Day 2015, severe storms rolled into the Hamilton County, TN area. Unfortunately, we were out of town at the time. Our home received storm damage that caused various interior leaks in two rooms. Craig and his team of SERVPRO experts are the best! Our emails, voice messages, texts, and phone calls on Christmas Day and the day after were all answered in a super timely manner. Many people in Hamilton County also had Christmas Day storm damages to their property, businesses and homes.

SERVPRO discovered the source of our leaks was the chimney damaged during the high winds. The only "damp" carpet after the water leaks, was a very small corner area in our home office. Yesterday a SERVPRO team pulled the office carpet and padding back then started fans to expedite carpet drying. This morning the same team came back to our home, completed all chimney repairs, and inspected our entire large roof area. Upon roof inspection, they found only one shingle that needed their attention. The same SERVPRO team checked the carpets and sheetrock in our home office. Those were noted to be completely dry. This morning, SERVPRO stretched carpets securely back in place. My husband and I could not be more pleased with their work.

Our thanks to SERVPRO for a job well done at our home and in our great time of need. We will never hesitate to recommend Craig and his fine group of responsible people whenever we get the opportunity to do so. Our storm damage was greatly minimized. Also, we learned that SERVPRO is on Allstate’s list of reputable companies to contact should homeowners or business owners need help. Hearing that from our local Allstate Agent just confirmed, even more, our decision to contact SERVPRO.

Thanks again Craig and your wonderful team of experts! Susan and Ken M.

We're Highly Trained Storm Damage Specialists

As water and storm damage specialists, SERVPRO of East Chattanooga has the experience and advanced training that enables us to restore your property quickly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. We are proud to serve Hamilton County. Call us 24/7 for emergency help. (423) 326-1406

In Harrison, Storm Caused Flood Damage Restoration

8/21/2015 (Permalink)

Storm Damage In Harrison, Storm Caused Flood Damage Restoration Storm Flooded House in Chattanooga

Storm Damage Restoration in Harrison Requires Experienced Professionals

When natural storms or man-made disasters occur and create flood damage in a Harrison home, the flooding itself is only the beginning of the catastrophe. Subsequent damages to flooring, walls and furniture will go on, and escalate, for weeks or months if left unattended. Wood will swell and crack; carpets will rot; walls will weaken. Within hours, mold and mildew take hold and the very air becomes dangerous to breathe. 

Seek Professional Restoration

The time to act is immediately. The homeowner needs to contact a professional cleaning and restoration company such as SERVPRO to attack the situation and bring the risk of further damage to a halt. However, it's important to understand that not all cleaning and restoration companies are equal. Only the best are qualified and certified by the IICRC, the Institute of Inspection Cleaning and Restoration Certification. The IICRC is an agency dedicated to ensuring that companies offering disaster cleaning and restoration, like SERVPRO, for example, are professional, qualified, and reputed to deliver what they promise.

Stop contamination and Deterioration Asap

While one might think that flood damage restoration is a simple, straightforward process, that is hardly the case. Certainly, throwing away damaged furniture, carpeting and décor is often a necessary first step, but with the proper professional restoration tools many household furnishings and items can be recovered. The presence of hidden moisture and the potential for mildew must be detected and remediated. Special drying and dehumidifying equipment is utilized to stem mold and mildew proliferation. Dangerous microbial agents in walls, flooring and clothing must be rooted out and removed. If caught quickly, the contamination and deterioration may be limited, saving the homeowner a lot of money.

SERVPRO is an Excellent Option

The process of restoration includes the inspection of literally everything in the house, whether it was directly in contact with the water or not. Mattresses, drywall, and anything exposed to the same air where flood-water damage occurred should be inspected. Even the sewage system needs to be inspected for possible contamination into the living area or water supply, and neutralized if necessary. To perform those necessary tasks safely, professionals utilize hand and eye protection as well as respirator equipment. It is only with trained, qualified professionals like SERVPRO that proper containment and restoration can be achieved safely and effectively.

In addition, only after the entire process has been completed is it safe for the homeowner and family members to rebuild and move back in. Flood damage in Harrison is a serious, complex catastrophe to be inspected, evaluated and handled only by experienced professionals.

Locally Owned Company with National Storm Resources

We live and work in this community, Harrison, too; we might even be neighbors. As a locally owned and operated business, SERVPRO of East Chattanooga is close by and ready to respond to your storm or flood damage emergency. We are proud to be an active member of the Chattanooga community and want to do our part to make our community the best it can be.

SERVPRO of East Chattanooga has the specialized training and expertise to restore your home back to its pre-storm condition. Call us.  (423) 326-1406