Recent Why SERVPRO Posts
SERVPRO of Chattanooga - IICRC Certification
There are many restoration companies to choose from when looking for someone to mitigate your home from damages. Unfortunately, not all of those restoration companies hold a certification with the IICRC. When making such a big decision regarding your restoration company you always want to ensure that they are certified with the IICRC and follow industry standards. The Institute of Inspection, Cleaning and Restoration Certification is a certification and standard-setting organization for the inspection, cleaning and restoration industries.
Ensuring that you have chosen a company that has these certifications ensures that you are being provided the highest quality concepts, terminology and procedures recognized in the restoration industry.
Luckily SERVPRO of Chattanooga is IICRC Certified and ready for whatever happens. If you are in need of restoration services call our office at 423-326-1406.
COVID-19 Deep Cleaning
This is what we do
We do cleaning and disinfecting services for COVID-19, and we have been since the beginning of the COVID-19 pandemic. We are ready, willing, and able to clean and disinfect your commercial property.
We are cleaning professionals
- High Standards of SERVPRO’s trusted brand in cleaning and sanitation, and the standards set by the CDC guidelines
- Experience- more than 50 years in dealing with biohazard decontamination
- Training and expertise- IICRC standards and certifications
- We use EPA-approved disinfectants, such as SERVPROXIDE, “which is a hospital-grade disinfectant that carries the Environmental Protection Agency’s lowest toxicity category and is National Sanitation Foundation certified for sanitizing surfaces in and around food processing surfaces”
Businesses that can benefit from our expertise:
- Retirement Communities
- Fitness Centers
- Airport/ General Aviation/FBO
- Government Facilities
- Apartment complexes
- Grocery stores
- Brick and mortar stores
- Hair salons/ Barber shops
- Fire Stations /Police station
- City/County offices
- Post offices
- Country Clubs/Resorts
- Day care centers
- Auto repair shops/Auto dealerships
- Visitor’s Center
- Monticello/Historic sites
- Paramount/Jefferson Theaters/venues
If your business needs disinfecting, call the experts today –SERVPRO of Chattanooga at 423-326-1406.
Thankful For Our Wonderful Team
We're thankful for our team!
2020 has been quite an unprecedented year for all of us, and we're so thankful for a team that is always willing to go the extra mile for our customers. We held a company-wide (virtual and socially distant) meeting last to mark the countless achievements that our team has made over the last 12 months. Congratulations to all of those who were awarded with Employee of the Year awards, but we are truly grateful for every single person on our team. We wouldn't be where we're at without you.
Our team members never fail to go above and beyond for our customers and each other. We are looking forward to this next calendar year as we push forward together as #OneTeam!
With Colder Weather Comes Greater Risk of Fire
Seasonal traditions like Thanksgiving and Christmas require adjustments to our daily routines as the thermometer drops in the region. With these changes come unwanted risks including fire hazards from additional holiday lights, candles and cooking. Below, we list some preventative measures you can take now in order to prepare for the colder seasons.
- Change the batteries in your smoke alarms and carbon monoxide detectors. This process should be completed on an annual basis, preferably at Daylight Savings Time or the beginning of a new season to ensure your home and business is safe and prepared for potential emergencies.
- Check your heaters and HVAC systems for signs of failure and damage. Heating systems pose a significant threat of fire damage during the fall and winter months, so preparation and HVAC system inspections are critical in order to eliminate the risk of fire or lack of heat in your home. Any space heaters should be also be placed away from items that pose a risk such as clothing.
- Fireplaces should be inspected annually to ensure they do not pose a risk, and combustible materials should be kept a safe distance away.
- Clear your roof and gutters of debris that can collect and pose a risk if ignited.
- Do not leave a fire of any kind unattended.
As colder weather ushers into the East Tennessee region, so does the risk of fires in your home or business. SERVPRO of Chattanooga wants to remind you about safe practices and safety precautions this fall and winter. Along with many other preventative measures you can take, these steps are critical in helping to keep you, your family safe.
If your home or business does experience a fire damage event of any size, our team is here for immediate assistance. Our fire restoration professionals can handle the entire restoration and reconstruction process for you in order to help ease the stress that often comes with these types of disasters. For more information, give us a call at (423) 326-1406.
Who You Gonna Call? SERVPRO!
We are available 24 hours a day, 7 days a week to help during your time of need. When you call, we answer- even if it is 10 PM on a Friday. We understand that when you have water coming through light fixtures or sewage backing up into your shower and onto the bathroom floor that you cannot wait until business hours on Monday.
That is why when you call, we answer and we respond to the loss. We are able to speak with you, get details about what is going on and dispatch a crew as soon as possible.
SERVPRO of Chattanooga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster!
Call SERVPRO of Chattanooga at (423)-326-1406.
Be Safe This Fourth of July!
Fourth of July Firework Safety
Summertime is known for grilling out, soaking up the sunshine, and during the month of July -- fireworks. The beautiful flashing light show in the sky is amazing to watch but requires a lot of safety and precaution. The National Safety Council advises everyone to enjoy fireworks at public displays conducted by professionals, and not to use any fireworks at home.
In 2017, eight people died and over 12,000 were injured badly enough to require medical treatment after fireworks-related incidents. Of these, 50% of the injuries were to children and young adults under age 20. Over two-thirds (67%) of injuries took place from June 16 to July 16. And while the majority of these incidents were due to amateurs attempting to use professional-grade, homemade or other illegal fireworks or explosives, an estimated 1,200 injuries were from less powerful devices like small firecrackers and sparklers.
SERVPRO of Chattanooga understands that in these current times many public displays of fireworks may be cancelled due to the global pandemic, and safety for the community comes first. Click here to see information about the status of local firework shows. If you choose to use legal fireworks at home, here are some tips and safety precautions for you, your kids, and pets!
For Lighting Fireworks
- Never use fireworks while impaired by drugs or alcohol
- Anyone using fireworks or standing nearby should wear protective eyewear
- Never hold lighted fireworks in your hands
- Never light them indoors
- Only use them away from people, houses and flammable material
- Never point or throw fireworks at another person
- Only light one device at a time and maintain a safe distance after lighting
- Never ignite devices in a container
- Do not try to re-light or handle malfunctioning fireworks
- Soak both spent and unused fireworks in water for a few hours before discarding
- Keep a bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire
- Never use illegal fireworks
- Never allow young children to handle fireworks, glowsticks are a good alternative for them!
- Older children should use them only under close adult supervision
- If you give your kids sparklers, make sure they keep them outside and away from the face, clothing, and hair. Sparklers can reach 1,800°F (982°C) — hot enough to melt gold.
- Don't allow kids to pick up pieces of fireworks after an event. Some may still be ignited and can explode at any time.
- Keep your pets inside if you or your neighbors are setting off fireworks.
- Keep sparklers, glow sticks, fireworks, charcoal and kabob skewers away from curious pets.
- Don’t let pets get near your barbecue grill while it is in use or still hot.
- Make sure your pets – cats and dogs alike – have identification tags with up-to-date information. If you have horses, you might consider marking a safety (breakaway) halter with your contact information and leaving it on your horse during this stressful time.
- After celebration, check your yard and/or pastures for firework debris
We hope you have a fun and safe holiday! We are here to help if you need us.
You'll Always Be in Good Hands with SERVPRO of Chattanooga
Here at SERVPRO of Chattanooga, your belongings, whether that be a property, furniture or antique bowls, will be taken care of. Our technicians are IICRC certified and receive training in water mitigation, mold remediation, fire restoration, and general cleaning. This allows us to perform at the standards that you deserve.
The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries. Throughout the certification process, our technicians will study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.
In turn, this training provides our professionals with knowledge and critical thinking skills to understand the best course of action when any type of loss occurs.
Initial Franchise Training
SERVPRO Corporate Training Facility provides new Franchise owners training in Fire Restoration, Water Restoration, Carpet and Upholstery Cleaning, and Mold Mitigation. This is the foundation of the training program designed by SERVPRO. The process is a 15-day hands-on course that provides the owners with valuable information.
Employee Certification Training
The Employee Certification Training is a series of course materials and examination process that SERVPRO Franchise employees complete to receive certification in the following:
- Crew Training
- Fire Restoration
- Water Restoration
- Carpet & Upholstery Cleaning
Technicians and office staff have access to learn and test their knowledge of industry standards and professional quality. These courses often are video presentations as well as support materials that challenge our technicians to be the best they can be for our customers.
At SERVPRO of Chattanooga, we encourage personal growth among our staff. As our company grows and learns, we want our staff to follow suit. This course of action will in turn better our services to our customers.
Why SERVPRO is The Best Choice This Holiday Season
We all have that memory where either a pipe burst or something was left on the stove for too long. With the holidays just around the corner, SERVPRO of Chattanooga wants to ensure that you and your family have an unforgettable holiday season. We know this time of year is very fast paced, from picking friends and relatives up from the airport, shopping for presents, hiding the presents from the kids, to decorating and cooking. In the spirit of the holidays, some things that may be overlooked could become a hazard. SERVPRO of Chattanooga has a few tricks up our Christmas sweater sleeve that we want to share with you!
- Never connect more than three strings of incandescent lights. More than that may not only blow a fuse but can also cause a fire.
- Keep living trees fresh by watering daily. Dry trees are a serious fire hazard.
- When decorating use battery powered candles. Candles start almost have of home decoration fires
- Stay in the kitchen when something is cooking. Unattended cooking equipment is the leading cause of home cooking fires.
- Turn off, unplug, and extinguish all decorations when going to bed or leaving the house. Unattended candles are the cause of one in five home candle fires. Half of home fire deaths occur between 11pm and 7am.
For more holiday safety tips click here!
Most losses that happen are unexpected, so even following the steps above doesn’t guarantee that a pipe won’t burst or a fire won’t start, but here at SERVPRO of Chattanooga we understand that and want to be the first one you call. We offer our services 24/7, 365 days of the year! For all losses, give us a call and we promise to schedule a meeting promptly as well as communicate everything happening! Give us a call at (423) 326-1406.
Check our last blog post “How to Have a Warm Winter Safely” to pick up a few tips about having a space heater during the cold months!
Happy Holidays, we hope SERVPRO of Chattanooga made your nice list!
Bringing Antique Bowls Back to Life
At SERVPRO of Chattanooga we promise to go over and beyond until the job is done. We ensure that you are updated in a timely manner about the status of the work that is being done. Our team strives to have professional yet relatable interactions with all our customers.
One job that our team recently worked on was where the house was struck by lightning and caught fire. During the job our team faced the initial issue of soot damage. Our customer had lost hope about saving these antique bowls that were passed down in the family because they didn't think we could save them. We were able to clean them and our customer was so appreciative that we could bring back something of meaning after having to deal with all the other losses from the fire. To learn more about the effects of soot and smoke inhalation click here!
We used something called an ultrasonic tank to clean these items. Ultrasonic energy causes the rapid formation and collapse of small bubbles in the liquid; known as cavitation. A huge burst of energy creates bubbles that quickly increase in size until they burst against the surface of the item. As you can see from the before and after picture the bowl looks good as new!
SERVPROXIDE - What Is It And How Does It Clean Contaminated Water?
Many people don't know that SERVPRO corporate employs its own chemist, who formulates and manages the company's own line of cleaning products. This is to ensure that the products we use are safe and friendly to the customers we serve in Chattanooga, Ooltewah, Hixson, and beyond. SERVPRO of Chattanooga regularly uses one of our newer products, SERVPROXIDE, on job sites that have contaminated water or mold. SERVPROXIDE is an EPA-registered, stabilized chlorine dioxide-based disinfectant and sanitizer.
Because many of the jobs we work on involve contaminated water or sewage, we use this cleaner to eliminate harmful bacteria, viruses, and molds. SERVPROxide effectively removes any remaining contaminants from hard surfaces and sanitizes soft surfaces. It leaves a faint odor that quickly dissipates with air circulation. This product contains a PH level of 8.5-9.5, which means it carries the EPA's lowest toxicity rating and is safe for everyday use. For the cherry on top, the product is a 100% biodegradable surfactant. Among many of the cleaning agents we use, SERVPROXIDE is one of our “go to" products in a long line of specialty products that SERVPRO offers.
What Is In-Facility Storage And Why Is It Important?
What most people don't consider when thinking about a fire or water loss is where their things go to be stored before and during the cleaning process. Here at SERVPRO of Chattanooga, we have in-facility storage. This means that when your contents leave your home, they are brought here to be securely housed in the vaults in our climate-controlled storage facility.
The 10x10 vaults are used to physically store the contents. When it is time to clean the affected contents, they are removed from the vaults, cleaned thoroughly by one of our textile professionals, and then placed in a new vault with a label stating they have been cleaned and which of our technicians did the cleaning. When all of your contents have been cleaned, they are then transported back to your property to be reorganized into your home.
Rather than being in a self storage facility where it is susceptible to mold growth, theft, and overall deterioration, your contents are safe and secure in our in-house storage facility while your home is being restored. We understand first-hand the panic and confusion when you have to move your contents out of your home after a fire or water loss. You can rest assured that our trained staff will take care of your belongings like it’s their own.
Check out this link to see a walkthrough of our Ooltewah facility:
SERVPRO of Chattanooga Can Get Your Business Back Up and Running After a Loss
A few months ago, our team received a call that a commercial property had a fire that was contained in one room, however, a sprinkler malfunction caused them to spray water in surrounding rooms and hallways, causing water damage throughout the building. We first arrived on scene to assess the fire damage contained in the single room. We found that there was heavy smoke damage to the room and contents inside that room that would need to be packed out and transferred to our office for cleaning.
Additionally, we would need to remove the flooring and affected drywall in order bring in air movers and dehumidifiers to clean up the water-damaged areas. Our team worked hard to get the water and fire damaged building back to new in a matter of 6 days.
We understand the importance to getting your business back up and running after a loss. Our SERVPRO of Chattanooga team is equipped with the facility, tools, and trained staff to do just that. Give us a call at (423) 326-1406!
Understanding How SERVPRO of Chattanooga Cleans Up Water Damage Cleanup
The first thing that the water restoration company will do is start the mitigation process. This is to mitigate any future damage. For example, if there is a pipe break or a supply line break, it will need to be fixed and the flow of water will need to be stopped. It is crucial to prevent further damage by doing the mitigation process if you want to salvage as much as you can.
The next step is the water cleanup process. This involves removing the water that is already in your flooded home. The restoration company will use special tools to remove the water from your flooded home. Special pumps can be used to take out the water in your home or the water in your business. This is the first step towards the restoration of your flooded home.
The next step is the drying process. This is slightly different than the water cleanup process, because it is more thorough. The water cleanup process will have removed all the flood water in your home or the water in your business. However, there will still be plenty of moisture and wetness left. Water will have seeped into your furniture, into your couches, into your walls, and into your ceiling. In addition, there will be pockets of moisture hidden in between the walls, under the tiles, and above your ceiling. The drying process will remove all this water. Special equipment will be used, both to detect the levels of moisture and to do the drying process so that your flooded home becomes truly dry and cleaned.
The next step is the restoration process. Remember that even if your home is dry, there may be structural damage. It is imperative that you repair whatever needs to be repaired, or your home will not be safe to live in. The restoration process may involve replacing parts of your walls, floor, and ceiling. It may also involve replacing pipes if the cause of the flood was a pipe break or a supply line break. A professional restoration company has the experience to spot what needs replacement and the experience and resources to replace them.
Finally, the company will let you know when your home is safe to live in again. They will do a final inspection of your home to see if it lives up to the standards that all safe homes need to live up to. For example, they need to make sure that your appliances are safe to use and that there is no risk of being electrocuted. They also need to make sure that the ceiling is stable and will not cave in.
Visit https://www.SERVPROeastchattanooga.com/water-damage-restoration for more information on water damage.
Greeted with Kindness at SERVPRO of Chattanooga
The SERVPRO of Chattanooga team takes pride in our ability to assist you when you are faced with a water or fire disaster. When you call SERVPRO of Chattanooga at 423-326-1406, you will be greeted with kindness and compassion by our receptionist and dispatcher, Tammy. She will guide you in the necessary steps you must take to get your home or business to preloss condition. Our office team, Rachelle, Whitney, Casey, Colton, and Taylor are tasked with making sure you, our customer, understand our services and schedule with you accordingly. They will make sure the entire job runs smoothly and documented correctly until it is completely finished. Whether you are calling about an initial loss, an ongoing loss, or an emergency call, our team will walk you through each step, gather important insurance information, and answer any questions you may have.
When they receive a call from you, rest assured that our team will take care of you from start to finish and communicate updates and scheduling.
How SERVPRO of Chattanooga Gets the Smoke Odor out of Your Clothes and Belongings
At our new facility in Ooltewah, TN, we have something called an “Ozone Room”. Sounds cool, right? It is! When you have a fire in your home or business, some of your contents may not have been directly affected by the fire. However, they still may have soot and smoke odor. Similarly, your clothes will smell heavily of smoke after sitting by a campfire for a few hours.
After you have experienced fire damage in your home, SERVPRO of Chattanooga professional technicians will bring your belongings to our ozone room at our facility and store them in vaults until they are ready to be cleaned. In the ozone room, the items are confined in a small space where they are exposed to high levels of ozone. The ozone molecules attach themselves to the smoke and soot molecules, essentially destroying the molecule.
Ozone is very effective in elimination odors, especially odors of an organic nature. When your contents leave the ozone room after 24 hours, the ozone gas dissipates in 10 to 15 minutes- leaving your clothes, furniture, and other personal items smelling fresh, “Like it never even happened.” If you are in need of fire damage restoration, call SERVPRO of Chattanooga at 423-326-1406. Our team will make sure that your belongings will be thoroughly cleaned and restored to you.
How SERVPRO of Chattanooga Drains a Flooded Basement
If your basement has flooded in Soddy Daisy, TN, you may be at a loss regarding what you should do. No one wants to deal with a basement flood, but facing reality and following these four steps will help you to recover your property with as little residual damage as possible.
1. Call Your Insurance Agent
You may have insurance coverage for floods in your home. Because of this, you should always check over your homeowners policy and call the agent who handles your account to ask questions and make a claim if you can do so.
2. Wait for Conditions to Settle
Before you decide how to handle water removal, you will need to make sure that the water is under control. If it seems to be limited to the basement, and any outdoor water has receded, you can safely move on to draining your basement flood.
3. Choose Your Removal Method
All water removal methods are typically handled best by water damage technicians. Two typical solutions are pumping for large floods and vacuuming with a wet/dry machine for smaller ones. It is a good idea to research all of your options so that you make the best decision possible.
4. Decide on a Drying Method
Most homeowners will find that the majority of their damaged property and valuables will need to be dried, dehumidified or otherwise salvaged, as old flood water can cause irreversible damage to your investments if left to sit. The service that you hired for water removal can likely help you with drying and restoration, as well.
A basement flood is a big deal to any concerned homeowner, but being prepared can help you be less overwhelmed if this unfortunate situation is occurring or should occur in the future. Use your newfound knowledge to help protect your [City, State], house from as much lasting damage as possible.
Does Storm-Related Damage Have a Place on Your Business Tax Return?
Business owners must think of innovative ways to meet customer demands. There is, however, one variable that can throw a monkey wrench into the workings of any company: severe weather. As you probably know, storms and other natural disasters can bring your company to a standstill. If your business has sustained storm damage, you may be able to deduct some of it on your annual tax return.
Determine the Source of Your Business Damage
To know whether damage to your Hixson, TN business is tax deductible, you must first determine the source of the damage. Damage from the following types of natural disasters are often deductible:
When determining whether damage is caused by a storm, you must look for sources of other possible damage. For example, failure to properly maintain your business before the storm hit may render your organization ineligible to list it as a deductible expense.
Consider Whether Your Insurance Policy Covered the Damage
The next part of the analysis involves your insurance. If your commercial policy covered storm damage, you likely cannot deduct it on your tax filing. If, on the other hand, your insurer did not pay for the damage, you may be able to list it as a deduction. You can also usually list the difference between actual damage and the amount your insurer paid as a deduction. If you failed to file an insurance claim that would have otherwise been covered, you are probably ineligible to claim the damage as a deduction, though.
Virtually all business eventually sustain some type of storm damage. While relying on insurance to help control costs is a good idea, you must have a full-throttled strategy to ensure business continuity. A restoration service can likely help to return your company to its pre-storm condition. Then, you may be able to deduct some storm-related expenditures on your business tax return. Call (423) 326-1406.
How SERVPRO of Chattanooga Can Restore Your Harrison Home After Fire Damage
Call SERVPRO for Fire Damage Restoration of the Hot Seat
Fire Damage in Harrison? SERVPRO Can Restore Your Home
Once a fire has affected your property in Harrison, it's very important that you obtain assistance with the water removal, cleanup, repair, and restoration processes. A fire damage restoration company like SERVPRO of Chattanooga can help you with each of these processes, and their assistance can limit your stress and expedite the restoration procedures. Learn more about how this fire damage company can assist you with the restoration of your home by reviewing this quick reference guide:
Before You Hire A Fire Damage Company
Prior to hiring a team of fire damage specialists, you need to contact your insurance company. If the fire damage necessitates that you and your family must vacate the premises then also call and the local disaster relief service. Your insurance agent must grant you permission to begin the cleanup process, and the disaster relief service can provide you with assistance for immediate needs like temporary housing, clothing, and food.
Removing Water and Smoke Odors
Following the above contacts, it's time to call a team of fire damage specialists. These technicians from SERVPRO of Chattanooga will begin to extract standing water, as a result of the firefighting efforts, from your home in Harrison. This is always the first step to limiting the fire damage to the structure and personal belongings. Upon completing the clean up process, the second step in the restoration process, these technicians will remove smoke odors from your property. They will use several tools to accomplish this objective, including ozone machines. Smoke and soot also require highly skilled personnel and equipment for successful removal.
Mold And Mildew Prevention
In addition to removing smoke odors from your property, fire damage experts from SERVPRO assist with mold and mildew prevention. Mold and mildew are problematic for many reasons, one of which is that they can damage the structural integrity of your property. Additionally, mold and mildew pose many health risks to you and your family such as respiratory issues, and potential future lung problems. For addressing and stifling these risks, fire damage technicians will use moisture meters and hygrometers to seek out hidden pockets of moisture. Powerful air-movers and dehumidifiers will then be activated to dry out your home thoroughly.
Because of their extensive experience and education, fire damage specialists from SERVPRO are effective in expediting and optimizing the cleanup and restoration processes for your property in Harrison.
Consider this local franchise from a strong national brand for personalizing its commitment to getting you back into your home as quickly as possible.
Locally Owned, with National Resources
SERVPRO of Chattanooga is locally owned and operated. When you have a fire or water emergency, we’re already nearby and ready to help. We’re also part of a network of over 1,650 Franchises, including special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.
We know that fire damage can happen any time, so we’re ready to respond 24 hours, 7 days a week—including holidays. Call us. (423) 326-1406