Recent Water Damage Posts

Here Are Five Tips To Avoid Water Damage In Your Home

12/5/2022 (Permalink)

Hand with glove cleaning a gutter Keep your gutters clean to avoid water damage in your home.

Five Tips On How to Avoid Water Damage

Water damage can cause serious problems in your home. You might not realize it's happening until the damage has already been done. Water that seeps into your house can cause mold and mildew growth, which can start to smell and cause structural damage. If you think you have water damage in your home, call a professional immediately—the sooner they discover where the leak is coming from, the better chance there is of fixing it before it causes too much damage. Here are five tips on how to avoid water damage:

# 01. Clean your gutters regularly.

There are many things that can cause water damage in your home, but the most common culprit is dirty gutters. The water from your roof collects in a gutter, which then drains down to the ground. If you don't clean the gutters regularly, debris can build up and clog them, so they spill over onto your foundation or back into your yard. This causes flooding inside and outside of your home and can lead to rot of wood structures such as decking or siding.

Fortunately, it's easy to avoid this problem by cleaning out your gutters at least twice per year (preferably during fall and spring). 

# 02. Pay attention to your sump pump.

Sump pumps are a necessary part of any basement or crawlspace, but they can also be the cause of water damage if they're not properly maintained. If your sump pump isn't working, you could be at risk for major water damage, but you can avoid this by taking care of your pump and doing regular inspections.

Here are some tips on how to inspect your sump pump:

  • First, look at how much water is coming into your house and determine if it's normal or excessive. If there is too much water coming into the home and you can't find the source, it could be caused by a malfunctioning sump pump.
  • Check the float switch on your sump pump to see if it's working correctly. If it's stuck in one position or not moving at all, then replace or repair it before using your pump again.
  • Look at where you install your sump pump—is it near an outlet? If so, be sure that nothing has interfered with its ability to draw power from that outlet (such as nearby trees). Also check for any signs of damage from animals or insects getting inside the system; this can cause big problems with functionality over time!

If you suspect that something isn't quite right with your pump but aren't sure what to do next, call in some experts who can inspect everything thoroughly before recommending repairs or replacement parts.

# 03. Control the moisture in your bathroom and kitchen.

Bathrooms and kitchens are the most likely places to have water damage, so it's a good idea to take extra precautions in these areas. Water can cause mold, mildew and other problems that can be very expensive to fix.

Water damage can occur when there is excessive moisture in your home. Moisture comes from many sources:

  • leaky pipes under sinks or tubs 
  • leaking showers and toilets
  • leaky faucets

# 04. Double-check your dishwasher and washing machine.

If you have a dishwasher or washing machine, you may be at risk of experiencing water damage in your Harrison, TN home. If you are not careful, these appliances can cause flooding and water damage. Here are some steps to take to make sure that your dishwasher and washing machine don't cause any damage:

1. Make sure that the hoses on your washing machine are connected properly so that they drain properly when the machine is turned off.

2. Check for leaks around the door of your dishwasher, as well as at all connections to the dishwasher itself.

3. Make sure that any leaks you find don't go unnoticed for too long; if they do, it could cause serious damage to your home!

If any of these issues exist with your current machinery, then it is best to repair or replace them before they lead to any major problems down the road!

# 05. Look for cracks in basements, foundations, and retaining walls.

The next time you are looking through your basement, foundation, and retaining walls, look for the tell-tale signs of water damage. Look for cracks in the flooring, or anywhere else water could seep through. If you notice any cracks or holes that would allow water to get into your home's foundation, act immediately. There are multiple ways to fix them: some can be patched up with cement filler; others may need more extensive repairs by a professional contractor.


Hopefully these tips can help keep you and your family safe from water damage at home. If your home or business suffers from water damage, don’t hesitate and give our SERVPRO of Chattanooga team a call today!

What Causes Toilet Overflow While Showering?

11/1/2022 (Permalink)

Overflowing toilet It is important to check your toilets regularly for signs of overflow.

What Causes Toilet Overflow While Showering?

When you're in the shower, you don't want to have to worry about more than just how clean you are. However, if your toilet is overflowing while you're showering, then there's a good chance that something is wrong with your plumbing system. Fortunately, there are ways to prevent this from happening again. In this article we'll discuss what causes toilet overflow while showering and what steps you can take to avoid it in the future!

Can be due to a clogged pipe or drainage problem.

The first thing to know is that toilet overflow often happens due to a clogged pipe or drainage problem. If the drain isn't working properly, the water won't be able to flow out of your pipes when you flush the toilet. This can cause excess water in your bathroom, which will begin to rise until it flows out onto the floor. If this happens while you're showering, an overflow can occur as well as cause severe flooding in other parts of your home.

Be careful of clogged drains and pipes.

It's an unfortunate reality that kids often drop toys into the toilet, but this can lead to clogged drains and pipes. If you have kids living with you, make sure they're not playing near the toilet or throwing plastic toys in there. Older children might need reminding of this fact every now and then when they've been busy with something else in their room—or just being children!

Can damage to your home's plumbing system.

If the overflow is not fixed, it could cause damage to your home's plumbing system and can cause sewage problems in your home. If you notice that your toilet has been overflowing, it is important to check out the problem as soon as possible. If you are unsure what is causing it, call a plumber so they can help with fixing the issue.

Overflowing toilets can cause sewage problems in your home, which is why it's so important to check them out as soon as possible. While some of these problems may be easy enough to fix yourself, others should be handled by a professional plumber. 

Call a plumber immediately.

If you are unsure what's causing your toilet overflow, it's always best to call a plumber. There are many possible causes that can be easily remedied by an experienced professional. A clogged pipe is one of the most common reasons for a toilet overflow, as debris from the pipes can become stuck and prevent water from flowing smoothly through them. Another cause could be a leaky joint or valve in your piping system, which may also result in an overflowing toilet.

It is important to check your toilets regularly for signs of overflow and clogged drains so that you can prevent problems from happening before they do! If you are noticing that your toilet overflows when you shower, call a plumber immediately to prevent your home from experiencing water damage.

3 Tips for Determining Whether You Should File an Insurance Claim After a Flood

7/27/2022 (Permalink)

Electronic insurance claim. Filing an insurance claim.

Should You File An Insurance Claim After A Flood

In the event that your Harrison, TN, home goes through a flood, one of your initial instincts may be to file a claim with your insurance company. Doing so can potentially alleviate any reparations costs. However, this may not be the best idea. You could be denied a policy renewal or receive a rate hike from your insurance company if you file too many claims. If you're unsure about what to do, here are three tips for determining whether you should file an insurance claim after a flood.

1. Examine the Nature of the Damage
The exact nature of your home flood claim usually plays a part in determining how it will affect your status. If you're the one at fault for the damage, it's highly likely that your rates will be increased. You should also consider the type of harm that occurred. Unfortunately, many kinds of damage claims aren't appreciated by insurance companies. These are some to be wary of:

  • Water damage
  • Mold
  • Animal bites

If you file too many claims for this type of damage, your policy may not be renewed.

2. Study Your Policy
One of the most essential things to do during this process is studying your policy. Few companies handle claims the same way, so you'll need to do the research yourself. If possible, it may be best to speak with an agent directly. However, you should avoid doing so after a flood occurs. You can be negatively affected if you openly discuss not filing an insurance claim for recent damages.

3. Consider the Damage's Size
While you may be hesitant to pay for restoration efforts by yourself, it might be in your best interest. One too many filed claims could result in you losing insurance before a worse event occurs. After a flood takes place, get a sense of how extensive the damage is. If it's extreme, you'll probably want to file an insurance claim. However, you shouldn't waste your claims on smaller problems.
If you need the help of water damage restoration experts, you'll have to decide whether or not to file a claim. Stay calm and make the most informed choice possible.

Levels of Water Damage

7/14/2022 (Permalink)

Blue background of water with the words WATER CATEGORIES in the middle Water Categories

Oh no! You had a pipe break or a supply line break or you have flood damage in your home from something else. It's easy to look around at everything that needs mitigation and restoration and panic. However, a better idea is to contact a water damage restoration company. The first thing they will do is determine just how much damage the water in your home or business has done, so they can get you fixed and back to normal life as soon as possible.

Water Damage Classes

Most water damage restoration companies classify your flood damage according to three categories. These help them determine the kind of mitigation you will need, and how much restoration will be necessary.

Class 1 water damage in your flooded home or business means that only part of one room was affected and that relatively little water has been absorbed. This is the easiest to fix when it comes to water cleanup and drying.

Class 2 damage means that the water in your home or business affected an entire room, and has probably gotten into the walls and carpet. The restoration company will have to use more drastic methods when it comes to drying and mitigation.

Class 3 water damage means that the water in your business or home has absorbed up the walls, and even potentially into the ceiling. It can also mean that the pipe break or water supply line break that caused the flooding may have gotten water inside the walls, where water cleanup is more difficult.

What Kind of Water is in Your Flooded Home or Business?

After your restoration company assesses the amount of damage, they will also assess the type and cleanliness of the water in your business or your home. This tells them how concerned they need to be about bacteria and other microbes growing in the water.

Category 1 water in your home means that your flood damage was caused mostly by clean water. Water from a pipe break or supply line break is generally of this sort. There is little danger of microbes in your flooded home or business, as long as it gets cleaned up quickly.

Category 2 water requires more mitigation. This is water that may be slightly dirty, like a toilet that overflows with urine in it. The water also may contain chemicals, like laundry detergent after your washer leaks. This category can require a different kind of water cleanup or drying procedure.

Category 3 water is dirty. If your sewage pipe breaks or the water in your home or business came from a river overflow, this is the category it will fall into. This can be dangerous and requires immediate water cleanup for your flooded home or business.

5 Steps To Develop a Business Interruption Plan

4/5/2022 (Permalink)

Two air movers and two dehumidifiers placed in a long hallway of a building Storm damage in a Chattanooga office building.

Business Interruption Plan

Flooding and other natural disasters can cause businesses in Lakesite, TN, to shut down for good. However, implementing plans to deal with certain situations, such as a broken pipe and getting water restoration professionals quickly, can help your company survive. This is known as a business interruption plan, and there are several different steps to help you develop it.

1. Determine Your Risks

When calculating the risks that could interrupt your operations, examine both environmental and human-caused risks, such as flooding and a running faucet. Consider which ones you can prevent and the unavoidable ones. Once you have identified them, you should delve deeper into each hazard. Then, rank your disasters based on their likelihood of occurring and their severity.

2. Calculate the Costs

Once you have analyzed all potential risks, calculate the costs they would bring. For example, flooding could cause lost income, extra expenses, contractual penalties, and business closure.

3. Read Your Insurance Contract

The next step is to examine your insurance policy. Interruption insurance can be filed for when there is property damage or a government shutdown that prohibits your business from operating. These funds are available during the period of restoration. However, each policy can differ, so you must closely examine yours to understand any restrictions, such as exclusions, waiting periods, and coverage limits.

4. Implement Prevention Strategies

There are several strategies that you can develop to reduce your interruption. This includes preventing risks, deterring criminal activity, and planning to mitigate unpreventable hazards.

5. Create Communication Plans

Having a communication plan is the best way to keep customers and employees informed about your business's status during a disaster. A good plan will include a command chain, scripted messages, and open communication channels.
Taking these steps helps minimize the interruption of your business from large water damage and other disasters. This is the basis for creating a business interruption plan.

Jumping a Water Damage Category

3/8/2022 (Permalink)

Drying equipment placed on the corridor of a building, drying carpet and walls Water damage in Apison, TN.

Industry's Categorization of Water Damage

If your business in Apison, TN, has ever needed water pipe repair, then you might be familiar with the industry's categorization of water damage types:

  1. Clean water: Category one
  2. Contaminated water: Category two
  3. Filthy water: Category three

These are oversimplified descriptions: A water damage recovery company should have a more detailed description available. One of the problems with category one issues, such as a broken pipe, is that water can easily move up from the first category, becoming more and more contaminated. Here are a few examples of that process in the real world.

Multiple Floor Buildings

Buildings with more than one floor easily contaminate water, even if it's a simple loft or second story. Any flooded areas on the higher floors have the potential to leak down to the lower levels, picking up contaminants along the way.

Violent Water

If the initial flood event is extreme enough, it might have enough force to knock items off of shelves. Even contamination with everyday chemicals, such as soaps or disinfectants, increases the category level of water damage. While cleaning products might not seem dirty, their presence raises the difficulty of the cleanup process and the extent of the damage.


Procrastinating water pipe repair or flood damage mitigation is likely to lead to contaminated water. Standing water is the worst offender: Algae, mold and even insects spawn in these indoor pools. However, even moisture leftover from improper cleanup could fester, likely leading to category increases on subsequent floods.

Businesses in Apison, TN, don't make money by paying for water pipe repair, but water damage almost ends up costing more if you let it be. The increase in costs is two-pronged: You have a harder initial cleanup job and your chance of secondary damage is greater, requiring more extensive mitigation. The longer you wait, the more likely it is that the water could be placed in the most dangerous category.

What You Should Know About Secondary Damage and Mold

1/31/2022 (Permalink)

Baseboard removal and black mold was found Water damage can lead to mold growth.

Following a flood or a considerable water leak in your home in East Brainerd, TN, you may be faced with costly repairs due to secondary damage. This damage is directly related to high humidity in the home. Inclement weather, inefficient siding and more can expose your home to leaking and subsequent humidity. Black mold, for example, can become a pressing concern if the water damage is not fully managed.

What Is Secondary Damage?

After water has breached your home, moisture can seep beneath the flooring or behind the walls and promote humidity in those places. High humidity levels can cause unwelcome dampness to linger and create unexposed mold problems.

How Does Leaking Water Act As a Trigger?

Water leaks, leading to humidity, can happen in a few different ways:

  • Slow leaks through unsealed windows
  • Steadily malfunctioning appliances
  • Floods or sewer backups

Slower, long-term leaks have similar effects to secondary damage in that both are difficult to spot and, as a result, may have extended lengths of time to do damage.

What Should You Do After You Notice a Leak?

Some people mistakenly believe that all they have to do following a flood or leak is clean up standing water. The problem with this is that even when the water appears to be gone in your home, significant humidity levels can cause the perfect conditions for black mold and bacteria to thrive. Therefore, it is essential to enlist the help of a reliable water removal specialist in East Brainerd, TN. These professionals possess the equipment to effectively dry the area. They also have the experience to know when the problem is truly solved.

There are numerous ways that you can eliminate black mold concerns following a flood or leak. With a quick response and water removal specialists at the ready, you can enjoy peace of mind in a mold-free home.

How To Clean Up a Broken Water Heater

11/23/2021 (Permalink)

Plumber installs a compression tank on a hot water heater Cleaning up from a leaking water heater in your home goes beyond simply mopping up the water.

How To Clean Up a Broken Water Heater

Having a broken water heater in Chattanooga, TN can be dangerous on many levels. While the most obvious threat from a leaking water heater is water damage, the liquid could come into contact with power outlets if not detected quickly, adding fire and electrical hazards to the list of possible dangers. Because they are typically hidden in low-traffic areas of the home, a failed water heater may not be detected for several days, which causes problems to multiply. When dealing with water heater overflow, follow these clean-up procedures to make the process go smoothly.

1. Shut off the water source. If you do not turn off your water while you clean up, not only will it be useless trying to mop up the liquid, it also increases the risk that the water comes in contact with an electrical source. For safety reasons, this should always be the first step.

2. Clean up the water. For small areas, you can probably mop up water with old towels. If your leaking water heater went undetected for a while, you may have a more substantial mess that may require a sump pump or a trash pump.

3. Assess secondary damage. Because mold and bacteria grow best in warm, damp places, a broken water heater can lead to more secondary damage than many other reasons for flooding. The warm water creates an environment that favors mold growth, so it is important to carefully expect any flooring or sheetrock the water came in contact with.

4. Treat mold and disinfect the area. Use an antifungal treatment to remove any existing mold, and then use a disinfectant to thoroughly cleanse the area. Scrubbing the affected spot with bleach and clean water may discourage mold to grow.

Cleaning up from a leaking water heater in your Chattanooga, TN home goes beyond simply mopping up the water. Remember to thoroughly clean and disinfect any area affected by your broken water heater.

3 Actions You Can Take To Bolster Coverage Against Plumbing Floods

9/27/2021 (Permalink)

A plumber working in a bathroom A plumbing flood in your Ooltewah, TN, home can cause untold damage, but you have SERVPRO, always ready to help.

3 Things You Can Do To Increase Your Protection Against Plumbing Floods

Your Ooltewah, TN, home's plumbing may not be something you think about often-that is, until it malfunctions and causes a flood. The damage this event creates can be considerable as well as costly. However, if you have an all-perils insurance policy that covers plumbing mishaps, there are a few actions you can take to strengthen your coverage in case the worst should happen.

1. Read Your Flooding Policy's Fine Print

Assuming you have insurance coverage against plumbing floods and for repairs may leave you in serious financial trouble if you are mistaken. Most general homeowner's insurance does not cover flooding, and even if you have an all-perils policy, it may not cover the cost to fix a broken pipe. Knowing the terms outlined in your insurance policy can prevent unpleasant surprises during a flooding emergency.

2. Maintain Your Plumbing

Maintaining and caring for your home's plumbing can help you avoid negligence claims in case of flooding. Insulate your pipes in cold weather to keep them from cracking or bursting and replace worn or old sections regularly. Your insurance company may claim that you were negligent otherwise and could refuse your claim, leaving you to cover the cost of repairs and expense of the services of a qualified flood cleanup and restoration company.

3. Increase Your Aftercare Premiums

Paying into premiums for flooding aftercare can benefit you greatly when a plumbing mishap occurs. Depending on the type of coverage offered in your area, you can pay into coverage for most repairs and to replace destroyed items such as carpeting, wood floors and drywall. The better your coverage, the less you may have to pay out of pocket after flooding causes substantial water damage to your home.

A plumbing flood in your Ooltewah, TN, home can cause untold damage. Bolstering your all-perils insurance policy by maintaining your plumbing and investing in full coverage can prevent a financial disaster in the wake of flooding.

How Often Do Bathroom Supply Lines Need To Be Replaced?

8/23/2021 (Permalink)

Plumber replacing broken toilet in a washroom If you notice a bathroom leak, your plumber or water damage specialist may help you.

How Frequently Should Bathroom Supply Lines Be Replaced?

Water supply lines are a required bit of plumbing in bathrooms, kitchens and other parts of your home. This piping is usually put in during initial construction, but it may need to get replaced if there is any supply line damage. As a new or experienced homeowner in Chattanooga, TN, you may want to learn how often this plumbing piece has to be replaced. It can depend on a few factors, including the following:

  • Construction materials
  • Renovation frequencies
  • Damage sign

This guide can help you learn more.

Construction Materials

Supply lines are often made from some type of plastic or a steel braid. Typically, steel braided supply lines last longer than their plastic counterparts. Most plastic products come with a five- to eight-year warranty, but a steel braided pipe may have a lifetime warranty. Of course, the length of a warranty does not necessarily correlate with how long you can wait to replace the plumbing. If you notice a supply line leak, for example, you may want to replace the piping even if it has not made it very far in its warranty.

Renovation Frequencies

If you change out your toilet, sink or tub, it may be a good idea to also replace the supply line. The rubber seal in the line can be hard to reseal after it has been disturbed. In other words, you may have a healthy-looking supply line, but the renovation of your bathroom can lead to unexpected supply line damage that could be avoided by replacing the plumbing.

Damage Signs

If you notice a bathroom leak, your plumber or water damage specialist may help you figure out that the source is the supply line. When this happens, it is a good idea to replace the piping as soon as possible. Keeping a piece of plumbing that has a leak can lead to larger issues in the future.

Supply line damage can happen for a variety of reasons. You should be able to go years without replacing your bathroom water supply, but you shouldn't be afraid to change out the piping if necessary.

Finding A Reputable Water Damage Restoration Company in Chattanooga

6/4/2021 (Permalink)

Sewage backup in a bathroom Sewage damage in Chattanooga, TN.

Chattanooga Homeowners Can Rely on SERVPRO for Complete Water Damage Restoration

Water damage can strike at any time. From natural disasters to plumbing issues, water damage may cost you lots of money. It can cost you even more without a reputable company that you can trust. When you need someone to repair your leaky roof, flooded workshop, or even remove mold, use these tips to find a company that will help you get back on track.

Where to Start
If you have water damage at your residence, you can do these simple things to ensure a positive result when dealing with water damage restoration professionals. Be sure to communicate with your insurance company immediately. Ask them about your policy coverage and requirements that they have on filing a claim. Ask your agent if they work with particular water damage restoration companies. SERVPRO of Chattanooga is a preferred vendor for numerous insurance and property management companies. In the meantime, use fans and dehumidifiers to start drying them out. 

Find a Company You Trust
Before you select a water damage restoration professional or company, check on their work history and references. Remember your insurance agent or adjuster? References will help determine if the contractor is familiar with your particular water damage problem. A contractor can easily give you names and phone numbers of at least three clients with projects like yours. Talk with each customer about how the project was done and whether it was completed on time.

Check Out Your Contractor
Determine if the contractor is insured. Don’t be afraid to ask for copies of current insurance certificates, so you don’t become liable for any injuries that transpire during the project. Reputable companies will carry personal liability, worker’s compensation, and property damage coverage. This is a sharp point to select SERVPRO--to rely on a Corporate Franchise, one of 1,800, that are ranked by "Entrepreneur" Magazine as a top 10 for seven consecutive years. Why look any further?

Get It in Writing
Develop a written contract with anyone you hire. It will need to be explicit about the work to be performed, the techniques to be used, and the price of labor and materials. Additionally, it is a good idea to have a timeline that is agreed on by both parties.

SERVPRO of Chattanooga will provide the following as needed:
--CCIS--Contents Claim Inventory Service to inventory all water damaged items
--Service Authorization Form to begin work immediately to mitigate water damage
--Ongoing paperwork detailing the water removal and restoration process
--Written documentation of thorough drying down to normal moisture levels
--Final Walk-Thru to ensure your complete satisfaction with our efforts to restore your home to preloss condition "Like it never even happened."

Remember, you don’t have to feel pressured into making a quick decision. Although you may feel nervous about getting the water damage repaired, don’t act with haste. You could make temporary repairs while you check out the contractor and develop a written contract. You can trust the SERVPRO technicians to follow IICRC guidelines and surpass industry standards to restore your water-damaged Chattanooga, TN home.

Water Damage Services You Can Trust in Chattanooga

6/4/2021 (Permalink)

Under Sink leaking All of our SERVPRO technicians are fully insured and licensed, as we take pride in the work that we provide you, our customers.

SERVPRO is The Company You Know and Trust

Unless you are always able to avoid things such as malfunctioning appliances, pipes and faucets, flooding, and tornadoes, you will at some point in your life experience water damage, as horrible as it can be. Water damage restoration is the process of restoring your home in such an instance to its condition before the loss, and you want a professional company like SERVPRO to help you in your time of need.

Your Chattanooga home can experience water damage for various reasons, including sewage backups, storms, malfunctioning appliances, broken pipes, and human error like overflowing toilets and sinks. No matter the reason or how large the project is, SERVPRO’s staff has you covered. We are a full-service restoration company with the experience and knowledge needed to perform a thorough restoration on your home.

We put our customers first at SERVPRO and begin by giving you a free estimate with no obligations. We come to your home and review the water damage to your property, then provide an estimate of what would take for your property to be restored to a like new condition. You have no obligation to act upon this estimate.

It is not common to see water damage happening on your timeline, else it would likely never occur, which is why we are available for support 24/7. Time is of the essence when you have water damage. Each minute that water sits in your home is time for more and more damage to harm your possessions, leaving more opportunity as well for mold and increasing the time and effort needed to fix the damage. Therefore, when the damage happens, call us as soon as possible.

All our technicians are fully insured and licensed, as we take pride in the work that we provide you, our customer. Regular training and upkeep are needed for licensing to make sure we use tools and methods which are the most up-to-date for drying out your water-damaged home. As professionals, we put our customer’s needs above our own and treat them with respect.

We also work with your insurance company, so you don’t have to worry. With years of restoration experience, we have worked with many insurance companies out there, so rest assured we help you to get the coverage you need.

The Importance of Using a Water Damage Specialist

1/28/2021 (Permalink)

When you have any type of water damage in your home or business, finding a company with the expertise to get the damage handled as quickly and professionally as possible is important. The longer the water damage is left unattended, the more severe and extensive the water damage restoration process is likely to be. Regardless of what type of water damage you've suffered, such as a weather event or burst pipe, it's important to bring in trained professionals who know how to get it handled safely and efficiently. Consider SERVPRO of Chattanooga as an excellent choice.

It takes specialized equipment and fast action in order to find the cause of the problem and minimize further damage. For many homeowners, the result of water damage is clear; however, the source of leaking water can sometimes be hard to detect. Water could be seeping in from the foundation, or there could be a pipe hidden in a wall that has a pinhole leak. With time, water damage begins to spread. By the time a problem is detected, the leak may have been going on for a long time.

Water damage that is not managed quickly can lead to a number of serious problems. When walls or floors become saturated, they can swell and warp, leading to bigger repair issues. Additionally, the damp and humid indoor environment make the perfect breeding ground for mold and mildew. Clothing, carpet, furniture and personal possessions will be hard to restore if left untreated for too long.

One of the first things that need to be done to minimize water damage is to make sure that standing water is removed as quickly as possible. Following the extraction of the standing water, experienced remediation technicians will begin the extraction process of removing dampness and moisture. Drawing water out of carpets, floors and furniture can help prevent further damage, but it is also an important step in lowering indoor humidity levels.

When water damage occurs, humidity in your home or business will be much higher than normal. If mold sets in, you'll have an even bigger problem, so carefully controlling indoor humidity during the drying process is something that remediation specialists take very seriously. They will not only remove water from your home but also use advanced dehumidification equipment to quickly bring humidity levels back down to normal levels while monitoring and tracking the entire dehumidification process. One such high-tech device for this is a hygrometer.

Water damage can affect everything from walls and floors to furniture and drapes. At SERVPRO of Chattanooga, we always recommend that homeowners trust an experienced remediation specialist to handle any water damage. From complete water damage restoration to sanitizing personal items such as clothing, furnishings and other restorable items, it takes fast action for good results.

When flooding, a burst pipe or any other event has caused water damage in your home or business, it's time to get professional help as soon as possible. For assistance with water damage needs in East Ridge, give SERVPRO of Chattanooga a call at (423) 326-1406. We have the expertise and equipment to get the cleanup and restoration done right.

Tips to Prevent Water Damage in Your Collegedale Home

10/29/2020 (Permalink)

According to research studies, most homes will experience water damage once every eleven years. Since this is the case, homeowners need to know what strategies they can implement to prevent this water damage from occurring on their property. To get the information and advice you need regarding how to prevent and effectively handle water damage in Collegedale, SERVPRO presents the following advice.

Consider Your Plumbing System

Your plumbing system can be a primary source of water damage potential. One aspect of the system that you should consider is the water supply line for the refrigerator's ice maker. This small feed line is a prime culprit for slow drips that can develop into water streams, usually when no one is home. When this supply line is installed incorrectly or becomes pinched, your home can be subjected to unwanted flooding. To prevent this from happening with a new appliance, have the delivery person install the water line. This line should be visually inspected for leaks at the wall and also at the source under the kitchen sink. The shut-off valve is conveniently located at this plumb point.

Take Care Of Your Gutters & Downspouts

In many cases, homeowners experience a flooded basement because their gutters aren't draining properly. To ensure that your gutters work efficiently, inspect them during a heavy rain. Make sure to remove debris of fallen leaves from your gutters, utilizing leaf blockers if necessary. Clearing the downspouts of blockage or obstructions ensures that water can drain the gutter system properly. Though not common, be aware of ice dams forming in the gutters. Upon initial thawing, water can accumulate and lead to water damaged roofs, soffits, and fascias.

Repair Your Roof

If your roof is old or has been possibly compromised by strong winds or hail storms, it may be time to have it inspected. Hire a professional roofer to complete this inspection and consider following his advice. Water intrusion by way of the roof usually results in expansive water damage as the water can travel vertically and wick horizontally. Structural drenching may need more than water removal and restoration services that SERVPRO can provide. Prevention saves time, stress, property, and money.

Don't Delay- Call SERVPRO today! Although learning about a few tips to prevent water damage is important, you should know that excessive water can still surface on your residential property in Collegedale causing minimal or extensive water damage. Immediate removal of pooling or leaking water will mitigate water damage effects, thereby lessening repairs and costs. SERVPRO, with our crews of  IICRC-certified technicians, responds ASAP to your call.  We have extensive industry experience, equipment, and products plus over 1,650 franchises, several local. 

Highly-Trained Water Restoration Specialists

As water damage specialists, we have the expertise, experience and the advanced training that enables us to get your Collegedale home dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates. Call us for 24/7 assistance. (423) 326-1406

Handling A Flood Damaged Home- Chattanooga, TN

8/21/2020 (Permalink)

You may find that your home is suffering from water damage after a major storm has passed through your town. Water damage in Chattanooga or anywhere else for that matter, can be tough to clean up or repair. There are steps you can take right away to start on the repairs, but you’ll also want to hire a certified professional to help you. For instance, floods or storm surges which are contaminated may contain pathogens, which become a breeding ground for mold. If they are left to fester, mold spores will spread throughout your home, becoming even harder to remove; they may cause health effects to you and your family.

After a flood recedes, it is difficult to detect moisture, making your home very susceptible to water damage. Any standing liquids can encourage the growth of microbes, and within just twenty-four hours can saturate all types of textiles and go through drywall. Moisture can collect behind walls where it would be out of sight. However, if you react quickly, furniture and clothing can be saved. Remember to be cautious when entering a recently flooded building to avoid things such as contaminated liquids or even wildlife.

Turning off the electrical power before entering a home affected by water damage is essential to avoid dangerous situations. Plugged in devices or exposed wires can cause electrocution, causing severe injury or death. It is also best to slowly move through the building, since reptiles, snakes or rodents could be hidden under debris and suddenly bite. Wear protective clothing over your entire body to defend yourselves from such wildlife and any airborne contaminants. This will include rubber gloves, a vapor respirator, and protection for your eyes. Wear thick boots as well that can withstand animal bites and puncturing.

Water damage can be devastating, but you can help prepare for the professionals by removing items which are very porous and will likely have to be discarded, especially if they’ve come into contact with fluids that are contaminated. These can include box springs, mattresses, particle board and pillows, all of which trap more moisture than any other items in your home and can foster microbes. Before you get rid of the items, be sure to properly itemize and record the items for insurance purposes.

After professionals arrive, they will look for any pockets of moisture with specialized equipment, such as behind tile or other materials which might not feel wet on the outside. The technicians will expose these moisture pockets to the air when found by taking off any drywall or other materials that are in the way. The cleanup process can begin once the source of moisture is found. This can include pressure washing the area with strong detergents, and the technicians can also speed up the drying process to stop any growth of molds and other harmful bacteria. If they do find any mold, they have the mechanical or chemical methods needed to remove the threat.

SERVPRO of Chattanooga can come to your rescue at any time if you experience flooding and water damage. Just give them a call at (423) 326-1406 and they will come quickly to assess and repair the damage.

SERVPRO Is the Answer for Water Damage Cleanup and Restoration

6/30/2020 (Permalink)

SERVPRO Is the Answer for Water Damage Cleanup and Restoration

Water in a business or in a home can cause serious damage to your property. This situation becomes far worse considering that the moisture creates a perfect breeding ground for bacteria and mold. This circumstance exposes the individuals to possible environmental issues.

The restoration process involves drying the housing unit, decontamination, and repairing damaged elements. A quick response when there is a case of water or flood damage is crucial for to prevent secondary damages. Here are a few steps to take when dealing with water damage: 

1) Contact the Emergency Line
Making a call to the emergency operators is recommended as the first and crucial step to ensure that lives are saved, and there is a mitigation measure against further loss of property. Details of the location and the status of the scene are crucial in ensuring an efficient restoration process.

2) Inspection and the Analysis of the Water in a Home or a Business
A professional assessment of the magnitude of the water damage in your business or home is crucial in determining the class as well as the category of destruction. Classes of water damage refer to the gravity of the water absorbed in the various parts of the structure including the extent of the damage to the exterior. The categories define the after effects on the clean water systems and the sewer systems. This information is vital in establishing the best solution to restore the property back to its original state.

3) Water Removal for a Residential or Commercial Building
The professionals then extract the water to ensure there is mitigation of secondary water damage. The removal process involves the use of high-powered suction pumps and vacuums. The possibilities of bacterial and fungal growth are reduced thanks to the rapid water cleanup, and this helps in preventing an outbreak of diseases.

4) Drying
In light of the main aim of restoration, the drying process is meant to reduce all moisture levels in the house to preloss conditions. Drying can take several weeks to be completed and once done, the dehumidification process begins. Scientific methods have been recognized to the less invasive methods adopted in today’s drying measures.

5) Cleaning
The water cleanup service involves washing the clothes, furniture, and other personal belongings. For the business situation, the cleaning would be more demanding because most of the items in the office are electronic equipment and files. Once completed, the SERVPRO professionals begin sanitizing the home or business items.

6) Restoration
The final step deals with rebuilding the home or the business back to its original condition before the flood damage. The amount of repair and replacement is contingent upon the severity of the flood damage.

When your residence or place of business is in need of water damage restoration, rely on the services of SERVPRO of Chattanooga. (423) 326-1406

Outlining The Water Damage Restoration Process - Chattanooga, TN

6/9/2020 (Permalink)

Outlining The Water Damage Restoration Process

Every water damage, whether it be in Harrison, downtown Chattanooga, or Hixson, is going to be different- from the level of contamination it inflicts to the amount of water introduced into homes and businesses. Each scenario requires a different and unique solution, but the recovery process remains the same. Professional water damage repair and recovery experts understand that when it comes to standing water, the best response is a quick one. Whether from a flood, a storm, faulty household appliance, leaky pipes, and more, expert technicians in Tennessee have the experience, technology, tools, and equipment to help restore residential and commercial properties. 

When a Chattanooga water damage expert appears at your office or home, they are well trained with the experience, expertise, and techniques to restore your property. Their water removal and cleanup process also provides validation and a cleaning process that goes into their full step system, which includes the following: 

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration 

When water damage strikes, time is of the critical because the timeline between minutes to hours and 48 hours to a week is reflected in the damage water inflicts. For example, within minutes water begins to saturate everything, within hours water breaks down walls and all types of surfaces, including emitting a musty odor. Within 48 hours to a week, water creates the perfect environment for mold and mildew to grow and a harmful biohazard contamination to occur. 

Our SERVPRO of Chattanooga water damage technicians also specialize in restoring contents damaged by fire, water, or mold to save you money and to preserve those precious keepsakes that are irreplaceable. The cleaning methods utilized by water damage experts include the following: 

• Dry cleaning - cleans light residues or to pre-clean before wet cleaning. 

• Wet cleaning - removes various levels of residues. 

• Spray and Wipe - cleaning for items that can't be wet cleaned.

• Foam cleaning - upholstery fabrics that require specialized care. 

• Abrasive cleaning - involves agitation of different surfaces being cleaned. 

• Immersion cleaning - contents are dipped into a bath of a cleaning product.

• Move-Outs/Pack-Outs - our technicians will carefully pack up your home to bring to our climate controlled storage facility until you are ready for your belongings to be moved back in.

When valuable documents including photographs that are damaged by water, they may be restored depending upon the type of documents involved and the level of water damage. Document and photograph restoration process can involve air drying, dehumidification, freezer drying, vacuum freeze and thermal drying. 

Our expert's fire, water, and mold remediation can also help in easing home and commercial owner's worries and confusion with insurance inventory claims. Our knowledgeable staff begins by inspecting room-by-room inventory of all contents and to provide better information to settle claims quicker, thus giving our customer's peace of mind at a time when you need it the most. 

Locally Owned Company with National Resources

SERVPRO of Chattanooga is locally owned and operated which makes us proud to be a part of the surrounding Tennessee communities of Collegedale, Altamont, and Spring City. We are available to help for any water damages with our services available seven days a week – including holidays and our 24/7 emergency services. Call us at (423) 326-1406. When there is a fire and water damage emergency, we are always nearby and ready to help. For additional information, visit our website at  

How to Prevent Water Damage in Your Home or Business

1/31/2020 (Permalink)

We understand how much of a shock a water loss can be, especially since it doesn’t take much to cause the damage. Some things that can cause water damage include: 

  • Bursting or leaking pipes
  • Plumbing Problems
  • Crawl Space, Basement, Attic Concerns
  • Malfunctioning Household Appliances
  • HVAC issues
  • Weather-Related Issues and Natural Disasters

At SERVPRO of Chattanooga, we want to share some tips on what to look for and how to prevent a water loss.

1. Prevent Basement Water Seepage

    • Reseal your basement
    • Make sure water drains away from the building
    • Install a backwater valve

2. Maintain and Understand your Indoor Plumbing System

    • Inspect appliance hoses and faucets
    • Inspect showers and tubs
    • When away on vacation, shut off the water supply to the washing machine
    • Know the location of the main water shut-off valve in your home
    • Install an emergency pressure release valve in your plumbing system
    • Repair and protect your home’s exterior
    • Caulk and seal windows
    • Inspect your roof
    • Check your downspouts
    • Check sprinklers and irrigation systems
    • Install gutter guard

3. Protect your Possessions

    • Store off-season and other bulk belongings in waterproof bins
    • Never store valuables or memorabilia where there is a risk of destruction from water.
    • Keep belongings stored on shelving off the floor in the basement.

For more information on how to protect your home click here.

If a water loss does occur, our team is ready to take action and make it like it never happened.  We are available 24/7! Contact us at (423) 326-1406.

Do You Know Where Your Water Shut Offs Are Located?

9/10/2019 (Permalink)

You have probably heard of our SERVPRO ERPs (Emergency Ready Profiles). As we conduct ERPs in commercial buildings, we also add water and gas shut off tags to the appropriate shut offs. We add these tags as a helpful indication if you ever have an emergency in your home. For example, if a pipe bursts or a leak happens in your home or business, the first thought to cross your mind should be to turn off the water. 

Next step? Call SERVPRO of Chattanooga!

If the leak is from a sink or a toilet, it is easy to turn off the water for that line by turning the valve that is located beneath or beside the fixture. What if you're not sure where the leak is coming from? It could be a pipe behind your wall, under your home, or somewhere that is hard to locate. In this case, you should turn off the water to the whole house. This means locating the water main shutoff. Ask yourself this question, whether in your home or business. Do you know where the shutoff is located and could you locate it in the case of an emergency? If not, don't feel bad. Many people do not know where to locate their water and gas shut offs.

Typically, these shut offs lie on the exterior of the home or business around the perimeter of the building. Once you have found the shutoff, make sure that all members of your household know where it is. This is exactly why we tag these main shut offs during the creation of an ERP. The quicker you are able to turn off the water, the less damage is caused. 

If you experience water damage in your home, whether from a busted pipe, leaky roof, or natural occurrence, you can give SERVPRO of Chattanooga a call at (423) 326-1406. We are always here to help!

Flash Flood Damage in Chattanooga

8/9/2019 (Permalink)

A flash flood in Chattanooga last week caused this commercial building to experience flooding in many parts of their facility. Because the damage came from flood waters, it was considered a category 3 water damage. Category 3 water damage is known as "black water" and is grossly unsanitary. This water contains unsanitary agents like harmful bacteria and fungi, causing severe discomfort or sickness if you come in contact with it or ingest it. When you have any type of water damage, it is important to call the professionals right away. The commercial building called SERVPRO of Chattanooga as the flooding was happening and we were able to assess the damage and help stop further damage. 

Our trained technicians use state-of-the-art equipment and technology during the mitigation process. In instances like the flash flood where water may get behind walls, in ceilings, and under floors, we utilize infrared cameras to detect moisture that we cannot see. Our industrial strength equipment effectively removes and dries the water. After each day of drying, we use moisture sensors and other instruments that measure and monitor the moisture and humidity levels so that the restoration of the property is complete and thorough. The use of such equipment keeps mold and other lasting damage from occurring.

If necessary and in this situation, we will sanitize the property by using OSHA approved cleaning products to disinfect and stop the growth of mildew, bacteria, and other harmful micro-organisms. By working quickly and thoroughly, we can lessen damage and save you money, "Like it never even happened."

As you can see, it is vital for commercial property owners and maintenance directors to act quickly to prevent additional damage as a result of floodwaters. If you have questions or need to schedule a service, call SERVPRO of Chattanooga at (423) 326-1406 today.

What You Need To Know About Water Mitigation And Restoration in Chattanooga

6/21/2019 (Permalink)

When tragedy strikes, it can be difficult to know what to do. Accidents involving water can be quite challenging. Water damage can be quite detrimental and it can be helpful to know how a professional water mitigation and restoration company can help with the situation.

Our trained SERVPRO staff can reduce the possibility or likelihood of a building receiving further water damage after there is a water leak or a natural disaster. It is important that water mitigation begin as soon as possible after the loss occurred. A professional knows what to do in terms of getting rid of the water quickly. These a few actions he or she will take when arriving on scene:

Assessing the situation

Water can get under walls and seep into rooms. Not only that, but water can become attached to drywall, wood, and other places within a home or business that can create mold damage. Professionals have numerous tools that can use to identify where the water and moisture is inside of a building. Moisture meters and special detectors are specifically designed to identify and locate moisture. Once the water and moisture has been identified, professionals may take photographs of the areas that have been impacted by the water. This can be very beneficial to a homeowner and an insurance company in terms of record keeping and evidence of a problem.  

Alleviate the Water and Moisture

After these things have been addressed, professionals will use equipment and tools that can alleviate the water and moisture. Some of the equipment they will use are air movers that can dry a floor or a wall in a brief amount of time. A specialized dehumidifier can do a fantastic job in reducing the amount of moisture that is within a building.  

Restoring your Home

Once the water mitigation in your Chattanooga home has been done, that is when the process of restoration begins. When people think of restoration, they may only think of the structure of the building. However, the walls may have begun to display mold. The basement ceiling may have shown signs that water damage. Carpeting may need to be replaced because of dirty water that has covered it. All of these things need to be repaired, replaced, or restored. It is good to hire a professional to take care of the restoration process and to ensure that mold and bad smells have been eliminated from the building. Although the process may take a day or two, the results are absolutely worth it.

After the structure has been addressed, there is much more to be done. Perhaps cabinets to a kitchen or bathroom have been damaged and have to be replaced. Furniture may need to be replaced or receive a thorough cleaning. In addition to this, there are personal items that need to be considered. Items may include electronics, books, clothing, and more. Taking care of these things pertains to the restoration process, and it needs to be done correctly. SERVPRO of Chattanooga has a Reconstruction division that will complete these services, as well as a textiles department to restore your damaged soft goods and contents. 

Whatever the situation is, help is available from SERVPRO of Chattanooga professionals. Call us today at (423) 326-1406.

The Dangers of Water: Three Main Classifications

5/29/2019 (Permalink)

Flood Water Classification Overview

There are three main classifications of floodwaters: clear water, gray water, and black water. Although their names imply it, these aren't wholly determined by the color of the water, but instead by a few factors related to how many contaminants are in the water. Clear water is somewhat rare, as most of the time it picks up enough contaminants to become at least gray, but black water is by far the most hazardous and damaging of the three. Never try to deal with black water yourself, as its interaction necessitates the kind of heavy gear and training that SERVPRO equips its technicians with. Here are a few key facts about each type of water. 
Clean Water 
Clean water originates from water mains, pipes, and other sources of relatively untampered water in your home. Flood damage with clear water is lighter and easier to restore than other types of damage, due to both reduced volumes of water and lighter safety procedures during the task. This water is usually identifiable as being clear and unclouded. However, time is important, as without quick removal clean waters can progress and become gray. 
Gray Water 
The awkward middle child of flood damage, gray water concerns water that may or may not have significant contaminants in it, and thus pose a potential health risk. More care is required in these waters, and they can be deceiving, as they too may sometimes be clear in appearance. 
Black Water 
The most dangerous and damaging type of water is black water, which can originate from a storm flood, a major health hazard such as a septic tank overflow, or when gray water is left untreated. This water contains dangerous contaminants, including fungi and microbes that may cause health effects. Black waters stain surfaces easily and are often more violent in their damage, so in addition to having the most restrictive safety precautions, this type of water also often causes the most damage. 

If you have experienced water damage in your home or business, call the water damage restoration experts at (423) 326-1406.

Water Damage Tips: 8 Things to Do Before Help Arrives

5/28/2019 (Permalink)

Imagine waking up in the middle of the night, getting out of bed to get a glass of water from the kitchen, and immediately stepping in a puddle of water when you enter the hallway. You can imagine the gasp I let out when that happened to me last year. It was 2 am and I had no idea what to do after a water pipe had burst. Luckily, I knew who to call. The severity of damage escalates the longer the water sits and the contents stay wet, so time is of the essence in the aftermath of water damage. Here are 8 actions you can take before a mitigation company arrives:

  1. Remove excess water by mopping and blotting.
  2. Wipe excess water from wood furniture after removal of lamps and tabletop items.
  3. Remove and prop wet upholstery and cushions.
  4. Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  5. Turn air conditioning on for maximum drying in summer.
  6. Remove colored rugs from wet carpeting.
  7. Remove art objects to a safe, dry place.
  8. Gather loose items from floors.

If you find yourself in a puddle of water at 2 am, we are always Here to Help. Call us at (423) 326-1406. 

What To Do If Your Apartment Floods

5/24/2019 (Permalink)

If you rent an apartment or house, the first thing you should do if you experience water damage is contact the owner or property manager to make them aware of the damage. Water damages are not unlikely to happen, so they should have a plan in place when this occurs. It is best to alert them immediately, as the extent of the damage will continue to increase as time goes on. In order for us to come in and mitigate the water damage, the owner of the property must authorize the restoration company to begin services as tenants are unable to make decisions on a property that does not belong to them.

After notifying the property owner or manager, you must then determine if you will file a claim with your renter’s insurance for your contents if they were damaged in the loss. Typically, contents are not covered by homeowners insurance, but it is possible under certain circumstances. If you are able to get your contents cleaned, we have a state-of-the-art contents warehouse at our facility where we clean, organize, and store your contents until you are ready for them to be returned. Ultimately, it depends on the specific situation and the parties involved. Whatever the case may be, our team is trained to clean and properly document the entire process ensuring that all parties involved are kept informed.

5 Ways to Prevent Pipes From Bursting in the Winter

1/31/2019 (Permalink)

Be aware of frozen pipes during freezing weather.

When water freezes, it expands, and weak metal or plastic pipes that aren't insulated are more susceptible to bursting or leaking. As the weather gets into freezing temperatures, follow these tips to keep your pipes running.

1. Allow the faucet to drip: When pipes freeze, the pressure created by the blockage and faucet causes the pipe to burst. Allowing the faucet to be open and drip will relieve pressure in the system. If the faucet has both hot and cold water pipes, turn both handles slightly so that each pipe is open. If it is a single-handle faucet, turn it to warm.

2. Keep the Heat On: Always keep the heat on in your home to keep your pipes warm and prevent the water from freezing. If you leave for a long period of time, keep your home between 50-55 degrees. 

3. Apply Heating Tape: There are two types of heating tape for water pipes. One turns on and off by itself when it senses that heat is needed. The other type requires a plug when heat is needed. Heating tape acts as an electrical blanket for pipes during cold spells. These can be very useful when you do not want to think about keeping your faucets dripping. However, much like space heaters, these products can be dangerous so you must use safety precautions.

4. Seal Up Cracks and Holes: Seal the gaps and holes that are letting cold air where pipes run through walls or floors. You can use spray foam insulation or caulk to fill the gaps. If possible, it is best to seal the holes on both the interior and exterior side of wall or floor.

5. Add Extra Insulation: Pipes that are located in attics or basements that may not be insulated will likely require extra insulation to keep them warm. Pipes can be fitted with foam rubber or fiberglass sleeves to help decrease the chances of freezing. 

If you are in need of water damage mitigation services, call SERVPRO of Chattanooga at (423) 326-1604. 

3 Reasons Your Basement is Leaking- Hixson, TN 37343

1/22/2019 (Permalink)

Understand where the water in your basement is coming from to avoid future issues.

Every time we have a significant amount of rain, I find a puddle of water in the same space in my garage. You might have the same issue in your garage, basement, or crawlspace (that you may not be aware of). Understanding where this water comes from and knowing how to monitor it is vital in ensuring that you will not have unexpected issues.

Reason #1: Ground Water – Ground water is one of the main causes of water in your basement. The water either accumulates from excessive rainwater, or through horizontal strata in the ground. If the water in your basement get worse when it rains often, this can likely be the a cause. If the water accumulates in puddles, the best solution is to squeegee out the sitting water and find the source of entry to seal up.

Reason #2: Backed-Up Sewer Pipes – This is a bit more serious than rain water. This will likely take a professional to diagnose exactly where the sewer line is backed up, but it can have numerous causes such as clogged toilet, clogged bath tub drain, washing machine back up, or even a floor drain back up. If you have discovered sewer water drainage in your basement, you will need to call a professional to thoroughly and accurately clean the biohazard. Our SERVPRO of Chattanooga professionals are equipped with the knowledge and tools to clean the sewage water in your basement.

Reason #3: Leaking Pipes – Because many of the pipes in your home are concealed inside the walls, you may be unaware when they begin to leak or even burst. If you notice dampness in your walls and floors, it is best to call a professional to inspect the moisture within the walls. SERVPRO of Chattanooga has specialty equipment to assess the unseen damage.

While these are only a few reasons why you may find water in your basement, always feel free to call a SERVPRO of Chattanooga professional with your questions and concerns. We are available to serve you 24/7, 365 days a year. Give us a call at (423) 326-1406.

Recover From HVAC Water Damage

9/11/2018 (Permalink)

Air movers on a water damage in Collegedale, TN

Regardless of the type of business you operate in Collegedale, TN, the heating, ventilation and air conditioning system helps your commercial property stay comfortable all year long. What happens if a pipe bursts unexpectedly and causes a furnace flood? How does water impact the HVAC system? What actions do you take to recover

Consequences of Water Damage

Water damage creates problems for furnaces and air ducts beyond what is visible to the untrained eye. Both immediate and long-term complications can occur, including the following:

  • Ductwork exposed to flooding may deteriorate or harbor mold. Using the heating or air conditioning does not dry the ventilation system.
  • A flooded furnace can result in a host of problems. Submersion or exposure to water may cause the furnace to stop functioning. Worse yet, a malfunctioning furnace could possibly cause an electrical fire or leak carbon monoxide.

Steps for Recovery

Problems due to ductwork water damage or a furnace flood can be prevented by taking immediate, appropriate action after a pipe bursts on your property:

  • Contact your commercial insurance agent. Oftentimes insurance policies cover water damage from a broken pipe, which likely includes the HVAC system.
  • As soon as possible, call an emergency water restoration specialist. Do not attempt to inspect or repair HVAC equipment yourself. This may pose a safety risk, cause further damage to the system or impact insurance coverage.
  • For the ventilation system, air duct cleaning or duct replacement may be recommended depending on the extent of the water damage.
  • The furnace requires a full inspection. Parts of the furnace may need to be repaired or replaced, such as ignition systems, motors or valves. In some instances the entire furnace may need replaced.

Water damage to the HVAC system at your commercial property in Collegedale, TN, can cause long-term problems if not addressed. Whether waterlogged ductwork or a furnace flood is the culprit, take immediate action to clean, repair or replace the necessary components.

Can Water Damage Be Prevented?

8/10/2018 (Permalink)

Water damaged carpet in Chattanooga, TN home

If you take pride in your Chattanooga, TN  home, you want to do what you can to keep your property looking its best. Maintaining your house can go a long way toward helping you avoid major catastrophes, including the following:

• Water in home
• Roof in disrepair
• Electrical fire in kitchen
• Mold in home

Of course, you can't always foresee into the future. This means there may be times when you have to turn to a professional remediation team to help you clean up water damages. You may be able to prevent some water dilemmas by keeping the following tips in mind.

Be Vigilant

An excess amount of moisture from a broken pipe can leave you with a lot of damage if you don't catch it early. If you're vigilant around your house, you'll notice signs of leaks before the water introduces mold into your space. Watch for water stains on your walls and ceiling. Look for other signs of moisture, such as peeling paint and bubbling flooring.

Have Inspections

Your plumbing, HVAC unit and appliances could malfunction and lead to water in home. If you have these parts of your house inspected annually, you can reduce the chances of a flood happening. A plumber can look at your pipes to ensure there are no clogs or breaks you need to know about. An HVAC repairman can assess your heating and cooling units to check for signs of wear and tear. You should make sure your dishwasher, washing machine and refrigerator are inspected too because these appliances can have faulty hoses or broken water supply lines that lead to flooding.

Make a Plan

Sometimes knowing who you would call for a pipe cleanup can help you prevent major damage to your home. Figure out which water cleanup crew you want to turn to before flooding starts, so you can react as quickly as possible.

You may find water in home at any time. Doing what you can to prevent this problem can save you hassle in the future.

Avoiding Secondary Damage With Initial Prevention

6/25/2018 (Permalink)

The threat of floods in Chattanooga, TN leaves many homeowners with the fear of property destruction and water damage to personal belongings. But after the water recedes, can risk remain? Unfortunately, if the home is not thoroughly treated soon after the initial flooding, high humidity may leave breeding grounds for toxic black mold.

Understanding Secondary Damage

Anything damaged by initial contact with the floodwater is considered primary damage, including wet carpet and drywall. If this is not dried thoroughly and surrounding areas dehumidified properly, the primary damage can be a platform for secondary damage to move in. Defined as the effects from remaining dampness, this can lead to multiple issues:

• Warped flooring or staircases
• Cracked plaster
• Black mold

The structural damage could lead to safety hazards within the home, and the growth of toxic mold is a serious risk that should be immediately confronted by trained professionals. Typically the best way to avert this threatening second round of damage is to prevent it with initial cleanup.

Utilizing Preventative Measures

Thriving in dark places with high humidity, floods are a great way for mold to make a place for itself in your home. Once the waters have receded, wood flooring, carpet and drywall absorb the remaining moisture, allowing the toxic spores to thrive. Often the best defense against black mold is prevention. Know the number for a professional water damage repair and restoration company in Chattanooga, TN. With the appropriate training and supplies, a professional crew may ensure your home is dry and free of threatening fungus:

• Quick service minimizes the opportunity for mold to grow.
• Powerful machinery allows for complete water extraction and removal.
• Industrial strength dehumidifiers and fans ensure moisture is removed from the air.
• Cleaning and sanitizing services allow restoration to begin quickly.

Water damage is a hassle with immediate effects that can turn long-term if left untreated. When water infiltrates your home, call a professional cleanup team to ensure no damage is left to grow.

Visit for more information on water damage. 

When Is Water Damage Restoration Needed in Spring City?

5/31/2018 (Permalink)

Flood water on a smart phone.

For Spring City Water Damage Restoration, SERVPRO Is Reliable

What is to be done with Spring City water damage? You should ask this fundamental question: when is a water damage restoration company needed for remediation? Following is some information that could help you determine when enough is enough, call in the cavalry. The focus is on helping you to understand when it is necessary to call a water damage restoration company to address the water damage issues. This will alleviate your stress as this large task is executed by SERVPRO's skilled IICRC trained technicians.

A water damage restoration company is required when the water damage repairs seem too large to handle, or when you have suffered from significant sewer damage that needs to be addressed with health and sanitation in mind. Whether a major blockage from the sewer line or rising groundwater, sewage issues must be tackled,  cleaned and sanitized by professionals wearing PPE--personal protection equipment. Expert water extractors are required when there is a need for full structural drying, usually after a tropical storm or groundwater disruption.

When you have a major flooding or a disastrous event caused by water, SERVPRO tailors options that will offer you the most efficient means of protecting your belongings while keeping expenses to the minimum. We can transport your soiled and wet items in a pack-out to our facilities for cleaning and storing until the restoration process is completed. We will "Block" furniture legs and other objects to isolate them from the effects of standing water as we dry out and clean up your living space. Our goal is to prevent secondary water damage as we preserve the undamaged condition of your other belongs.

Do I Make the Call?
If your basement has flooded, if there is water wicking into your walls and ceilings, if a wooden floor has been inundated with water, or when other types of water damage are present, then it is time to call in a company like SERVPRO to restore order to your chaos.

We work with your insurance adjuster by documenting all the Spring City water damaged belongings and building materials. We precisely photograph and generate a report called the CCIS which is the culmination of a proprietary, corporate software program to help ensure that you obtain an equitable claims resolution. From pumping out water to the final walk through with you, SERVPRO guarantees that whenever possible, we restore your home to pre-water damage condition "Like it never even happened."

Locally Owned Company with National Resources

We live and work in Spring City too. As a locally owned and operated business, SERVPRO of East Chattanooga is close by and ready to respond 24/7 to your flood or water damage emergency in East Ridge, Decatur, and Spring City. Call us for help. (423) 326-1406

Water Damage Chattanooga - Precautions When Returning to Your Home

5/29/2018 (Permalink)

Water flooding in a Chattanooga home.

Returning home after a disaster in Chattanooga can be mentally, emotionally and physically challenging. It's important to exercise caution at all times and never return to your residence before local officials declare it safe to do so.

On Arrival

Avoid attempting to move injured individuals unless the situation is life-threatening or they are in immediate danger of further injury. It's critical to stabilize the neck and back of an unconscious individual if it’s absolutely urgent to have them moved. Call for help immediately. Other important procedures to keep in mind:

  • Keep an eye out for both domestic and wild animals, insects and bugs, especially poisonous ones. Watch your step and if you must poke through any debris, use a stick or other object.
  • Since phone lines may be exceptionally busy, only use the telephone for extreme emergencies.
  • Have a battery-powered radio with extra fresh batteries with you at all times.
  • Use a flashlight to inspect damaged residences. Turn it on outside before entering the residence to avoid sparks in case of gas leaks.
  • Avoid the streets as much as possible. If the streets are unavoidable, watch for downed power lines, fallen objects, unstable structures, walls, sidewalks, roads and bridges.

Before Entering Your Residence

Carefully inspect the exterior of the structure. Check for structural damage, gas leaks and downed electrical lines. Do no enter your residence if:

  • There are any odd odors, especially gas leaks.
  • You are uncertain about structural integrity.
  • Flood waters have accumulated around the structure.
  • Authorities have declared it unsafe.

Interior Safety Procedures

When entering your residence, there are precautions you should take, in addition to things you should do and things you shouldn't do. The following is a checklist of safety procedures to follow:

Gas leak:

Do not smoke, use candles, torches, gas or oil lanterns inside until you're certain there is no gas leakage. If you hear a blowing or hissing sound or smell gas, it's critical you leave the residence immediately. If possible, shut off the main gas line outside or call the gas company from a different location.

Electrical system:

Be cautious of loose, frayed or broken wires. Do not approach any electrical system or appliance if you’re wet, the interior is flooded or you're just unsure if it's safe. Turn off power at the main circuit breaker or fuse box if possible. Otherwise, leave the residence if the situation is not safe and consult a professional electrician about your wiring.

Interior foundation:

Check for foundation, roof and chimney cracks or other damage. Leave immediately if the structure looks like it will collapse.

Food storage:

Avoid eating food and using supplies that are not sealed properly, have come in direct contact with flood water or that you suspect have become contaminated.

Cleaning up Homes after Flooding

5/29/2018 (Permalink)

What Needs to Be Cleaned After a Flood

Sewage and water systems:

Shut off the main water valve if you notice damaged pipes. Avoid drinking from the tap if there are any uncertainties about contaminated water, even if local authorities state the water is safe to drink. Wells should be pumped and tested by professionals. Avoid flushing toilets until you can confirm sewage lines are working properly.

Chemical spills:

Disinfect salvageable items with soap, water and bleach that may have come into contact with flood water, sewage or other toxic chemicals.

Discard damaged or contaminated items that cannot be disinfected, such as:

  • Furniture
  • Carpets
  • Rugs
  • Bed coverings
  • Curtains and drapes
  • Clothing
  • Drywall

Open cabinets:

Be cautious of loose and falling objects.

Basement flooding:

Pump water out of the basement gradually (just about a quarter of water per day). If water is pumped out too quickly while the ground is still excessively waterlogged, the floor may buckle and the walls collapse.

SERVPRO of East Chattanooga is locally owned and operated and serves Chattanooga, Harrison, Collegedale, East Brainerd, East Ridge, and the surrounding communities.

SERVPRO of East Chattanooga’s fully certified water removal staff can perform a complete damage assessment to your home of office, and then recommend and follow the industries standards to get your water removal restoration repaired properly available 24 hours a day

SERVPRO of East Chattanooga is a 24/7 emergency water removal & flood clean up repair service company, Our technicians are highly trained and experienced with every water damage situation.

The Importance of Mitigation After a Water Heater Flood

3/24/2018 (Permalink)

Floods can happen in your Chattanooga, TN home for a variety of reasons, but one you might not expect is a leaking water heater. Whether this appliance develops a steady leak or bursts all at once, it can cause considerable flooding. Taking quick action afterward by calling in a professional flood cleanup service may prevent further damage to your home and the costly repair bills that can come with it.

Immediate Safety Measures Implemented

Flood techs can inspect a failed water heater safely and prevent dangers that might cause serious harm to you and your family. The hazards may include the following:

" Scalding from hot water
" Electrocution
" Fire from shorted electrical circuits

Reducing the risk of these immediate dangers can protect everyone working to stop the flooding and give you peace of mind that your family is safe, despite the mishap.

Containment of Water

If a broken water heater bursts and causes a sudden flood, containing the water can be an important step in protecting the rest of your home. Quick mitigation may prevent water from entering rooms with carpeting or reaching electrical outlets in other rooms. This action may also provide additional protection to curious young children and pets. Flood techs may work to turn off the water first before they attempt to stop the water from spreading.

Removal of Standing Water

Even a few inches of water from a leaking water heater can cause damage to a room's walls and floor. If you store your water heater in your basement, shallow water can spread and ruin nearby stored items, such as precious handmade Christmas ornaments or boxed photos. Removing standing water quickly can prevent leaking water from causing long-term damage to your home and treasured items.

A leaking water heater in your Chattanooga, TN home can happen without warning. Acting right away by calling in flood mitigation professionals might help you prevent severe water damage and reduce the risk of danger to your family. Visit for more information on water damage. 

Water Removal in Chattanooga

5/22/2017 (Permalink)

Our SERVPRO techs also keep an eye on the drying process each day, moving drying equipment around if we need to do so for optimal drying.

Chattanooga Water Removal Services 

Water damage can be sudden and devastating, whether it is a burst pipe or a storm. When it does happen, you need the water removed from your home as fast as possible before mold can begin to grow, leading to more problems for you. Water damage restoration and cleaning is not something you want to try doing yourself. A wet vacuum does not get the job done right.

Water removal from your Chattanooga home involves getting rid of most of the water. When you hire our professionals at SERVPRO, we perform a thorough water extraction, reducing the drying time to prevent secondary water damage and mold. We use powerful truck-mounted vacuums and pumps to take out thousands of gallons of water quickly.

If it is needed, carpeting and padding can be removed from your home so it can be properly dried. Drying and dehumidifying equipment are used to dry the areas affected and get the humidity levels in your home back to normal. Special instruments are used to find any hidden pockets of water as well.

Our SERVPRO techs also keep an eye on the drying process each day, moving drying equipment around if we need to do so for optimal drying. Once everything is dry again, we place everything back where it belongs. We also work directly with your insurance company to help process the insurance claim, so you have less to worry about.

Before we get to your home, you can do some things to help stop further damage. If possible, you should first stop the water at its source. Turn off the electricity to the area if you can safely do so and remove small electrical appliances where there is excess water. Try not to walk on any wet carpeting, and take out small furnishings or put aluminum foil under the legs to prevent permanent stains such as rust.

Hanging curtains and draperies is also a good idea to avoid them touching wet flooring. Also, remove any breakables and moisture-sensitive items if possible. Avoid turning on any heating, air conditioning, or fans since they can spread contaminants around if they are present.

Locally Owned Company with National Resources

SERVPRO of East Chattanooga works fast to restore your home back to normal. They are only a phone call away at (423) 326-1406, so act quickly after any water damage loss.

For more information regarding the city of Chattanooga, click here:

Water Removal From Your Den In Ooltewah

4/20/2017 (Permalink)

When water damages your carpet call SERVPRO

How to get water removed from your home

Many houses have a den. It is a cozy and relaxing space for many activities. Sometimes it is used as a home office or library, and other times it is a convenient place for the family to get together for TV or video games. Unfortunately, any room can suffer from water damage and the den is no exception. Some common causes of water entering the room include severe weather conditions such as heavy rain, local flooding, seepage from outside, or a household problem such as a burst pipe or a broken appliance.

When water removal from your Ooltewah home is necessary, it is time to put in a call to SERVPRO. Our teams come equipped to handle any water emergency quickly and restore your home - “Like it never even happened.”

The first step to remove water from your den is thorough extraction. Our technicians have access to both truck-mounted and free standing submersible pumps. The truck mounted pumps have storage tanks that can hold as much as 100 gallons or more, so no matter the amount of water that has infiltrated your den, we can handle it.

Our IICRC-certified experts understand the importance of protecting your carpet or rug during the extraction process. Did you know that carpet is 50% weaker when wet? That is why we choose our tools carefully and start each water removal project using an extraction wand. The wand allows us to remove water while minimizing further damage to carpets. This part of the process takes time to do properly, and our team makes as many passes as necessary to extract water from every corner of the room.

The den is often home to electronics such as the TV or games console or books and office supplies. Our technicians do all they can to preserve your belongings and minimize the amount you have to replace. As well as water extraction and careful wiping of excess water from your equipment, we do all we can to create optimum conditions for rescue and restoration of electronics and books.

SERVPRO uses dehumidifiers to bring the humidity down, and we monitor the temperature to ensure it stays above the dew point. Keeping the heat in the room at the right level helps prevent corrosion of electronic equipment.

If you need water extraction at your home, do not delay. Call SERVPRO of East Chattanooga at (423) 326-1406 today.

Bonuses that Can Come With a Water Restoration in Chattanooga

3/21/2017 (Permalink)

Water Removal Protects and Freshens Your Home in Chattanooga

SERVPRO's Full-Service Remedies Water Damage and Enhances Your Home

Although water damage restorations can be a hassle, there are also benefits that can come of it. When SERVPRO goes through and restores damage in a home, other gains invariably crop up as a result of our thorough treatments and services. If your home has taken water damage, especially in a pervasive incident such as a flood, you may find a silver lining in the form of these extra bonuses incurred from a restoration project.

Removal of Odors
Many homes are afflicted by foul odors, with many caused by factors entirely unrelated to any Chattanooga water damage they may have. Pet stains, mold growth, decaying plants, old building materials, and many more factors may cause strong foul odors. During our water restoration process, we implement a thorough and generalized set of deodorization measures designed to weed out even the heaviest and most unusual odors in a home. Consequently, any that may have been present before the disaster can also be cleaned up, leaving your home smelling fresher and cleaner than perhaps ever before.
General Repairs and Touch-Ups
Many homes, especially older buildings, are afflicted by small or irrelevant damages such as foundational cracks, built-up grime, failing supports, and other factors. These can be aggravated by water damage, forcing us to repair or replace many troublesome damage centers. As a result, your home ends up being safer and stronger once SERVPRO has had a chance to correct structural anomalies in it.
Detection of Long-Term Problems
It is not uncommon for us to find additional issues in a home while we are restoring recent damage done to it. We may find signs of moisture within walls or under floors, or perhaps a massive mold infestation in an out-of-sight area. During our thorough inspection, these problems can be picked up with our advanced detection equipment, potentially saving you another expensive restoration job down the road.
SERVPRO of East Chattanooga is a local resource for information and restoration services related to fire, water, and mold damage. If your home has been caught in a disaster, call us right away at (423) 326-1406.

Water Damage Dangers from a Leaky Roof in Chattanooga

2/10/2017 (Permalink)

SERVPRO Tip for Chattanooga Homes: Prevent Leaks, Repair Your Damaged Roof

Call SERVPRO When a Chattanooga Roof Leaks Water Causing Damage

Many household problems are put off; however, repairing a roof leak needs to be on highest priority of your honey do list. There are a variety of reasons why roof leaks develop including wind or storm damage, improper roof installation and lack of maintenance. Alternatively, you may simply need to replace your roof.

Whatever the cause, even a small roof leak can cause several problems throughout your Chattanooga home, causing you to need a water damage restoration company like SERVPRO. Constant water intrusion eventually comes down from the attic to the foundation, creating plenty of costly damage on its way. Below, find some ways a roof leak can damage your home.
Ceiling and Attic Damage
Initially, a roof leak can damage the attic area and items stored there. If your home has no attic or the seepage is large, the water can damage the ceiling inside your home. Ceiling paint which is affected acquires dark spots, and ceiling plaster can expand and bubble. The water leaking also damages plaster or drywall and paint on walls nearby. It also affects any ceiling-mounted fans and lights.
Issues with Interior Mildew and Mold
One of the most serious problems with a leaking roof is mildew and mold growth. Mold can spread within the structure of your home, to the HVAC system and then through the whole house in the vents, invading furniture, carpets, and clothing.
Black mold is a common mold species that forms from a constant water intrusion. It can attack ceiling tiles, wood framing, and floor and wall coverings. It can pose health effects for you and your family, so you need the technicians from SERVPRO to come in right away and clean it up.
Fire Hazard
If you have electrical wiring in a ceiling or attic, a leaky roof could post a fire risk from shorted wires. You should turn off your electricity to the area affected and have an electrician check it out.
Slip and Fall Hazard
A badly leaking roof can cause a puddle to form on the floor. Although not seemingly a big risk, but with an active family, especially one with children who like to run around, the water needs to be mopped up to prevent any accidents.
Wasted Energy and Higher Utility Bills
Another side effect of a faulty roof is higher utility bills. Water intrusion greatly affects the insulation in your attic. The fiberglass or cellulose insulation gets saturated and takes a long time to dry out. If a repair is delayed,  consistent water intrusion weakens the insulation fibers, and the matting can degrade the effectvess of air entrapment. This result illustrates how you can lose cool or hot air from your home, depending on the season, creating larger utility bills.
Compromised Structural Integrity
The most apparent danger of a leaking roof is the rafters, wall framing, ceiling joists, plus fascia boards and exterior trim being damaged. Wood deterioration and weakened, rotted framing creates serious problems that need the assistance of an experienced contractor.
As you can see, there are many challenges a roof leak can cause, including plenty of water damage throughout your home. If you have had a roof leak and subsequent damages, SERVPRO of East Chattanooga needs to be notified right away to help. It is easy to reach us at any time by dialing (423) 326-1406.

Understanding Water Nature and How it Relates to Damage on Your Property

10/27/2016 (Permalink)

Pipes can burst in the summer or winter. Call SERVPRO quickly to remediate and prevent further damage!

SERVPRO Technicians are Trained to Dry Out Your Chattanooga Home

The nature of water is such, that it moves in, against and through buildings along four pathways. One pathway method is through “bulk water” which is driven by gravity, wind, and pressure. Outdoor bulk water stems from fast-moving floodwaters. Indoor bulk water comes from a pipe burst or a washing machine spewing water. There is “capillary water” that moves under tension through porous building material like sheet metal.
When there is a deluge of water against a building, water removal in Chattanooga is an immediate process. Water is a constant; it can move against the force of gravity very easily. An additional conduit for water to come into and against a building is through “capillary” means. Capillary water can be siphoned upward into brick, stucco, wood, siding, and other types of composite materials. This action is defined as the movement of water within the spaces of porous material, as a result of adhesion, cohesion, and surface tension.
“Air-transported” moisture is the vapor molecules of air that has leaked out of or into a structure. This air leakage is driven through and into the building envelope via the wind, condensation, and humidity. The fourth pathway for moving water is through “vapor diffusion.” Water vapor diffusion is the movement of water vapor through vapor-permeable materials. Vapor diffusion happens through a solid material even when the material has no holes. Water vapor is driven inside a building through HVAC systems via humidity and temperature.
Our professional technicians at SERVPRO of East Chattanooga are trained in the use of advanced water removal and drying equipment. We use scientific drying principles to get your property dried quickly. When you need help in water damage events, contact us.
We are available 24 hours a day, 7 days a week. We are locally owned and operated, which means we are Faster to Any Size Disaster. Call us at (423) 326-1406 and let us restore you to a pre-water condition.

Water Removal Experts Protect Homes and People's Health

9/6/2016 (Permalink)

Flooding Restoration Requires SERVPRO Help

SERVPRO Mitigates Water Damage with Fast Water Extraction

One of the worst natural disasters known to exist is the flood. Sometimes homes are flooded by a leak inside the home. Other times the water comes from external sources, making the damage to a home even worse than if it had been only clean water flooding a small area.

When it comes to water removal services in Chattanooga, homeowners should understand that getting the best results come from their quick reaction to the emergency. This fast initial move is vital because external water sources are typically highly contaminated with pollutants, such as sewage, chemicals from runoff, and other solids, and will often contain biohazards capable of causing illness or even death. These pollutants and contaminants must be removed completely before your belongings can be safely handled and used again.

We can handle all of the water in your home, starting with the removal of standing water with our pump trucks, and then followed by our specialized equipment. Some equipment is designed to raise the temperature of your home's structure, while at the same time creating a high air flow that will whisk the humidity created to the outside. With the water disposed of after removal by the pump truck, our team will begin restoring your home's interior.
In addition to drying and restoring your home, we will also clean and sanitize everything. Risks from floods are all too real, and can pose threats to safety for months after a flood has receded. Other equipment is used to extract water and moisture from upholstered furniture, wooden structures, and walls. We will use dehumidifiers to increase the speed of the drying process, and as we do this, we will monitor the moisture levels in various areas of your home. This monitoring can be used as documentation to show insurance companies the work done, and also to future prospective home buyers who are interested in purchasing your home.
These risks are not only from waste and sewage, but also solid and liquid contaminants that were brought in with the floodwaters. Silt from riverbeds is very fine and will remain suspended in flood water as long as there is turbulence, even from weak ebbs and flows. Silt may be very fine but can harbor pollutants and even carcinogens from local businesses. 'Water removal,' when done correctly, is much more than just removing the standing water. It's removing any risks present, and getting your home restored, so it's "Like it never even happened."

Whenever you're in need of water removal, large or small, call us! SERVPRO of East Chattanooga can be reached at (423) 326-1406, 24/7, and we will respond as soon as possible to begin working on getting your home returned to its intended state.

What Appliances in My Kitchen Can Cause Water Damage?

8/5/2016 (Permalink)

Appliance Water Damage in Chattanooga Gets Fixed by SERVPRO

SERVPRO Answers the Call For Water Damage from Appliances and Leaks

Kitchens are home to many of the most costly and damaging disasters in a home. Many kitchen appliances use more heat, water, coolant, and other elements than anywhere else in the home, and a malfunction in any of these could spell disaster. When we respond to water damage calls, a great many of them pertain to damages in kitchens. Here are some fairly common appliances found in many American homes that may be susceptible to causing or taking on water damage.
Dishwashers, while used less often than some of the other listed appliances, nevertheless are not an uncommon source of water damage in Chattanooga homes. Dishwashers use hot, high-volume, and high-pressure water valves and pipes to clean dishes quickly, and a slight leak or malfunction in any of these may cause scalding water to blast across your kitchen. Dishwashers can even cause flooding if the leak is bad enough and the water is not stopped quickly.
Sinks and Pipes
Kitchen sinks and the pipes leading to them are a common cause for concern among homeowners. Although these are often easy enough to repair alone or don't cause too much damage even waiting for a plumber to arrive, these leaks occur often enough that we receive a decent number of calls resulting from their malfunction. Be sure to evaluate the water damage yourself, to see the extent and cost of damage. Remember the shut-off valve under the sink base cabinet.
Refrigerators typically have a water line, for ice making and coolant purposes. These lines and systems can rupture, potentially ruining not only your food but also nearby surfaces. Coolant may also stain floors and walls, depending on its composition.
SERVPRO of East Chattanooga is well-prepared to handle any kitchen-based water damage. Our technicians are experienced with most every appliance water damaging event commonly found in homes, and you'll surely be satisfied with our restoration jobs. "Like it never even happened." Call us 24/7 at (423) 326-1406.

The Benefits of Chattanooga Water Damage Service

5/27/2016 (Permalink)

Chattanooga River Water Is Okay, But Not Flowing in Your Home

Call SERVPRO of East Chattanooga for Water Damage Repair in Chattanooga

The discovery of standing water in your home can strike you with dread, and you may wonder what it will take to get your home restored to normal condition. Chattanooga residential water damage can be seemingly minor or significant, but you should use professional water remediation services from SERVPRO to help you overcome the challenges you are facing rather than attempt to do the work on your own.

What Are Professional Remediation Services?
If you have Chattanooga water damage in your home, you may think that you can restore the damage just as well as us professional can. The reality, however, is that professional services are needed to remove the standing water as quickly as possible.  Our professionals will use powerful extraction machines that will suction the water out of the home in the fastest time possible. There is a possibility of mold growth in the home when the water remains for longer periods of time, so you need to find the fastest way to deal with the problem. Our technicians also take the additional step of drying out the air and features in the home by using large fans, air movers, to circulate the water-logged areas. We also make sure that the air and hard and soft surfaces are dry, by using dehumidifiers, before attempting to restore the property.

Why Are Professional Services Needed?
A great deal of emphasis is placed on drying out the home when you use professional residential water damage services, and this is because of the possibility for damaging mold growth. You could attempt to restore the condition of your home on your own, but you do not have the powerful equipment or the humidity testing equipment that is used by professionals. These machines and devices help you address the current damage and prevent future hazards.

When you are dealing with an unexpected disaster in your home, such as a flood, you may want to cut cut corners to save money as much as possible. However, you run the risk of developing mold growth or other problems. SERVPRO of East Chattanooga is ready to respond to requests for service today. Call us at (423) 326-1406 for assistance with your Chattanooga water damage issue.

Preventing Water Damage Before Pipes Freeze in Altamont

2/24/2016 (Permalink)

Don't Allow This Burst Pipe to Flood Your Home with 250 Gallons of Water Per Day

SERVPRO Can Restore Altamont Water Damage If the Pipes Do Freeze

Water damage in Altamont can occur in many ways. A quarter of a million families have homes ruined from water damage due to frozen pipes. Recovering from this water disaster is not an easy fix. A 1/8 inch crack in a pipe can flood your home with up to 250 gallons of water per day. All pipes can freeze and burst under conducive conditions. Take a few simple measures, and save yourself lots of money and aggravation.

What to Do Before the Pipes Freeze
If you insulate the pipes in your home’s crawl space and attic, you are better protecting the plumbing system from freezing. Further, these pipes are the most susceptible to breaking. The more insulation that you use, the more protection you will have to prevent your pipes from freezing that will lead to water damage.

Use heat tape or thermo-controlled heat cables to wrap your pipes. Use only approved products. Follow all installation and operating instructions. Utilize these products where water lines are exposed to the elements or not within range of home heating.

Leaks that would allow cold air inside will need to be sealed. Look for leaks in pipe penetrations and vent openings. Simple caulk or insulation can be used to keep the cold out. When the temperature drops severely, a tiny air opening can freeze a pipe.

Always disconnect garden hoses and cover your outside faucets with foam covers. Covering these exterior faucets reduce the chances of pipes freezing in that span of pipe just inside the house.

Don’t forget to drip warm and cold water from your pipes during the night if the ambient room temperature is close to the freezing point. Dripping your faucets help keep water flowing through the pipes and prevent freezing. Additionally, open cabinet doors to allow heat to get to pipes under sinks and near outside walls. If you are going on vacation, have a friend or neighbor check on your house daily and be sure it’s warm enough to prevent freezing. Shut off your water system and drain it. Call SERVPRO to mitigate any water damage when spotted.

When the Pipes Freeze
Don’t risk it! If you turn on your faucets and no water comes out, leave the faucets turned on and call a plumber right away. If you discover that your water pipes are frozen, turn off the main water valve but leave the taps on. Try to thaw a frozen line with a hair dryer. Warm the pipe from the faucet downward toward the coldest section of pipe. Remember, do not use electrical appliances in water for your safety.

In the event, a pipe does burst, or ice damming has resulted in water intrusion, call SERVPRO to remedy your Altamont water damage. We will guarantee our work to your complete satisfaction and restore your property "Like it never even happened."

We’re Highly Trained Water Damage Specialists

SERVPRO of East Chattanooga specializes in water damage restoration, the cornerstone of our business. We have extensive fire and water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end. We cheerfully serve our local communities of Altamont, Chattanooga, and Ten Mile. Call us 24/7 for emergency assistance. (423) 326-1406

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Tips on Preventing Water Damage to Your Home in Collegedale

11/20/2015 (Permalink)

Don't Let Your House Get Iced

Prevent Water Damage in Collegedale by Following These Tips by SERVPRO

According to research studies, most homes will experience water damage once every eleven years. Since this is the case, homeowners need to know what strategies they can implement to prevent this water damage from occurring on their property. To get the information and advice you need regarding how to prevent and effectively handle water damage in Collegedale, SERVPRO presents the following advice.

Consider Your Plumbing System that can be a primary source of water damage potential. One aspect of the system that you should consider is the water supply line for the refrigerator's ice maker. This small feed line is a prime culprit for slow drips that can develop into water streams, usually when no one is home. When this supply line is installed incorrectly or becomes pinched, your home can be subjected to unwanted flooding. To prevent this from happening with a new appliance, have the delivery person install the water line. This line should be visually inspected for leaks at the wall and also at the source under the kitchen sink. The shut-off valve is conveniently located at this plumb point.

Take Care Of Your Gutters & Downspouts. In many cases, homeowners experience a flooded basement because their gutters aren't draining properly. To ensure that your gutters work efficiently, inspect them during a heavy rain. Make sure to remove debris of fallen leaves from your gutters, utilizing leaf blockers if necessary. Clearing the downspouts of blockage or obstructions ensures that water can drain the gutter system properly. Though not common, be aware of ice dams forming in the gutters. Upon initial thawing, water can accumulate and lead to water damaged roofs, soffits, and fascias.

Repair Your Roof. If your roof is old or has been possibly compromised by strong winds or hail storms, it may be time to have it inspected. Hire a professional roofer to complete this inspection and consider following his advice. Water intrusion by way of the roof usually results in expansive water damage as the water can travel vertically and wick horizontally. Structural drenching may need more than water removal and restoration services that SERVPRO can provide. Prevention saves time, stress, property, and money.

Don't Delay-Call SERVPRO Today! Although learning about a few tips to prevent water damage is important, you should know that excessive water can still surface on your residential property in Collegedale causing minimal or extensive water damage. Immediate removal of pooling or leaking water will mitigate water damage effects, thereby lessening repairs and costs. SERVPRO, with our crews of  IICRC-certified technicians, responds ASAP to your call.  We have extensive industry experience, equipment, and products plus over 1,650 franchises, several local. 

Highly-Trained Water Restoration Specialists

As water damage specialists, we have the expertise, experience and the advanced training that enables us to get your Collegedale home dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates. Call us for 24/7 assistance. (423) 326-1406