Recent Why SERVPRO Posts
You'll Always Be in Good Hands with SERVPRO of Chattanooga
Here at SERVPRO of Chattanooga, your belongings, whether that be a property, furniture or antique bowls, will be taken care of. Our technicians are IICRC certified and receive training in water mitigation, mold remediation, fire restoration, and general cleaning. This allows us to perform at the standards that you deserve.
The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries. Throughout the certification process, our technicians will study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.
In turn, this training provides our professionals with knowledge and critical thinking skills to understand the best course of action when any type of loss occurs.
Initial Franchise Training
SERVPRO Corporate Training Facility provides new Franchise owners training in Fire Restoration, Water Restoration, Carpet and Upholstery Cleaning, and Mold Mitigation. This is the foundation of the training program designed by SERVPRO. The process is a 15-day hands-on course that provides the owners with valuable information.
Employee Certification Training
The Employee Certification Training is a series of course materials and examination process that SERVPRO Franchise employees complete to receive certification in the following:
- Crew Training
- Fire Restoration
- Water Restoration
- Carpet & Upholstery Cleaning
Technicians and office staff have access to learn and test their knowledge of industry standards and professional quality. These courses often are video presentations as well as support materials that challenge our technicians to be the best they can be for our customers.
At SERVPRO of Chattanooga, we encourage personal growth among our staff. As our company grows and learns, we want our staff to follow suit. This course of action will in turn better our services to our customers.
Why SERVPRO is The Best Choice This Holiday Season
We all have that memory where either a pipe burst or something was left on the stove for too long. With the holidays just around the corner, SERVPRO of Chattanooga wants to ensure that you and your family have an unforgettable holiday season. We know this time of year is very fast paced, from picking friends and relatives up from the airport, shopping for presents, hiding the presents from the kids, to decorating and cooking. In the spirit of the holidays, some things that may be overlooked could become a hazard. SERVPRO of Chattanooga has a few tricks up our Christmas sweater sleeve that we want to share with you!
- Never connect more than three strings of incandescent lights. More than that may not only blow a fuse but can also cause a fire.
- Keep living trees fresh by watering daily. Dry trees are a serious fire hazard.
- When decorating use battery powered candles. Candles start almost have of home decoration fires
- Stay in the kitchen when something is cooking. Unattended cooking equipment is the leading cause of home cooking fires.
- Turn off, unplug, and extinguish all decorations when going to bed or leaving the house. Unattended candles are the cause of one in five home candle fires. Half of home fire deaths occur between 11pm and 7am.
For more holiday safety tips click here!
Most losses that happen are unexpected, so even following the steps above doesn’t guarantee that a pipe won’t burst or a fire won’t start, but here at SERVPRO of Chattanooga we understand that and want to be the first one you call. We offer our services 24/7, 365 days of the year! For all losses, give us a call and we promise to schedule a meeting promptly as well as communicate everything happening! Give us a call at (423) 326-1406.
Check our last blog post “How to Have a Warm Winter Safely” to pick up a few tips about having a space heater during the cold months!
Happy Holidays, we hope SERVPRO of Chattanooga made your nice list!
Bringing Antique Bowls Back to Life
At SERVPRO of Chattanooga we promise to go over and beyond until the job is done. We ensure that you are updated in a timely manner about the status of the work that is being done. Our team strives to have professional yet relatable interactions with all our customers.
One job that our team recently worked on was where the house was struck by lightning and caught fire. During the job our team faced the initial issue of soot damage. Our customer had lost hope about saving these antique bowls that were passed down in the family because they didn't think we could save them. We were able to clean them and our customer was so appreciative that we could bring back something of meaning after having to deal with all the other losses from the fire. To learn more about the effects of soot and smoke inhalation click here!
We used something called an ultrasonic tank to clean these items. Ultrasonic energy causes the rapid formation and collapse of small bubbles in the liquid; known as cavitation. A huge burst of energy creates bubbles that quickly increase in size until they burst against the surface of the item. As you can see from the before and after picture the bowl looks good as new!
SERVPROXIDE - What Is It And How Does It Clean Contaminated Water?
Many people don't know that SERVPRO corporate employs its own chemist, who formulates and manages the company's own line of cleaning products. This is to ensure that the products we use are safe and friendly to the customers we serve in Chattanooga, Ooltewah, Hixson, and beyond. SERVPRO of Chattanooga regularly uses one of our newer products, SERVPROXIDE, on job sites that have contaminated water or mold. SERVPROXIDE is an EPA-registered, stabilized chlorine dioxide-based disinfectant and sanitizer.
Because many of the jobs we work on involve contaminated water or sewage, we use this cleaner to eliminate harmful bacteria, viruses, and molds. SERVPROxide effectively removes any remaining contaminants from hard surfaces and sanitizes soft surfaces. It leaves a faint odor that quickly dissipates with air circulation. This product contains a PH level of 8.5-9.5, which means it carries the EPA's lowest toxicity rating and is safe for everyday use. For the cherry on top, the product is a 100% biodegradable surfactant. Among many of the cleaning agents we use, SERVPROXIDE is one of our “go to" products in a long line of specialty products that SERVPRO offers.
What Is In-Facility Storage And Why Is It Important?
What most people don't consider when thinking about a fire or water loss is where their things go to be stored before and during the cleaning process. Here at SERVPRO of Chattanooga, we have in-facility storage. This means that when your contents leave your home, they are brought here to be securely housed in the vaults in our climate-controlled storage facility.
The 10x10 vaults are used to physically store the contents. When it is time to clean the affected contents, they are removed from the vaults, cleaned thoroughly by one of our textile professionals, and then placed in a new vault with a label stating they have been cleaned and which of our technicians did the cleaning. When all of your contents have been cleaned, they are then transported back to your property to be reorganized into your home.
Rather than being in a self storage facility where it is susceptible to mold growth, theft, and overall deterioration, your contents are safe and secure in our in-house storage facility while your home is being restored. We understand first-hand the panic and confusion when you have to move your contents out of your home after a fire or water loss. You can rest assured that our trained staff will take care of your belongings like it’s their own.
Check out this link to see a walkthrough of our Ooltewah facility:
SERVPRO of Chattanooga Can Get Your Business Back Up and Running After a Loss
A few months ago, our team received a call that a commercial property had a fire that was contained in one room, however, a sprinkler malfunction caused them to spray water in surrounding rooms and hallways, causing water damage throughout the building. We first arrived on scene to assess the fire damage contained in the single room. We found that there was heavy smoke damage to the room and contents inside that room that would need to be packed out and transferred to our office for cleaning.
Additionally, we would need to remove the flooring and affected drywall in order bring in air movers and dehumidifiers to clean up the water-damaged areas. Our team worked hard to get the water and fire damaged building back to new in a matter of 6 days.
We understand the importance to getting your business back up and running after a loss. Our SERVPRO of Chattanooga team is equipped with the facility, tools, and trained staff to do just that. Give us a call at (423) 326-1406!
Understanding How SERVPRO of Chattanooga Cleans Up Water Damage Cleanup
The first thing that the water restoration company will do is start the mitigation process. This is to mitigate any future damage. For example, if there is a pipe break or a supply line break, it will need to be fixed and the flow of water will need to be stopped. It is crucial to prevent further damage by doing the mitigation process if you want to salvage as much as you can.
The next step is the water cleanup process. This involves removing the water that is already in your flooded home. The restoration company will use special tools to remove the water from your flooded home. Special pumps can be used to take out the water in your home or the water in your business. This is the first step towards the restoration of your flooded home.
The next step is the drying process. This is slightly different than the water cleanup process, because it is more thorough. The water cleanup process will have removed all the flood water in your home or the water in your business. However, there will still be plenty of moisture and wetness left. Water will have seeped into your furniture, into your couches, into your walls, and into your ceiling. In addition, there will be pockets of moisture hidden in between the walls, under the tiles, and above your ceiling. The drying process will remove all this water. Special equipment will be used, both to detect the levels of moisture and to do the drying process so that your flooded home becomes truly dry and cleaned.
The next step is the restoration process. Remember that even if your home is dry, there may be structural damage. It is imperative that you repair whatever needs to be repaired, or your home will not be safe to live in. The restoration process may involve replacing parts of your walls, floor, and ceiling. It may also involve replacing pipes if the cause of the flood was a pipe break or a supply line break. A professional restoration company has the experience to spot what needs replacement and the experience and resources to replace them.
Finally, the company will let you know when your home is safe to live in again. They will do a final inspection of your home to see if it lives up to the standards that all safe homes need to live up to. For example, they need to make sure that your appliances are safe to use and that there is no risk of being electrocuted. They also need to make sure that the ceiling is stable and will not cave in.
Visit https://www.SERVPROeastchattanooga.com/water-damage-restoration for more information on water damage.
Greeted with Kindness at SERVPRO of Chattanooga
The SERVPRO of Chattanooga team takes pride in our ability to assist you when you are faced with a water or fire disaster. When you call SERVPRO of Chattanooga at 423-326-1406, you will be greeted with kindness and compassion by our receptionist and dispatcher, Tammy. She will guide you in the necessary steps you must take to get your home or business to preloss condition. Our office team, Rachelle, Whitney, Casey, Colton, and Taylor are tasked with making sure you, our customer, understand our services and schedule with you accordingly. They will make sure the entire job runs smoothly and documented correctly until it is completely finished. Whether you are calling about an initial loss, an ongoing loss, or an emergency call, our team will walk you through each step, gather important insurance information, and answer any questions you may have.
When they receive a call from you, rest assured that our team will take care of you from start to finish and communicate updates and scheduling.
How SERVPRO of Chattanooga Gets the Smoke Odor out of Your Clothes and Belongings
At our new facility in Ooltewah, TN, we have something called an “Ozone Room”. Sounds cool, right? It is! When you have a fire in your home or business, some of your contents may not have been directly affected by the fire. However, they still may have soot and smoke odor. Similarly, your clothes will smell heavily of smoke after sitting by a campfire for a few hours.
After you have experienced fire damage in your home, SERVPRO of Chattanooga professional technicians will bring your belongings to our ozone room at our facility and store them in vaults until they are ready to be cleaned. In the ozone room, the items are confined in a small space where they are exposed to high levels of ozone. The ozone molecules attach themselves to the smoke and soot molecules, essentially destroying the molecule.
Ozone is very effective in elimination odors, especially odors of an organic nature. When your contents leave the ozone room after 24 hours, the ozone gas dissipates in 10 to 15 minutes- leaving your clothes, furniture, and other personal items smelling fresh, “Like it never even happened.” If you are in need of fire damage restoration, call SERVPRO of Chattanooga at 423-326-1406. Our team will make sure that your belongings will be thoroughly cleaned and restored to you.
How SERVPRO of Chattanooga Drains a Flooded Basement
If your basement has flooded in Soddy Daisy, TN, you may be at a loss regarding what you should do. No one wants to deal with a basement flood, but facing reality and following these four steps will help you to recover your property with as little residual damage as possible.
1. Call Your Insurance Agent
You may have insurance coverage for floods in your home. Because of this, you should always check over your homeowners policy and call the agent who handles your account to ask questions and make a claim if you can do so.
2. Wait for Conditions to Settle
Before you decide how to handle water removal, you will need to make sure that the water is under control. If it seems to be limited to the basement, and any outdoor water has receded, you can safely move on to draining your basement flood.
3. Choose Your Removal Method
All water removal methods are typically handled best by water damage technicians. Two typical solutions are pumping for large floods and vacuuming with a wet/dry machine for smaller ones. It is a good idea to research all of your options so that you make the best decision possible.
4. Decide on a Drying Method
Most homeowners will find that the majority of their damaged property and valuables will need to be dried, dehumidified or otherwise salvaged, as old flood water can cause irreversible damage to your investments if left to sit. The service that you hired for water removal can likely help you with drying and restoration, as well.
A basement flood is a big deal to any concerned homeowner, but being prepared can help you be less overwhelmed if this unfortunate situation is occurring or should occur in the future. Use your newfound knowledge to help protect your [City, State], house from as much lasting damage as possible.
Does Storm-Related Damage Have a Place on Your Business Tax Return?
Business owners must think of innovative ways to meet customer demands. There is, however, one variable that can throw a monkey wrench into the workings of any company: severe weather. As you probably know, storms and other natural disasters can bring your company to a standstill. If your business has sustained storm damage, you may be able to deduct some of it on your annual tax return.
Determine the Source of Your Business Damage
To know whether damage to your Hixson, TN business is tax deductible, you must first determine the source of the damage. Damage from the following types of natural disasters are often deductible:
When determining whether damage is caused by a storm, you must look for sources of other possible damage. For example, failure to properly maintain your business before the storm hit may render your organization ineligible to list it as a deductible expense.
Consider Whether Your Insurance Policy Covered the Damage
The next part of the analysis involves your insurance. If your commercial policy covered storm damage, you likely cannot deduct it on your tax filing. If, on the other hand, your insurer did not pay for the damage, you may be able to list it as a deduction. You can also usually list the difference between actual damage and the amount your insurer paid as a deduction. If you failed to file an insurance claim that would have otherwise been covered, you are probably ineligible to claim the damage as a deduction, though.
Virtually all business eventually sustain some type of storm damage. While relying on insurance to help control costs is a good idea, you must have a full-throttled strategy to ensure business continuity. A restoration service can likely help to return your company to its pre-storm condition. Then, you may be able to deduct some storm-related expenditures on your business tax return. Call (423) 326-1406.
How SERVPRO of Chattanooga Can Restore Your Harrison Home After Fire Damage
Call SERVPRO for Fire Damage Restoration of the Hot Seat
Fire Damage in Harrison? SERVPRO Can Restore Your Home
Once a fire has affected your property in Harrison, it's very important that you obtain assistance with the water removal, cleanup, repair, and restoration processes. A fire damage restoration company like SERVPRO of Chattanooga can help you with each of these processes, and their assistance can limit your stress and expedite the restoration procedures. Learn more about how this fire damage company can assist you with the restoration of your home by reviewing this quick reference guide:
Before You Hire A Fire Damage Company
Prior to hiring a team of fire damage specialists, you need to contact your insurance company. If the fire damage necessitates that you and your family must vacate the premises then also call and the local disaster relief service. Your insurance agent must grant you permission to begin the cleanup process, and the disaster relief service can provide you with assistance for immediate needs like temporary housing, clothing, and food.
Removing Water and Smoke Odors
Following the above contacts, it's time to call a team of fire damage specialists. These technicians from SERVPRO of Chattanooga will begin to extract standing water, as a result of the firefighting efforts, from your home in Harrison. This is always the first step to limiting the fire damage to the structure and personal belongings. Upon completing the clean up process, the second step in the restoration process, these technicians will remove smoke odors from your property. They will use several tools to accomplish this objective, including ozone machines. Smoke and soot also require highly skilled personnel and equipment for successful removal.
Mold And Mildew Prevention
In addition to removing smoke odors from your property, fire damage experts from SERVPRO assist with mold and mildew prevention. Mold and mildew are problematic for many reasons, one of which is that they can damage the structural integrity of your property. Additionally, mold and mildew pose many health risks to you and your family such as respiratory issues, and potential future lung problems. For addressing and stifling these risks, fire damage technicians will use moisture meters and hygrometers to seek out hidden pockets of moisture. Powerful air-movers and dehumidifiers will then be activated to dry out your home thoroughly.
Because of their extensive experience and education, fire damage specialists from SERVPRO are effective in expediting and optimizing the cleanup and restoration processes for your property in Harrison.
Consider this local franchise from a strong national brand for personalizing its commitment to getting you back into your home as quickly as possible.
Locally Owned, with National Resources
SERVPRO of Chattanooga is locally owned and operated. When you have a fire or water emergency, we’re already nearby and ready to help. We’re also part of a network of over 1,650 Franchises, including special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.
We know that fire damage can happen any time, so we’re ready to respond 24 hours, 7 days a week—including holidays. Call us. (423) 326-1406